Skip to main content
Beginning of main content

Recent guest reviews

Nice hotel, great staff, great location within walking distance to all of downtown

The bed is like sleeping on a cloud. The room set up is unique and provides a nice separation of the sleeping area from the bath area. The bar is convenient and the coffee excellent.

Location, rooms, staff, bar happy hour all EXCELLENT. We booked this reservation because our regular Holland hotel is currently closed for renovations. CityFlats could possibly be a permanent replacement (price being an important factor). Room layout was the most interesting I have ever encountered.

The property is very modern & unique, something like what you would find in a big city. Staff was excellent and the facility was clean

THis property is centrally located to the old downtown area. They are very concerned about the environment and to recycling. They tell you what they are doing...and then they do it. There is a restaurant and bar in the lobby. They have their own movie theatre / sports bar with reclining seats (about 25) on site. We would stay there again.

Nice modern, industrial hotel in the heart of Holland. Great staff, very good food/coffee. Suggestions for improvements: bigger TV’s, a more efficient cable system, more updated central air/heating system (a little noisy).

Close to where we needed to be. Very hard to locate even though I used to live in the area. Poor signage. Rooms have a very cold atmosphere.

Rooms are super clean, very comfortable bed! Staff was awesome!

Having stayed at the City Flats in Grand Rapids, I expected better from the Holland location. The hotel decor and design is very contemporary, as expected, but the experience was fraught with little disappointments, which are, mostly, no-brainers at 3.5 star plus hotels. - The front desk staff seemed "put upon" and I didn't see a smile once in all of my interactions with them. - Coffee service in the room had no creamer, despite three different kinds of sugar. - The master switch in the room was not labeled, which created a bit of confusion - The door to the toilet would not latch, as the plate was mounted incorrectly. - There was only one extra towel in the shower area, within a cabinet designed for six. I did not need the extra on this trip, but it made the lavatory prep seem "unfinished" - The reading lights above the bed are tied to "can" spots above the bed, with no way to turn an individual light on - making you choose from either "full brightness" or no light

I have stayed at this hotel in the past and always enjoyed the contemporary feel and the hotel staff was great!!

I've stayed at the CityFlatsHotel in Holland before and was quite impressed. On that earlier visit, I had given 5 stars, but on this occasion I had reasons for concern. Number one is the closing of the rooftop restaurant. We went to the top floor and were astounded to see a vast, empty space. When I asked what happened, they told us it had closed suddenly with no explanation from management. What a shame. It had a stellar view and the food was excellent too. We were told the lobby bar served the same food, which we discovered to not be the case. We had a greasy pizza and my spinach salad was awful, lacking dressing and topped with weird almonds. Furthermore, the acoustics in the hallways mean you hear everyone who comes down the hall, which interrupted our sleep. I will say, however, that the staff are all extremely friendly and very efficient. The bartender on duty on Saturday was excellent.

We stayed over the holidays and during a snowstorm - the staff did a great job with room service just before the kitchen closed and even ran a menu up to the room in minutes when we discovered the most recent one wasn't tin the room. My kid loved the hotel even though there was no pool - the TV lounge was a great replacement. The beds were comfortable, and the room huge. The only down side - no tub, if you're into that. Highly recommended anyway!

This is my second time staying at City Flats. While I enjoy the "organic" look and feel of the rooms, our room this time seemed a bit "cold". The "no door" shower caused some water to run onto the bathroom tiles outside of the shower. I would love to see an upgrade in the dining experience as all that is offered currently is breakfast.

Clean, almost spartan but very good. Close proximity or walking to the small downtown of Holland, MI

Our overall experience was good, my 11 year old really like the sports lounge.

East 7th street Holland MI

Hotel highlights

  • Walking distance to Hope College
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

CityFlatsHotel - Holland places you next to New Holland Brewing and Knickerbocker Theatre. This 3.5-star hotel has 56 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

The 56 rooms are air-conditioned and have an array of amenities, including coffee makers, phones, and ironing boards. Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Desks are also standard.


Property features

Guests of CityFlatsHotel - Holland enjoy a fitness center, free WiFi in public areas, and conference space. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage.

Room options

Master Suite

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Deluxe King

1 King Bed | Sleeps 2

Guest reviews for CityFlatsHotel - Holland

Everyone (15) Couples (5) Family (3)
5
Everyone

Nice hotel, great staff, great location within walking distance to all of downtown

By , from Seymour,IN on Oct 17, 2020

Review comment responded on Oct 18, 2020

Terry, Thank you for choosing to stay at CityFlatsHotel in Downtown Holland. I am happy to hear that you had a great stay with us and were able to enjoy walking downtown. We are the perfect distance to visit any of the local shops, breweries, and restaurants. We hope you will visit us again next time you are in the area. Have a wonderful day!

4
Everyone

By on Jul 23, 2020

Review comment responded on Jul 23, 2020

Thank you for taking the time to leave a review about your experience at CityFlatsHotel in Downtown Holland. We hope to see you again if your travels bring back. Have a wonderful day!

4
Everyone

By on Mar 19, 2020

5
Partner Couples Family

The bed is like sleeping on a cloud. The room set up is unique and provides a nice separation of the sleeping area from the bath area. The bar is convenient and the coffee excellent.

By on Feb 14, 2020

5
Partner Couples

Location, rooms, staff, bar happy hour all EXCELLENT. We booked this reservation because our regular Holland hotel is currently closed for renovations. CityFlats could possibly be a permanent replacement (price being an important factor). Room layout was the most interesting I have ever encountered.

By , from Michigan on Feb 1, 2020

Review comment responded on Feb 28, 2020

We are so excited that you loved your stay with us, and are thinking we could be your #1 choice when visiting downtown Holland in the future! Thank you for your feedback and we hope to be seeing you on your next visit to Holland!

5
Partner Couples

The property is very modern & unique, something like what you would find in a big city. Staff was excellent and the facility was clean

By on Sep 25, 2019

Review comment responded on Sep 27, 2019

Thank you for your feedback, it is greatly appreciated!

5
Family

THis property is centrally located to the old downtown area. They are very concerned about the environment and to recycling. They tell you what they are doing...and then they do it. There is a restaurant and bar in the lobby. They have their own movie theatre / sports bar with reclining seats (about 25) on site. We would stay there again.

By , from Indian Rocks Beach, FLorida on Aug 7, 2019

Review comment responded on Aug 9, 2019

Thank you for your feedback, it is greatly appreciated!

5
Everyone

By on Aug 4, 2019

Review comment responded on Aug 5, 2019

Thank you for your feedback, it is greatly appreciated!

5
Everyone

By on Jul 9, 2019

Review comment responded on Jul 10, 2019

Thank you for your feedback, it is greatly appreciated!

4
Everyone

Nice modern, industrial hotel in the heart of Holland. Great staff, very good food/coffee. Suggestions for improvements: bigger TV’s, a more efficient cable system, more updated central air/heating system (a little noisy).

By on Nov 25, 2018

Review comment responded on Nov 26, 2018

Thanks for staying with us. We appreciate your feedback!

url importing http://www.orbitz.com/Holland-Hotels-CityFlatsHotel---Holland.h2630271-p2.Hotel-Reviews
There was an error importing /Holland-Hotels-CityFlatsHotel---Holland.h2630271-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Holland-Hotels-CityFlatsHotel---Holland.h2630271-p2.Hotel-Reviews