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Recent guest reviews

Considering the value, I can’t believe how expensive this hotel was especially for Vietnam. I paid in USD and my room was terrible. It spelled like spoiled wet clothes. The room was super noisy. Thank god I only had to stay for one night.

Good breakfast, location, all is good. Worth the money

My room has an awkward smelling odor. I paid for a deluxe window room, instead the window is next to a dirty factory type building which blocks all the outside view. I wouldn't recommend this hotel to anyone. I could easily find a better hotel with this price.

The hotel employees were helpful and knowledgeable. The hotel was well located. We enjoyed our stay.

The hotel is palacial with everything you could desire. Located near a great restaurant and close enough to the shopping areas without being too close.

Nice hotel but not that close to famous tourist attractions.

We had mosquitoes in our room and we had no idea where they were coming from. We got attacked at night. Also it was extremely noisy due to music from next door and late at night. Hard to get good rest. We also found a nail clipping in the room. But the staff was friendly and the bedroom was spacious. The bed was nice and bathroom was also sufficient.

I went to people and they want extra charge for $30 since i made as 1 guest without carefully checkinh how manu guest. Two guest are very common sense. I dont understand they charge extra for two guest.

it is a very good hotel. the bathtub seem too complicated or dysfunctional to use, caused me more stress than pleasure at the end. The hotel is very good and the breakfast is excellent. I felt very sorry for the pool area, someone put gigantic billboards offering breakfast deals and wedding deals discounts and massage discounts blocking the view from the pool on the rooftop. Very cheesy and unnecessary. I would remove them immediately if I was managing that hotel.

I called hotel to see if I can check in early, receptionist said there’s no room available, but room will definitely be available at 2pm. I came at 230pm, and I was made to wait ~30 minutes for staff to check if there’s a clean room. Hotel staff did not come to clean my room for one of the days, even though I had the please clean room button turned on. When I asked the front desk why, I was told because the hotel only cleans room until 4pm daily. I turned on please clean room at 3:15pm. The hotel has doormen, but mostly they walk around talking to the front desk and rarely available to open the door or help guest carry out luggage. Hotel staff can be often seen on their cell phones. Overall this hotel has bad management and definitely not a 4 Star.

Everything about it was awesome great staff, nice location, beautiful rooms and hotel! The breakfast was fantastic too! We will be back

Great hotel. Very convenient to restaurants. Staff was very friendly and professional.

Comfortable stay. Thanks Staff are well trained and good service provided

The staff was very welcoming. The daily breakfast was fantastic. It was very quiet.

The staff is very professional and returned overseas emails promptly. Their airport van was there to pick us up at the airport even though we arrived at 2:00 AM. Got a free room upgrade without even requesting one. Breakfast buffet was amazing! Air conditioning in the room was ice cold. Clean rooms and polite staff. They always went out of their way to welcome us as we returned from trips. I'll stay here again!!

I would recommend this hotel, I was very pleased with the staff & room. My only complaint was they charge more for 2 people!

This hotel was perfect for a one night stay for my last night in the city. Furthermore, for those wishing to stay longer, the hotel offers a variety of tours.

Too noisy when someone close the door,and the jacuzzi have been leaking

Besides the room smelling of smoke, a strange layout for the shower in the bathroom, and a few other small bits...this Hotel and the Breakfast Buffet were AMAZING. The staff were amazing and we were treated very well. At $65 USD per night, I would consider it a fair cost for the services.

Bed is very hard like a rock. As are all other beds in hotels in this city. The ones I tried. The room is very old and outdated. My room had a building in front so no view. Room was I would say poor. Only good if u are on a budget and don't mind a hard bed and just want to sleep in room. Staff is very nice and this hotel is ok for the price.

38 Bui Thi Xuan Street Ho Chi Minh City

Hotel highlights

  • Walking distance to Pham Ngu Lao Backpacker Area and Ben Thanh Market
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Located in District 1, EdenStar Saigon Hotel & Spa is within a 10-minute walk of popular sights such as Pham Ngu Lao Backpacker Area and Bui Vien Walking Street. This 129-room, 4-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central Ho Chi Minh City and also close to Ben Thanh Market and War Remnants Museum.


Dining

Enjoy a bite to eat at Mango Restaurant, the hotel's onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 10:00 AM.


Rooms

All 129 rooms feature refrigerators, coffee makers, and free bottled water. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other amenities include safes, phones, and desks.


Property features

Guests of EdenStar Saigon Hotel & Spa enjoy a full-service spa, an outdoor pool, and a fitness center. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for VND 830000 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

PANORAMA SUITE City View

1 Double Bed | Sleeps 3

PANORAMA LUXURY SUITE City View

1 Double Bed | Sleeps 3

EDEN SUITE City View

1 King Bed | Sleeps 3

EXECUTIVE City View

1 King Bed | Sleeps 2

Guest reviews for EdenStar Saigon Hotel & Spa

Everyone (18) Couples (2) Family (1)
1
Everyone

Considering the value, I can’t believe how expensive this hotel was especially for Vietnam. I paid in USD and my room was terrible. It spelled like spoiled wet clothes. The room was super noisy. Thank god I only had to stay for one night.

By on Dec 26, 2019

Review comment responded on Jan 8, 2020

Dear Mr / Ms , We regret to see your recent stay with us was not as much enjoyable as per your expectations. Thank you for letting us know your concerns We always look forward to welcoming you back in the near future.

5
Family

Good breakfast, location, all is good. Worth the money

By on Nov 23, 2019

Review comment responded on Dec 2, 2019

Dear Ms Lus , Thank you for your comment from your recent stay with us . We have noted your valuable feedback about facilities and servcies ... We hope you can stay with us in the near future Thanks and best regards,

1
Partner Couples

My room has an awkward smelling odor. I paid for a deluxe window room, instead the window is next to a dirty factory type building which blocks all the outside view. I wouldn't recommend this hotel to anyone. I could easily find a better hotel with this price.

By , from Dallas on May 14, 2019

Review comment responded on May 17, 2019

Dear Mr / Ms Stefan , Thank you for your comment from your recent stay with us . We have noted your valuable feedback and surely we will pass this to hotel management. We hope you can stay with us in the near future Thanks and best regards,

4
Partner Couples

The hotel employees were helpful and knowledgeable. The hotel was well located. We enjoyed our stay.

By on Apr 21, 2019

Review comment responded on Apr 23, 2019

Dear Mr/ Ms , Thank you for your comment from your recent stay with us . We have noted your valuable feedback about services , location ... We hope you can stay with us in the near future

5
Everyone

The hotel is palacial with everything you could desire. Located near a great restaurant and close enough to the shopping areas without being too close.

By , from Winter Haven, Florida, USA on Mar 7, 2019

Review comment responded on Mar 8, 2019

Dear Mr Frederick , Thank you for your comment from your recent stay with us . We have noted your valuable feedback about location and services ... We hope you can stay with us in the near future Thanks and best regards,

4
Everyone

Nice hotel but not that close to famous tourist attractions.

By on Jan 28, 2019

Review comment responded on Jan 29, 2019

Dear Mr / Ms , Thank you for your comment from your recent stay with us . We have noted your valuable feedback , We hope you can stay with us in the near future Thanks and best regards

3
Everyone

We had mosquitoes in our room and we had no idea where they were coming from. We got attacked at night. Also it was extremely noisy due to music from next door and late at night. Hard to get good rest. We also found a nail clipping in the room. But the staff was friendly and the bedroom was spacious. The bed was nice and bathroom was also sufficient.

By , from Osaka japan on Nov 24, 2018

Review comment responded on Nov 26, 2018

Dear Mr / Ms Scott, Thank you for taking your precious time to share such a detail review . We have noted your valuable feedback and surely we will pass this to hotel management. We always look forward to welcoming you back in the near future. Thanks and best regards ,

1
Everyone

I went to people and they want extra charge for $30 since i made as 1 guest without carefully checkinh how manu guest. Two guest are very common sense. I dont understand they charge extra for two guest.

By , from Virginia on Nov 5, 2018

Review comment responded on Nov 6, 2018

Dear Mr / Ms Yong , Thank you for taking your precious time to share such a detail review . We have noted your valuable feedback We always look forward to welcoming you back in the near future. Thanks and best regards ,

4

good hotel, cheesy advertising billboards though

Everyone

it is a very good hotel. the bathtub seem too complicated or dysfunctional to use, caused me more stress than pleasure at the end. The hotel is very good and the breakfast is excellent. I felt very sorry for the pool area, someone put gigantic billboards offering breakfast deals and wedding deals discounts and massage discounts blocking the view from the pool on the rooftop. Very cheesy and unnecessary. I would remove them immediately if I was managing that hotel.

By , from florida on Jun 14, 2018

Review comment responded on Jun 18, 2018

Dear Our Guest Value, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. We look forward to seeing you on your next trip to Edenstar SG Hotel! Best regards,

1
Everyone

I called hotel to see if I can check in early, receptionist said there’s no room available, but room will definitely be available at 2pm. I came at 230pm, and I was made to wait ~30 minutes for staff to check if there’s a clean room. Hotel staff did not come to clean my room for one of the days, even though I had the please clean room button turned on. When I asked the front desk why, I was told because the hotel only cleans room until 4pm daily. I turned on please clean room at 3:15pm. The hotel has doormen, but mostly they walk around talking to the front desk and rarely available to open the door or help guest carry out luggage. Hotel staff can be often seen on their cell phones. Overall this hotel has bad management and definitely not a 4 Star.

By , from San Francisco, CA on May 28, 2018

Review comment responded on Jun 2, 2018

Dear Our Guest Value, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. We look forward to seeing you on your next trip to Edenstar SG Hotel! Best regards,

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