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Hoshino Resorts KAI Enshu

4.0 star property
Ryokan with free breakfast, steps from Lake Hamana

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Photo gallery for Hoshino Resorts KAI Enshu

Hot springs
In-room safe, desk, free WiFi
Hot springs
Japanese-style Room with Lake View FB4 | Lake view
Hot springs

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
399-1 Kanzanji, Nishi-ku, Hamamatsu, Shizuoka, 431-1209
  • Place, Lake Hamana
    ‪1 min walk‬
  • Place, Hamanako Palpal Theme Park
    ‪4 min walk‬
  • Place, Hamamatsu Flower Park
    ‪13 min walk‬

Room options

View all photos for Japanese-style Room with Lake View FA4

In-room safe, desk, free WiFi

Japanese-style Room with Lake View FA4

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Lake view
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Japanese-style Room with Lake View FB4

Japanese-style Room with Lake View FB4 | In-room safe, desk, free WiFi

Japanese-style Room with Lake View FB4

  • 484 sq ft
  • Lake view
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Hamamatsu

Located in Nishi Ward, Hoshino Resorts KAI Enshu is adjacent to Lake Hamana and within a 5-minute walk of Hamanako Palpal Theme Park. This 4-star ryokan has 33 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Lake Hamana - 1 min walk - 0.1 miles
  • Hamanako Palpal Theme Park - 4 min walk - 0.3 miles
  • Hamamatsu Flower Park - 13 min walk - 0.7 miles
  • Hamamatsu City Zoo - 13 min walk - 0.7 miles
  • Kanzanji Temple - 13 min walk - 0.7 miles

Getting around

  • Mikawa-Ichinomiya Station - 22 min drive
  • Mt. Fuji - Shizuoka Airport (FSZ) - 47 min drive

Restaurants

  • ‪Starbucks - ‬13 min drive
  • ‪餃子・ラーメン館 - ‬13 min drive
  • ‪浜松餃子 浜太郎 浜名湖別館 - ‬13 min drive
  • ‪PAKUPAKU大食堂 - ‬4 min walk
  • ‪華咲の湯 休憩/待合ロビー - ‬6 min walk

About this property

Hoshino Resorts KAI Enshu

Ryokan with free breakfast, steps from Lake Hamana
Hoshino Resorts KAI Enshu features free WiFi in public areas and a garden. You can take advantage of free parking, along with a free train station shuttle. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing.
Guests can expect free WiFi and flat-screen TVs. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include electric kettles, safes, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

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Hamanako Kanzanjionsen Hotel Kikusuitei
  • Parking included
  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 11:00 AM to 4:00 PM
  • Train station shuttle at scheduled times, on request
  • Free uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant
  • Kaiseki meal

Things to do

  • Hot springs

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hoshino Resorts KAI Enshu Inn Hamamatsu
Hoshino Resorts KAI Enshu Inn
Hoshino Resorts KAI Enshu Hamamatsu
Hoshino s KAI Enshu Hamamatsu
Hoshino Resorts KAI Enshu Ryokan
Hoshino Resorts KAI Enshu Hamamatsu
Hoshino Resorts KAI Enshu Ryokan Hamamatsu

Frequently asked questions

What can I see near Hoshino Resorts KAI Enshu?

This ryokan is situated in Nishi Ward, just steps from Lake Hamana, and within a 10-minute walk of Hamanako Palpal Theme Park and Hamanako Music Box Museum. You'll also find Hamamatsu City Zoo and Hamamatsu Flower Park less than a mile away.

Is there parking available at Hoshino Resorts KAI Enshu?

Yes, uncovered self parking is offered for free at the ryokan.

Is there a spa available at Hoshino Resorts KAI Enshu?

Spa services at the ryokan include massages.

Does Hoshino Resorts KAI Enshu feature a casino on the premises?

No, Hoshino Resorts KAI Enshu doesn't have a casino.

Is there an indoor pool at Hoshino Resorts KAI Enshu?

No, there is no indoor pool at this ryokan.

What do couples enjoy most about Hoshino Resorts KAI Enshu?

Couples will appreciate amenities at this ryokan, including a rainfall showerhead and slippers in each accommodation with some featuring lake views.

Are there hot tubs at Hoshino Resorts KAI Enshu?

No, but this ryokan does have on-site hot springs.

Does Hoshino Resorts KAI Enshu feature a restaurant that includes a breakfast menu?

Yes, Hoshino Resorts KAI Enshu serves free breakfast (local cuisine) each morning from its restaurant.

Does Hoshino Resorts KAI Enshu allow pets to stay free of charge?

No, pets aren't allowed at Hoshino Resorts KAI Enshu though service animals are welcome.

Does Hoshino Resorts KAI Enshu have connecting rooms?

No, there aren't connecting guestrooms at this ryokan.

Are there rooms with balconies that I can book at Hoshino Resorts KAI Enshu?

No, you won't find accommodations with balconies at Hoshino Resorts KAI Enshu.

Hoshino Resorts KAI Enshu Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 20 out of 22 reviews
Rating 8 - Good. 2 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

DJuan

Liked: Cleanliness, amenities, property conditions & facilities
Despite being a foreigner in a commonly Japanese space, I was treated with the utmost care and respect. Being able to sample multiple variations of green tea (leaps and bounds more complex than any I had tasted back home) while looking out across the lake was an unforgettable experience. I wish I had stayed an extra night so I could experience a few more of the available services, but I did manage to purchase some tea leaves and orange juice for the journey. A top nitch experience all around.
Stayed 1 night in May 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow what a wonderful place! We had a room with a private onsen on the balcony and it was well worth it. We stayed here as a part of a longer Japan trip and appreciated being so well taken care of, from the exemplary service to the traditional and carefully prepared Japanese meals. The views from the room were breathtaking and made for an extra-relaxing weekend. We felt fully immersed in Japanese culture from the tea to the yukata, and we felt welcomed despite being the only North Americans there (as far as we could see). The property is a bit far from the station or the centre of town, but there are still many sights to see such as the amusement park, zoo, and flower park. If you stay, book early and reserve one of the three private onsen rooms, you won’t be disappointed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daisy Yat see

Liked: Cleanliness, staff & service, property conditions & facilities
I always love Hoshinoya group hotel. Nothing to complain, everything is just perfect.
Stayed 1 night in Mar 2025

10/10 Excellent

Hansa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect onsen with various & good quality tea. Room is super comfort with spetacular view of the lake. Onsen is also very good quality and very relaxing
Stayed 1 night in Dec 2024

10/10 Excellent

Roland, Palo Alto

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely helpful, food excellent and the view was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Khai Sheng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was a wonderful and pleasant stay.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all a good experience, nice meals and rooms however the furniture were a bit dirty and needs updating. A good stay with nice onsen and lovely surroundings.
Stayed 1 night in Nov 2019

10/10 Excellent

Sindy, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service with friendly staff. There are some activities provided, e.g. learn something about the green tea, free try of japanese wine+tea, morning stretch exercises. Food was great too. Definitely will come again.
Stayed 1 night in Feb 2019

10/10 Excellent

Cheyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

愉快的住宿

舒適放鬆，與家人第二次到訪了
Stayed 1 night in Dec 2024

10/10 Excellent

Mei-chih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Pui Ching

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in Kai Hotel was a very enjoyable experience!
Stayed 1 night in Nov 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Chawin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Man Tai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with Onsen
Stayed 2 nights in Dec 2023

10/10 Excellent

Chi-Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

體驗無可比擬的好

員工服務及整體設施都非常好，雖然住宿費用不便宜，但是值得也花得很甘願!!
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしいです。

とてもよかったです。ただひとつ 惜しい点は 食事のデザートに 果物が 全然なかったぐらいです。
Stayed 1 night in Dec 2019

10/10 Excellent

Wong sai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
鄰近浜名湖，景色很美，酒店服務也十分週到。
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方々の細やかな気遣いや、ゆったりできる施設、美味しいお食事、とても気持ち良く過ごせませた。
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

家族も大満足の温泉宿です。

チェックインからチェックアウトまで、驚かされることばかりでした。 とても貴重で高いサービスを体験をすることができました。 0歳の子どもを連れての旅行でしたが、急きょ離乳食を提供していただき感謝しております。 お部屋やお風呂でもゆっくりと過ごすことができ、リフレッシュでしました。 また訪ねたいと思いました。
Stayed 1 night in May 2018

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