Holiday Inn Express Southampton - West3.0 out of 5.0
Recent guest reviews
Always stop at this hotel. Convenient and breakfast included. Clean rooms, however, the last stay breakfast dining wasn't so pleasant. A constant flow of contract workers sitting in the dining area in filthy high fis work gear and filthy work boots, gave the dining area more of a road side greasy joe cafe look. Although I appreciate that the hotel accommodate contract workers, the dining area should not allow diners to sit in work clothes and work boots. Very off putting. I watched one contactor sifting through fresh fruit before he chose what he wanted. I decided not to eat any of that. Very disappointed that hotel management allow this in their dining area 😡
Great little find. 'Budget' hotels can be a bit hit and miss, but this is excellent. A nice clean, modern room, that was spacious (some budget brands can be tight on space), with excellent shower. No problem with the service received, room served its purpose overnight, and the breakfast options were perfect. Much prefer the breakfast option covering the essential hot and cold items, than paying £15 for a breakfast buffet with more options than you'd ever need. Bacon was great, and sausages were well cooked - I'm never keen on sausages that aren't cooked properly, but these were done to perfection. No complaints at all - highly recommended if you need a room for the night.
Asked to move rooms and they did it promptly very clean and reliable very helpful staff. Great value for money as you don't have to pay extra for breakfast can't wait to book again. Every member of staff is willing to help no job is too big for them
We used the hotel as a base for touring, and like other reviewers we found that the staff were helpful and polite, and the rooms and service areas clean. It's also great to have bacon on the breakfast menu as well. The only tip to give to other visitors is to make certain you put in the Adanac Park location in the Sat-Nav. If you just use the postcode (or even Redbridge Park) it will get you lost in a housing estate !!
This was our second visit here as we stay here when we take the kids to Peppa pig land. The last time we stayed we remember how good they were with the kids and this recent visit was very much the same. First off the price is spectacular, £40 inc breakfast for a family of 5. In this day and age hard to get a bargain. The staff are all fantastic, nothing too much trouble, very friendly, polite and professional. The whole place is spotless and our room was no exception. The room was very cosy and well laid out. The breakfast was lovely, plenty of choice and all tasted good. Again they are great with kids here so if your visiting paultons don't hesitate to book. We've stayed in many good hotels over the years but this one takes the prize for best value for money. Thanks guys see you next year!
During our stay, the reception staff were very attentive and polite. We were informed that we could order takeaway if we wished and eat it in the bar/restaraunt area, using the plates and cutlery, which was handy. If you order from Hong Kong Inn, best stick to mains, as the side orders were not nice! The noise in the hotel overshadowed what would otherwise have been a pleasant stay. We requested a quiet room, but were allocated one next door to a housekeeping store and a family with a screaming devil-child. The brat screamed until around midnight and woke us during the night. In the morning at 8am, housekeeping (a lady in a red top) was shouting in a foreign language to her colleague, outside our door. Surely it is common sense that housekeeping should keep noise to a minimum in the morning? I would have liked bacon and sausage with my breakfast, but both looked inedible. The bacon was just fat and the sausages looked so undercooked they were dangerous. The food that I did eat was very good. Despite the sign stating that children should remain seated for health and safety reasons, this was not enforced and hipster parents were allowing their children to run around, causing an inconvenience to other guests. Overall - average, which is a shame, as the rooms are comfortable and reception were well trained.
staff very welcoming and efficient upon arrival, the young man who checked us in was very knowledgeable and offered us various food options in the local area, including the in house restaurant. The room was very comfortable and clean.
I’ve stayed here many, many times. The location is handy, parking and access to the south coast is very easy. A standard Holiday Inn Express, so you know what you’re going to get. The staff here, in my experiences, are always great. From reception, to cleaners, to the restaurant staff are all 1st class. The lovely bar staff stand out though. Always recognise you and treat you like someone special. A nice place to stay!
We didn’t have high expectations and nor did we really give it much thought. This was a very functional, one night stay (to get to an important hospital appointment on time the following morning). On arrival there was plenty of parking and the receptionist was very helpful. We asked for some advice on how to get to the hospital, where to park and when to leave in order to arrive in time. The receptionist called for the manager to help us and he went out of his way to advise us. I think his name was Greg. He was enthusiastic and very kind to our 10yr old son (who the hosp appt was for). We had a bite to eat at the pub opposite the hotel (we wouldn’t go there again) - next time we’ll grab a takeaway. The hotel provides plates and cutlery and there’s ample space to eat your own food. We slept well in a SPOTLESS room. It was quiet and we had everything we needed. Breakfast was well presented, with plenty of choice. Everything was clean and staff were very friendly. We will be back as we have another appointment at the hospital next year. Thank you
Hotel very clean our view out of the window was a bit disappointing.. the room very nice but very cold had the heating on all night to stay warm .. shower room freezing no heating in there at all !!! I would stay here again but in the spring or summer .. view from our bedroom!!
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located within 2 miles (3 km) of Romsey Golf Club, Holiday Inn Express Southampton - West is within 3 miles (5 km) of Eling Tide Mill. This 3-star hotel has 105 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking. Southampton City Golf Course and Southampton Cruise Terminal are also close to this Southampton hotel.
Free hot/cold buffet breakfast is served each morning from 6:30 AM to 9:30 AM. This hotel is home to a restaurant and a bar/lounge.
All 105 rooms provide coffee makers, free newspapers, and ironing boards. Guests can expect free WiFi and 32-inch flat-screen TVs. Bathrooms have hair dryers and free toiletries. Rooms also include desks.
Holiday Inn Express Southampton - West offers free WiFi in public areas and a meeting room. You can put free parking to good use if you drive. A multilingual staff is on hand to assist with dry cleaning/laundry and securing valuables.
Reviews from Trip Advisor
56% of guests recommend this hotelTotal of 851 reviews