Chateau Star River Guangzhou

4.5 star property
Luxury hotel with 2 restaurants connected to the convention center in Guangzhou

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Photo gallery for Chateau Star River Guangzhou

Exterior
Exterior
Castle Suite | 1 bedroom, premium bedding, down comforters, minibar
Castle Suite | 1 bedroom, premium bedding, down comforters, minibar
2 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Bar
  • Room service
  • Breakfast available
  • Laundry

Explore the area

View in a map
No.1 Panyu Road North, Panyu District, Guangzhou, Guangdong, 511430
  • Place, Chimelong Paradise
    ‪4 min drive‬
  • Place, Chimelong Water Park
    ‪5 min drive‬
  • Place, Canton Fair Complex
    ‪7 min drive‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪41 min drive‬

Room options

Deluxe Queen Suite

  • Sleeps 2

Deluxe River-view Double Suite

  • Sleeps 2

Deluxe Room City View

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Chateau River View Room

  • 646 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Executive Room City view

  • 592 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Castle Suite

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe King Room River View

  • 592 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe City View Room With King Size Bed

  • Sleeps 2

Deluxe City-view Twin Room

  • Sleeps 2

Deluxe River-view Queen Room

  • Sleeps 2

Deluxe River-view Twin Room

  • Sleeps 2

Executive River-view Queen Room

  • Sleeps 2

Executive City-view Queen Room

  • Sleeps 2

Castle Room - River-View (Double bed)

  • Sleeps 2

Castle Room - River-View (2 beds)

  • Sleeps 2

Deluxe Room City View, 2 Twin Beds

  • 592 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Deluxe Room River View

  • Sleeps 3
  • 2 Large Twin Beds

Executive Room River View

  • Sleeps 3
  • 1 King Bed

Castle Twin Room, River view

  • River view
  • Sleeps 3
  • 2 Large Twin Beds

Castle King Room, River view

  • River view
  • Sleeps 3
  • 1 King Bed

Octonauts Family Theme Room

  • Sleeps 2

Guestroom - River-View (Double bed)

  • Sleeps 2

Guestroom - River-View (2 beds)

  • Sleeps 2

VR4D Immersive Experience Double Bed Room

  • Sleeps 2

VR4D Immersive Experience Twin Room

  • Sleeps 2

Suite - River-View (Double Bed)

  • Sleeps 2

Classic Ultraman Theme Room

  • Sleeps 2

Executive Queen Suite

  • Sleeps 2

Executive Suite - River-View (Double Bed)

  • Sleeps 2

Milky Way Bay Castle Suite

  • Sleeps 2

Castle Family Friendly Room - River-View

  • Sleeps 2

Deluxe Family Friendly Suite - River-View

  • Sleeps 2

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About the neighborhood

Guangzhou

Located in Panyu, Chateau Star River Guangzhou is within a few miles (5 km) of popular sights such as Chimelong Water Park and Chimelong Safari Park. This 304-room, 4.5-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking. It's connected to the convention center in central Guangzhou and also close to Chimelong Paradise.

What's nearby

  • Chimelong Paradise - 4 min drive - 2.4 miles
  • Chimelong International Circus - 5 min drive - 3.3 miles
  • Chimelong Safari Park - 5 min drive - 3.0 miles
  • Chimelong Water Park - 5 min drive - 3.1 miles
  • Canton Fair Complex - 7 min drive - 6.7 miles

Getting around

  • Nancun Wanbo Station - 4 min drive
  • Shiguanglu Station - 9 min drive
  • Baiyun International Airport (CAN) - 39 min drive

Restaurants

  • ‪Four Seas International House (四海一家) - ‬4 min drive
  • ‪道谷有机主题餐厅 - ‬19 min walk
  • ‪渔民新村 - ‬14 min walk
  • ‪本家韩国料理 - ‬4 min drive
  • ‪McDonald's (麦当劳) - ‬8 min walk

About this property

Chateau Star River Guangzhou

Luxury hotel with 2 restaurants connected to the convention center in Guangzhou
Guests staying at Chateau Star River Guangzhou enjoy an indoor pool, a gym, and a sauna. There's free parking, and an airport shuttle (available on request) for CNY 800 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include outdoor tennis courts, free WiFi in public areas, and an indoor tennis court.
Guests can expect 40-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include minibars, coffee makers, and free local calls.
3 outdoor tennis courts, an indoor tennis court, and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:30 AM on request
  • Train station pick-up and drop-off shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free theme park shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 228 for adults and CNY 114 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Always Cantonese
  • E-cafe
  • Lobby Bar

Things to do

  • 3 outdoor tennis courts
  • Health club
  • Indoor pool
  • Indoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Children's toys
  • Free theme park shuttle
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 23 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 350.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 1000.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Airport shuttle fee: CNY 800 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 800 (one-way)
  • Rollaway bed fee: CNY 350.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available during limited hours) or the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chateau River
Chateau Star River
Chateau Star River Guangzhou
Chateau Star River Hotel
Chateau Star River Hotel Guangzhou
Chateau Star River Guangzhou Hotel
Chateau Star River Guangzhou Hotel
Chateau Star River Guangzhou Guangzhou
Chateau Star River Guangzhou Hotel Guangzhou

Frequently asked questions

Is a free cancellation option available at Chateau Star River Guangzhou?

Chateau Star River Guangzhou offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to see near Chateau Star River Guangzhou?

This hotel is situated in Panyu, close to Chimelong Paradise and Canton Tower. You'll also find Chimelong Water Park and Chimelong Safari Park within a short drive.

Is there parking available at Chateau Star River Guangzhou?

Yes, self parking is offered for free at the hotel.

Does Chateau Star River Guangzhou include a casino on the premises?

No, Chateau Star River Guangzhou doesn't have a casino.

Will I find an indoor pool at Chateau Star River Guangzhou?

Yes, this hotel has an indoor pool along with an outdoor pool.

What will couples enjoy most about a stay at Chateau Star River Guangzhou?

This waterfront hotel offers plenty of amenities for couples including an indoor pool, a bar, and 2 restaurants.

Does Chateau Star River Guangzhou have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Chateau Star River Guangzhou have a restaurant with a breakfast menu?

Yes, Chateau Star River Guangzhou has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Chateau Star River Guangzhou allow pets to stay for free?

No, pets aren't allowed at Chateau Star River Guangzhou.

Are there connecting rooms at Chateau Star River Guangzhou?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Chateau Star River Guangzhou?

The closest major airport to Chateau Star River Guangzhou is Foshan (FUO-Shadi), which is 22.2 mi away (28 minutes by car). Another top airport is Baiyun International Airport (CAN), which is around 25.6 mi away.

Are there rooms with balconies that I can book at Chateau Star River Guangzhou?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river or garden views.

Does Chateau Star River Guangzhou have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Chateau Star River Guangzhou.

Chateau Star River Guangzhou Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 84 out of 188 reviews
Rating 8 - Good. 65 out of 188 reviews
Rating 6 - Okay. 26 out of 188 reviews
Rating 4 - Poor. 7 out of 188 reviews
Rating 2 - Terrible. 6 out of 188 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

kumar

Stayed 6 nights in Apr 2025

10/10 Excellent

Maclain

Stayed 2 nights in Apr 2025

10/10 Excellent

JING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Hock Lai, KUALA LUMPUR

Liked: Cleanliness, staff & service, property conditions & facilities
Good room amenities.
Stayed 2 nights in Aug 2023

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!!!

Great big room and nice hotel lobby!!!
Stayed 1 night in Dec 2019

10/10 Excellent

Gonzalo, Chile

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I HAVE BEEN VISITING THIS HOTEL SINCE OPENING. I REALLY FEEL LIKE HOME. I WILL COME BACK ALWAYS, AND THE MAIN REASON IS MY GOOD FIREND ADAM, WHAT A GREAT SERVICE PERSON!!
Stayed 1 night in Oct 2019

6/10 Okay

JENNYR, Los Angeles

Traveled with group, Business traveler
I was here for a business trip and was told this was the nicest hotel in the area. The location was convenient, food wasn’t bad, and it was overall a decent experience. Initially, our room smelled like a smoking room so we asked to change and they gladly and quickly changed for us. Service here was fine and I don’t have many complaints. There are some food options down the street that were not bad.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room are great, soundproofing needed to be improve as we still able to hear sound from outside
Stayed 3 nights in May 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The check deals doesn’t have anyone who speaks English. I had ask a friend to help out. Almost no one speaks dangling at the hotel. Room service order was wrong and they didn’t understand what I wanted. I could go on, but it’s pointless. The hotel is extremely beautiful and the facilities are amazing, but the service is poor. The rooms could do with better cleaning specially carpets and toilet seats.
Stayed 1 night in May 2019

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value Hotel

Big nice room a but some have really weird design like having the sink facing the river. Still nice rooms!
Stayed 3 nights in Jan 2019

10/10 Excellent

Euny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Stay 💕

Love love love. Thank you for upgrading my room. VIP rounge was very convenient. I stayed in the corner suite. I loved the bathtub with great view but, bedroom layout wasn’t my favorite
Stayed 1 night in May 2018

10/10 Excellent

tang, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel with good service and a stone throw to the zoo in panyu
Stayed 2 nights in Jul 2018

10/10 Excellent

andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chateau River Guangzhou

luxurious hotel location somewhat outside of city. Higher end residential district, safely walk able it seems. very good service, various food sources local and international
Stayed 3 nights in Jul 2018

8/10 Good

ben, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet n nice river view

The wifi n tv in the bathroom doesnt really work. Staffs are really polite n nice, also has free shuttle bus to water park
Stayed 1 night in Aug 2018

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely but lacking

Although the staff was great and the rooms beautiful, the in-house restaurants were limited as was the neighborhood... It was a nice neighborhood but not a lot going on. Were there a bar or western restaurant (other than the lobby) in the hotel, we wouldn't have noticed the lacking neighborhood.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfying stay

Very spacious room, clean neat and new. Hotel breakfast has a wide selection, absolutely worth trying.

8/10 Good

Sunyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately, people are working there, can't speak English at all. Very hard to communicate. Other than that there were ok.
Stayed 2 nights in Jul 2017

8/10 Good

Kok Beng

Liked: Cleanliness, property conditions & facilities, room comfort

Satisfactory

One of the better choice in the Panyu area
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay

HUGE room, i mean HUGE. Comfortable, Tidy, Amazing grounds, Good buffet dinner, Very helpful staff, Free shuttle service to Chimelong Parks, Fantastic pool, Would visit again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible Hotel

The room is nothing like the photos- photo's show that it looks good and new but it's old and there is dust everywhere

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No english

The only complain i have is that the staff should speak real english.

10/10 Excellent

frannk, venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in guangzhou in all mi years going ther

Everything was perfect. Room, room service, attention. There is a shuttle to canton fair that us always on time.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel but not much around, abit far out

Nice hotel, clean, but kind of in middle of nowhere, taxi ride is needed to get to attractions