Place is clean and nice, staff including General manger, front desk lady are very rude, and they would harass the guest during this difficult times and practice extortion if you accept certain charges.
The hotel was nice and met our needs for the trip at the time.
No additional comment about the motel— I dislike being forced to write when I don’t want to.
Being a female traveling alone for work, I was impressed when I was told upon check-in that they try to put females traveling alone in one section on the second floor right over the office. This area had a balcony that overlooked the lobby. My safety being taken into consideration really meant a lot to me.
Your staff member Brittany went above her duties for me. Thanks
Mary, the front desk hospitality manager is awesome. She is kind and caring even at 9:45pm. Took care of getting my husband and I in a handicap room.
Hotel being remodeled but minimally disruptive. Mgmt is great; very helpful. Rooms are large and nicely appointed. Clean although carpets not so much. Would stay here again. J
Room was average. Barely enough room for a moving truck and trailer. All in all the stay was good.
Good value and nice location. A large number of restaurant locations nearby. Older hotel but has been updated.
This motel had all the essentials in a clean, friendly manner. Very close to the freeway and restaurants it was an ideal place to spend the night.
This hotel had plenty of options for food nearby. It was very close to the freeway. Rooms were quaint with just the essentials at a reasonable price.
Shoddy workmanship in room...especially ceiling and kitchen area. Good breakfast but tiny prep area leading to LOTS of congestion and long lines. Excellent hotel bed...best I've slept in in years.
clean room nice people ... nice staff just not a good price for 2 star
good hotel clean room .. nice people just to high for a 2 star
It was a good experience, very comfortable, cozy feel, everyone was nice. Clean, nicely set up room.
Best Western Covington places you within a 5-minute drive of Lakeview Regional Medical Center and Avala Hospital. This 73-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free full breakfast is served each morning from 6:00 AM to 9:00 AM.
All 73 rooms provide washers/dryers, microwaves, and refrigerators. 32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include coffee makers, free weekday newspapers, and free local calls.
Guests staying at Best Western Covington enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and a computer station.
We are sorry that you had issues with your stay and would appreciate your feedback to address those issues. Please feel free to contact us at 985.892.2681 at your earliest convenience. Pam/FD Supervisor
Place is clean and nice, staff including General manger, front desk lady are very rude, and they would harass the guest during this difficult times and practice extortion if you accept certain charges.
Dear Guest, I am sorry to hear that was experience. We want every guest to feel welcome every time.. My staff bend over backwards to take care of our guests. There must be some misunderstanding. Can you contact me at the hotel so I can find out the details. We want to resolve this issue for you
Thank you
The hotel was nice and met our needs for the trip at the time.
Thank you for your review. We look forward to your future return. Again thank you for your business.
THANK YOU FOR STAYING WITH US
No additional comment about the motel— I dislike being forced to write when I don’t want to.
Thank you for taking your time to give us your feedback. We appreciate your business.
Being a female traveling alone for work, I was impressed when I was told upon check-in that they try to put females traveling alone in one section on the second floor right over the office. This area had a balcony that overlooked the lobby. My safety being taken into consideration really meant a lot to me.
We are glad we were able to take care of you. Thank you for taking the time to let us know about your experience
Thank you for taking the time to give us your feedback. We appreciate your business. Sandip Chauhan, GM
Your staff member Brittany went above her duties for me. Thanks
Thank you taking the time to let us know about your experience. Brittany just started with us and I am so glad she delivered great customer service
Thank you for your feedback! Glad you enjoyed your stay!