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Kastro Hotel

3.0 star property
Hotel with a restaurant, near Heraklion Port

Choose dates to view prices

Photo gallery for Kastro Hotel

Restaurant
Creator video
In-room safe, desk, soundproofing, iron/ironing board
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Theotokopoulou 22, Heraklion, Crete Island, 71202
  • Place, Historical Museum of Crete
    ‪2 min walk‬
  • Place, Heraklion Archaeological Museum
    ‪5 min walk‬
  • Place, Heraklion Port
    ‪12 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪5 min drive‬

Room options

View all photos for Single Room

In-room safe, desk, soundproofing, iron/ironing board

Single Room

9.4 out of 10
Exceptional
(10 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

9.6 out of 10
Exceptional
(10 reviews)
  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Heraklion

Kastro Hotel places you next to Monastery of St. Peter and St. Paul and Historical Museum of Crete. This 39-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Historical Museum of Crete - 2 min walk - 0.1 miles
  • Heraklion Town Hall - 2 min walk - 0.1 miles
  • Heraklion Loggia - 2 min walk - 0.1 miles
  • Heraklion Archaeological Museum - 5 min walk - 0.3 miles
  • Heraklion Port - 12 min walk - 0.7 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 15 min drive

Restaurants

  • ‪Lola - ‬2 min walk
  • ‪Central Park - ‬2 min walk
  • ‪Petousis - ‬2 min walk
  • ‪Swing Thing - ‬2 min walk
  • ‪Tiny Rebels - ‬2 min walk

About this property

Kastro Hotel

Hotel with a restaurant, near Heraklion Port
Guests of Kastro Hotel enjoy access to free WiFi in public areas, conference space, and spa services. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a library, express check-in, and express check-out.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and slippers. Other standard amenities include refrigerators, electric kettles, and laptop-compatible safes.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 12 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 11:30 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: EUR 12 per day (98 ft away)
  • In-room safe fee: EUR 5 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 1:30 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services.
Property Registration Number 1039Κ013A0004400

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Kastro
Kastro Heraklion
Kastro Hotel
Kastro Hotel Heraklion
Kastro Hotel Crete/Heraklion
Kastro Hotel Hotel
Kastro Hotel Heraklion
Kastro Hotel Hotel Heraklion

Frequently asked questions

Are free cancellation options available at Kastro Hotel?

Kastro Hotel provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Kastro Hotel?

As of Jan 17, 2026, prices found for a 1-night stay for 2 adults at Kastro Hotel on Jan 21, 2026 start from $59.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Kastro Hotel?

This hotel is located in Heraklion, just steps from Historical Museum of Crete and Heraklion Town Hall, and within a short walk of Heraklion Loggia. You'll also find Heraklion Port and Palace of Knossos within a short drive.

Is parking available on site at Kastro Hotel?

No, there isn't parking at this hotel.

Is a spa located at Kastro Hotel?

Spa services at the hotel include couples treatments and massages.

Does Kastro Hotel have a casino at the property?

No, Kastro Hotel doesn't have a casino.

Is there an indoor pool at Kastro Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Kastro Hotel?

Couples staying at this hotel will appreciate amenities like slippers as well as a bar and a restaurant.

Are there hot tubs at Kastro Hotel?

No, this hotel doesn't have a spa tub.

Does Kastro Hotel have a restaurant that serves breakfast?

No, Kastro Hotel doesn't have a restaurant that serves breakfast.

Does Kastro Hotel allow pets to stay for free?

No, pets aren't allowed at Kastro Hotel.

Does Kastro Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Kastro Hotel?

The closest major airport to Kastro Hotel is Nikos Kazantzakis Airport (HER), which is 4 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Kastro Hotel?

No, there aren't any guestrooms with balconies at Kastro Hotel.

Kastro Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 299 out of 601 reviews
Rating 8 - Good. 234 out of 601 reviews
Rating 6 - Okay. 54 out of 601 reviews
Rating 4 - Poor. 9 out of 601 reviews
Rating 2 - Terrible. 5 out of 601 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I want to come again

Very pleasant stay. Comfortable bed, functional bathroom and room. Relatively quiet. The staff was very helpful and polite. The food was excellent.
Stayed 5 nights in Sep 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
The room was fine, but the bathroom stunk and looked dated.
Stayed 1 night in Sep 2025

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities
You are right in the middle of Irakleio town Everything is walking distance
Stayed 2 nights in Jul 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Jul 2025

10/10 Excellent

Eunsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk is very helpful to solve problems and book a taxi to the airport.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location - great staff
Stayed 4 nights in May 2025

8/10 Good

OURANIA

Liked: Cleanliness
Nice friedly hotel,centrale located
Stayed 5 nights in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
100% perfect
Stayed 2 nights in May 2025

10/10 Excellent

Jo

Stayed 2 nights in May 2025

10/10 Excellent

Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, awesome location
Stayed 1 night in May 2025

10/10 Excellent

Sanjo

Stayed 2 nights in May 2025

10/10 Excellent

INNA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Deborah

Stayed 1 night in May 2025

10/10 Excellent

Marina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. The staff was helpful and friendly and the breakfast was good. The room was clean and comfortable. Very enjoyable. The door knobs were a little al hard to figure out, though.
Stayed 2 nights in Apr 2025

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly

Friendly, clean and central
Stayed 3 nights in Dec 2024

10/10 Excellent

Donna

Stayed 2 nights in Oct 2024

10/10 Excellent

Shannon

Room was clean and bed was very comfortable.The staff were very pleasant and helpful. My only complaint was my room faced the street and at times it was quite noisy. Parking is a premium on the street but the hotel has an arrangement with the city for parking at 8 euro/day The breakfast was first rate!
Stayed 2 nights in Oct 2024

6/10 Okay

Azadeh

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Pros: The hotel location, beds , breakfast buffet and cleanliness were all fine. Cons; The check in was not smooth at all. The reception was rude in communication . The washroom was a bit smelly.
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay at Kastro Hotel

Had a really nice stay at Kastro! The staff were all so lovely and helpful whenever I needed assistance from start to end. The breakfast was also great and location was perfect. Definitely would stay again!
Stayed 5 nights in Sep 2024

8/10 Good

sharon

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

T. M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice!

Really well located for town visit. Helpful, excellent value. Ask Reception to control aircon, though!
Stayed 2 nights in Sep 2024

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Very nice breakfast. Room was small, but well laid out. Bed was comfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

MR.RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. The Sheets changed every day. Room was always tidy. Bathroom was clean every day shows attention to it. All appliances were clean and new. Air conditioning worked perfectly. The only problem"" No fox American English station on TV. Only CNN and Blumberg business. The breakfast and offered were plenty and coffee was excellent (two machines) Pancakes,Scrambled Eggs Tomato and Sausage. Fresh fruit,Butter for toast,Rolls,Bacon.Very tasty.For the price for a room who get allot for your money! YES. I reccommend this hotel.
Stayed 7 nights in Aug 2024

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place surrounded by great tavernas and restaurants.
Stayed 1 night in Jun 2024

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