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Tsumagoi Resort Sai No Sato

3.5 star property

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Photo gallery for Tsumagoi Resort Sai No Sato

Waterslide
Deluxe Room, Non Smoking (North Wing) | In-room safe, individually decorated, individually furnished, desk
Reception
Public bath
Buffet

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Tamari 2000, Kakegawa, Shizuoka, 436-0011
  • Place, Tsumakoi Sound Illumination
    ‪15 min walk‬
  • Place, Kakegawa Kachoen Park
    ‪4 min drive‬
  • Place, Shizuoka Stadium ECOPA
    ‪17 min drive‬
  • Airport, Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, Non Smoking (North Wing)

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, Non Smoking (North Wing)

8.0 out of 10
Very good
(4 reviews)
  • 563 sq ft
  • Sleeps 5
  • 5 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking (South Wing)

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room, Non Smoking (South Wing)

  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Standard Twin Room - South Wing

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Family Room - North Wing

A hotel room with two beds, a sofa, a small table, and a wardrobe.

Deluxe Family Room - North Wing

  • Sleeps 5
  • Free WiFi

About the neighborhood

Kakegawa

Tsumagoi Resort Sai No Sato places you within 3 miles (5 km) of popular attractions like Kakegawa Kachoen Park and Takenomaru. This 232-room, 3.5-star hotel has a full-service spa, a water park, and 2 restaurants.

What's nearby

  • Tsumakoi Sound Illumination - 15 min walk - 0.8 miles
  • Kakegawa Kachoen Park - 4 min drive - 2.3 miles
  • Kakegawa Castle - 5 min drive - 2.3 miles
  • Shizuoka Stadium ECOPA - 17 min drive - 6.6 miles
  • Mt. Ogasayama - 24 min drive - 6.5 miles

Getting around

  • Hamamatsu Station - 27 min drive
  • Mt. Fuji - Shizuoka Airport (FSZ) - 20 min drive

Restaurants

  • ‪聖夜(ノエル) - ‬6 min drive
  • ‪豚そば 金龍 - ‬6 min drive
  • ‪コメダ珈琲店 - ‬5 min drive
  • ‪さわやか - ‬4 min drive
  • ‪日本茶 きみくら 本店 - ‬4 min drive

About this property

Tsumagoi Resort Sai No Sato

Guests of Tsumagoi Resort Sai No Sato have access to a full-service spa, a water park, and a lazy river. If you drive, self parking is JPY 500 per stay, and there's also a free train station shuttle. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this hot springs hotel include outdoor tennis courts, indoor tennis courts, and free WiFi in public areas.
Guests can expect free WiFi and 22-inch TVs with digital channels. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, electric kettles, and safes.
11 outdoor tennis courts, 3 indoor tennis courts, and a water park (surcharge) with a lazy river and waterslides are featured at the hotel. Other recreational amenities include a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials. The spa is equipped with a sauna. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

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  • Restaurant
  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 8:30 AM to 9:00 PM
  • Train station shuttle on request
  • Self parking on site (JPY 500 per stay)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,980 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bar&Restaurant JARDIN
  • Buffet Terrace

Things to do

  • 11 outdoor tennis courts
  • 3 indoor tennis courts
  • Archery
  • Bicycle rentals
  • Full-service spa
  • Horseback riding/rentals
  • Lazy river
  • Mini golf
  • Seasonal outdoor pool
  • Shopping
  • Table tennis
  • Water park
  • Waterslide

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Seasonal outdoor pool
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference center

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1980 per person
  • Self parking fee: JPY 500 per stay
  • Facilities fee: JPY 1100 per person, per night and includes use of: sauna; hot tub; spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-7:30 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July to August.
  • Pool access available from 9 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

TSUMAGOI RESORT SAI NO SATO Kakegawa
TSUMAGOI SAI NO SATO Kakegawa
TSUMAGOI SAI NO SATO
Tsumagoi Sai No Sato Kakegawa
TSUMAGOI RESORT SAI NO SATO Hotel
TSUMAGOI RESORT SAI NO SATO Kakegawa
TSUMAGOI RESORT SAI NO SATO Hotel Kakegawa

Frequently asked questions

Are free cancellation options available at Tsumagoi Resort Sai No Sato?

Tsumagoi Resort Sai No Sato provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Tsumagoi Resort Sai No Sato?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at Tsumagoi Resort Sai No Sato on Jun 28, 2026 start from $98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Tsumagoi Resort Sai No Sato?

This hotel is located in Kakegawa within a short 11-minute walk of Tsumakoi Sound Illumination. You'll also find Kakegawa Kachoen Park and Kakegawa Castle within a short drive.

Is there parking available at Tsumagoi Resort Sai No Sato?

Yes, parking is offered for JPY 500 per stay.

Is there a spa available at Tsumagoi Resort Sai No Sato?

There is a full-service spa available for guests to enjoy and services include facials and massages.

Does Tsumagoi Resort Sai No Sato include a casino at the property?

No, Tsumagoi Resort Sai No Sato doesn't have a casino.

Is there an indoor pool at Tsumagoi Resort Sai No Sato?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9 AM and 8:00 PM and the seasonal pool is normally open from July until August.

What will couples enjoy most about a stay at Tsumagoi Resort Sai No Sato?

There are plenty of amenities for couples at this hotel, including 2 restaurants, a full-service spa, and a bar/lounge.

Are there hot tubs at Tsumagoi Resort Sai No Sato?

No, but guests can enjoy a sauna at this hotel.

Does Tsumagoi Resort Sai No Sato feature a restaurant that includes a breakfast menu?

Yes, Tsumagoi Resort Sai No Sato has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Tsumagoi Resort Sai No Sato allow pets to stay free of charge?

No, pets aren't allowed at Tsumagoi Resort Sai No Sato though service animals are welcome.

Are there connecting rooms at Tsumagoi Resort Sai No Sato?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Tsumagoi Resort Sai No Sato?

The closest major airport to Tsumagoi Resort Sai No Sato is Mt. Fuji - Shizuoka Airport (FSZ), which is 13.3 mi away (20 minutes by car).

Are there rooms with balconies at Tsumagoi Resort Sai No Sato?

Yes, some guestrooms at Tsumagoi Resort Sai No Sato offer a balcony.

Does Tsumagoi Resort Sai No Sato offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Tsumagoi Resort Sai No Sato.

Tsumagoi Resort Sai No Sato Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 98 reviews
Rating 8 - Good. 43 out of 98 reviews
Rating 6 - Okay. 22 out of 98 reviews
Rating 4 - Poor. 7 out of 98 reviews
Rating 2 - Terrible. 5 out of 98 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Dominik

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Eher für ältere Reisende oder Familien ausgelegt. Der Onsen/Wellnessbereich war sehr schön. Der Wasserpark hatte geschlossen. Dieser Öffnet nur im Sommer. Davon wussten wir nichts und im Internet war das auch nicht direkt ersichtlich. Die Lage ist unvorteilhaft, wenn man kein Auto hat.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Mieo

Liked: Staff & service
Disliked: Amenities
季節的なものなのでしょうが、滞在期間中はお盆明け後なのに、人でごった返していた。 出張での利用なので、次回から避けようと思う。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ペット同伴可が良かったです
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Don’t go there value and price is not in line

Hotellet er fra 70/80’erne og det er stadigvæk samme stil og med samme interiør. Flere steder er hotellet ikke vedligeholdt og tapetet skaller af samt løse genstande er fikset med tape. Værelserne er i rimelig stand, men gulvtæppet ved flere steder er gået op og ikke repareret. Samme udfordring på hele hotellet. Alle ekstra aktiviteter koster penge dvs. at skal man i badeland eller prøve tennis. Så koster det ekstra. Badelandet koster 2.600 yen for voksne og 1.400 for børn pr. dag. Herudover skal man sætte udgifter af til leje af solstole og mad inde på badeområdet (ca. det dobbelte af priserne i alm. butikker). Inden man får set sig om har en børnefamilie på 4 hurtigt brugt 12-15K yen på en dag. Alle disse omkostninger skal ses oven i at hotellet koster forholdsvis mange penge at bo på. For 6 nætter med halvpension (morgen/aften buffet) betalte vi alene 400K yen. Det er klart den dyreste overnatning vi har pr. nat på vores rundrejse. Til sammenligning har vi boet ved Universal og Disney med morgenmad inkluderet. Generelt er hotellet i forfald og det er alt for dyrt ift. den kvalitet man får. Når mandetur skal lægge udgifter til badeland eller andet oven i, er det uacceptabelt. Deres billeder afvigelser er 10-15 år gamle og på ingen måder retvisende. I tillæg er der utroligt lyt mellem værelserne, så man kan høre alle der går på gangene eller tager sig et bad.
Stayed 6 nights in Jul 2025
Verified

8/10 Good

Eriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝起きた時、新緑の美しさと鳥の鳴き声に感動しました。ベランダが清掃されていればより良かったです。 バイキング会場は思っていたより近く感じました。温泉施設までバスを出していただき助かりました。 ホテルよりも、Expediaアプリで困りました。 今回は、こどもの年齢がすべて0歳で登録されていました。自分の登録ミスかもしれませんが、確かめる術がありませんでした。 追加料金を支払ってホテルに対応していただき、なんとかなりました。 前回の予約では、値段がホテル側の計算と違うとホテルから連絡をもらいました。 一度アプリ側に問い合わせましたが、結局その後メールは頂けず音沙汰ないので予約はキャンセルしました。 海外のアプリだからシステムが違うとどちらのホテルからも指摘されました。 日本のホテル予約も快適に使えるアプリであって欲しいです。
Stayed 1 night in Jul 2025
Verified

8/10 Good

Mieo

Liked: Cleanliness, staff & service, room comfort

施設が古いだけ。

色々と口コミでは書いてあるけれども、ノース棟に泊まればいいだけ。「設備が古い」以外は良い施設だと思う。 ただ、いくつか気になった点 １:温泉施設棟まで遠い。行きは下り、帰りは登り。温まってから急坂を登ると汗をかいて意味がない。バスはもっとこまめにでていてほしい。１５分毎とか３０分毎ではなく。 ２、夕飯の際、ドリンクを作る方がずううううううっと携帯をいじっていて、ホールにすら目を向けない。その間他の方は忙しそうに動いている。仮に下に書類などが合って、発注業務をしていたとしても、それはバックオフィスでやって、もっとホールに目を向けるべきだし、パートやアルバイトを、手伝うべき。上に立つ者は皆の手本になってほしい。 ３:売店の女性、フロントスタッフさん達が非常に感じよかった。
Stayed 1 night in Jun 2025
Verified

6/10 Okay

tomohito

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
宿泊施設は少し古いですが、温泉の露天風呂は珍しいお風呂もあって楽しめました。 ホテルと温泉の距離が少し遠いので、少し時間に余裕を持ってチェックインすると食事までの間に入れます。
Stayed 1 night in May 2025
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
宿泊したのがサウスウィングだったのでフロント、食事会場、お風呂までは外に出て歩いて行く必要があった。年配の方には不便でお勧め出来ないのでノウスウイングに宿泊した方が良いです。お風呂に行くのに部屋のタオルを持って行かないといけないので、何度も温泉に入りたい人は自宅から何枚かタオルを持って行く方が良いです。
Stayed 1 night in Feb 2025
Verified

6/10 Okay

hiroyuki

Liked: Property conditions & facilities
娘達が宿泊を楽しみにしていましたが、部屋に入り洗面所の扉を開けた瞬間にゴキブリがいました。一瞬にして気持ちがブルーになり残念でした。
Stayed 1 night in Jan 2025
Verified

4/10 Poor

akiko

Disliked: Amenities, property conditions & facilities
SOUTHスウィングから入浴場に行くまでの距離があり外を通るのでとても不便。 1階から5階までに宿泊した人は　駐車場も近くにないので重い荷物を持って移動するのが大変！ 近くに森林の湯があるけど宿泊者からは遠いし時間も早く閉まってしまうのでお風呂をゆっくり堪能できない。 次は泊まりたいと思わないです！
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

２回目はなし

施設へ入る際のスタッフ説明も分かりにくく、広大な施設内を入浴場へ行くにも自家用車で移動したため、湯冷めしてしまった。
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
敷地はとても広いです。 冬の晴れた時は富士山が見えるようですので、冬にも行きたいです。 室内はとても綺麗で心地よかったです。
Stayed 1 night in Jun 2024
Verified

8/10 Good

Tomoko

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
サウスウィングとノースウィングの違いがわからなかったので、お値段が少し安いこともありサウスウィングに宿泊しました。 まずは、サウスウィングが、受付から離れていて、夜遅くに移動するのは少し怖かったです。お風呂に行くには、バスがあって本当に良かったです。 エレベーターホールや廊下、部屋の中もかなりカビ臭くて、つらかったです。 どこの部屋かわかりませんが、、足音などいろいろな音が朝早くから聞こえて、何度も起きてしまいました。 ただ、お風呂やレストラン、スタッフの方の対応は本当に素晴らしく、周りの緑に囲まれた景色も本当に良かったです。 また今後も掛川あたりに行く際には、必ず宿泊したいと思います。その際にはノースウィングで予約します。 ありがとうございました。
Stayed 1 night in May 2024
Verified

8/10 Good

Mayumi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
お風呂とっても良かったです。食事も特にマイナス点はないです。
Stayed 1 night in May 2024
Verified

10/10 Excellent

Yusuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族旅行で利用させていただきました。バイキングも美味しく隣接されている森林の湯もとても快適でした。子供達も大喜び。スタッフの方々もとても親切で是非また利用したいと思います。
Stayed 1 night in Mar 2024
Verified

8/10 Good

Esmeralda

Liked: Cleanliness, property conditions & facilities
また夏に利用したいと思います。
Stayed 2 nights in May 2023
Verified

10/10 Excellent

hisayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
色々と遊ぶ所があり、とても良かった
Stayed 1 night in Mar 2023
Verified

8/10 Good

??

セグウェイを初めて体験出来ました。面白いという噂をやっと理解できました。こんな感じでいろいろ楽しめるようになっているのがいい。
Stayed 1 night in Mar 2023
Verified

8/10 Good

AKIHIRA

Liked: Staff & service, amenities, property conditions & facilities
アクティビティが充実、食事最高、機会があれば夏にプールを利用してみたい。
Stayed 1 night in Oct 2022
Verified

4/10 Poor

M A Y U M I

Disliked: Cleanliness, property conditions & facilities, room comfort
建物が古くベッドも硬くて寝付けなかったが、 ビュッフェは良かった❗️
Stayed 1 night in Aug 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
建物自体は古かったですが、スタッフの方たちの対応がとてもよかったです。
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
大浴場が遠いのと、朝は使えないのが残念。温泉は快適。
Stayed 1 night in Mar 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
広大な敷地なので散策ができます。
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Hiroki

Liked: Staff & service, room comfort

家族全員で楽しめるホテル

ホテル内に家族で楽しめる施設が多く、家族3人で楽しむことができました。 次は2泊してプールや他のアクティビティを楽しみたいです。
Stayed 1 night in Aug 2020
Verified

8/10 Good

Mika

Liked: Cleanliness, staff & service, property conditions & facilities

ちつま恋リゾート

今回は2泊朝食夕食付きのプランで滞在。 夕食が2日全く同じお料理、、、 残念でした。 かなり古い感じでしたが、 お値段的には、快適に過ごせました。 チェックアウト後にも温泉に入れるのはいいです。
Stayed 2 nights in Jul 2020

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