Skip to main content
Beginning of main content

Recent guest reviews

We were only there to sleep. Good place to stay. Right now there is no pool and the breakfast included was an orange, protein bar and small water. I would stay there again.

N/A average stay for the price. Unfortunately the Covid-19 Pandemic is restricting the open entrance area. Had the check in via a small window.

The property is old & out of date. The stairwells & common areas had cig butts everywhere. Very minimal TV & selection.

Good and clean, Nice for the price! Friendly stuff and comfy beds

Staff was nice and smiley. Room not that much. It wasn’t clean, somebody’s hairs everywhere, bathroom, sink area, on the towels. Spiders, ouch! The carpet very dirty, my kids socks turned black for a few minutes. Breakfast was good with variety items. If you don’t have better options though it is ok for a day or two. Not enough pillows.

Very comfy and clean room. The breakfast was great as well!

Although reserved in advance, the room was for handicapped visitors. The refrigerator was in the bathroom, and the room itself had a musty odor. We had to cancel our second night stay and move to another hotel.

The only con is that the room only had half-size pillows like the ones' you have on a couch. Instead of the four small pillows, I would prefer two standard size pillows. It's a fairly decent stay for a work trip.

The motel was pretty much Plain Vanilla but it served the purpose. A soft easy chair would have made the room a lot more inviting. The lighting was typical low grade as is often found in budget hotel properties.

Stayed here for its proximity to Pinnacles N.P. eastern side. Room a bit dated. Could not get AC to work in the room. Microscopic controls. Bed a bit 'tired.' TV only showed black and white picture. Appreciated the breakfast croissant sandwich in the a.m. Variety of other breakfast offerings. Close to US 25 south, but a bit on the outskirts of town. Few amenities nearby within walking distance.

Was looking for a place to crash since I was the emergency fill in for work in Hollister and found this Best Western at the last minute. Service was great and the room was clean and well lit with full breakfast in the morning. Would most definitely stay here again if I'm ever needed back at Hollister.

As a single woman travelling to Hollister this is a great hotel. IT's clean, convenient, and very reasonable with a great breakfast. I would not recommend this hotel for younger females that are traveling alone. The clientele at this hotel tend to be younger men, who like to drink, and party. So it may be a bit uncomfortable. Otherwise great!

We chose this location because it was near Pinnacles National Park's east side/entrance. Clean, safe, average - would stay again if in the area.

I was on a photography shoot at Pinnacles National Park and this was the only hotel that had a rating worthy of booking. When I arrived at 8:30 p.m., the staff was friendly and knowledgeable about my needs. Unfortunately, the room was average and the pillows on my bed were brown stained (with the stains turned to the backside which made me believe someone knew they were stained and too lazy to correct). I threw the pillows on the ground and had a miserable night of rest as I overheard every noise from late arriving guests. I would recommend the staff. I would not recommend the hotel.

The room smells of a deodorizer that is trying to cover up the smell of something. I felt itchy all over sleeping on the bed. My room had a fly in it right when I walked in and I ended up getting a few bites on my feet from something the next morning.

I made my reservation via a discount company, and requested a non smoking room. At check in, I was told that both of my rooms were smoking rooms. the night clerk was able to switch our rooms to non-smoking, but they were far apart

overall it was ordinary but they did not provide us the soaps and the shampoo as well as there were not all the towels in the room. Room was almost clean.

Room is slightly small, (especially the bathroom) but is clean and smells clean. Agricultural area so surroundings have a slight pungent smell but not in the room itself. Breakfast is ok. Staff was very helpful and prepared. They have a complete list of places you can eat.

The staff was very helpful. The rooms were cline and spicy. The location is a short distance from all the interesting location.

San Felipe Rd Hollister CA

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Business center
  • 24-hour front desk

Located within a mile (2 km) of San Benito County Historical Society, SureStay Hotel by Best Western Hollister is within 3 miles (5 km) of Veterans Memorial Park. This 42-room hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.


Dining

For your convenience, a continental breakfast is served for a fee on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.


Rooms

All 42 rooms provide microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests of SureStay Hotel by Best Western Hollister enjoy access to free WiFi in public areas, a business center, and a seasonal outdoor pool. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include a computer station, barbecue grills, and a vending machine.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for SureStay Hotel by Best Western Hollister

Everyone (4) Couples (4) Business (5) Family (7) Other (3) Friends (2)
5
Family Family

We were only there to sleep. Good place to stay. Right now there is no pool and the breakfast included was an orange, protein bar and small water. I would stay there again.

By , from Minnesota on Oct 19, 2020

Review comment responded on Oct 19, 2020

Thank you for staying with us and for filling out our online survey, we appreciate your feedback!

4
Everyone

By on Sep 5, 2020

Review comment responded on Sep 11, 2020

Thank you for staying with us and for filling out our online survey, we appreciate your feedback!

4
Business Business

N/A average stay for the price. Unfortunately the Covid-19 Pandemic is restricting the open entrance area. Had the check in via a small window.

By , from Portland on Jun 3, 2020

Review comment responded on Jun 4, 2020

Thank you for staying with us and for filling out our online survey, we appreciate your feedback!

2
Family

The property is old & out of date. The stairwells & common areas had cig butts everywhere. Very minimal TV & selection.

By on Dec 12, 2019

Review comment responded on Dec 12, 2019

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We appreciate your feedback.

5
Business Business

Good and clean, Nice for the price! Friendly stuff and comfy beds

By on Jun 25, 2019

Review comment responded on Jun 26, 2019

Thank you for staying with us. We appreciate your feedback!

2
Everyone

Staff was nice and smiley. Room not that much. It wasn’t clean, somebody’s hairs everywhere, bathroom, sink area, on the towels. Spiders, ouch! The carpet very dirty, my kids socks turned black for a few minutes. Breakfast was good with variety items. If you don’t have better options though it is ok for a day or two. Not enough pillows.

By , from La Mesa on Jul 27, 2018

Review comment responded on Aug 1, 2018

Thank you for your review. I am sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. Thank you you for letting us know.

5

nice!

Everyone

Very comfy and clean room. The breakfast was great as well!

By , from richmond, ca on Sep 30, 2017

2

a musty, smelly room.

Everyone

Although reserved in advance, the room was for handicapped visitors. The refrigerator was in the bathroom, and the room itself had a musty odor. We had to cancel our second night stay and move to another hotel.

By on Jul 13, 2016

4

decent stay for a work trip

Business

The only con is that the room only had half-size pillows like the ones' you have on a couch. Instead of the four small pillows, I would prefer two standard size pillows. It's a fairly decent stay for a work trip.

By on Aug 25, 2015

3

standard fare

Business

The motel was pretty much Plain Vanilla but it served the purpose. A soft easy chair would have made the room a lot more inviting. The lighting was typical low grade as is often found in budget hotel properties.

By on Aug 16, 2015

SureStay Hotel by Best Western Hollister

660 San Felipe Rd, Hollister, CA 95023-2805
url importing http://www.orbitz.com/Hollister-Hotels-SureStay-Hotel-by-Best-Western-Hollister.h15433-p2.Hotel-Reviews
There was an error importing /Hollister-Hotels-SureStay-Hotel-by-Best-Western-Hollister.h15433-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Hollister-Hotels-SureStay-Hotel-by-Best-Western-Hollister.h15433-p2.Hotel-Reviews

Frequently asked questions