I would like to personally thank Michaela, who worked the main desk on the night shift. She was so friendly from the moment we checked in and was especially helpful with a problem I had the night before we checked out. A
Nice stay, in quiet area, comfy rooms and beds, very nice check-in experience with Michelle!
Shower drain cover was loose and presented a hazard due to sharp edges. Other than that, it was great!
The staff was so friendly and accommodating. The bed was comfy and had pillows with varying degrees of firmness. But mostly the staff was just wonderful!
I was especially impressed with the smell of clean, fresh linens every time we opened the door to our room.
I loved that it was walking distance from several restaurants and stores. I didn’t like that there was no microwave to heat up the items in the fridge.
Great staff. Excellent service , super clean and great system for breakfast! Buy breakfast on line - it’s worth it. Awesome staff in their cafe.
Hotel and room was excellent, but dining room could be cleaned better. Receptionist and some guests behavior poor.
Very clean and comfortable hotel. Brief interaction with staff was very pleasant.
The lady at the front desk, Katelyn, was wonderful,. Seemed like she was made for the job! My room was rhe very last one in the hall of the second floor which was somewhat difficult for me getting back and forth with my luggage, going to get ice from the machine,and having to go downstairs to heat up my food in the microwave. I have arthritis in both my knees.
It was pleasant. The hotel is newly remodeled, clean, and comfy. The gym is little but very functional and clean. Staff is friendly.
My only issue with this visit was the front counter agent double charging us for the reserved room, other than that the stay was great.
Holiday Inn Covington, an IHG Hotel is located within a few miles (5 km) of Avala Hospital and Lakeview Regional Medical Center. This 3-star hotel has 94 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.
Enjoy a bite to eat at Bourbon Street Bar&Grill, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free long-distance calls.
At Holiday Inn Covington, an IHG Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, free newspapers, and laundry facilities.
I would like to personally thank Michaela, who worked the main desk on the night shift. She was so friendly from the moment we checked in and was especially helpful with a problem I had the night before we checked out. A
Nice stay, in quiet area, comfy rooms and beds, very nice check-in experience with Michelle!
Thank you for your review!
Shower drain cover was loose and presented a hazard due to sharp edges. Other than that, it was great!
Thank you for your review! I appreciate you informing us about the issue with the shower drain so we can get this addressed. We hope to see you again!
The staff was so friendly and accommodating. The bed was comfy and had pillows with varying degrees of firmness. But mostly the staff was just wonderful!
Thank you for your review!
I was especially impressed with the smell of clean, fresh linens every time we opened the door to our room.
Thank you for the wonderful review! I'm so glad you enjoyed the cleanliness of the room!
I loved that it was walking distance from several restaurants and stores. I didn’t like that there was no microwave to heat up the items in the fridge.
Thank you for your review! Next time you are in the area, you can request a microwave for your room from the front desk!
Great staff. Excellent service , super clean and great system for breakfast! Buy breakfast on line - it’s worth it. Awesome staff in their cafe.
Thank you for your review! I am so happy that you had an excellent stay! We hope to see you again.
Hotel and room was excellent, but dining room could be cleaned better. Receptionist and some guests behavior poor.
Thank you for your review! I have shared your comments with Michaela!