The pet policy. Two dogs and a cat were allowed to stay unsupervised in the room next to me. The dogs barked for an hour one night.
Great
The room was dirty. It looked like it hadn't been cleaned. There was even an old shoe in it.
Place is clean and nice, staff including General manger, front desk lady are very rude, and they would harass the guest during this difficult times and practice extortion if you accept certain charges.
The hotel was nice and met our needs for the trip at the time.
No additional comment about the motel— I dislike being forced to write when I don’t want to.
Being a female traveling alone for work, I was impressed when I was told upon check-in that they try to put females traveling alone in one section on the second floor right over the office. This area had a balcony that overlooked the lobby. My safety being taken into consideration really meant a lot to me.
Your staff member Brittany went above her duties for me. Thanks
Mary, the front desk hospitality manager is awesome. She is kind and caring even at 9:45pm. Took care of getting my husband and I in a handicap room.
Hotel being remodeled but minimally disruptive. Mgmt is great; very helpful. Rooms are large and nicely appointed. Clean although carpets not so much. Would stay here again. J
Room was average. Barely enough room for a moving truck and trailer. All in all the stay was good.
Good value and nice location. A large number of restaurant locations nearby. Older hotel but has been updated.
This motel had all the essentials in a clean, friendly manner. Very close to the freeway and restaurants it was an ideal place to spend the night.
This hotel had plenty of options for food nearby. It was very close to the freeway. Rooms were quaint with just the essentials at a reasonable price.
Best Western Covington places you within a 5-minute drive of Lakeview Regional Medical Center and within a 10-minute drive of Avala Hospital. This 73-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free full breakfast is served each morning from 6:00 AM to 9:00 AM.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Washers/dryers, refrigerators, and microwaves are also available.
Guests staying at Best Western Covington enjoy an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, a meeting room, and a computer station.
The pet policy. Two dogs and a cat were allowed to stay unsupervised in the room next to me. The dogs barked for an hour one night.
Great
Thank you for this review. We will be sharing with our team and look forward to your next stay with us.
The room was dirty. It looked like it hadn't been cleaned. There was even an old shoe in it.
We apologize you did not have a satisfactory stay with us. We at Best Western Covington strive to provide each guest with a satisfactory stay and hope you consider us again in the future.
Thank you for your feedback. We at Best Western Covington strive to provide an excellent stay to each guest.
Thank you for your feedback! Glad you enjoyed your stay!
We are sorry that you had issues with your stay and would appreciate your feedback to address those issues. Please feel free to contact us at 985.892.2681 at your earliest convenience. Pam/FD Supervisor
Place is clean and nice, staff including General manger, front desk lady are very rude, and they would harass the guest during this difficult times and practice extortion if you accept certain charges.
Dear Guest, I am sorry to hear that was experience. We want every guest to feel welcome every time.. My staff bend over backwards to take care of our guests. There must be some misunderstanding. Can you contact me at the hotel so I can find out the details. We want to resolve this issue for you
Thank you
The hotel was nice and met our needs for the trip at the time.
Thank you for your review. We look forward to your future return. Again thank you for your business.
THANK YOU FOR STAYING WITH US
Thank you for your feedback. We appreciate your business.