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Microtel Inn & Suites by Wyndham Gulf Shores

2.0 out of 5.0

Recent guest reviews

Work on better breakfast other than it was a great stay. Very respectful employees close to the beach. Wifi connections comfortable room. Very clean. Fridge and microwave.

Horrible! The room had a leak in the ceiling where lights were, which is incredibly dangerous and when we returned, our room was wet, clothes soaked, not to mention the smell it caused....

First room smelled of raw sewage. Changed to a different room and the bathroom ceiling was covered in mold.

Clean room and relatively quite. Breakfast was mainly continental with the only hot items were pancakes and instant oatmeal. The pool photo is a little deceiving—-it is very small. We checked out the “workout” room but didn’t end up using it. (It’s a former sleeping room with a treadmill and elliptical close together. Free weights up to 50 pounds).

Room AC temp was down at 60 when I checked in! Breakfast closed early; staff practically physically blocked me from getting juice at 9:50 when breakfast was scheduled until 10. Hotel staff attempted to enter room without knocking we’ll before check out time; luckily I had security lock in place. Walls very thin, heard tv from adjoining room over mine. Not impressed

Hotel staff was very nice and helpful. All areas were clean. Room was comfortable. Awesome price, perfect location.

We needed a hotel close to the marina for a boating outing. We stayed Friday night and enjoyed it so much we stayed another night before heading home after our outing. Clean rooms, friendly staff, reasonable price and nice continental breakfast. I would stay again.

Thank you for a great stay. Would have been 5 stars across the board but our room had a moldy/smokey smell. I took care of it with air freshener and a candle.

Our room was fine. It was clean, and bed was comfortable. We used the pool one night, and it was fine too. We did not use the breakfast, so can not comment. The location was good, with easy access to food, and the beach. Getting in to the parking lot is no trouble, but leaving is a little rough being right on the highway, and needing to turn left to go to beach. It is very close to the airport, but in the room, there was no noise from planes. The room was fine, but some of the stuff needs to be fixed or updated. Our sink had released from the counter, so there was a 2 inch drop. It still worked, but looked bad. Parking was fine. The hotel was sold out, but we were easily able to park. They must have much more parking spots than needed. The tv reception was a little funny. Most channels were fine, but some would work for a while, then cut our for no reason, then come back in 10 minutes. Overall, this place is fine, and really a good bargain.

to much noise from closing of doors early in the morning

The beds were not great felt like mattress was sloppy on the edges other than that perfect stay

I was kinda undecided because of some of the reviews that I had read previously. But once we got there and I was able to see everything clearly things were different. We had no problems everything went great and I would definitely consider staying here again!!!

Very clean, small rooms, no fridge, great staff and good location

Yes the confort ubication excellent and very satisfying in everything else

Hotel is not 5 minutes from beach. If you are trying to save money stay here. We were in gulf shores to go to the beach not stay in the room so it served as a decent place to shower and sleep

Great hotel. Super easy to check in, extremely good prices compared to other hotels in the area. Great location. Room was super clean and had extra cold air conditioning. Cute little pool that was clean and a nice break from the beach. Good breakfast. Get there early though because it gets very busy and crowded. Our room was missed by house keeping but we just asked the front desk on our way out for the afternoon and it was taken care of when we got back. We will be back to stay here.

Very clean and a very nice atmosphere.was very happy with the location had a great time

All was fine except the mattress which was very thin and could feel springs.

Hotel reeked of cigarettes and it was filthy. The stench was unbearable and I could not stop my allergies once the mold, dust and dirt hit my nose. People were noisy, but if that had been the only issue I would have been happy. The air in the room did not ever cool the room. FINALLY, I gave up and slept in my car. The 8 chairs for the 80 people trying to eat breakfast was ill-planned and not sanitary either. PAID $25.00 more over the internet than the hotel was charging and people were actually paying with no reservation. This hotel brand used to have a positive connotation to me, but not sure I will ever stay at one again since this one was so disgusting. Sorry, but not an experience I want to EVER repeat.

We had two rooms. The part of our group that stayed in the other room got bit by bed bugs. The hotel has two buildings. We were put on the second floor of the building that doesn't have an elevator! Gee that was fun hauling heavy luggage up and down the STAIRS. This is the ONLY hotel I have ever stayed at that had more than one floor without an elevator. Microtel needs to think about installing at least one because guests could have accidents dragging heaving luggage up and down the stairs. Two in our group had knee trouble and having to climb stairs aggravated their knees.

3600 Gulf Shores Parkway Gulf Shores AL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Microtel Inn & Suites by Wyndham Gulf Shores places you within a leisurely stroll of Pirate's Island Adventure Golf and The Track Family Recreation Center. This hotel has 125 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Located centrally in Gulf Shores, it's also near Gulf Shores Welcome Center and Craft Farms Golf Club.


Dining

Start your day off right with a free continental breakfast offered each morning.


Rooms

A TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Guests of Microtel Inn & Suites by Wyndham Gulf Shores have access to an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a meeting room, laundry facilities, and a picnic area.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 3

Standard Room, 1 Queen Bed, Accessible

Queen 1 | Sleeps 2

Suite, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Microtel Inn & Suites by Wyndham Gulf Shores

Everyone (11) Couples (47) Business (4) Family (47) Friends (21) Other (10)
5
Everyone

Work on better breakfast other than it was a great stay. Very respectful employees close to the beach. Wifi connections comfortable room. Very clean. Fridge and microwave.

By on Aug 27, 2018

Review comment responded on Aug 28, 2018

Thanks so much for your positive review! We hope you choose us for your next trip!

1
Everyone

Horrible! The room had a leak in the ceiling where lights were, which is incredibly dangerous and when we returned, our room was wet, clothes soaked, not to mention the smell it caused....

By on Jul 26, 2018

Review comment responded on Aug 15, 2018

Thank you for your feedback. It is true that we had a heavy rainstorm during your stay . This issue was brought to our attention immediately. What you failed to mention is the fact that we not only relocated you to a new room immediately, but we also offered you a sizeable discount to compensate you for your inconvenience. We did make the necessary repairs to this room after it was vacated

2

close to the beach

Everyone

First room smelled of raw sewage. Changed to a different room and the bathroom ceiling was covered in mold.

By on Jul 7, 2018

Review comment responded on Jul 10, 2018

Thank you for your feedback. We have addressed your issues and hope you will consider us on your next trip.

3

very average

Everyone

Clean room and relatively quite. Breakfast was mainly continental with the only hot items were pancakes and instant oatmeal. The pool photo is a little deceiving—-it is very small. We checked out the “workout” room but didn’t end up using it. (It’s a former sleeping room with a treadmill and elliptical close together. Free weights up to 50 pounds).

By on Mar 17, 2018

Review comment responded on Mar 19, 2018

Thank you for leaving a review.

3
Everyone

Room AC temp was down at 60 when I checked in! Breakfast closed early; staff practically physically blocked me from getting juice at 9:50 when breakfast was scheduled until 10. Hotel staff attempted to enter room without knocking we’ll before check out time; luckily I had security lock in place. Walls very thin, heard tv from adjoining room over mine. Not impressed

By , from Boston,MA on Mar 2, 2018

Review comment responded on Mar 20, 2018

Thank you for your review. Thank you for bringing these issues to my attention. I will address them immediately.

5

very nice hotel

Everyone

Hotel staff was very nice and helpful. All areas were clean. Room was comfortable. Awesome price, perfect location.

By , from Tuscaloosa, AL on Jan 16, 2018

Review comment responded on Jan 19, 2018

Thank you so much for your positive review.

5

nice hotel, close to marina for a reasonable price

Everyone

We needed a hotel close to the marina for a boating outing. We stayed Friday night and enjoyed it so much we stayed another night before heading home after our outing. Clean rooms, friendly staff, reasonable price and nice continental breakfast. I would stay again.

By on Oct 28, 2017

Review comment responded on Nov 13, 2017

Thank you so much for taking the time to write a positive review.

5

thank you!!!

Everyone

Thank you for a great stay. Would have been 5 stars across the board but our room had a moldy/smokey smell. I took care of it with air freshener and a candle.

By , from TN on Oct 23, 2017

Review comment responded on Nov 13, 2017

Thank you for your review.

4

hotel was inexpensive, and good location

Families

Our room was fine. It was clean, and bed was comfortable. We used the pool one night, and it was fine too. We did not use the breakfast, so can not comment. The location was good, with easy access to food, and the beach. Getting in to the parking lot is no trouble, but leaving is a little rough being right on the highway, and needing to turn left to go to beach. It is very close to the airport, but in the room, there was no noise from planes. The room was fine, but some of the stuff needs to be fixed or updated. Our sink had released from the counter, so there was a 2 inch drop. It still worked, but looked bad. Parking was fine. The hotel was sold out, but we were easily able to park. They must have much more parking spots than needed. The tv reception was a little funny. Most channels were fine, but some would work for a while, then cut our for no reason, then come back in 10 minutes. Overall, this place is fine, and really a good bargain.

By , from Alabama on Oct 16, 2016

Review comment responded on Oct 18, 2016

We are pleased that you enjoyed your stay with us. We hope that you decide to stay with us again when you return to our city. We did have a problem with DirecTV and it's reception over the weekend. Several calls were placed to customer service. They will be sending a technicianto help us resolve the issue that you mention

3
Everyone

to much noise from closing of doors early in the morning

By , from montgomery,al on Sep 13, 2016

Review comment responded on Oct 16, 2016

Your feedback is greatly appreciated. It is difficult to keep some people from closing the doors of their guest rooms quietly. We make it a point to mention it to people at check-in. I will discuss this with all staff members to see if we can come up with a planto resolve the situation

Microtel Inn & Suites by Wyndham Gulf Shores

3600 Gulf Shores Parkway, Gulf Shores, AL 36542