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Recent guest reviews

I liked the cleanliness and friendly staff. It's in a great location, not too far from highway 31.

The property is beautiful but a new construction and obviously hasn’t been built with awful sound proofing. We had reception speaking to us at 11am and 8pm for a complaint about our toddler’s walking feet. From the times, you can see this is outside of the “quiet times” and aside from strapping pillows to my toddlers feet, I don’t have a solution! This is not a child friendly hotel so I would avoid if traveling with your children. What was supposed to be a nice relaxing break away turned into a stressful time because we had to try to keep our toddlers on the bed to avoid them making footsteps. Also only one cot was available for our stay so it wasn’t even possible to put them both in a cot to avoid them walking on the floor. This didn’t make for a pleasant stay. I could totally understand if it was loud banging at unsociable hours, I would be the first to complain about that if I was being disturbed in that way. An hour when the kids got up in the morning and an hour before bed, where they were literally pitter pattering about as 2 year olds do, didn’t warrant two communications from front desk. Especially as the guy in the morning said he only called to appease the complainer and totally understood. However, the woman in the evening made sure to speak to us again. I would say the hotel should look to see how they can improve sound proofing, don’t allow children or place guests more carefully to avoid these silly complaints.

JAMES STREET Holland MI

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Staybridge Suites Holland, an IHG Hotel places you within a short walk of Dutch Village and within a mile (2 km) of Coppercraft Distillery. This 102-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast offered each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 102 air-conditioned rooms feature kitchenettes with refrigerators, microwaves, stovetops, and dishwashers. 43-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and free newspapers.


Property features

Guests staying at Staybridge Suites Holland, an IHG Hotel enjoy an indoor pool, a 24-hour fitness center, and a spa tub. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

1 King Bed | Sleeps 2

Standard Room, Kitchen

1 Twin Bed | Sleeps 2

Room, 2 Bedrooms, Accessible, Non Smoking (Roll-In Shower)

2 Double Beds | 2 Queen Beds | Sleeps 5

Room, 1 Bedroom, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 4

Guest reviews for Staybridge Suites Holland, an IHG Hotel

Family (2)
5
Family

By on Apr 2, 2021

5
Family

I liked the cleanliness and friendly staff. It's in a great location, not too far from highway 31.

By , from Indianapolis on Sep 23, 2020

Review comment responded on Sep 23, 2020

Thank you so much for your feedback. We hope to see you again soon.

3
Family with small children

The property is beautiful but a new construction and obviously hasn’t been built with awful sound proofing. We had reception speaking to us at 11am and 8pm for a complaint about our toddler’s walking feet. From the times, you can see this is outside of the “quiet times” and aside from strapping pillows to my toddlers feet, I don’t have a solution! This is not a child friendly hotel so I would avoid if traveling with your children. What was supposed to be a nice relaxing break away turned into a stressful time because we had to try to keep our toddlers on the bed to avoid them making footsteps. Also only one cot was available for our stay so it wasn’t even possible to put them both in a cot to avoid them walking on the floor. This didn’t make for a pleasant stay. I could totally understand if it was loud banging at unsociable hours, I would be the first to complain about that if I was being disturbed in that way. An hour when the kids got up in the morning and an hour before bed, where they were literally pitter pattering about as 2 year olds do, didn’t warrant two communications from front desk. Especially as the guy in the morning said he only called to appease the complainer and totally understood. However, the woman in the evening made sure to speak to us again. I would say the hotel should look to see how they can improve sound proofing, don’t allow children or place guests more carefully to avoid these silly complaints.

By , from Chicago on Jul 14, 2020

Review comment responded on Aug 4, 2020

Thank you for taking the time to provide us with valuable feedback. Your experience with us is a typical issue that we notice regularly. My management team is always looking for solutions. Again, thank you for your feedback.

Staybridge Suites Holland, an IHG Hotel

12170 JAMES STREET, Holland, MI 49424
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