Holiday Inn Express Southampton - West3.0 out of 5.0
Recent guest reviews
I booked this hotel confusing it with the Holiday Inn Express Southampton at Botley. So was surprised when the sat-nav took me here. It is a nice enough hotel, comfy bed, good size room, friendly and helpful staff, nice breakfast (limited but nice). Free parking - and lots of it. There are some construction works going on but they didn't wake / disturb me. However, I stayed there during a heatwave where people were complaining of the heat and not sleeping well - so was very much looking forward to a good nights sleep in an air conditioned room. But - this hotel does not have air conditioning. Also, I was on the ground floor and the windows wouldn't open - or at least if they could be opened (I couldn't work it out), I'm not going to sleep with the window open in a ground floor room. They were kind enough to put a fan in the room, however, this was not what I had expected. So it's a nice winter stay, but would avoid it in the hotter months.
This is a very nice hotel to stay at when you're traveling it is very clean the staff is very good very professional they have an excellent breakfast in the morning they have a bar and restaurant on appearances that serves good food it is right off the highway in a very good area I would recommend stay in you
We stayed here as part of a two day visit to Peppa Pig world. I think many of the other guests were doing the same! I contacted the hotel with a couple of questions ahead of our visit and all were answered swiftly. Our requests regarding our rooms were also honoured, which was great. The rooms themselves have all the basics for a short stay and are a good size. Rooms have showers only and there isn't any air con, however, a fan is provided (not sure I'd stay here in really hot weather). The bed in our room was really uncomfortable and we were woken each time one of us turned over. The pillows were also extremely hard. I read that you're provided with one soft and one hard pillow but they all felt the same. My mum on the other hand said her bed was comfortable and pillows fine. So maybe down to personal preference. Noise wise you are by the motorway. We faced in the way, looking over the car park. My mums room faced onto the motorway itself. Interestingly our room was noisier so we couldn't sleep with the window open ( it was a warm night) whereas my mum could. Breakfast was good. A selection of cereals, yoghurt, toast, juices, hot drinks and hot items. Perfect to set you up for the day. Seating wise there didn't seem enough, there were 5 of us squashed around a small round table. All the staff were very friendly and helpful. The only reason I wouldn't stay here again is that the bed was just too uncomfortable for us.
Nothing wrong with this place at all, the only thing that would stop me staying again is the location. It is some way out from the city centre. I like to go for a stroll on the evening, and it wasn't all that pleasant for that. Other than that all fine, friendly staff and decent room.
I stayed here as part of a deal through Paultons Park. The hotel was closely situated within a 15 min drive to the park. The hotel was not too far from Southampton City Centre either. The only criticism I have is the fact it was slightly noisy as It is close to the motorway. The family room was big enough for 2 adults and 2 children. The breakfast had a good range. If you are considering going to Paultons Park then I would recommend staying here.
...Still no air conditioning. We've stayed here many times before pre-cruise, so the lack of air con was no surprise - we booked this as we had a Reward Night and nowhere else nearby was available. The positives: 1. Breakfast was massively improved - we stayed on the Friday of the bank holiday weekend and on previous stays breakfast has been chaotic. But this time we were offered a choice of times for breakfast, and it worked really well (assuming the hotel was as full as usual). 2. Always very friendly and helpful staff. 3. Our family room was clean and fully prepared for us on arrival, with the sofa bed down and made (this hasn't always been the case). The negatives: 1. No air con - an electric fan was supplied but was noisy and didn't really help much. Would we stay here again? Absolutely yes. Maybe not as first choice, especially in the summer, but it's good value, convenient for Southampton docks, and welcoming.
We had a 3 night stay here and were really pleased with the hotel. There were 2 adults and 2 children in our party and we had a family room with a double bed and double sofa bed. There was enough room for a short stay. The room was spotlessly clean and the housekeeping staff work very hard. We had breakfast and there was something for everyone. They can also provide food for specific dietary requirements too. The staff were lovely too. The weather was very hot during our stay but there was a small fan provided in our room which worked a treat. The location was great and was only a short drive away from Paultons Park. There is also a family friendly pub/restaurant within walking distance. A great base for a family trip.
Had to travel to southampton for a funeral, i am so pleased i chose to stay here, we was greeted with a very warm welcoming, the staff was accommodating and friendly. Breakfast had a different selection that should cover everyone's tastes. If you don't want to eat lunch or dinner at the hotel there is a public house just over the road. The hotel is not in the hustle and bustle of the city which I wanted and to me it was in a quiet location which I also wanted. I would definitely stay here again!!!!!
Stayed at this hotel the evening before departing on our Cruise. Felt this was excellent value for money. Rooms very comfortable, staff very obliging, nice bar and a decent buffet breakfast. They don't serve food, just pizza, but just across the road is a very nice pub and do a carvery and a la carte menu. The only critisim I would have is that our room was next to an Air Con Unit and we had a continuous humming noise throughout our stay. What we should have done was mentioned it at the desk and asked to be moved but as it was only for 1 night, didin't bother.
We stayed at this hotel 2 days before a cruise and one day after. This hotel is convenient to the docks. The hotel is very clean and the rooms are very comfortable. The staff could not be more helpful or friendly. They go above and beyond to see that you are happy. The morning breakfast, which in complimentary, has hot food along with a nice assortment of additional breakfast items. This is a very nice hotel and we would highly recommend.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located within 2 miles (3 km) of Romsey Golf Club, Holiday Inn Express Southampton - West is within 3 miles (5 km) of Eling Tide Mill. This 3-star hotel has 105 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking. Southampton City Golf Course and Southampton Cruise Terminal are also close to this Southampton hotel.
Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 10 AM. This hotel is home to a restaurant and a bar/lounge.
All 105 rooms provide coffee makers, free newspapers, and ironing boards. Guests can expect free WiFi and 32-inch flat-screen TVs. Bathrooms have hair dryers and free toiletries. Rooms also include desks.
Holiday Inn Express Southampton - West offers free WiFi in public areas and a meeting room. You can put free parking to good use if you drive. A multilingual staff is on hand to assist with dry cleaning/laundry and securing valuables.
Reviews from Trip Advisor
56% of guests recommend this hotelTotal of 799 reviews