Howard Johnson Helena1.5 out of 5.0
Recent guest reviews
The bedspread was filthy! Stains and cigarette burns. I didn't feel comfortable sleeping on the bed. I wonder how old the pillows were.
The hotel is an older hotel with easy access off I-15. It is located close to other amenities and is more reasonably priced. The rooms are comfortable and reasonably clean. The hotel staff are great and helpful. The internet was vasriable in the room but did work better closer to the hall.
I had a group of rooms reserved. The manager I had spoken to did a nice job of grouping our rooms together (23+rooms). Some rooms, however, were missing phones, lamp shades were broken, and some rooms seemed like they were tipped. The heater did not work in all the rooms. When checking out the lady checking me out did not seem real happy to be checking out a group....the man helping her said, "It is almost done." referring to our group being done. I was not impressed. She allowed others to check out on my credit card from our group and when asked for a total of the hotel expense she said she did not know. She did not offer to add them up . I did add them up on my end to make sure I am charged the right amount on my card, The hot breakfast, biscuits and gravy, were not very good. They did open the breakfast area for us to use during our night meeting....that was nice,
Room was clean & quiet, even though decor was somewhat dated. Appreciated the large breakfast room and selection of foods. Biggest complaint was that it snowed the first day we were there and the hotel was very slow in getting the sidewalk cleaned (over a day later). I was attending a conference about 2 blocks away and the walk from the hotel front door to the street was treacherous.
Very nice entrance and meeting room, hotel room had strange odor that left me congested. bed was very uncomfortable. Friendly staff
was nice will come again clerk checking in very helpful and friendly . The breakfast was very nice and a good combination of items. Staff very nice. Will come again.
The room needed a good cleaning. There was a pile of dirt along the wall that could have easily been cleaned up with a vacuum. Makes me doubt that the bed I slept in was clean. Need to make sure cleaning crew is doing their job. And, what's with the tiny, lumpy pillows these hotels are putting in their rooms. They must be cheap. All I know is they are very uncomfortable. Otherwise, the person that checked us in was friendly. Did get a good price since all the hotels in town were booked (booking in advance helped).
Complete dump. Helena was booked, reason why Ho Jo was available. Staff was friendly, suite accommodated family of 5, good value. Otherwise a miserable experience. Room smelled terrible, dirty, windows broken & non operable, bathroom sink plugged, holes in wall, WiFi was slow if at all, breakfast terrible. Place should be torn down, it’s a dump.
We will never spend our money at this hotel. Old stained yellow sheets, gross couch, room services didn't make our bed or take our old pizza boxes out, hallways stunk, breakfast was poor. The pool was probably the best part
The staff here were great to deal with. All four of them that I dealt with at different times during my stay were helpful and friendly. The bar is low key and relaxing, but the best part was my quiet room on the third floor.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Howard Johnson Helena is located within a mile (2 km) of Montana Historical Society Museum and Holter Lake. This 71-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. Also nearby are Montana State Capitol and Missouri River.
Free continental breakfast is included with your stay and awaits you each morning. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant.
All 71 air-conditioned rooms feature coffee makers and ironing boards. TVs come with cable channels, and free WiFi keeps guests connected. Hair dryers are also standard.
At Howard Johnson Helena, guests have access to an indoor pool, a spa tub, and free WiFi in public areas. If you drive, put free parking to good use. Additional amenities include 3 meeting rooms, conference space, and free newspapers.
Reviews from Trip Advisor
46% of guests recommend this hotelTotal of 217 reviews