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Hangzhou Tower Hotel

4.0 star property
Riverfront hotel with 5 restaurants connected to a shopping center in Hangzhou

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Photo gallery for Hangzhou Tower Hotel

Exterior
Executive Room | Living room | 37-inch flat-screen TV with digital channels, TV, pay movies
Daily buffet breakfast (CNY 50 per person)
Exterior
Executive Room | Bathroom | Separate tub and shower, rainfall showerhead, hair dryer, bathrobes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Housekeeping
  • Laundry
  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
7F Building A Hangzhou Tower, No.21 Wuling Square, Xiacheng, Hangzhou, Zhejiang, 310006
  • Hangzhou Tower Shopping Mall
    ‪1 min walk‬
  • Wulin Square
    ‪3 min walk‬
  • West Lake
    ‪19 min walk‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪29 min drive‬

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Room options

View all photos for Executive Room

Executive Room | Premium bedding, down comforters, minibar, in-room safe

Executive Room

  • 592 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe King Room

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, down comforters, minibar, in-room safe

Superior King Room

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, down comforters, minibar, in-room safe

Executive Suite

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room

  • 388 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Suite

Premium bedding, down comforters, minibar, in-room safe

Business Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Business Double Room

Premium bedding, down comforters, minibar, in-room safe

Business Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen Room

Premium bedding, down comforters, minibar, in-room safe

Superior Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe Suite

Premium bedding, down comforters, minibar, in-room safe

Executive Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Standard Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Standard Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Standard Room

Premium bedding, down comforters, minibar, in-room safe

Superior Standard Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Special Standard Room

Premium bedding, down comforters, minibar, in-room safe

Special Standard Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Business Queen Room

Premium bedding, down comforters, minibar, in-room safe

Executive Business Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Boutique Queen Room

Premium bedding, down comforters, minibar, in-room safe

Boutique Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for B.duck Theme Room

Premium bedding, down comforters, minibar, in-room safe

B.duck Theme Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Business Room (Double Bed)

Premium bedding, down comforters, minibar, in-room safe

Business Room (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for New Generation Gaming Enjoyment Standard Room

Premium bedding, down comforters, minibar, in-room safe

New Generation Gaming Enjoyment Standard Room

  • Sleeps 2
  • 2 Twin Beds

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Exterior

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Downtown Hangzhou
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 196 reviews
The price is $71
$67 nightly
$71 total
Total includes taxes and fees
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About the neighborhood

Hangzhou

Located in Downtown Hangzhou, Hangzhou Tower Hotel is next to Wulin Square and Hangzhou Tower Shopping Mall. This 215-room, 4-star hotel has free in-room WiFi along with free valet parking and a nightclub. Centrally located in Hangzhou, the hotel is connected to a shopping center, and a short walk from Zhejiang Science and Technology Museum and Hangzhou Opera.

What's nearby

  • Hangzhou Tower Shopping Mall - 1 min walk - 0.1 miles
  • Wulin Square - 3 min walk - 0.2 miles
  • Hangzhou China Silk Town - 14 min walk - 0.8 miles
  • West Lake - 19 min walk - 1.0 mile
  • Wushan Night Market - 3 min drive - 1.8 miles

Getting around

  • Wulin Square Station - 4 min walk
  • Hangzhou Station - 6 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 35 min drive

Restaurants

  • ‪西街西餐厅 - ‬1 min walk
  • ‪代官山 - ‬1 min walk
  • ‪鹿港茶语 - ‬1 min walk
  • ‪芋贵人 - ‬1 min walk
  • ‪香港采蝶轩zen - ‬1 min walk

About this property

Hangzhou Tower Hotel

Riverfront hotel with 5 restaurants connected to a shopping center in Hangzhou
At Hangzhou Tower Hotel, guests enjoy a nightclub, karaoke, and free WiFi in public areas. If you plan to drive, free valet parking is available. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include meeting rooms, a conference center, and a business center.
37-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and bathrobes. Refrigerators, minibars, and coffee makers are also available.

Languages

Chinese (Mandarin), English

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Hilton Garden Inn Hangzhou West Lake

  • Free WiFi
  • Restaurant
  • Air conditioning
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Jun 2 - Jun 3
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 50 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Karaoke
  • Nightclub
  • Shopping

Family friendly

  • Children's toys
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • On a river

Spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 28 floors
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 50 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: noon—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hangzhou Tower
Hangzhou Tower Hotel
Hangzhou Tower Hotel Hotel
Hangzhou Tower Hotel Hangzhou
Hangzhou Tower Hotel Hotel Hangzhou

Frequently asked questions

Is a free cancellation option available at Hangzhou Tower Hotel?

Hangzhou Tower Hotel provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hangzhou Tower Hotel?

As of Jun 1, 2025, prices found for a 1-night stay for 2 adults at Hangzhou Tower Hotel on Jul 1, 2025 start from $75.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hangzhou Tower Hotel?

This hotel is situated in Downtown Hangzhou, just steps from Wulin Square and Hangzhou Tower Shopping Mall, and within a short walk of Hangzhou Opera. You'll also find Westlake Culture Plaza and Hangzhou China Silk Town less than a mile away.

Will I be able to park at Hangzhou Tower Hotel?

Yes, valet parking and self parking are offered for free at the hotel.

Does Hangzhou Tower Hotel feature a casino on the premises?

No, Hangzhou Tower Hotel doesn't have a casino.

Is there an indoor pool at Hangzhou Tower Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hangzhou Tower Hotel?

This riverfront hotel offers plenty of amenities for couples including a bar, 5 restaurants, and a nightclub.

Are there hot tubs at Hangzhou Tower Hotel?

No, there isn't a spa tub at this hotel.

Does Hangzhou Tower Hotel have a restaurant that serves breakfast?

Yes, Hangzhou Tower Hotel has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hangzhou Tower Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hangzhou Tower Hotel.

Does Hangzhou Tower Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hangzhou Tower Hotel?

The closest major airport to Hangzhou Tower Hotel is Hangzhou (HGH-Xiaoshan Intl.), which is 24.2 mi away (35 minutes by car).

Are there rooms with balconies at Hangzhou Tower Hotel?

No, there aren't any guestrooms with balconies at Hangzhou Tower Hotel.

Hangzhou Tower Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 28 out of 75 reviews
Rating 8 - Good. 32 out of 75 reviews
Rating 6 - Okay. 7 out of 75 reviews
Rating 4 - Poor. 5 out of 75 reviews
Rating 2 - Terrible. 3 out of 75 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness

Not as expected, but ok.

Had some communication problems with reception but they tried very hard. I noted in my booking that I wanted a non smoking room but they issued me a smoking room, however they were able to reassign me a non smoking room after my discovery. The bed and linens were clean and comfortable, the shower bathroom were great as well, but you could see that the carpet wasn’t as clean. The room was hot due to no in room controlled A/C. There was a note saying that the hotel was on “Heat” mode and that you cannot set to “Cool” and to contact reception for further assistance, which I thought they could manually set to cool, but without success. Their suggestion was to open the window. Be careful when booking “Hangzhou Tower Hotel” because there seems to be two different locations one close to the westlake area and one much further north, both have the same 1Wulin Square address at Wulin Metro stop and another shows it’s at Longxiangqiao station.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good location, but rooms are stuffy and hot.

Hotel is centralized and easy to get to the surrounding shopping areas and the metro subways. Downside is the inability to turn on the air conditioning in the room making it very stuffy. When you call the front desk and have them send a maintenance worker to look at it, unfortunately, all they can suggest is to open the window for fresh air, but the air quality in China is poor. Also, it’s very difficult to communicate with the staff due to language barriers. Not their fault, but it does make me think twice about staying here again
Stayed 2 nights in Nov 2018

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, close to metro line 1. Room was spacious and clean.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
I booked no- smoke room, but got smoked room. The whole floor smell smoke. Very bad experience.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Yan, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Inside a shopping mall

The hotel is actually inside the shopping mall, you just got to take the elevator up to the seventh floor where the lobby is. The facilities were nice, except i didn't like the shower. It has a large glass window that faces a outside office building, and the privacy shade was black and moldy because it was in the shower
Stayed 2 nights in Aug 2017

8/10 Good

Shih-Chen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Room Condition

I changed my room because there was a funny smell in the bathroom. The water leaks from underneath the glass door in the bathroom in the second room making the floor all wet. Don't understand why there always is a smell of smoke from cigarettes on the reception floor.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfort and the location is awesome!

10/10 Excellent

Hon-Mun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and very clean room

The hotel check-in was fast. Room was very clean.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Convenient hotel with small rooms.

The room is too small.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convienient to Luxury Shopping,

Mostly Chinese Business Hotel, Rooms a little sdmall, bathrooms enormous.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb location in the shopping district

Wonderful location with excellent amenities. No worries on food choices. You will also be spoilt for choice when it comes to shopping.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Chong Teng, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money exceeding expectations

Location is good, near to the metro, lots of shopping malls, comfortable bed, good wifi, very welcoming and overall great value for money.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was very small barely enough room to walk around 3 sides of bed. Carpet extremely soiled.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hangzhou - Tier 3 Chinese City

This is Hangzhou, a tier 3 Chinese city. Barely anything to look forward to when you are in the centre of the city. Lots of pretentious and suspicious looking branded shops and plenty of restaurants with strong MSG odour.

8/10 Good

yi, shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fair enough

bedroom is little bit small

2/10 Terrible

Christine, Tampa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very Chinese hotel not suitable for westerners

Thought this would be a nice hotel since it is attached to a very high end mall. Wrong. The mall has really nothing to offer in terms of eating. We arrived at 9 pm and the mall closed at 9:30. We were hungry and tired. The hotel offers no food which led us out to find somewhere to eat. Most places were closed. The "lounge" of the hotel has a really poor selection for wine and there is so much smoke. The hotel advertises a "nightclub" but when we went to go see it, we realized it was a gay bar and women were not allowed in. My room was another issue. It was a good sized room but the ventilation did not work well so it was always too hot no matter how I adjusted the AC. Also, it was a little disturbing that in my bathroom there were condoms for sale. The linens all were clean but the carpet in the room looked very dirty. I was very careful to never touch it.

10/10 Excellent

Catlin, Birmingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in the heart of Hangzhou.

This hotel was beautiful. I stayed for a few nights on my first business trip to Hangzhou and would return. The rooms were comfortable and the breakfast was nice. The location was great, right attached to a big shopping centre. Most of the staff were very, very helpful although some seemed a bit reserved. The bathroom was lovely and it had a great shower!

8/10 Good

Tak Chiu

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Right in Hangzhou Tower Mall

I have stayed here at this hotel on a number of occasions. I have been satisfied each and every time. This last time, they placed us on a lower floor and near very noisy neighbors. After complaining to the front desk at least 4 times, they finally sent someone to check the noise level. They moved us up to a higher floor and into a nicer room. For convenience and location, you can't beat the Hangzhou Tower Hotel.