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Quality Suites

2.5 out of 5.0

Recent guest reviews

Love love loved the Hotel clerk John very pleasant speedy check in !Your local historian as well !Rooms and breakfast was great !

Pool was nice, rooms were renovated but still a very dated facility

I was pleasantly surprised by how nice this hotel was

The hotel was okay but I was on the second floor and I did not know there was no elevator. I had several bags of work product to carry up to my room after a long day of work and driving.

It's not a bad place. It's clean, the rooms are huge and it's located near the mall and several resturantes.Only complaint is the stairways are kind of dirty and scuffed up. I paid $85 I would have been happier paying $65-75.

The staff was friendly. Second story rooms are internal access but no elevator. Bottom floor rooms are accessed from exterior doors. The breakfast was included and the area was clean. The hallways are tired and look dirty and dingy.

The room is spacious--great for three kids trapped in a car all day. Breakfast was one of the reasons we stayed and it was pretty good. We will look to stay in this hotel again!

I didn't go... I called the hotel on the number provided by Orbitz and they offered to cancel the hotel for me at no charge if I wasn't going to make it. I called back later to confirm, when they realized I booked thru a prepaid plan, they could not cancel so I completely lost out. I understand the policy, etc. but Orbitz seemed to take the flexiblity out of the hotels decision making. I've had similar problems in the past, but with changes... Unfortunately, the itenary didn't have orbitz direct contact info...

Friendly desk staff, decent free breakfast, met basic needs, facility a bit 'tired' but close to services and Convention Center where I had business. I was a late registrant for the conference and there were no rooms available elsewhere.

Room options

Suite, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 3

Suite, 1 King Bed with Sofa bed, Smoking

King 1 | Sleeps 3

Guest reviews for Quality Suites

Everyone (2) Couples (2) Business (4) Family (2)
5

very nice hotel and friendly clerks !

Everyone

Love love loved the Hotel clerk John very pleasant speedy check in !Your local historian as well !Rooms and breakfast was great !

By , from Brandon Fl on Jun 29, 2017

5

help

Everyone

By on Oct 10, 2016

Review comment responded on Nov 1, 2016

Thank you for acknowledgeing the service our staff has provided you. We are sorry but, we do not have an elevaton. Maybe you will be able to enjoy the pool next summer when it opens.

2

on the road to gatlinburg

Families

Pool was nice, rooms were renovated but still a very dated facility

By on Jul 4, 2014

5

nice experience

Couples

I was pleasantly surprised by how nice this hotel was

By on Apr 29, 2014

3

no elevator

BusinessTravelers

The hotel was okay but I was on the second floor and I did not know there was no elevator. I had several bags of work product to carry up to my room after a long day of work and driving.

By on May 29, 2013

4

nice to be greeted by americans!!!

Couples

It's not a bad place. It's clean, the rooms are huge and it's located near the mall and several resturantes.Only complaint is the stairways are kind of dirty and scuffed up. I paid $85 I would have been happier paying $65-75.

By on Jan 16, 2012

2

tired but liveable

BusinessTravelers

The staff was friendly. Second story rooms are internal access but no elevator. Bottom floor rooms are accessed from exterior doors. The breakfast was included and the area was clean. The hallways are tired and look dirty and dingy.

By on Apr 23, 2010

4

great hotel!

Families

The room is spacious--great for three kids trapped in a car all day. Breakfast was one of the reasons we stayed and it was pretty good. We will look to stay in this hotel again!

By on Apr 6, 2010

1

no more obitz to book hotels...

BusinessTravelers

I didn't go... I called the hotel on the number provided by Orbitz and they offered to cancel the hotel for me at no charge if I wasn't going to make it. I called back later to confirm, when they realized I booked thru a prepaid plan, they could not cancel so I completely lost out. I understand the policy, etc. but Orbitz seemed to take the flexiblity out of the hotels decision making. I've had similar problems in the past, but with changes... Unfortunately, the itenary didn't have orbitz direct contact info...

By on Sep 21, 2009

3

friendly/clean/needs updating

BusinessTravelers

Friendly desk staff, decent free breakfast, met basic needs, facility a bit 'tired' but close to services and Convention Center where I had business. I was a late registrant for the conference and there were no rooms available elsewhere.

By on Aug 31, 2009