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Recent guest reviews

This property was decent for the most part. Also the staff was pretty friendly.

Great service, excellent location and most of all pet friendly

Amazing service friendly staff even friendly guests! Great experience all around! Amazingly comfortable beds! Happy guest here! Thank you!

Great hotel. Kids love it. We will surely stay again during our trips.

This is a great hotel. It was very clean and the staff was always friendly! Me and my husband are picky about hotels but we were staying 5 nights so we needed something affordable. This hotel was better than some of the 4 star hotels we’ve stayed in. The bed was also very nice. Each side was adjustable. I would recommend this hotel.

The pillows left a lot to be desired. Know why people bring their own. Everything else was good.

On one of the coldest nights in New Orleans no heat nor hot water.

It is a shame when a Hotel like this does all the right things to attract you with their fancy building and fixtures. They get 30% more than some of their competitors in the area and then require you to pay $10 for breakfast and $2 for a cup of coffee when the others provide it for free. I will never return, I hate the feeling of being ripped off like I did with this stay.

We stayed two nights, we couldn't get the beds adjusted for our comfort and in the middle of the night the air would shut off and we would start to sweat. On our second day we heard a lot of knocking on the wall and the door lo and behold it was a drunk man staggering down the hall, the fire alarm repeatedly going off so we left to eat and when we slept the room was hot in the middle of the night. On the morning of check out we were awoke by a loud knocking on the door and someone was trying to enter our room, it was housekeeping she shoved our papers at us and rudely said I was checking to see if you were still in here. It Was 9 am of course we were still there checkout wasn't until 12 pm! After we complained they comped our room but it was by far the worst experience I and my friend had ever had.

good stay friendly staff comfortable large size room breakfast was ok

This was a perfectly agreeable stay. New, clean and quiet. Perfect stay for business.

The location is great if you want to be close to the interstate. The room was clean, amenities were available, and the pool area was nice. The only issue we had was that we called for towels at 9:45 AM, and again at 10:15 AM and never received them because the staff "was very busy." Poor customer service, but for less than $100/night, what should I expect?

Holiday Square Blvd Covington LA

Hotel highlights

  • Free in-room wired Internet
  • Free parking
  • Onsite dining
  • Outdoor pool

Hilton Garden Inn Covington places you within a 5-minute drive of Lakeview Regional Medical Center and Avala Hospital. This 3-star hotel has 116 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free self parking.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning off right with full breakfast served for a fee.


Rooms

Hilton Garden Inn Covington's 116 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free wired Internet and 32-inch LCD TVs with cable channels and DVD players. Bathrooms have hair dryers and designer toiletries. Free weekday newspapers, free long-distance calls, and free local calls are other standard amenities.


Property features

Guests of Hilton Garden Inn Covington have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and free newspapers.

Room options

Suite, 1 Bedroom, Accessible, Bathtub

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 4

Room, 2 Queen Beds (Drinks & Snacks)

2 Queen Beds | Sleeps 4

Guest reviews for Hilton Garden Inn Covington

Everyone (6) Business (2) Couples (1) Family (5)
5
Family Family with small children Family

This property was decent for the most part. Also the staff was pretty friendly.

By , from Covington on Jul 7, 2020

Review comment responded on Jul 24, 2020

We appreciate your feedback, thank you.

5
Family

Great service, excellent location and most of all pet friendly

By on Jan 25, 2020

Review comment responded on Jan 26, 2020

Thank you for the wonderful review, most especially the kind comments about our friendly and helpful staff. It is important to us for our guests to have a great experience, and we are delighted to know we exceeded your expectations. We are also glad you loved our convenient location. We look forward to welcoming you back to the Hilton Garden Inn Covington/Mandeville! Respectfully submitted, Guest Services

5
Family Family

Amazing service friendly staff even friendly guests! Great experience all around! Amazingly comfortable beds! Happy guest here! Thank you!

By on Oct 23, 2019

Review comment responded on Oct 24, 2019

Thank you for the exceptional review, most especially the kind comments about our friendly and helpful staff. It is important to us for our guests to have a fantastic experience, and we are delighted to know we exceeded your expectations. It is also a pleasure to learn you were thoroughly satisfied with the comfort of your bed. We value your business and look forward to welcoming you back to the Hilton Garden Inn Covington/Mandeville. Respectfully submitted, Guest Services

5
Family with small children

Great hotel. Kids love it. We will surely stay again during our trips.

By on Mar 9, 2019

5
Everyone

By on Jan 6, 2019

Review comment responded on Feb 5, 2019

5 out of 5, thank you!

4
Everyone

This is a great hotel. It was very clean and the staff was always friendly! Me and my husband are picky about hotels but we were staying 5 nights so we needed something affordable. This hotel was better than some of the 4 star hotels we’ve stayed in. The bed was also very nice. Each side was adjustable. I would recommend this hotel.

By , from covington on Jun 12, 2018

4
Everyone

The pillows left a lot to be desired. Know why people bring their own. Everything else was good.

By on May 20, 2018

2

no heat and no hot water.

Everyone

On one of the coldest nights in New Orleans no heat nor hot water.

By on Dec 8, 2017

2

business stay

Everyone

It is a shame when a Hotel like this does all the right things to attract you with their fancy building and fixtures. They get 30% more than some of their competitors in the area and then require you to pay $10 for breakfast and $2 for a cup of coffee when the others provide it for free. I will never return, I hate the feeling of being ripped off like I did with this stay.

By on Jul 2, 2017

2

nice hotel bad experience

Everyone

We stayed two nights, we couldn't get the beds adjusted for our comfort and in the middle of the night the air would shut off and we would start to sweat. On our second day we heard a lot of knocking on the wall and the door lo and behold it was a drunk man staggering down the hall, the fire alarm repeatedly going off so we left to eat and when we slept the room was hot in the middle of the night. On the morning of check out we were awoke by a loud knocking on the door and someone was trying to enter our room, it was housekeeping she shoved our papers at us and rudely said I was checking to see if you were still in here. It Was 9 am of course we were still there checkout wasn't until 12 pm! After we complained they comped our room but it was by far the worst experience I and my friend had ever had.

By , from Kinder, La on Aug 24, 2016

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