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Tsumugi

Property class: 2.5

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Photo gallery for Tsumugi

A modern building with multiple floors, large windows, and a well-maintained garden with rocks and shrubs.
A traditional Japanese onsen with wooden beams, large windows, and a hot spring bath.
A staircase with red carpeted steps, metal railings, and a wooden handrail.
A hotel room with two beds, a wooden headboard, a large window, and a view of the sea.
A room with a wooden floor, a stone wall, and a wooden partition.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
1322-23 Gora, Hakone, Kanagawa, 2500408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Sengokuhara Onsen
    ‪2 min walk‬
  • Place, Ōwakudani
    ‪5 min walk‬

Room options

View all photos for Japanese Style Twin Room

Two beds with wooden headboards in a hotel room.

Japanese Style Twin Room

  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Japanese Style Twin Room

A hotel room with two beds, a chair, a desk, and large windows.

Deluxe Japanese Style Twin Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Western Style Twin Room

A hotel room with two beds, each with white bedding and a maroon throw blanket. The room features a textured wall and a wooden headboard.

Western Style Twin Room

  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Hakone

Located in Gora within a 5-minute walk of Ōwakudani, Tsumugi is within a mile (2 km) of other popular attractions like Hakone Gora Park. This 8-room hotel welcomes guests with conveniences like a full-service spa, free self parking, and a terrace.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Sengokuhara Onsen - 2 min walk - 0.1 miles
  • Ōwakudani - 5 min walk - 0.3 miles
  • Hakone Gora Park - 5 min drive - 1.5 miles
  • Hakone Museum of Art - 5 min drive - 1.5 miles

Getting around

  • Kowakidani Station - 5 min drive
  • Hakone Miyanoshita Station - 7 min drive
  • Haneda Airport (HND) - 138 min drive

Restaurants

  • ‪大涌谷 駅食堂 - ‬4 min drive
  • ‪箱根餃子センター - ‬5 min drive
  • ‪ダイニングはこね - ‬4 min drive
  • ‪鮨・天麩羅 風月 - ‬5 min drive
  • ‪極楽茶屋 - ‬4 min drive

About this property

Tsumugi

Guests staying at Tsumugi enjoy a full-service spa, free WiFi in public areas, and a terrace. You can put free parking to good use if you drive. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. Other amenities at this hot springs hotel include a vending machine, a garden, and barbecue grills.
32-inch LCD TVs offer entertainment. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Safes and toothbrushes and toothpaste are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are hot springs open between 3:00 PM and 9:00 PM.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Full-service spa
  • Hot spring

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Hot spring
  • Hot springs open from 3:00 PM - 9:00 PM
  • Hot springs water temperature - 108 ºF
  • Public indoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 10 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets (service animals welcome)

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-5:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 15
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Hot springs access available from 3:00 PM to 9:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

TSUMUGI Resort Hakone
TSUMUGI Hakone
TSUMUGI Hotel
TSUMUGI Hakone
TSUMUGI Hotel Hakone

Frequently asked questions

Is a free cancellation option available at Tsumugi?

Tsumugi offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Tsumugi?

As of Nov 5, 2026, prices found for a 1-night stay for 2 adults at Tsumugi on Nov 29, 2026 start from $254, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Tsumugi?

This hotel is situated in Gora within a 10-minute walk of Ōwakudani and Sengokuhara Onsen. You'll also find Lake Ashi and Hakone Gora Park within a short drive.

Will I be able to park at Tsumugi?

Yes, self parking is offered for free at the hotel.

Is a spa located at Tsumugi?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Tsumugi feature a casino?

No, Tsumugi doesn't have a casino.

Will I find an indoor pool at Tsumugi?

No, there is no indoor pool at this hotel.

Is Tsumugi good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and slippers as well as a hot spring.

Does Tsumugi have a hot tub?

No, but this hotel does have a hot spring.

Does Tsumugi feature a restaurant that includes a breakfast menu?

No, Tsumugi doesn't have a restaurant that serves breakfast.

Will Tsumugi allow pets to stay free of charge?

No, pets aren't allowed at Tsumugi though service animals are welcome.

Does Tsumugi have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Tsumugi?

No, you won't find guestrooms with balconies at Tsumugi.

Tsumugi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 8 out of 17 reviews
Rating 8 - Good. 9 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staffs. We like here
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉も食事も満足し日頃の疲れを癒せる宿でした。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お食事が美味しかったです 温泉も源泉掛け流しでのんびりはいれて良かったです スタッフの方の接客も暖かかったのでまた利用したいなと思ってます
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
ロビーや部屋の内装は綺麗でアメニティも充実していて温泉もとても良く、スタッフにも良くして頂けて、満足してます。 1点だけ改善して頂きたいのはロビーにあるコーヒーマシーンが使えなかったので、インスタントのブラックコーヒーの粉末もあると嬉しかったです。 両親の金婚式に連れていきましたが、大変喜んでいました。また機会があれば宿泊したいです。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Zuvorkommend, freundlich und immer darauf bedacht den Wünschen und Ansprüchen des Gastes unaufgefordert entgegen zu kommen. Ein großartiges Erlebnis !
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お湯が最高。スタッフの対応もとてもよい。 18：45開始指定の夕食で、最初の料理(前菜)の提供が19：00。これは遅い。 料理は朝夕、量・質ともによかった。
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Wer traditionelle japanische Kultur erleben will, ist hier genau richtig. Egal ob Badekultur in den nach Geschlechtern getrennten Räumlichkeiten inkl. heißer Quellen, das inklusive traditionelle Mehrgänge Menü sowohl zum Frühstück als auch Abendessen, oder auch die Gewohnheit, die Schuhe schon am Eingang auszuziehen - hier stimmt alles. Und das Personal ist Mega bemüht und Dank Translator App konnten wir sehr gut kommunizieren. Der Koch hat, nachedem wir am Check-Inn gesagt haben, dass ein Gast Veganer ist, innerhalb kurzer Zeit für alle Abende und Frühstück eas tolles, traditionell japanisches gezaubert. Auch, wenn wir erst mühsam erklären mussten, was vegan bedeutet🤗 Einzig wer gerne eine eigene Dusche auf dem Zimmer hätte, oder eine europäische Frühstücksvariante sucht, ist hier falsch.
veganes Hauptgericht links, regulär rects
Heiße Quellen in Hakone
reguläres Frühstück
reguläre Vorsprisr
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

異次元の感動の料理に驚き

今まで食べたことがないような料理が満載でした。味にうるさい妻も大変喜んでました。掃除もきれいに行き届いてました。夏ですと、大文字の山焼きがきれいに見えるそうです。
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Staff & service
温泉は気持ちよかったです
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

つむぎ

周りの環境もスタッフもいい感じでした。
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
アットホームで温かい旅館。
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
見晴らしの良いお宿でした。従業員の方も丁寧でアットホームな感じが好感を持てました。お部屋も広々としており快適でした。お風呂は源泉掛け流しという事で少し熱めで気持ちよかったです。作りは全体的に簡素で露天風呂があったらな、という感じでした。ハイシーズンとは言え、素泊まりにしてはちょっと高かったかなという感想です。
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋、食事、お風呂、おもてなし、全て良し。洗面所の照明が暗すぎかなぁ。
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

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