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Recent guest reviews

It’s good service but old hotel not renovated completely.

The hotel was reasonably quiet (except for housekeeping vacuuming at 8:30 am on Sunday morning.) It was disappointing that housekeeping did not service our room during our two night stay. Finding a side door propped open late at night so anyone could access the building seemed like a major safety hazard. The pillows were lumpy and not comfortable and the Queen-sized bed seemed small. At least the room was clean when we arrived. While there was staff keeping the breakfast food refilled, even until the end of breakfast, there was no variation between the two days we were there, and the selection was lackluster at best. If you wanted really sweet carbs, you had choices, but otherwise, there were cheese omelets, ham and fresh fruit. I've never seen a breakfast without an unsweetened hot grain (like hot oatmeal). Our check in went well, but the front desk was unconcerned about housekeeping's omission of our cleaning at our check out.

Friendly staff. Large room. Didn’t care for automatic light switches. Light in hall would go on and off.

Love the updated entranceway. The fountains are awesome. Staff is always friendly and all the rooms I have stayed in on different occasions have always been clean.

All the rooms are very clean, consistently, because I have stayed here before in different rooms. The staff is very friendly. The breakfast is great and there are options for everyone. There’s a nice bar located inside that serves food too. If it’s really late at night, the Denny’s next door is 24hrs. Convenient location, comfy beds/pillows, and very quiet. Love it here.

Clean, fairly priced. I only spent a few hours here to sleep after a wedding, but it was just fine for that. Friendly staff. No complaints!

Nice clean rooms with very friendly staff. The room was large and the hotel is in a very convenient location.

The room was a little small, but otherwise it was clean and comfortable. Staff was friendly and helpful, which was greatly appreciated.

This hotel has a bar & food service inside. No driving around. Everything contained inside. Good service, excellent food.

it was relaxing and your staff was very nice and accomidating. I would stay again. thank you

Good for an overnight passing through. No frills hotel. The entrance needs some work and attentions, but rooms are clean. Elevator could use a face lift looks like a maintenance elevator more so than a guest elevator. Really no compaints and would stay again.

We had a wonderful experience. Staff even made sure our rooms were in a quiet area to accommodate our little ones. They even posted the local religious services locations. Great breakfast. Great rooms...very clean. Best price we found.

Easy to get to everything nearby. Comfortable Only in town for one night but it was a great stay

staff was very nice place was very clean and restaurant has good food and a very good complementary breakfast bar

A bit hard to find as our GPS took us on another road.

The hotel staff were very helpful. The room was clean and comfortable, and the front desk helped with directions and suggestions of places to go. Watching the skydivers at the local airport was particularly fun! We were so sorry to see our time there come to an end. What a great way to celebrate our 30th wedding anniversary!

Made a quick decision at 10 am on a Saturday morning to take a weekend trip to the Poconos around the Jim Thorpe area. Within 20 minutes had mapped out the motorcycle trip, made reservations at this Comfort Inn, packed up the bike and were off !! Easy access right off I-81, clean friendly establishment. Our room was ready and waiting at 3 pm. Checkin was quick and easy. There is a restaurant and lounge with evening entertainment (very reasonable prices), free newspapers and breakfast, free computer access with a printer, etc. Very pleased and would highly recommend. Go to Penns Peak for dinner with a view, Riverwalck Saloon to sit around the firepit in the evening for drinks, several beautiful stsate parks...just go exploring !!!!

The facility is centrally located and was clean and staff were good. We had a wedding reception the night of our arrival which kept us awake until 1 pm. Spouse and I agreed mattress was hard, and her attempts to use sleep sofa thwarted by absence of any blankets. Wife had glass of wine at the bar that was from the bottom of bottle and was bitter.

Nice room, wonderful breakfast, nice check in staff.

I am self employed and travel a lot for my business. I must pay my own way for everything and value is very important to me. Can't beat this place for the price. Will probably return in March and May.

State Route 93 Hazleton PA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Laurel Mall is a short stroll from Comfort Inn West Hazleton, and other popular attractions like Community Park are within a couple of miles (3 km). This 119-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room.


Rooms

All of Comfort Inn West Hazleton's 119 rooms are heated and have an array of amenities, including microwaves, refrigerators, and coffee makers. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.


Property features

Comfort Inn West Hazleton features free WiFi in public areas, conference space, and a 24-hour business center. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Comfort Inn West Hazleton

Everyone (10) Couples (7) Business (1) Family (5)
4
Family

It’s good service but old hotel not renovated completely.

By on Apr 9, 2021

Review comment responded on Apr 10, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Cassandra Freeman - Front Desk Agent Comfort Inn West Hazleton

2
Family Family

The hotel was reasonably quiet (except for housekeeping vacuuming at 8:30 am on Sunday morning.) It was disappointing that housekeeping did not service our room during our two night stay. Finding a side door propped open late at night so anyone could access the building seemed like a major safety hazard. The pillows were lumpy and not comfortable and the Queen-sized bed seemed small. At least the room was clean when we arrived. While there was staff keeping the breakfast food refilled, even until the end of breakfast, there was no variation between the two days we were there, and the selection was lackluster at best. If you wanted really sweet carbs, you had choices, but otherwise, there were cheese omelets, ham and fresh fruit. I've never seen a breakfast without an unsweetened hot grain (like hot oatmeal). Our check in went well, but the front desk was unconcerned about housekeeping's omission of our cleaning at our check out.

By on Oct 7, 2019

Review comment responded on Oct 8, 2019

Thank you for taking the time to complete our online survey. On behalf of the entire staff, I would like to apologize for failing to exceed your expectations on your recent stay with us. I will share your feedback with management so that we can make the necessary changes to ensure we correct these issues. Sincerely, Aaron Saullo Front Desk Trainer Comfort Inn West Hazleton

4
Partner Couples

Friendly staff. Large room. Didn’t care for automatic light switches. Light in hall would go on and off.

By on Sep 16, 2019

Review comment responded on Sep 17, 2019

Thank you for taking the time to complete our online survey. We greatly appreciate your feedback, and look forward to seeing you soon. Sincerely, Aaron Saullo Front Desk Trainer Comfort Inn West Hazleton

5
Partner Couples

Love the updated entranceway. The fountains are awesome. Staff is always friendly and all the rooms I have stayed in on different occasions have always been clean.

By , from New Jersey on Aug 28, 2019

Review comment responded on Sep 3, 2019

Thank you for taking the time to complete our online survey. We greatly appreciate your feedback, and look forward to seeing you soon. Sincerely, Aaron Saullo Front Desk Trainer Comfort Inn West Hazleton

5
Partner Couples Family

All the rooms are very clean, consistently, because I have stayed here before in different rooms. The staff is very friendly. The breakfast is great and there are options for everyone. There’s a nice bar located inside that serves food too. If it’s really late at night, the Denny’s next door is 24hrs. Convenient location, comfy beds/pillows, and very quiet. Love it here.

By on Jul 7, 2019

Review comment responded on Jul 8, 2019

Thank you for taking the time to complete our online survey. We greatly appreciate your feedback, and look forward to seeing you soon. Sincerely, Aaron Saullo Front Desk Trainer Comfort Inn West Hazleton

4
Everyone

Clean, fairly priced. I only spent a few hours here to sleep after a wedding, but it was just fine for that. Friendly staff. No complaints!

By on Jul 11, 2018

Review comment responded on Jul 12, 2018

Thank you for taking the time to complete our online survey. We greatly appreciate your feedback, and look forward to seeing you in the future. Sincerely, Aaron Saullo Front Desk Trainer Comfort Inn West Hazleton

4
Everyone

Nice clean rooms with very friendly staff. The room was large and the hotel is in a very convenient location.

By on May 29, 2018

Review comment responded on Jun 1, 2018

Thank you for taking the time to complete our survey. We greatly appreciate your feedback, and look forward to seeing you soon. Sincerely, Aaron Saullo Front Desk Trainer Comfort Inn West Hazleton

5
Everyone

The room was a little small, but otherwise it was clean and comfortable. Staff was friendly and helpful, which was greatly appreciated.

By , from West Virginia on Jun 29, 2017

Review comment responded on Jul 2, 2017

Thank you so much for the feedback and we will share it with the staff. We hope you will stay with us again in the near future. Cassandra Freeman Front Desk Supervisor Comfort Inn West Hazleton

4
Everyone

This hotel has a bar & food service inside. No driving around. Everything contained inside. Good service, excellent food.

By on Feb 3, 2017

Review comment responded on Feb 6, 2017

Thank you for taking the time to complete our survey. We greatly appreciate your feedback, and look forward to seeing you in the future. Sincerely, Aaron Saullo Front Desk Trainer Comfort Inn West Hazleton

5
Everyone

it was relaxing and your staff was very nice and accomidating. I would stay again. thank you

By on Sep 20, 2016

Review comment responded on Oct 25, 2016

Thank you for taking the time to complete our survey. We appreciate your feedback, and look forward to seeing you soon.

Comfort Inn West Hazleton

58 State Route 93, Hazleton, PA 18202
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