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Recent guest reviews

Close to the airport, so the only reason you would stay there is for transit. Having said that, horrible customer service: no one at the hotel proactively offered airport pickup (part of their selling point) and no one replied to my email requesting airport pickup. The hotel just basically IGNORED my email and didn't even apologized for it, when I pointed it out during check-in.

Perfect for an airport layover. Friendly staff, clean rooms, comfortable.

I like how it is super close to airport. It is also super reliable with their airport shuttle service.

5 mins walking distance to the airport The rooms could use a facelift but otherwise, cringe hotel for a great price

Great hotel. Room is a giant one bedroom apartment with two bathrooms. Hotel has 24 hour room service with good food at fair price. Location is close to airport but otherwise location is not great...far from tourist stuff.

Not interesting , the room so small but location is not bad . Anyways not like it . The Staff is ok

Nice hotel close to the airport, great pool with view...

Is a nice experience for a low price, rooftop pool and bar are amazing, staff is friendly! Just in front of the airport and a Starbucks in the lobby!

Great hotel. Super close to airport. Restaurant inside had great food. And right next to the Parkson shopping mall.

Fantastic staff. Super helpful! Nice modern hotel. So close to the airport that you can see it from the terminal.

Excellent hotel. Very modern and clean. Convenient to the airport. Shuttle services was superior.

I needed to stay at a hotel close to airport. This hotel was very close. People very nice and helped me settle in. They have a bus that takes us to the airport. Everything was great..

The room was clean and serviceable. It reminded me of a single room in the college dorm. Very close to the airport.

Great hotel to end at after 2 weeks of backpacking in Vietnam. Starbucks in the lobby and a great view of the city from the roof top bar and grill. Rooms are smaller yet the room does not feel cramped and the space is well utilized. Great hotel overall and would definitely recommend to friends as well as stay there again myself.

Very nice two-room suites, Very large outdoor, unheated pool, and good gym. They pick you up at airport, although hotel is only ten minute walk, or less. Not close to town, so I wouldn't say there for extended visit. Just a good place for late arrival or early departures.

Amenities were excellent! They have a bar, pool, gym with sauna and steam room. Food was expensive but the bahn mi was worth it! Free airport transfer and the ride was comfortable. We did not get the buffet breakfast coz its very close to a food court. Overall experience was wonderful! I will stay in this hotel again.

2 Hong Ha Street, Ward 2 Ho Chi Minh City

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Ibis Saigon Airport places you 3.8 mi (6.1 km) from War Remnants Museum and 4 mi (6.5 km) from Independence Palace. This 273-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

In addition to a restaurant that serves breakfast, brunch, lunch, and dinner, there's also a rooftop bar. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 4 AM to noon.


Rooms

All 273 soundproofed accommodations feature a separate bedroom. 42-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Electric kettles, free bottled water, and safes are other standard amenities.


Property features

Built in 2016, the brand new ibis Saigon Airport offers an outdoor pool, a fitness center, and a sauna. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Studio, 1 King Bed

1 King Bed | Sleeps 3

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 3

Standard Twin Room, 2 Twin Beds

2 Twin Beds | Sleeps 2

Apartment, 1 Bedroom

1 Double Bed | Sleeps 3

Guest reviews for ibis Saigon Airport

Everyone (16) Couples (1) Family (1)
2
Everyone

Close to the airport, so the only reason you would stay there is for transit. Having said that, horrible customer service: no one at the hotel proactively offered airport pickup (part of their selling point) and no one replied to my email requesting airport pickup. The hotel just basically IGNORED my email and didn't even apologized for it, when I pointed it out during check-in.

By on Oct 4, 2019

5
Everyone

By on Jul 25, 2019

Review comment responded on Jul 26, 2019

Dear Mr./Ms., We very much appreciate your comments regarding your stay at the ibis Saigon Airport. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

5
Partner Couples

Perfect for an airport layover. Friendly staff, clean rooms, comfortable.

By on Jul 7, 2019

Review comment responded on Jul 8, 2019

Dear Mr./Ms., We very much appreciate your comments regarding your stay at the ibis Saigon Airport. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

1
Everyone

By on Jun 7, 2019

Review comment responded on Jun 8, 2019

Dear Mr./Ms., We very much appreciate your rating and we are happy to know that you have a pleasant stay with us. Positive feedback from satisfied clients knowing that we exceed your expectation is our greatest reward. We will make sure to share this with our Management and Operation team for more improvement in our services. Thank you again for sharing your experience and we hope your next visit at ibis Saigon Airport will be better than the previous one. Sincerely, Marc DUPUIS General Manager

5
Family

I like how it is super close to airport. It is also super reliable with their airport shuttle service.

By on May 15, 2019

Review comment responded on May 16, 2019

Dear Mr./Ms., We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very closed to Tan Son Nhat International Airport. Our guest satisfaction is utmost important to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit at ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

5
Everyone

5 mins walking distance to the airport The rooms could use a facelift but otherwise, cringe hotel for a great price

By on May 11, 2019

Review comment responded on May 13, 2019

Dear Mr./Ms., We very much appreciate your comments and we are happy to know that you have a pleasant stay with us. Positive feedback from satisfied clients knowing that we exceed your expectation is our greatest reward. We will make sure to share this with our Management and Operation team for more improvement in our services. Thank you again for sharing your experience and we hope your next visit at ibis Saigon Airport will be better than the previous one. Sincerely, Marc DUPUIS General Manager

5
Everyone

Great hotel. Room is a giant one bedroom apartment with two bathrooms. Hotel has 24 hour room service with good food at fair price. Location is close to airport but otherwise location is not great...far from tourist stuff.

By on Apr 24, 2019

Review comment responded on Apr 25, 2019

Dear Mr./Ms., We very much appreciate your comments and we are happy to know that you have a pleasant stay with us. Positive feedback from satisfied clients knowing that we exceed your expectation is our greatest reward. We will make sure to share this with our Management and Operation team for more improvement in our services. Thank you again for sharing your experience and we hope your next visit at ibis Saigon Airport will be better than the previous one. Sincerely, Marc DUPUIS General Manager

2
Everyone

Not interesting , the room so small but location is not bad . Anyways not like it . The Staff is ok

By on Apr 8, 2019

Review comment responded on Apr 9, 2019

Dear Mr./Ms., We very much appreciate your comments regarding your stay at the ibis Saigon Airport. Besides many good rating you've given, we notice that some of our service aspect did not meet your expectation, please accept our sincere apology. We will ensure to share this feedback with our team member and provide better training to improve our guest services while maintaining the professional skills. In the meantine, provide better solution for the issue you have mentioned. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future. Sincerely, Marc DUPUIS General Manager

4
Everyone

Nice hotel close to the airport, great pool with view...

By on Jan 7, 2019

Review comment responded on Jan 8, 2019

Dear Sir/Madam, We very much appreciate your comments regarding your stay at the ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Van NGUYEN Executive Assistant/Guest Relation

5
Everyone

Is a nice experience for a low price, rooftop pool and bar are amazing, staff is friendly! Just in front of the airport and a Starbucks in the lobby!

By on Dec 10, 2018

Review comment responded on Dec 10, 2018

Dear Sir/Madam, We very much appreciate your comments and we are happy to know that you have a pleasant stay with us. Positive feedback from satisfied clients knowing that we exceed your expectation is our greatest reward. We will make sure to share this with our Management and Operation team for more improvement in our services. Thank you again for sharing your experience and we hope your next visit at ibis Saigon Airport will be better than the previous one. Sincerely yours, Van NGUYEN Executive Assistant/Customer Service

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