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Recent guest reviews

Safe ace to stay

Very quiet and clean friendly staff

No tv no phone nothing worked linen scratchy terrible bed location sucked

Location is very good. It’s tucked away from main freeway but super close to aquatic facilities.

Our family stayed for two nights for my wife’s birthday getaway with our daughter. The hotel looked promising and the rates were decent. We were disappointed by the hack job drywall repair on the ceiling and the exhaust fan barely attached to the bathroom wall or the electrical outlet behind the night stand without a cover plate. But what really failed to meet our expectation was not having water to shower two days in a row. Wife was shampooing her hair and water just stopped. I never got to shower either night. We were refunded for both nights gladly. This appeared to be a regular issue although they denied it. We will not be staying here again and I hope for the sake of other patrons they address these issues.

Disappointed from the beginning. Hotel receptionist was very cold, not friendly. The hot water didn’t work, the tub faucet was loose, I had to fix chain on toilet to flush and no mention that animals were allowed. (My wife has asthma and pet hair creates challenges for her.) When checking out they couldn’t provide my bill or tell me what my charge was. They said I needed to contact the company I made my reservation through. Won’t be going back there.

Great rooms and service!

They charge $100 to your credit card when you check out. After they check/clean the room they refund the money depending on the condition of the room or missing items. I don’t understand actually charging then crediting the card. Why don’t they hold card number until they check the room and charge only if there’s damage/theft?

Very nice property for the price. Clean, seemed to be well maintained

It took them 20 minutes to process my credit card because they kept trying to use my expired cars i had on file with Orbitz. When I booked the hotel I checked marked that I would pay by credit card when I arrived. I never said to use the old card.

Mostly clean. Small and lumpy beds. Easy parking, and nice breakfast to go bags since kitchen was closed for the COVID

Clean. Accommodating. Not all amenities available due to COVID restrictions

James St Holland MI

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Country Inn & Suites by Radisson, Holland, MI places you next to The Lost City and within a 10-minute walk of Dutch Village. This 3-star hotel welcomes guests with 115 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.


Dining

Each morning free breakfast is included with your stay.


Rooms

Guests can expect free WiFi and 32-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.


Property features

Guests staying at Country Inn & Suites by Radisson, Holland, MI enjoy an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a library.

Room options

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Country Inn & Suites by Radisson, Holland, MI

Everyone (22) Couples (6) Family (11)
5
Friends

Safe ace to stay

By on Sep 17, 2022

Review comment responded on Sep 18, 2022

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5
Friends

Very quiet and clean friendly staff

By on Sep 2, 2022

Review comment responded on Sep 8, 2022

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

1
Everyone

By on May 31, 2022

1
Family

No tv no phone nothing worked linen scratchy terrible bed location sucked

By on Oct 1, 2021

Review comment responded on Oct 3, 2021

Dear Michelle, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

4
Everyone

Location is very good. It’s tucked away from main freeway but super close to aquatic facilities.

By on Jul 30, 2021

Review comment responded on Jul 30, 2021

Dear Anonymous, Thank you for letting us know how we are doing. We look forward to you staying again.

1
Family with small children

Our family stayed for two nights for my wife’s birthday getaway with our daughter. The hotel looked promising and the rates were decent. We were disappointed by the hack job drywall repair on the ceiling and the exhaust fan barely attached to the bathroom wall or the electrical outlet behind the night stand without a cover plate. But what really failed to meet our expectation was not having water to shower two days in a row. Wife was shampooing her hair and water just stopped. I never got to shower either night. We were refunded for both nights gladly. This appeared to be a regular issue although they denied it. We will not be staying here again and I hope for the sake of other patrons they address these issues.

By on Jul 20, 2021

Review comment responded on Jul 21, 2021

Dear Anonymous, We apologize for the issues you had during your stay. Please know this is not normal and we are working on fixing these issues.

5
Everyone

By on Jul 16, 2021

Review comment responded on Jul 26, 2021

Thank you so much for your rating! We hope to see you again soon!

3
Family

Disappointed from the beginning. Hotel receptionist was very cold, not friendly. The hot water didn’t work, the tub faucet was loose, I had to fix chain on toilet to flush and no mention that animals were allowed. (My wife has asthma and pet hair creates challenges for her.) When checking out they couldn’t provide my bill or tell me what my charge was. They said I needed to contact the company I made my reservation through. Won’t be going back there.

By on Jul 11, 2021

Review comment responded on Jul 12, 2021

Thank you for taking the time to give us your feedback. We are sorry to hear you did not enjoy your stay with us. We did resolve the issue with our hot water as soon as we could, and we understand your frustrations on the matter. When you book through an online party, you should receive a receipt to your email at check out. Unfortunately what the hotel see on their end is not always accurate, we are sorry if there was a misunderstanding in this regards. Our team sincerely appreciates your comments and we will be using them to help us improve our guest services.

4
Everyone

By on May 31, 2021

Review comment responded on Jun 11, 2021

Thank you for taking the time to give us your feedback. We hope to see you again soon, and that your next stay with us will be even better.

5
Family

Great rooms and service!

By on May 3, 2021

Review comment responded on May 4, 2021

Thank you for your review! We look forward to your next stay with us.

Country Inn & Suites by Radisson, Holland, MI

12260 James St, Holland, MI 49424
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