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Hotel Crown Palais Hamamatsu

3.5 star property
Hotel with 3 restaurants, a quick walk to Hamamatsu Museum of Musical Instruments

Choose dates to view prices

Photo gallery for Hotel Crown Palais Hamamatsu

Experience the grandeur of our atrium, featuring a grand piano, escalators, and lush greenery.
Relax by the pool surrounded by a seating area and lush garden.
Two queen-sized beds with matching headboards and a comfortable armchair, plus a desk with a lamp, make this room a great place to rest and work.
Experience the Hotel Crown Palas, a modern building with a striking glass facade.
Enjoy a wide selection of fresh fruits, pastries, and breakfast items at our buffet.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
110-17 Itayamachi, Chuo-Ku, Hamamatsu, Shizuoka-ken, 430-8511
  • Hamamatsu Museum of Musical Instruments
    ‪4 min walk‬
  • Act Tower
    ‪4 min walk‬
  • Hamamatsu Castle
    ‪15 min walk‬
  • Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    ‪47 min drive‬

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Room options

View all photos for Standard Single Room, Smoking

1 bedroom, premium bedding, down comforters, desk

Standard Single Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 183 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, premium bedding, down comforters, desk

Standard Twin Room, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

1 bedroom, premium bedding, down comforters, desk

Standard Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

1 bedroom, premium bedding, down comforters, desk

Standard Double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Smoking

1 bedroom, premium bedding, down comforters, desk

Standard Double Room, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

1 bedroom, premium bedding, down comforters, desk

Standard Single Room, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 183 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Deluxe Twin Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Double Beds

Deluxe Twin Room Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Double Beds

Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room Non smoking

1 bedroom, premium bedding, down comforters, desk

Single Room Non smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Smoking

1 bedroom, premium bedding, down comforters, desk

Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Smoking

1 bedroom, premium bedding, down comforters, desk

Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

1 bedroom, premium bedding, down comforters, desk

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

1 bedroom, premium bedding, down comforters, desk

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room

1 bedroom, premium bedding, down comforters, desk

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Style Room

Dining | 3 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Japanese Style Room

  • Sleeps 6
  • 6 Twin Futons

View all photos for Suite

Dining | 3 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, down comforters, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Hamamatsu

Located in Naka Ward, Hotel Crown Palais Hamamatsu is within a 10-minute walk of popular sights such as Hamamatsu Diorama Factory Museum and Hamamatsu Museum of Musical Instruments. This 192-room, 3.5-star hotel has 3 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Hamamatsu Observation Deck - 2 min walk - 0.1 miles
  • Hamamatsu Museum of Musical Instruments - 4 min walk - 0.3 miles
  • Act Tower - 4 min walk - 0.3 miles
  • Hamamatsu Castle - 15 min walk - 0.8 miles
  • Hamamatsu Arena - 4 min drive - 2.4 miles

Getting around

  • Hamamatsu Station - 5 min walk
  • Mt. Fuji - Shizuoka Airport (FSZ) - 61 min drive

Restaurants

  • ‪フレッシュネスバーガー浜松アクトシティ店 - ‬4 min walk
  • ‪EXCELSIOR CAFFÉ - ‬3 min walk
  • ‪手打ち蕎麦 naru - ‬3 min walk
  • ‪TOURNEZ LA PAGE - ‬3 min walk
  • ‪パスタ&エスプレッソ TOSCA トスカ - ‬5 min walk

About this property

Hotel Crown Palais Hamamatsu

Hotel with 3 restaurants, a quick walk to Hamamatsu Museum of Musical Instruments
At Hotel Crown Palais Hamamatsu, guests have access to an indoor pool, a sauna, and free WiFi in public areas. Self parking is available for JPY 1000 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include laundry facilities, a ballroom, and a hair salon.
22-inch TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, electric kettles, and phones.
Recreational amenities at the hotel include an indoor pool and a sauna.

Languages

Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; JPY 1,980 for adults and JPY 1,100 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bell facade
  • Four Seasons
  • Phoenix

Things to do

  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must be at least 20 years of age to stay in a smoking room.

Renovations and closures

The following facilities are closed on Wednesday:
  • Fitness facility
  • Indoor pool
  • Sauna

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1100 for children
  • Self parking fee: JPY 1000 per night
  • Facilities fee: JPY 1650 per person, per night and includes use of: swimming pool

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 3:00 PM to 9:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Crown Palais
Crown Palais Hamamatsu
Hotel Crown Palais
Hotel Crown Palais Hamamatsu
Crown Palais Hamamatsu
Hotel Crown Palais Hamamatsu Hotel
Hotel Crown Palais Hamamatsu Hamamatsu
Hotel Crown Palais Hamamatsu Hotel Hamamatsu

Frequently asked questions

Is a free cancellation option available at Hotel Crown Palais Hamamatsu?

Hotel Crown Palais Hamamatsu offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Crown Palais Hamamatsu?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Hotel Crown Palais Hamamatsu on Jul 18, 2025 start from $81.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Crown Palais Hamamatsu?

This hotel is situated in Naka Ward, just steps from Hamamatsu Observation Deck and Act Tower, and within a short walk of Hamamatsu Museum of Musical Instruments. You'll also find Hamamatsu Castle and Hamamatsu Science Museum less than a mile away.

Will I be able to park at Hotel Crown Palais Hamamatsu?

Yes, parking is offered for JPY 1,000 per night. Though parking is limited, accessible parking is also available.

Does Hotel Crown Palais Hamamatsu include a casino on the premises?

No, Hotel Crown Palais Hamamatsu doesn't have a casino.

Will I find an indoor pool at Hotel Crown Palais Hamamatsu?

Yes, this hotel has an indoor pool. Guests have pool access between 3:00 PM and 9:00 PM.

What do couples enjoy most about Hotel Crown Palais Hamamatsu?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a bar.

Does Hotel Crown Palais Hamamatsu have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Crown Palais Hamamatsu have a restaurant that serves breakfast?

Yes, Hotel Crown Palais Hamamatsu has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel Crown Palais Hamamatsu allow pets to stay free of charge?

No, pets aren't allowed at Hotel Crown Palais Hamamatsu though service animals are welcome.

Does Hotel Crown Palais Hamamatsu have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Crown Palais Hamamatsu?

The closest major airport to Hotel Crown Palais Hamamatsu is Mt. Fuji - Shizuoka Airport (FSZ), which is about 26 mi away.

Are there rooms with balconies that I can book at Hotel Crown Palais Hamamatsu?

No, there aren't any guestrooms with balconies at Hotel Crown Palais Hamamatsu.

Does Hotel Crown Palais Hamamatsu have a wedding venue?

There are wedding services available at Hotel Crown Palais Hamamatsu if that's in your vacation plans.

Hotel Crown Palais Hamamatsu Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 87 out of 278 reviews
Rating 8 - Good. 107 out of 278 reviews
Rating 6 - Okay. 64 out of 278 reviews
Rating 4 - Poor. 15 out of 278 reviews
Rating 2 - Terrible. 5 out of 278 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Naga Hari Krishna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Diane

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was a bit run down as it is older. Location was excellent and it was clean. The buffet breakfast was good but no other dining options. Close to the station and department store so food was available there. The beds were quite comfortable. We would stay there again.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Jun

Stayed 3 nights in Jan 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Maiko

Stayed 3 nights in Dec 2023

6/10 Okay

Ronald

Business traveler
Liked: Cleanliness, staff & service

Small Rooms, but food location

Quite small quite rooms, and a bit dated. Shower was a bit of an adventure. Good location. Good service.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lazarela

Traveled with family
Liked: Cleanliness, staff & service
Great location, nice and friendly staff, clean room.
Stayed 1 night in May 2023

10/10 Excellent

Prasetyani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect very close to the station and bus terminal. The breakfast was very special. I will definitely choose to stay here again
I love Japanese healthy breakfast
View from our room
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Jul 2018

8/10 Good

Danilo P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort

Business trip

Great location for business trip. Close to train stations. Many different dining options in walking distance. The hotel itself needs a update, the decor is dated. The hotel service is great, rooms are clean with attentive service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Good location near Hamamatsu Station. My room was clean and comfortable. Non smoking room would have been much better for me.

8/10 Good

YURI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location only few minute from railway station, also many restaurants and super market are there. Room is clean and confutable.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

I always stay here when passing through Hamamatsu. Excellent Hotel with tons of places to shop and eat nearby. Also, connected to the JR station by tunnel so access is very easy.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice.. walking distance to train station

Staff are nice and helpful..I requested for late check in and left my bag at corciege when l checked in my bag was already in my room.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Crown Palais Hamamatsu

Good value for money, breakfast will keep you going for the whole day until evening meal . Location is ideal for train station, restaurants and bars.

10/10 Excellent

kazuhito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

原川和人

たいへん良いところです
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Yasuhiro

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Daisuke

Stayed 1 night in Dec 2024

8/10 Good

tomohito, Tenrishi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アクトシティ浜松を利用した際に、こちらのホテルに宿泊しました。 アクトシティまでは徒歩で5分程度とかなり近かったです。 ホテル自体は昔ながらの1階にカフェや待合スペースがあるような施設で、浜松駅からも近いので便利なところです。 ただ、夜は暴走族や緊急車両の往来が激しく、静かとは言えない場所でした。 落ち着いた雰囲気でビジネス利用としては最適かな。 もう少し静かな環境なら良かったです。 日が悪かっただけかもしれません。
Stayed 1 night in Jan 2025

4/10 Poor

Sadato

Stayed 1 night in Jan 2025