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Okura Act City Hotel Hamamatsu

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Photo gallery for Okura Act City Hotel Hamamatsu

A modern train station with two sleek bullet trains on adjacent tracks, a pedestrian bridge overhead, and a tall building in the background.
A spacious lobby with a grand piano, seating area, and a large decorative column.
A spacious indoor venue with a curved seating arrangement, white columns, and large windows allowing natural light.
A modern kitchen with a large island, bar stools, and a city view through large windows.
A spacious lobby with high ceilings, large golden columns, and a polished marble floor.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
111-2 Itaya-machi Chuo-ku, Hamamatsu, Shizuoka-ken, 430-7733
  • Place, Act Tower
    ‪1 min walk‬
  • Place, Act City Hamamatsu
    ‪1 min walk‬
  • Place, Hamamatsu Museum of Musical Instruments
    ‪2 min walk‬
  • Airport, Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    ‪71 min drive‬

Room options

View all photos for Premium Comfort Single Non-Smoking

A hotel room with a bed, a desk, a chair, and a large window offering a city view.

Premium Comfort Single Non-Smoking

  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Premium Comfort Casual Twin Room Non-Smoking

A hotel room with two beds, a chair, a small table, a lamp, and a large window offering a city view.

Premium Comfort Casual Twin Room Non-Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Upper Floor Deluxe Twin Room Non-Smoking

A hotel room with a bed, two armchairs, a desk, a television, and a large window with a view.

Upper Floor Deluxe Twin Room Non-Smoking

  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Twin Room, Non Smoking

A nighttime aerial view of a densely populated city with illuminated buildings and busy streets.

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(19 reviews)
  • City view
  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Triple Room, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Standard Double Room, Non Smoking

A nighttime aerial view of a densely populated city with illuminated buildings and busy streets.

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Twin Room, Non Smoking

A modern bathroom with a marble sink, a large mirror, and a toilet.

Deluxe Twin Room, Non Smoking

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Corner Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, and a bench.

Corner Double Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Comfort Floor Corner Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the city.

Premium Comfort Floor Corner Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Twin Room for single use, Non Smoking

A nighttime aerial view of a densely populated city with illuminated buildings and busy streets.

Standard Twin Room for single use, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free wired internet

View all photos for Corner Twin Room, Non-Smoking

A modern bathroom with a marble sink, a large mirror, and a toilet.

Corner Twin Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Suite Room

A hotel room with a sofa, armchairs, a glass coffee table, a lamp, and a bed.

Suite Room

  • City view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Premier Comfort Floor Twin Room, Non Smoking

A hotel room with two beds, a desk with a TV, a small table, and a view of the city.

Premier Comfort Floor Twin Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Premier Comfort Floor Casual Twin Room, Non Smoking

A hotel room with two beds, a chair, a desk, and a view of the city.

Premier Comfort Floor Casual Twin Room, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Premier Comfort Floor Deluxe Twin Room, Non Smoking

A hotel room with a large window, a sofa, a bed, and a small table.

Premier Comfort Floor Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Premier Comfort Floor Triple Room, Non Smoking

A hotel room with two beds, a nightstand, and a lamp.

Premier Comfort Floor Triple Room, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Premier Comfort Floor Deluxe Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a couch.

Premier Comfort Floor Deluxe Triple Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Premier Comfort Floor Superior Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a view of the city.

Premier Comfort Floor Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Upper Premier Comfort Floor Twin Room, Non Smoking

A hotel room with two beds, a chair, a small table, and a view of the city.

Upper Premier Comfort Floor Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Upper Premier Comfort Floor Superior Twin Room, Non Smoking

A hotel room with two beds, a chair, a small table, and a view of the city.

Upper Premier Comfort Floor Superior Twin Room, Non Smoking

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Upper Premier Comfort Floor Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Upper Premier Comfort Floor Triple Room, Non Smoking

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Upper Premier Comfort Floor Double Room, Non Smoking

A hotel room with a large bed, two bedside lamps, a chair, a small table, a TV, and a window with curtains.

Upper Premier Comfort Floor Double Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Premium Comfort Floor Standard Double Room, Non Smoking (35th-36th Floors)

A hotel room with a large bed, two armchairs, a small table, and a view of a cityscape through a large window.

Premium Comfort Floor Standard Double Room, Non Smoking (35th-36th Floors)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

About the neighborhood

Hamamatsu

Located in Naka Ward, Okura Act City Hotel Hamamatsu is next to Act Tower and Act City Hamamatsu. This 322-room, 4.5-star hotel welcomes guests with conveniences like 3 restaurants, a coffee shop/cafe, and free in-room WiFi. Centrally located in Hamamatsu, the hotel is connected to the convention center, and a short walk from Hamamatsu Museum of Musical Instruments and Hamamatsu Observation Deck.

What's nearby

  • Act Tower - 1 min walk - 0.0 miles
  • Act City Hamamatsu - 1 min walk - 0.1 miles
  • Hamamatsu Museum of Musical Instruments - 2 min walk - 0.1 miles
  • Hamamatsu Observation Deck - 3 min walk - 0.2 miles
  • Hamamatsu Castle - 19 min walk - 1.0 mile

Getting around

  • Hamamatsu Station - 9 min walk
  • Chubu Centrair Intl. Airport (NGO) - 121 min drive

Restaurants

  • ‪マクドナルド - ‬6 min walk
  • ‪五味八珍 浜松駅ビルメイワン店 - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪ドトールコーヒーショップ 浜松メイ・ワン店 - ‬7 min walk
  • ‪ひまわり食堂 - ‬5 min walk

About this property

Okura Act City Hotel Hamamatsu

Guests of Okura Act City Hotel Hamamatsu enjoy free WiFi in public areas, meeting rooms, and a porter/bellhop. Self parking is offered for JPY 1000 per night. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a reception hall, a convenience store, and wedding services.
Guests can expect 32-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, toilets with an electronic bidet, and slippers. Refrigerators, safes, and desks are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 2,000 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • ザ・シーズンカフェ
  • レストラン フィガロ
  • 中国料理 桃花林
  • 鉄板焼 さざんか

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 on-site accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 13 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 2000 for children
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.

Property is also known as

Act Hotel
Okura Act City
Okura Act City Hamamatsu
Okura Act City Hotel
Okura Act City Hotel Hamamatsu
Okura Act City Hamamatsu
Okura Act City Hotel Hamamatsu Hotel
Okura Act City Hotel Hamamatsu Hamamatsu
Okura Act City Hotel Hamamatsu Hotel Hamamatsu

Frequently asked questions

Is free cancellation available at Okura Act City Hotel Hamamatsu?

Okura Act City Hotel Hamamatsu offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Okura Act City Hotel Hamamatsu?

As of Sep 29, 2026, prices found for a 1-night stay for 2 adults at Okura Act City Hotel Hamamatsu on Oct 4, 2026 start from $125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Okura Act City Hotel Hamamatsu?

This hotel is situated in Naka Ward, just steps from Hamamatsu Museum of Musical Instruments and Hamamatsu Observation Deck, and within a short walk of Hamamatsu Science Museum. You'll also find Hamamatsu Castle and Hamamatsu Arena within a short drive.

Does Okura Act City Hotel Hamamatsu include a casino on the premises?

No, Okura Act City Hotel Hamamatsu doesn't have a casino.

Is there an indoor pool at Okura Act City Hotel Hamamatsu?

No, there is no indoor pool at this hotel.

Does Okura Act City Hotel Hamamatsu have a restaurant that serves breakfast?

Yes, Okura Act City Hotel Hamamatsu has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Okura Act City Hotel Hamamatsu allow pets to stay for free?

No, pets aren't allowed at Okura Act City Hotel Hamamatsu though service animals are welcome.

What is the closest airport to Okura Act City Hotel Hamamatsu?

The closest major airport to Okura Act City Hotel Hamamatsu is Mt. Fuji - Shizuoka Airport (FSZ), which is about 25.9 mi away.

Does Okura Act City Hotel Hamamatsu host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Okura Act City Hotel Hamamatsu.

Okura Act City Hotel Hamamatsu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1007 reviews
Rating 8 - Good. 263 out of 1007 reviews
Rating 6 - Okay. 77 out of 1007 reviews
Rating 4 - Poor. 14 out of 1007 reviews
Rating 2 - Terrible. 13 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Very good staff and good location
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Great place to stay!
Stayed 8 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing View!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
fantastic hospitality and superb location for both business and vacations.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and well-staffed hotel. Lovely music theme carries through decor from elevator doors to carpeting. Well appointed rooms with nespresso and many other amenities. Excellent and varied breakfast buffet featuring many different cuisines as well as local fare. Highly recomment
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable Hotel.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
great breakfast.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean, beautiful hotel Excellent breakfast buffet
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Comfortable clean and spacious!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very close to the station
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Hamamatsu

Very nice hotel The views are excellent.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the view of Hamamatsu is fantastic.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Hamamatsu City!
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was a little scarce, but served its purpose. Clearly designed much more for the Japanese than for an international traveller, which is also understandable. The gym is not really worth it, but very few hotel gyms are.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
The room was spacious and clean. Furnishings are dated. There is no elevator security, so anyone can travel the elevators. Breakfast buffet was decent. We stayed 3 nights. We came for the musical instrument museum .
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The location is great. It is close to Hamamatsu Station. There are lots of restaurants and shops close by.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Excellent view from room
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service
Stayed 12 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's quite a hotel. 😱 Rooms are very spacious and the staff are excellent.👏 👌 Can't wait to stay here again the next time I'm in the area. 👍👍
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Really great hotel excellent location from Train station . Amazing views of the ocean and the city.. walking distance to Hamamatsu Castle… across street from Music Museum… good food close by.. nice city not as busy as Tokyo. Nice reprieve from the chaos.. only thing that would be nice is if they had a pool… to cool off on such a hot day
Stayed 2 nights in Aug 2025