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Ramada Plaza Riverside Hangzhou

3.5 star property

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Photo gallery for Ramada Plaza Riverside Hangzhou

Exterior
3 restaurants, lunch served
Minibar, in-room safe, desk, blackout drapes
Fitness facility
6 treatment rooms

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
3399 Jiangnan Ave, Binjiang District, Hangzhou, Zhejiang, 310000
  • Place, Quiantang River Bridge
    ‪4 min drive‬
  • Place, Liuhe Pagoda
    ‪5 min drive‬
  • Place, West Lake
    ‪7 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪26 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds, Smoking

Twin Room, 2 Twin Beds, Smoking | Minibar, in-room safe, desk, blackout drapes

Twin Room, 2 Twin Beds, Smoking

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Smoking

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Smoking

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Business Suite, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Smoking

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite, 1 King Bed, Smoking

Minibar, in-room safe, desk, blackout drapes

Business Suite, 1 King Bed, Smoking

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds, Smoking

Minibar, in-room safe, desk, blackout drapes

Twin Room, 2 Twin Beds, Smoking

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout drapes

Family Suite

  • Sleeps 3

View all photos for Standard Room, 1 King Bed, Smoking

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Smoking

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Queen Room

Minibar, in-room safe, desk, blackout drapes

Executive Queen Room

  • Sleeps 2

View all photos for Business Queen Room

Minibar, in-room safe, desk, blackout drapes

Business Queen Room

  • Sleeps 2

View all photos for Business Twin Room

Minibar, in-room safe, desk, blackout drapes

Business Twin Room

  • Sleeps 2

About the neighborhood

Hangzhou

Located in Binjiang, Ramada Plaza Riverside Hangzhou is 2.6 mi (4.2 km) from Quiantang River Bridge and within a 10-minute drive of West Lake. This 3.5-star hotel has 200 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Quiantang River Bridge - 4 min drive - 2.9 miles
  • Liuhe Pagoda - 5 min drive - 3.3 miles
  • Hangzhou Zoo - 6 min drive - 3.9 miles
  • West Lake - 7 min drive - 4.5 miles
  • Qinghefang Old Street - 7 min drive - 4.9 miles

Getting around

  • Chengye Road Station - 1 min walk
  • Hangzhou Station - 13 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 30 min drive

Restaurants

  • ‪群乐饭店 - ‬7 min walk
  • ‪桃園眷村（宝龙城店） - ‬7 min walk
  • ‪舒家大院老火锅 (杭州滨江宝龙城店) - ‬11 min walk
  • ‪SUBWAY 赛百味 - ‬12 min walk
  • ‪金匠寿司 - ‬4 min walk

About this property

Ramada Plaza Riverside Hangzhou

Guests of Ramada Plaza Riverside Hangzhou enjoy a full-service spa, an indoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle for CNY 20 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and free weekday newspapers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Beyond-Boundary
  • Jiang Nan Ming Jia
  • Rose Bar
  • South China Impression

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 7,589 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • 6 treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 28 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: CNY 20 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ramada Plaza Riverside Hangzhou
Ramada Riverside Hotel Hangzhou Plaza
Ramada Plaza Riverside Hangzhou Hotel
Ramada Plaza Riversi Hangzhou
Ramada Plaza Riverside Hangzhou Hotel
Ramada Plaza Riverside Hangzhou Hangzhou
Ramada Plaza Riverside Hangzhou Hotel Hangzhou

Frequently asked questions

Is free cancellation available at Ramada Plaza Riverside Hangzhou?

Ramada Plaza Riverside Hangzhou offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Ramada Plaza Riverside Hangzhou?

This hotel is situated in Binjiang, close to West Lake, Hangzhou Zoo, and Qinghefang Old Street. You'll also find Quiantang River Bridge and Liuhe Pagoda within a short drive.

Is there parking available at Ramada Plaza Riverside Hangzhou?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Is there a spa at Ramada Plaza Riverside Hangzhou?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Ramada Plaza Riverside Hangzhou have a casino on the premises?

No, Ramada Plaza Riverside Hangzhou doesn't have a casino.

Is there an indoor pool at Ramada Plaza Riverside Hangzhou?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Ramada Plaza Riverside Hangzhou?

There are many amenities for couples at this hotel, including 3 restaurants and an indoor pool plus some guestrooms feature a fireplace.

Does Ramada Plaza Riverside Hangzhou have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Ramada Plaza Riverside Hangzhou have a restaurant with a breakfast menu?

Yes, Ramada Plaza Riverside Hangzhou has 3 restaurants, and serves free buffet breakfast.

Does Ramada Plaza Riverside Hangzhou allow pets to stay for free?

No, pets aren't allowed at Ramada Plaza Riverside Hangzhou.

Does Ramada Plaza Riverside Hangzhou have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Ramada Plaza Riverside Hangzhou?

The closest major airport to Ramada Plaza Riverside Hangzhou is Hangzhou (HGH-Xiaoshan Intl.), which is 17.1 mi away (30 minutes by car).

Are there rooms with balconies at Ramada Plaza Riverside Hangzhou?

No, there aren't any guestrooms at Ramada Plaza Riverside Hangzhou that offer a balcony.

Ramada Plaza Riverside Hangzhou Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 12 reviews
Rating 8 - Good. 5 out of 12 reviews
Rating 6 - Okay. 4 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

7.8/10

Cleanliness

7.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

JODY MARTIN, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wendy Liu the superstar!

We stayed here for three days and enjoyed the experience. The rooms are spacious and comfortable, the staff is friendly and the breakfast caters to everyone's taste. There is a bus stop around the corner from the hotel that goes to West Lake. A special thank you to Wendy Liu for helping us before and throughout our stay. She really made our stay a lot more pleasurable. Highly recommended!!

6/10 Okay

MALCOLM, Goa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Ramada plaza

Hotel was good, but not much places to dine in surrounding area.Also considering that this hotel is more geared towards business customers, was expecting at least one of the front desk staff to be somewhat conversant in some basic speaking of English.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

I was having a good time here

6/10 Okay

David Ng, Hong Kong

Hotel is good but not location.

6/10 Okay

David Ng, Hong Kong

Good hotel

Hotel is good but not the location.

4/10 Poor

Mihir

Disliked: Staff & service, room comfort

Didnt expect this from Ramada

Although this hotel caters to most of the international guests, the policy is that the Air Conditioners will not be switched till the outside temparature reaches 29 degrees Celcius.. While this may be a part of the green policy, they dont draw the attention while booking.. you will have to do away with stand fans or open the windows at night. Also for some reason the hotel didnt allow the laundry bags to be used by guests to pack their used clothes.. this isnt true for any of the Ramada I have stayed. Lastly, the reception staff was hardly able to speak and understand English.. This was a complete turn off.. On the positive side cleanliness was good, room ameneties were nice and breakfast had wide choice. Wouldnt stay next time.

6/10 Okay

hapy2geder, hackensack, nj

Liked: Room comfort

this hotel good enough for the money i paid

i would stay in this hotel again. i had hard time communicating with some staff casue not many of them was able to speak english. but no big deal. the room quality was about an average, but good enough. only one thing i didn't like about was their refrigerator cause it didn't work at all. i had to drink warm beer... haha... food! they had excellent breakfast buffet and it was included. overall, i am coming back to this hotel. and would recommend to the others.

2/10 Terrible

YAJUAN, 深圳

Disliked: Staff & service, property conditions & facilities, room comfort

非常不舒服的体验

酒店设施比较普通，西餐厅的食品做得比较水，沙拉的酱太多以至于腻到，意面煮的时间不够没有发开。最离谱的是，喝了一小袋很难喝的红茶，被告知是收费38元的大红袍，好不好喝且不说，你不能把收费的红茶和免费的咖啡、免费的罐装绿茶放在一起啊，明显就是欺客。

8/10 Good

LUYAO, shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服务亲切

本次出行不是出游，所以选择了离目的地比较临近的华美达。 由于是晚上预订，所以在和预订部确认的时候通了好几次电话，被告知确认人员已下班，需要白天再进行确认。第二天按照时间电话联系很快完成了确认。 由于同行有一岁多的婴儿，所以主要确认两点，1）请酒店确认能否提供一岁多宝宝睡觉的婴儿房。2）定了两间房间，希望能够提供相邻的房间。这两点在电话里都得到了确认。 可是当天入住办理手续的时候发生了情况，被告知酒店的婴儿床只能适应3个月以下的宝宝。我们表示我们出行前确认了这一重要信息才预订的，前台的工作人员请示了负责人后，负责人主动提出帮我们升级到超级大床房，让我们客服一下困难，并且会将这一信息记录后，以免给后续有相同需求的客人造成困扰。全程态度亲切，虽然遇到了小插曲，但是依然给前台的服务点赞。

10/10 Excellent

Hongbo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

8/10 Good

Charles, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok hotel for just a few nights.

Was in Hangzhou for business and the company recommended this hotel. While the hotel is about 30-40 mins from city center, it was not easy to get a cab there. The room was okay given its price though there are some burnt spots on the carpet. The only thing I dislike is the elevator; it was slow and stops at almost every 3-5 floors.