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Hamanako Kanzanjionsen Hotel Kikusuitei

Property class: 3

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Photo gallery for Hamanako Kanzanjionsen Hotel Kikusuitei

A modern spa with a wooden deck, a hot tub, and a view of a lake and mountains.
A modern interior with a central escalator, a unique geometric ceiling light fixture, and a curved wall design.
A traditional Japanese room with tatami flooring, a low table, and shoji screens.
A room with tatami flooring, a wooden table, chairs, a view of the sea, and a traditional Japanese-style lamp.
An indoor swimming pool with a view of the sea, surrounded by pillars and a tiled floor.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
398 Kanzanjicho Nishi-ku, Hamamatsu, Shizuoka, 431-1209
  • Place, Lake Hamana
    ‪1 min walk‬
  • Place, Hamanako Palpal Theme Park
    ‪7 min walk‬
  • Place, Hamamatsu Flower Park
    ‪10 min walk‬

Room options

View all photos for East Building, Japanese Style Room for 4 Guests

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and a view of a mountainous landscape through large windows.

East Building, Japanese Style Room for 4 Guests

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

About the neighborhood

Hamamatsu

Located in Nishi Ward within a 5-minute walk of Lake Hamana, Hamanako Kanzanjionsen Hotel Kikusuitei is within a 15-minute stroll of Hamanako Palpal Theme Park. This 50-room, 3-star ryokan has in-room conveniences like refrigerators, electric kettles, and flat-screen TVs.

What's nearby

  • Lake Hamana - 1 min walk - 0.1 miles
  • Hamanako Palpal Theme Park - 7 min walk - 0.4 miles
  • Hamamatsu Flower Park - 10 min walk - 0.6 miles
  • Hamamatsu City Zoo - 10 min walk - 0.6 miles
  • Kanzanji Temple - 19 min walk - 1.1 miles

Getting around

  • Mikawa-Ichinomiya Station - 21 min drive
  • Mt. Fuji - Shizuoka Airport (FSZ) - 53 min drive

Restaurants

  • ‪Starbucks - ‬12 min drive
  • ‪餃子・ラーメン館 - ‬13 min drive
  • ‪海幸 - ‬8 min drive
  • ‪Cafe Green Rose - ‬15 min walk
  • ‪沖縄カフェ 果報 - ‬9 min drive

About this property

Hamanako Kanzanjionsen Hotel Kikusuitei

Guests staying at Hamanako Kanzanjionsen Hotel Kikusuitei enjoy free WiFi in public areas and free newspapers. There's free parking if you drive. Front-desk staff can help with luggage storage, and provide local restaurant recommendations.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer toilets with an electronic bidet and slippers. Other amenities include refrigerators, electric kettles, and safes.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an outdoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). There are 2 hot springs open between noon and 1:00 AM.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Kaiseki meal

Things to do

  • 2 hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • 2 hot springs
  • Hot springs open from noon - 1:00 AM
  • Hot springs water temperature - 106 ºF
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Genkan (entryway)
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Hot springs access available from noon to 1:00 AM.
  • Reservations need to be made in advance for private bath/onsen. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

hamanakokanzanjionsen hoteru kikusuitei
Hamanako Kanzanjionsen Hotel Kikusuitei Ryokan
Hamanako Kanzanjionsen Hotel Kikusuitei Hamamatsu
Hamanako Kanzanjionsen Hotel Kikusuitei Ryokan Hamamatsu

Frequently asked questions

Is free cancellation available at Hamanako Kanzanjionsen Hotel Kikusuitei?

Hamanako Kanzanjionsen Hotel Kikusuitei provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hamanako Kanzanjionsen Hotel Kikusuitei?

As of Oct 2, 2026, prices found for a 1-night stay for 2 adults at Hamanako Kanzanjionsen Hotel Kikusuitei on Oct 18, 2026 start from $130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hamanako Kanzanjionsen Hotel Kikusuitei?

This ryokan is situated in Nishi Ward within a 10-minute walk of Lake Hamana, Hamanako Palpal Theme Park, and Hamamatsu City Zoo. You'll also find Hamamatsu Flower Park and Kanzanji Temple less than a mile away.

Is parking available on site at Hamanako Kanzanjionsen Hotel Kikusuitei?

Yes, self parking is offered for free at the ryokan.

Does Hamanako Kanzanjionsen Hotel Kikusuitei feature a casino at the property?

No, Hamanako Kanzanjionsen Hotel Kikusuitei doesn't have a casino.

Will I find an indoor pool at Hamanako Kanzanjionsen Hotel Kikusuitei?

No, there is no indoor pool at this ryokan.

Is Hamanako Kanzanjionsen Hotel Kikusuitei good for couples?

Couples staying at this ryokan will appreciate amenities like in-room massages and slippers as well as 2 hot springs.

Does Hamanako Kanzanjionsen Hotel Kikusuitei have a hot tub?

No, but this ryokan does have 2 hot springs.

Does Hamanako Kanzanjionsen Hotel Kikusuitei have a restaurant that serves breakfast?

No, Hamanako Kanzanjionsen Hotel Kikusuitei doesn't have a restaurant that serves breakfast.

Will Hamanako Kanzanjionsen Hotel Kikusuitei allow pets to stay free of charge?

No, pets aren't allowed at Hamanako Kanzanjionsen Hotel Kikusuitei though service animals are welcome.

Does Hamanako Kanzanjionsen Hotel Kikusuitei have connecting rooms available?

No, there aren't connecting guestrooms at this ryokan.

Are there rooms with balconies that I can book at Hamanako Kanzanjionsen Hotel Kikusuitei?

No, you won't find guestrooms with balconies at Hamanako Kanzanjionsen Hotel Kikusuitei.

Hamanako Kanzanjionsen Hotel Kikusuitei Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 41 reviews
Rating 8 - Good. 16 out of 41 reviews
Rating 6 - Okay. 9 out of 41 reviews
Rating 4 - Poor. 6 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very detailed and decent hot spring hotel. The staff of super friendly and helpful. The dining is traditional Japanese style and excellent. The view is very nice and I definitely recommend to my friends
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good service!
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Old
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
No lift to ground floor. There's an escalator, but only runs in one direction depending on time of day.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I came here on a birthday trip and we loved it. When staying here, please ask for the "Shinkan" which is still retro vibes but newer than the older wing. We were first placed in the older part where the room was small and showed clear signs of aging. However, I asked for an upgrade and with immediate friendliness and just a little increase in rate (about 8,000 yen) we were moved to a huge two room Japanese style suite with a lovely view of the lake. The onsen water is salty because of the nearby ocean and leaves skin feeling smooth and moisturized. They had great amenities in the room and fresh flowers decorating the hallway and interior in a lovely way. When I called before arrival to check on our reservation, the staff were super polite and did not make me feel embarrassed about not having perfect pronunciation in Japanese. When we arrived we mentioned that it was a birthday trip for both of us and that my daughter is vegetarian (literally in passing). There was a delicious udon shop nearby where we ate dinner. The futon was comfortable and we had a great sleep. Low and behold at the breakfast the next morning, they had made my daughter's set vegetarian without us even asking, the breakfast salmon and tomato dishes were some of the best Japanese morning food I've had (and I've been here 38 years) and as we checked out they surprised us with a beautiful little birthday bouquet. An older, slightly run down building, with lovely food & amazing service.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
スタッフはみなさん親切で風呂も良かったです。
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
朝のサービスドリンクは水のみだった。お風呂場にも水無し。高齢者ですが配膳等しっかり働いてるなぁって頑張りを応援する気持ちです。建物が古いのでその分見た目を綺麗にしたり昔の鏡台を何とかして欲しいです。トイレや部屋のお風呂も入りたい気持ちにはなれませんでした。 お風呂は露天風呂も見晴らしが良くて温泉にはまた行きたいと思います。
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
就在公車站牌旁邊，交通很方便，溫泉池很棒，房間可以看到湖景
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

また泊まろうとは思わない

朝食付きのリーズナブルな値段でしたが、ちょっと古すぎてリニューアルを必要と思います。 従業員の皆様はとても頑張っている感じでした。
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

日の入りと日の出の浜名湖の景色楽しみながらの温泉

朝食付きで女房と1泊しました 夕食は近くの高橋屋でうなぎをいただきました最高！ ホテル鞠水亭の温泉は無色で適温 平日の宿泊でお客様は少な目貸し切り状態のお風呂でした 露天風呂からの浜名湖の景色は素晴らしかった
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
温泉があるのでゆっくり出来ます。時間も長い。
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方の対応も良く、お部屋も浜名湖に面していたので眺めが良かったです。 築年数はたってると思いますが、お部屋もきれいでした。 露天風呂も浜名湖を眺めながらゆっくり入れて、朝食付きプランでしたが少しずつ色んなおかずがあり、美味しかったです。
Stayed 1 night in May 2024
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
和室の環境が古い感じ
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Staff & service
浜松フラワーパークへ行きやすく、夜桜も見られ良かった。
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
食べ物がおいしくて、食べ過ぎてしまった。ありがとうございました
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
接客は全般的に良い印象でした。 チェックインの時、朝食の時など、温かみのある接客で対応いただきました。 施設は老朽化が進んでおり、部屋付きのお風呂は使えるしろものではありませんでした。逆に大浴場の使用時間が長かったので、そちらを利用させていただきましたが、大浴場も改装前という感じ。
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
温泉気持ちよかったです！
Stayed 1 night in Apr 2022
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

2度目は無いかな

室内の風呂、トイレがボロボロ過ぎて怖い 子供たちが怖くて入れない 凄く寒い 大浴場の男子トイレと女子トイレが隣同士で下が繋がってる？音が丸聞こえ 露天風呂は最高にいい フロント担当も丁寧で実にいい
Stayed 1 night in Jan 2022
Verified review

6/10 Okay

Disliked: Property conditions & facilities

設備の古さ不便さはあるが、それを補うサービスには満足です。

1階にエスカレーターはあるが普段上向き使用なので2階からロビーに降りる手段が階段だけ。 4階の部屋から6階の浴場に行くエレベーターまでの導線が長過ぎる。風呂場のトイレは和風で良い雰囲気なのに、洗浄便座でないのが残念です。 風呂場に給水設備が欲しい。露天風呂は絶景で最高です。部屋のトイレが総タイル張りなので非常に寒いです。朝食のサービスのカレーは絶品で是非アピールする方が良いと思います。
Stayed 1 night in Oct 2021
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

客室はぜひ改善を

客室からの浜名湖の眺めはよいが、設備や環境は大いにガッカリだった。空気清浄機はなく、窓に網戸もなく換気の配慮がなかった。古い小型の冷蔵庫はモーターがうるさく夜はコンセントを抜いた。館内節電中とあったが、薄暗いことで施設の老朽化が目立った気もする。
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
丁寧でした
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Staff & service
建物、部屋は少し年代を感じた。 1階〜２階がエスカレーター、２階〜エレベーター。1階からエレベーターが有れば良いなぁと思った。 18時までのウエルカムドリンクは嬉しかった。19時くらいまで延長して頂ければ更に嬉しい。 大浴場の眺めが良い。 大浴場に冷水機が欲しい。 朝食のカレーが美味しかった。 和定食も良かった。
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
施設は古さを感じたが、清潔で快適に滞在させていただきました。
Stayed 1 night in May 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

残念

露天風呂目的での滞在でしたので、男女の浴場の入れ替えがなく、残念でした。今月は、ないとの対応でしたが、出来れば事前にHP等でお知らせがあれば良いと思います。
Stayed 1 night in Feb 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

大家族に最適

家族で２部屋予約しました。 部屋は広いで、湖横で眺めもよし。 部屋のトイレとお風呂は古さが目に付き、トイレのレバー硬すぎるのでリフォーム必要かとおもいます。 値段も安いのでそれなりです。 大浴場は６階で景色も良く、お湯もよかったです。脱衣所も広いし快適でした。 コロナ対策もしていて安心して泊まれます。
Stayed 1 night in Sep 2020

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