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JEN Shenzhen Qianhai By Shangri-La

4.0 star property
Hotel with free parking, near Xin'an Nantou Ancient City

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Photo gallery for JEN Shenzhen Qianhai By Shangri-La

Reception
Property video
Breakfast, lunch, dinner served; Asian cuisine, pool views
Daily buffet breakfast (HKD 170 per person)
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
No. 399 Qianwan 1st Road, Qianhai, Shenzhen-Hong Kong Corp Zone, Nanshan D., Shenzhen, Guangdong, 518054
  • Place, Qianhai International Conference Center
    ‪11 min walk‬
  • Place, OH Bay
    ‪2 min drive‬
  • Place, Xin'an Nantou Ancient City
    ‪2 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪15 min drive‬

Room options

View all photos for STUDIO+ King

STUDIO+ King | Premium bedding, down comforters, individually decorated

STUDIO+ King

  • 323 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO+ Twin

Premium bedding, down comforters, individually decorated

STUDIO+ Twin

  • 323 sq ft
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for STUDIO(XL)

STUDIO(XL) | Premium bedding, down comforters, individually decorated

STUDIO(XL)

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO(L)

STUDIO(L) | Premium bedding, down comforters, individually decorated

STUDIO(L)

  • 431 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO King

STUDIO King | Premium bedding, down comforters, individually decorated

STUDIO King

8.8 out of 10
Excellent
(6 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO Twin

Premium bedding, down comforters, individually decorated

STUDIO Twin

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Shenzhen

Located in Nanshan, JEN Shenzhen Qianhai By Shangri-La is 1.8 mi (3 km) from Xin'an Nantou Ancient City and within a 10-minute drive of other popular attractions like Shenzhen Bay Sports Center. This 4-star hotel has 369 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Qianhai International Conference Center - 11 min walk - 0.6 miles
  • Qianhai Vanke International Conference Center - 11 min walk - 0.6 miles
  • OH Bay - 2 min drive - 1.3 miles
  • Xin'an Nantou Ancient City - 2 min drive - 1.5 miles
  • Window of the World - 10 min drive - 6.9 miles

Getting around

  • Menghai Station - 6 min walk
  • Xili Railway Station - 9 min drive
  • Shenzhen Intl. Airport (SZX) - 34 min drive

Restaurants

  • ‪炳胜私厨 - ‬15 min walk
  • ‪abįt coffee - ‬13 min walk
  • ‪潮发潮汕牛肉店 - ‬15 min walk
  • ‪横屋·駅前拉面 - ‬20 min walk
  • ‪McDonald’s (麦当劳) - ‬13 min walk

About this property

JEN Shenzhen Qianhai By Shangri-La

Hotel with free parking, near Xin'an Nantou Ancient City
Guests of JEN Shenzhen Qianhai By Shangri-La have access to an indoor pool, a 24-hour gym, and a sauna. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. Additional amenities include free WiFi in public areas, a seasonal outdoor pool, and express check-out.
44-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and slippers. Phones, ironing boards, and desks are also available. Change of towels is available on request.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 170 for adults and HKD 85 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KOAN
  • 前海精酿
  • 开唐咖啡吧
  • 开唐新派亚洲厨房

Things to do

  • 24-hour gym
  • Fitness classes
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for HKD 260 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately HKD 170 for adults and HKD 85 for children
  • Rollaway bed fee: HKD 260 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to December.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Jen Shenzhen Qianhai By Shangri La
JEN Shenzhen Qianhai By Shangri-La Hotel
JEN Shenzhen Qianhai By Shangri-La Shenzhen
JEN Shenzhen Qianhai By Shangri-La Hotel Shenzhen

Frequently asked questions

Are free cancellation options available at JEN Shenzhen Qianhai By Shangri-La?

JEN Shenzhen Qianhai By Shangri-La provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What's there to see near JEN Shenzhen Qianhai By Shangri-La?

This hotel is situated in Nanshan, close to Window of the World, Yifang Center, and Xin'an Nantou Ancient City. You'll also find Coastal City and Sea World within a short drive.

Will I be able to park at JEN Shenzhen Qianhai By Shangri-La?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does JEN Shenzhen Qianhai By Shangri-La feature a casino?

No, JEN Shenzhen Qianhai By Shangri-La doesn't have a casino.

Will I find an indoor pool at JEN Shenzhen Qianhai By Shangri-La?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have access between 6:00 AM and 10:00 PM and the seasonal pool is normally open from April until December.

Is JEN Shenzhen Qianhai By Shangri-La good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and a restaurant with al fresco dining.

Are there hot tubs at JEN Shenzhen Qianhai By Shangri-La?

No, but this hotel does have a sauna.

Does JEN Shenzhen Qianhai By Shangri-La feature a restaurant that includes a breakfast menu?

Yes, JEN Shenzhen Qianhai By Shangri-La serves buffet breakfast for a surcharge each morning at 开唐新派亚洲厨房.

Will JEN Shenzhen Qianhai By Shangri-La allow pets to stay free of charge?

No, pets and service animals aren't allowed at JEN Shenzhen Qianhai By Shangri-La.

Does JEN Shenzhen Qianhai By Shangri-La have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from JEN Shenzhen Qianhai By Shangri-La?

The closest major airport to JEN Shenzhen Qianhai By Shangri-La is Shenzhen Intl. Airport (SZX), which is 15.5 mi away (34 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is located 24.6 mi away (50-minute drive).

Are there rooms with balconies that I can book at JEN Shenzhen Qianhai By Shangri-La?

No, there aren't any guestrooms with balconies at JEN Shenzhen Qianhai By Shangri-La.

Does JEN Shenzhen Qianhai By Shangri-La host weddings?

There are wedding services available at JEN Shenzhen Qianhai By Shangri-La if that's in your vacation plans.

Reviews

JEN Shenzhen Qianhai By Shangri-La Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 108 out of 145 reviews
Rating 8 - Good. 28 out of 145 reviews
Rating 6 - Okay. 4 out of 145 reviews
Rating 4 - Poor. 1 out of 145 reviews
Rating 2 - Terrible. 4 out of 145 reviews

Reviews

10/10 Excellent

David Wong

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's our first time here and we were shocked how huge their gym was compared to typical hotel gyms.
Stayed 1 night in Jul 2025

10/10 Excellent

David Wong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's our 2nd time here, and we like the indoor swimming pool and it's huge gym
Stayed 2 nights in Aug 2025

10/10 Excellent

Suhoi

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

JIAN

Liked: Cleanliness, staff & service, property conditions & facilities
cleanliness
Stayed 3 nights in Jun 2025

8/10 Good

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff, Nice facilities and services
Stayed 4 nights in Jun 2025

10/10 Excellent

TSZ TING

Stayed 2 nights in May 2025

10/10 Excellent

Lizette

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New high tech and accommodating staff. Will surely come back
Stayed 6 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Good
Stayed 1 night in Apr 2025

8/10 Good

Wai Shuen

Stayed 1 night in Mar 2025

10/10 Excellent

chunmin, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
very clean
Stayed 1 night in Feb 2025

8/10 Good

Coral

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

lang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. Kind staff and nice facilities. Drinking water equip is remarkable for quick hot and cold water.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jindong

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Nov 2024

10/10 Excellent

Yee Yan Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ching On

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas Yun Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mahesh, Singapore

Excellent Location, Cleanliness, Calm & Quiet Surroundings
Stayed 2 nights in May 2024

10/10 Excellent

Ho Wing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and Cozy Hotel
Stayed 1 night in Jul 2024

6/10 Okay

Man Ting, Miami

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Hardware is good. Check in by 5 p. Room is not ready. Cleanliness is lacking. Staff need to be trained on their soft skills especially when you cater to family demographic Thanks
Stayed 1 night in Jun 2024

10/10 Excellent

Ping Lung Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Mun Yee

Stayed 1 night in Jun 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, nice food at 5F, good spa and massage service, with huge gym room, but the so called luke warm water in the pool was cold.
Stayed 2 nights in Jun 2024

10/10 Excellent

ADELA CHING YAN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very new, so all the amenities are new of course. The room is very clean, the view over the cargo port was nice. Staff are very friendly. They don’t provide toothbrushes, shavers etc anymore in the room due to the sustainability law in China, but you can ask them for it, they will still provide upon request. The area at Qianhai is also new, very clean and very modern. Very different from other local area of China. It’s supposed to be a newly developed area for business hubs and higher end apartments. The hotel is very close to a nice waterfront, walkable distance, nice cool breeze. There are also quite a few new malls within 10-20 mins walk. Overall I enjoyed my stay here, reasonable price. I would come back again.
Stayed 1 night in Mar 2024

10/10 Excellent

Ho Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024