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Rhinefield House Hotel

4.0 out of 5.0

Recent guest reviews

We have just tried to have a light lunch in the lounge bar at the Rhinefield Hotel. Despite there being three staff on duty and no other customers the service was terrible. We arrived at 12.20 and were give the light lunch menu. We decided on some hot roast parsnip soup and a cup of coffee. The waiter walked away without even asking us which coffee we would like. He came back with a pot of coffee about 10 minutes later served with a lovely Gingerbread man. After drinking the coffee there was still no sign of our soup. It was now 1 o'clock. They clearly weren't busy so we couldn't understand the delay. The waiter then apologised and informed us that the kitchen said they hadn't received the order and it shouldn't be long. At ten past two the soup arrived. My was served hot but it was not seasoned and my husbands was luke warm so he sent it back. It was another ten minutes before it was brought back. By this time I had eaten mine. My husbands soup came back with a slice of toasted bread. Although now hot it was tasteless, Really really disappointed. That cost me £19, Still the full cost. I will not be dashing back in a hurry.

Popped in for breakfast while passing. Service exceptional, breakfast itself was suburb, staff very friendly and welcoming, walked around the grounds by the lakes and gardens. It went like this - do you need more toast asked 3 times, more orange juice again 3 times, and so on. They certainly want you to be satisfied. Reception staff faultless when asking where the bar is - I will show you, and so... not disappointed!

Thisl place is magical - everything was PERFECT - The Staff couldnt do enough for us and seemed as though they enjoyed their job. Food lovely. We also a tour around the building which added to it all. I would recommend- give it a try as I do not think you will be disappointed. It is situated actually in The New Forest - looks like a castle but feels like a palace !!

We went for a cream tea in August 2017 which was booked well in advance. Considering the historic location and the price, the tea was disappointing: the jam wasn't home made but provided from commercial jars, the tea came from tea bags (brand that could be easily bought from a supermarket) and served in basic white unsophisticated tea set. The clotted cream was nice but the waiters forgot to bring it so when we asked for it it was served at the end of the tea... And after all this: excuses were provided..but no discount which would have been appreciated for that price! The feeling is that it is now managed as a chain-hotel not as a unique resort in the New Forest ..as I consider it. What a shame!

Two day break at his lovely old fashioned hotel with use of indoor pool etc Very good rooms staff welcoming .food good .asked for quit room and got it We are both used to top class accommodation and this hotel didn't disappoint Lovely position and gardens , The only thing not good was coffee too weak! and ashame that the fire wasn't on in the main bar and sitting room.would certainly go again.

We had a first class afternoon tea, staff all very friendly and attentive. Food top class. Thank you all at Rhinefield house for a lovely afternoon. The staff couldn't do enough for us. Very nice atmosphere, lovely views.

We went in via main reception where the gentleman at the desk was not very welcoming. When we arrived where afternoon tea was served the welcome was even cooler. We were not shown to our table. The junior staff were actually more friendly than the senior ones. The choice of teas were good and the service friendly. The food was also nicely presented but of variable quality. The sandwiches were good - fresh and tasty. The scones (there was a choice of plain or fruit which we appreciated) were okay but rather dry. There was also a small glass of mousse which we also enjoyed. Unfortunetly the cakes were rather similar and/or bland so after eating a couple we sort of lost interest. If the mix had included a mini friut tart that would have helped. No one came to ask if we enjoyed the tea nor to check if we needed anything extra. We have taken afternoon tea in a range of establishments both modest and grand and this was one of our more disappointing experiences . It could and should have been much better than it was. Given the helpfulness of junior staff I can only assume there are some management issues that need attention.

Not ur typical modern hotel but better! much better! Always want to experience good old English History- this place says it all - among the vast expanse of forest wilderness. Not cheap for budget pockets but worth spending for the unique experience in such a grand place. Impressive castle building even the drive leading to the hotel. Staff was tip top- very attentive - chefs delivered some of the best high end food out there- so many different rooms to chill n feel like you are at home or visiting some close folks. The various rooms to have breakfast/ dinner with the outstanding décor it's all very prim n proper. 2 things to improve on though: bit awkward for the long walk to the health club/indoor pool/spa across the lounge area n through various sections especially if you wud b wearing ur bath robe and secondly bedrooms n corridors need a good refurbishment as it looked tired n some sanitary wear are well passed their used by date. Not very friendly for infant pushchair as there are lots of steps to access different rooms but good to see effort has been made to make disabled access easier. It's not a cheap place so best to improve on the face lift as it will be quite disrespectful to expect the clientèle to not get their money's worth.

Rhinefield House, in the depths of the New Forest offers a break on Sundays which includes afternoon cream tea, 3 course evening dinner, overnight accommodation and full English breakfast. Having stopped at Rhinefield for coffee a number of times we decided to try the Sunday break. Our room was excellent, modern with everything you would expect from an up-market hotel. The cream tea was enjoyable and the evening meal was excellent and breakfast was good. The staff are very attentive so overall a very nice short break. We will book it again when the weather is better as the walks in the forest are superb.

Went for special (oooer... 50 years,,,) wedding anniversary. Had a fabulous three days. Beautiful house, lovely grounds, great staff helpful but not obsequious. Rooms are modern except for two fabulous suites, but high standard. Champagne and canapés before a fine dining dinner every night. Poool, steam room and jacuzzi perfect. Breakfast in room with morning papers. Better than our wedding night( nearly..!!!..) Pricey but lots of deals to be had, and well worth the money. Go on - treat yourself!!!

Rhinefield Road Brockenhurst England

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Rhinefield House Hotel is located 1.8 mi (3 km) from New Forest and within a 10-minute drive of Brockenhurst College. This 50-room, 4-star hotel has a full-service spa along with an indoor pool and free in-room WiFi. Brockenhurst Manor Golf Club and St. Nicholas Church are also near this Brockenhurst hotel.


Dining

Free breakfast is included with your stay. Enjoy dining at The Grill Room, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.


Rooms

Rhinefield House Hotel's 50 rooms are individually furnished and provide refrigerators, coffee makers, and free bottled water. Guests can expect free WiFi and flat-screen TVs with satellite channels and DVD players. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Safes, phones, and ironing boards are also standard.


Property features

At Rhinefield House Hotel, guests enjoy a full-service spa, an indoor pool, and a health club. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and 6 meeting rooms.

Room options

Executive Double Room

Full 1 | Sleeps 2

Double Room, Garden View

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 1797 reviews