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HOTEL SUI HAMAMATSU

3.5 star property
Hotel in Hamamatsu

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Photo gallery for HOTEL SUI HAMAMATSU

Restaurant
Front of property
Superior Queen Room, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets
Property entrance
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
314-47 Renjakucho Chuo Ward, Hamamatsu, Shizuoka, 430-0939
  • Place, Hamamatsu Castle
    ‪6 min walk‬
  • Place, Hamamatsu Museum of Musical Instruments
    ‪11 min walk‬
  • Place, Act Tower
    ‪11 min walk‬
  • Airport, Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    ‪65 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking

Standard Single Room, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room, Non Smoking

Superior Queen Room, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Superior Queen Room, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Economy Queen Room, Non Smoking

Economy Queen Room, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Economy Queen Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room, Non Smoking

Standard Queen Room, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Standard Queen Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Single Room, Smoking

Desk, blackout drapes, free WiFi, bed sheets

Basic Single Room, Smoking

  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Hamamatsu

Located in Naka Ward within a 5-minute walk of Hamamatsu Diorama Factory Museum, HOTEL SUI HAMAMATSU is within a 15-minute stroll of Hamamatsu Castle. This 106-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, laundry facilities, and a 24-hour front desk.

What's nearby

  • Hamamatsu Castle - 6 min walk - 0.4 miles
  • Hamamatsu Municipal Art Museum - 8 min walk - 0.4 miles
  • Act City Hamamatsu - 10 min walk - 0.6 miles
  • Hamamatsu Museum of Musical Instruments - 11 min walk - 0.6 miles
  • Act Tower - 11 min walk - 0.6 miles

Getting around

  • Hamamatsu Station - 12 min walk
  • Mt. Fuji - Shizuoka Airport (FSZ) - 64 min drive

Restaurants

  • ‪長坂養蜂場 はちみつスイーツアトリエ - ‬1 min walk
  • ‪An Orchid - ‬5 min walk
  • ‪くろねこ亭 - ‬2 min walk
  • ‪cafe＆dining Passeretti - ‬1 min walk
  • ‪しゃもじ - ‬2 min walk

About this property

HOTEL SUI HAMAMATSU

Hotel in Hamamatsu
Guests staying at HOTEL SUI HAMAMATSU enjoy free WiFi in public areas, laundry facilities, and a vending machine. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms have bidets and slippers. Desks are also included. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 for adults and JPY 2,000 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 2000 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM—-anytime
  • Check-out: 10:00 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL SUI HAMAMATSU Hotel
HOTEL ACT GARDEN HAMAMATSU
HOTEL SUI HAMAMATSU Hamamatsu
HOTEL SUI HAMAMATSU Hotel Hamamatsu

Frequently asked questions

Is free cancellation available at HOTEL SUI HAMAMATSU?

HOTEL SUI HAMAMATSU provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to see close to HOTEL SUI HAMAMATSU?

This hotel is situated in Naka Ward, just steps from Hamamatsu Diorama Factory Museum, and within a 10-minute walk of Hamamatsu Castle and Hamamatsu Municipal Art Museum. You'll also find Hamamatsu Museum of Musical Instruments and Hamamatsu Observation Deck less than a mile away.

Will I be able to park at HOTEL SUI HAMAMATSU?

Yes, there is accessible parking available.

Does HOTEL SUI HAMAMATSU have a casino on the premises?

No, HOTEL SUI HAMAMATSU doesn't have a casino.

Will I find an indoor pool at HOTEL SUI HAMAMATSU?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at HOTEL SUI HAMAMATSU?

Couples staying at this hotel will appreciate amenities like a separate bath and shower and slippers as well as a 24-hour front desk.

Does HOTEL SUI HAMAMATSU have a hot tub?

No, this hotel doesn't have a spa tub.

Does HOTEL SUI HAMAMATSU feature a restaurant that includes a breakfast menu?

HOTEL SUI HAMAMATSU offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will HOTEL SUI HAMAMATSU allow pets to stay for free?

No, pets aren't allowed at HOTEL SUI HAMAMATSU though service animals are welcome.

Does HOTEL SUI HAMAMATSU have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from HOTEL SUI HAMAMATSU?

The closest major airport to HOTEL SUI HAMAMATSU is Mt. Fuji - Shizuoka Airport (FSZ), which is about 26.3 mi away.

Can I book a room with a balcony at HOTEL SUI HAMAMATSU?

No, you won't find guestrooms with balconies at HOTEL SUI HAMAMATSU.

HOTEL SUI HAMAMATSU Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 174 out of 277 reviews
Rating 8 - Good. 73 out of 277 reviews
Rating 6 - Okay. 25 out of 277 reviews
Rating 4 - Poor. 5 out of 277 reviews
Rating 2 - Terrible. 0 out of 277 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

BARRY, ATLANTA

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with friendly staff, but bathroom smelled like mold.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience overall. The staff were friendly, helpful, and very professional. The room was surprisingly spacious for Japan, clean, and comfortable. It’s a short walk from the main station and close to plenty of restaurants and nightlife. The free happy hour drinks are a great touch. Definitely recommend and would gladly stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Kohki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although the hotel is a bit of a walk from Hamamatsu Station — about 10 minutes — it’s still a great option for staying in the area. There’s a shopping arcade nearby that stays lively late into the night, which adds convenience and atmosphere. Breakfast includes eel, a local specialty, and it was truly delicious. Overall, a pleasant stay with a nice taste of the region.
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic welcome and all the staff were friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Brandon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience at Hotel Sui Hamamatsu and definitely recommend it! 5 stars
Stayed 9 nights in Oct 2025

10/10 Excellent

Branko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Hitomi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People were all nice. Happy hour was Excellent. Free rice ball was tasty. Air conditioner was soso.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel, the staff is so friendly, the breakfast was a must, and area was close to the station. Would stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2025

8/10 Good

Gwen

Liked: Cleanliness
Good location. Breakfast ok. Laundry room very useful and reasonably priced. Air conditioning in public areas a bit too cold. appreciated Happy Hour and onigiri. Staff helpful despite not knowing much English (to be fair my Japanese is not good!)
Stayed 10 nights in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again. Rooms are small but comfortable, with all the necessary amenities. They can stay eco-friendly and convenient by offering guests the opportunity to grab anything they need on the first floor but without putting it in the room. All the convenience and less waste. They have a happy hour where you can have unlimited drinks for FREE. They have laundry facilities which are good but were very busy when I used them. Overall I was super pleased.
Stayed 1 night in Jun 2025

10/10 Excellent

Wai Yuen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The package offered is very competitive. Happy hours with free high quality dinner are surely the bonus. The staffs are very helpful, polite and nice. Highly recommended
Stayed 1 night in Jun 2025

10/10 Excellent

Bunthan, Albanvale

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great team, property and convenient location.
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable hotel

Hotel was clean and comfortable. Also, it’s a nice walking distance from Hamamatsu station. I didn’t enjoy breakfast (bread quality could be improved) but free drinks and onigiri was pretty nice touch. Hamamatsu city doesn’t have any Marriott or Hilton hotels so, I would stay here as long as price is decent.
Stayed 2 nights in May 2025

10/10 Excellent

Edmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying at this proper. They currently have new ownership but everything was great like my last stay.
Stayed 11 nights in Apr 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, good English speakers, free alcohol happy hour and free unagi onigiri at dinner time. Clean facilities and pleasant stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaynie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were very welcoming and helpful. There were many amenities available at the hotel and the room was small but comfortable and well laid out. We enjoyed our stay very much!
Stayed 2 nights in Apr 2025

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A few minutes walk to the station

Very nice hotel. A few minutes walk to the station. Good breakfast buffet—both western and Japanese options. Not far from Hamamatsu Castle park. I would happily stay again.
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lloyd

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was prefect and the staff were all so friendly! The breakfast was delicious. We had a perfect stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend stay

It was a last minute booking for us but a surprisingly nice stay. Staff are young and energetic. Room is basic but good size and clean. We were surprised they had rice ball meal from 8-10 pm. Breakfast was excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Luiza Maria

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024