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Hamilton Plaza Hotel & Conference Center

3.5 out of 5.0

Recent guest reviews

Nice hotel located in the heart of downtown Hamilton. A bit overpriced for the quality of the hotel but I associate the high price to hotel's brand.

Very good hotel good location ! Close to the train which can take you to Toronto !!

Expected more from a Crowne Plaza. Hotel was not in a great area. Little dining options for a downtown location. Hallways were dirty. Staff kept trying to put me in a smaller room with one bed despite reserving two double beds. No refrigerators in the room.

Terrible noise from kids and inebriated people. Kids were playing hockey in the hall while a group of the parents/chaperones were bunched in a room drinking. When I called the front desk they assured me they would investigate. 75 minutes and much noise later I called to the front desk and asked to be moved. The front desk told me to come down to the front desk to make arrangements. I refused and told them to bring the arrangements to me. After we packed up and left the room the hallways were blocked by hockey nets. I do not believe the staff investigated or if they did the ignored the obvious hazards of blocking the hallways. If there would have been a fire our egress would have been blocked. Once we were moved to a new room the noise from the kids was abated but the plumbing was noisy. Even if you don't mind hockey in the halls I would not recommend this hotel because of the safety issue.

second time to stop for one night. We had not been booked into the same wheelchair accessible room, desk clerk rearranged things so that we did get the same spacious, intelligently laid out room. IN the mean time, we have stayed at a hotel with nearly the same layout, but the doors opened and closed in such a way that it was a puzzle for wheelchair user to enter the room or get into the bathroom!

The Hamilton Crowne Plaza Hotel is well situated. Our room was nicely furnished and the bed was comfortable. The bathroom was the smallest I've ever encountered in my travels, but it was well equipped and very clean. All the staff was very pleasant and helpful. The dining room was ridiculously understaffed with one young man completely alone to manage everything, which he did to the best of one person's ability. He deserves a medal! We only ate breakfasts at the hotel and the food we ordered was well prepared. A drawback in our room was the air conditioning unit. Although we could control the temperature with a wall unit control, there was no way to stem the very strong blast of air from the air conditioner . This meant that the nice cozy armchair at the window was unusable and the desk was also right in the path of the continuous blast of air from the air conditioner. There's a very fine Bavarian/Austrian restaurant about 2 blocks from the hotel called 'Black Forest' with a big menu of all kinds of schnitzels. goulash and gnocci, Delicious food at very reasonable prices.

We were only spending the night on our way across Michigan, but this was an excellent stop. Pleasant check in host who offered an accessible idea for dinner. The room was spacious, there were two beds, not just 1 king, and the bathroom as well as large, boasted an L shaped grab bar that was NOT blocked by anything. Huge roll in shower and sturdy fold down bench were fab.

My husband and I were in Hamilton overnight to attend a wedding. The location of this hotel was just a five-minute drive from the wedding, so it was very convenient for us. Parking was easy and reasonably priced (just $8/day). Room rate seemed very competitive. Check-in & check-out went smoothly. The room was nice and comfortable - loved having convenient outlets near the bed. The negatives were minor: wi-fi was weak, bathroom small, no coffee shop in hotel (but a Tim Horton's just a short walk down the street).

Convenient place to stay in Downtown Hamilton. We went to a show at the nearby Hamilton Place. Entrance to the Crowne Plaza is on King Street East, a one-way street. If coming from the west from HWY-401 on Main Street you need to go past the Hotel, turn left and then turn left again on Main. You need to be alert to see the signs on Main to know when to turn. Parking in the adjoining structure is an additional $8.00 per day, with unlimited exit and re-entry.

We stayed at this hotel just for a quick night in Hamilton. The location is perfect, close to downtown making just about everything close. The service can do with an upgrade as the staff at the hotel seemed to just do their job rather than make the guests feel welcome at the property. The room itself was good with comfortable beds, though the heating was difficult to control. The bathroom was quite small and the TV remote did not work - both of which were negatives. However, as we did not need the TV, that did not take much away from our experience. Overall, the hotel was suitable and fit our needs.

We went for a convention and the hotel was 3 blocks away from the convention center. The room was clean and comfortable, but the bathroom was small. The additional cot we requested had broken springs. All in all, it was fine.

Our stay was comfortable and fairly relaxing. Friday night, lots of noise in the hallway from 1-3 am. Kept the fan on so that my husband and daughter wouldn't wake up. For me, I was up during the noise. Their hotel information book was not very informative. It didn't have layout of hotel and some information just wasn't clear. Had to call the front desk each time if I couldn't find the info in the book.

The hotel was a surprise. For the money, it was clean, recently refurbished and in very good condition. The bed was comfortable and everything spotless...i would definitely go back.

We really enjoyed our stay here. The location is very convenient especially for attending a Tigercats game. There is a free express bus to the stadium that stops only two blocks from the hotel. Recently renovated, the lobby and rooms are well appointed and the workout facilities and pool area are extensive. Staff are friendly and helpful. Internet access is not wireless so bring your ethernet cord. The bathroom is a little small. We'd definitely stay here again and spend more time exploring the city.

The staff at the hotel were extraordinarily helpful and friendly.

150 King Street E Hamilton ON

Located within a 5-minute walk of Theatre Aquarius, Hamilton Plaza Hotel & Conference Center is within a 15-minute stroll of St. Paul's Presbyterian Church. This 3.5-star hotel has 214 guestrooms and offers an indoor pool, free in-room WiFi, and a fitness center. It's in central Hamilton and also a short walk from Art Gallery of Hamilton and Hamilton Place Theatre.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served each morning for a fee.


All 214 air-conditioned rooms feature coffee makers, free newspapers, and ironing boards. 32-inch LCD TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Desks are also standard.

Rooms


At Hamilton Plaza Hotel & Conference Center, guests enjoy an indoor pool, a fitness center, and a spa tub. Self parking is available for CAD 8 per day. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and 14 meeting rooms.

Property features

Room options

Guest reviews for Hamilton Plaza Hotel & Conference Center

Couples (5) Business (1) Family (6) Friends (2) Other (1)
4

nice hotel, but a bit overpriced

Families

Nice hotel located in the heart of downtown Hamilton. A bit overpriced for the quality of the hotel but I associate the high price to hotel's brand.

By on Sep 22, 2014

5

very nice

GetawayWithFriends

Very good hotel good location ! Close to the train which can take you to Toronto !!

By on Jul 16, 2014

2

not what i expected

Families

Expected more from a Crowne Plaza. Hotel was not in a great area. Little dining options for a downtown location. Hallways were dirty. Staff kept trying to put me in a smaller room with one bed despite reserving two double beds. No refrigerators in the room.

By on Oct 15, 2013

1

dangerous/noisy

Families

Terrible noise from kids and inebriated people. Kids were playing hockey in the hall while a group of the parents/chaperones were bunched in a room drinking. When I called the front desk they assured me they would investigate. 75 minutes and much noise later I called to the front desk and asked to be moved. The front desk told me to come down to the front desk to make arrangements. I refused and told them to bring the arrangements to me. After we packed up and left the room the hallways were blocked by hockey nets. I do not believe the staff investigated or if they did the ignored the obvious hazards of blocking the hallways. If there would have been a fire our egress would have been blocked. Once we were moved to a new room the noise from the kids was abated but the plumbing was noisy. Even if you don't mind hockey in the halls I would not recommend this hotel because of the safety issue.

By on Oct 15, 2013

4

steel town, great room

Families

second time to stop for one night. We had not been booked into the same wheelchair accessible room, desk clerk rearranged things so that we did get the same spacious, intelligently laid out room. IN the mean time, we have stayed at a hotel with nearly the same layout, but the doors opened and closed in such a way that it was a puzzle for wheelchair user to enter the room or get into the bathroom!

By on Aug 8, 2011

3

the crowne plaza hotel hamilton hotel

Couples

The Hamilton Crowne Plaza Hotel is well situated. Our room was nicely furnished and the bed was comfortable. The bathroom was the smallest I've ever encountered in my travels, but it was well equipped and very clean. All the staff was very pleasant and helpful. The dining room was ridiculously understaffed with one young man completely alone to manage everything, which he did to the best of one person's ability. He deserves a medal! We only ate breakfasts at the hotel and the food we ordered was well prepared. A drawback in our room was the air conditioning unit. Although we could control the temperature with a wall unit control, there was no way to stem the very strong blast of air from the air conditioner . This meant that the nice cozy armchair at the window was unusable and the desk was also right in the path of the continuous blast of air from the air conditioner. There's a very fine Bavarian/Austrian restaurant about 2 blocks from the hotel called 'Black Forest' with a big menu of all kinds of schnitzels. goulash and gnocci, Delicious food at very reasonable prices.

By on Jul 15, 2011

4

excellent wheelchair accessible room

Families

We were only spending the night on our way across Michigan, but this was an excellent stop. Pleasant check in host who offered an accessible idea for dinner. The room was spacious, there were two beds, not just 1 king, and the bathroom as well as large, boasted an L shaped grab bar that was NOT blocked by anything. Huge roll in shower and sturdy fold down bench were fab.

By on Jul 13, 2011

4

convenient and great price

Couples

My husband and I were in Hamilton overnight to attend a wedding. The location of this hotel was just a five-minute drive from the wedding, so it was very convenient for us. Parking was easy and reasonably priced (just $8/day). Room rate seemed very competitive. Check-in & check-out went smoothly. The room was nice and comfortable - loved having convenient outlets near the bed. The negatives were minor: wi-fi was weak, bathroom small, no coffee shop in hotel (but a Tim Horton's just a short walk down the street).

By on Dec 14, 2010

4

good value

Couples

Convenient place to stay in Downtown Hamilton. We went to a show at the nearby Hamilton Place. Entrance to the Crowne Plaza is on King Street East, a one-way street. If coming from the west from HWY-401 on Main Street you need to go past the Hotel, turn left and then turn left again on Main. You need to be alert to see the signs on Main to know when to turn. Parking in the adjoining structure is an additional $8.00 per day, with unlimited exit and re-entry.

By on Nov 14, 2010

3

good location, suitable stay

GetawayWithFriends

We stayed at this hotel just for a quick night in Hamilton. The location is perfect, close to downtown making just about everything close. The service can do with an upgrade as the staff at the hotel seemed to just do their job rather than make the guests feel welcome at the property. The room itself was good with comfortable beds, though the heating was difficult to control. The bathroom was quite small and the TV remote did not work - both of which were negatives. However, as we did not need the TV, that did not take much away from our experience. Overall, the hotel was suitable and fit our needs.

By on Oct 25, 2010