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Hostal Urban

1.0 star property

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Photo gallery for Hostal Urban

A modern interior with seating arrangements, a green wall, and string lights.
A curved staircase with a metal railing, leading to a second-floor landing with a door.
A hotel room with a bed, a desk, a refrigerator, a TV, and a window with a view of buildings.
A café interior with a blue patterned wall, a wooden bar counter, two red stools, and a coffee machine.
A person sitting at a table with a laptop, a coffee cup, and a potted plant.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
Vía 7, 3-65, Guatemala City, Guatemala, 01004
  • Place, Avenida La Reforma
    ‪6 min walk‬
  • Place, Torre del Reformador
    ‪10 min walk‬
  • Place, Guatemala City Hall
    ‪11 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪6 min drive‬

Room options

View all photos for Basic Double Room, 2 Double Beds

A hotel room with two beds, a clock on the wall, and a window with curtains.

Basic Double Room, 2 Double Beds

  • 108 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Basic Double Room

A single-bed room with a wooden headboard, a small wooden nightstand, and a window with a view of the outside.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Single Room

A small, compact room with a single bed, a sink, and a mirror.

Basic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Basic Double Room

A small, neatly arranged bedroom with a bed, bedside table, and shelves with plants and pictures.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

A bedroom with a bed, a desk, a chair, a window with curtains, a wall art piece, and a shelf with a plant.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

A compact room with a bed, a desk, a chair, a TV, and a kitchenette area.

Basic Double Room

  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

A bedroom with a grey upholstered headboard, a white bedspread, two black and white patterned pillows, and a furry throw blanket. There are two bedside tables with lamps, and three wall-mounted decorative plates above the bed.

Basic Double Room

  • 108 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Basic Double Room

A bedroom with a bed, bedside tables, a bench, a ceiling light fixture, and a wall-mounted artwork.

Basic Double Room

  • City view
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room, Balcony

A small, clean room with a bed, a window, and a door.

Basic Double Room, Balcony

  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

A neatly made bed with white bedding and two black and white patterned pillows, flanked by two bedside tables with lamps and small potted plants.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

A small, neatly arranged bedroom with a bed, a bedside table with a lamp, a small desk with a fan, and a window providing natural light.

Basic Double Room

  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

A bedroom with a bed, a bedside table with a lamp, a standing fan, and a small refrigerator.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room

A bedroom with a bed, pillows, a TV mounted on the wall, and a window with a view of the outside.

Double Room

  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

A neatly made bed with a white duvet and pillows, a small bedside table with a towel, and a wall-mounted abstract art piece.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

A compact hotel room with a bed, a desk with a microwave, a small table with a lamp, and a window with curtains.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

A neatly made bed with patterned pillows, a black headboard, and a bedside table with a lamp and decorative item.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Room

A small, single-bed room with a blue accent wall, a ceiling fan, and a door.

Basic Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Guatemala City

Located in Zona 4, Hostal Urban is within a 10-minute stroll of sights such as Avenida La Reforma and Botanical Garden. This 16-room hostel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.
View more Hostels in Guatemala CityOpens in a new window

What's nearby

  • Avenida La Reforma - 6 min walk - 0.4 miles
  • Torre del Reformador - 10 min walk - 0.6 miles
  • Estadio Nacional Mateo Flores - 10 min walk - 0.6 miles
  • Guatemala City Hall - 11 min walk - 0.6 miles
  • Palace of Justice - 13 min walk - 0.7 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 18 min drive

Restaurants

  • ‪Øl - ‬1 min walk
  • ‪San Martín - ‬3 min walk
  • ‪Santo Remedio Vía 8 Zona 4 - ‬2 min walk
  • ‪Flor De Lis - ‬3 min walk
  • ‪14 Grados - ‬2 min walk

About this property

Hostal Urban

At Hostal Urban, guests have access to free WiFi in public areas. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect to find free WiFi. Housekeeping is available once per stay.

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  • Parking included
  • Free WiFi
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

More

  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 30 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Frequently asked questions

What's there to see near Hostal Urban?

This hostel is situated in Zona 4 within a 10-minute walk of Avenida La Reforma, Torre del Reformador, and Botanical Garden. You'll also find Estadio Nacional Mateo Flores and Guatemala City Hall less than a mile away.

Will I be able to park at Hostal Urban?

No, there isn't parking at this hostel.

Does Hostal Urban have a casino?

No, Hostal Urban doesn't have a casino.

Is there an indoor pool at Hostal Urban?

No, there is no indoor pool at this hostel.

Is Hostal Urban good for couples?

Couples staying at this hostel will appreciate amenities like a 24-hour front desk plus some rooms include a city view and a kitchenette.

Are there hot tubs at Hostal Urban?

No, this hostel doesn't have a spa tub.

Does Hostal Urban have a restaurant that serves breakfast?

No, Hostal Urban doesn't have a restaurant that serves breakfast.

Will Hostal Urban allow pets to stay free of charge?

No, pets aren't allowed at Hostal Urban.

Are there connecting rooms at Hostal Urban?

No, there aren't connecting guestrooms at this hostel.

Where is the closest airport to Hostal Urban?

The closest major airport to Hostal Urban is La Aurora Intl. Airport (GUA), which is 3.6 mi away (18 minutes by car).

Can I book a room with a balcony at Hostal Urban?

Yes, some rooms at this hostel offer a patio where guests can enjoy city and courtyard views.

Hostal Urban Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 4 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 3 out of 17 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good location, decent room for the price, nice quiet coffee shop in the same property. They ask you to leave a deposit or your ID. Not a bad place to stay place to stay for a couple of nights for the price.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Magin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Nate

Liked: Cleanliness, staff & service

Great value for the cost

The rooms were very clean and functional. As has been mentioned before, the beds are old and springy. You definitely get great value for the price. The staff is very helpful and understanding. The rooftop balcony has a good view of zone 4. One bonus of location is the nearby mall and supermarket.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Magin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Nate

Liked: Cleanliness, staff & service

Nothing special

It is a decent stay, nothing special. I was the only tennet that night so i switched toba more comfortable room. I wish i moved to the hostel before to interact with mote guests and for a better price. The only benefit is location for this place, but the fee is a little to high for the quality of the place.
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
They wouldnt let me check in unless they kept my passport (totally illegal) or pay a deposit with no receipt… I asked for a mug and a pan for hot water, and they took a photo of me with the pan/mug as proof that they lent it.. first time in my life to see this ridicoulous and terrible customer service practices..
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Hans

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is nothing like the photos advertised. The room was filthy, smelled awful, and the beds were dirty and had bugs on them. When I arrived, they demanded my passport and refused to return it unless I paid Q200. The walls were stained with what appeared to be bodily fluids, and the bathroom smelled so bad I couldn’t even shower there. I immediately showed them the pictures I took of the bed and walls, but they still refused to give me a refund. I had no choice but to leave. Thankfully I found a great hotel around the corner called (Good Hotel) that save my day, and the experience was a totally 180* from what I experienced with Hostal Urban. This was an extremely unpleasant and unsafe experience, and I would strongly warn others to avoid staying here.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Maribel

Disliked: Amenities, property conditions & facilities
Un lugar no muy vistoso y ubicado en una zona no muy agradable, aparte de peligrosa.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Cristian

Disliked: Cleanliness, amenities, property conditions & facilities
No me volvería a hospedar en este lugar. Varias cosas, el suelo de la cocina era de cubos de vidrio, los cuales estaban rotos y de hecho solo tenía una cinta transparente encima. Existe un alto riesgo de cortarse. Tengo fotos y videos que lo prueban Los paños manchados, las sábanas y fundas de almohadas rotas. El baño olía mal y estaba super sucio. Nada es como en las fotos.
Block del suelo roto con cinta en media cocina
El pie se va ahí y terminas en el hospital
Baño sumamente sucio
Baños asquerosos. No sé cómo algún hotel tiene estos paños
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención del personal
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

John

Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

eddy

Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

JOSE MISAEL

Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Nate

Stayed 1 night in Oct 2025