Superior Room
from $94
NH Collection Guadalajara Providencia
4.5 out of 5.0
4.4
out of 5
"Very good!"
See all 23 reviews
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Recent guest reviews
NH Providencia is not located in the oldest or most historic part of Guadalajara, but it is located in the part which is both safe and attractive. This is not a great city for free and unrestricted walking, but the NH Providencia is extremely well situated and offers numerous interesting restaurant opportunities, plus a cheap (60 peso) cab ride to some beautiful colonial architecture, like Basilica Zapopan. The restaurant in the hotel is one of the few places in Guadalajara where you can find a small plates meal. Most restaurants tend to large servings of grass fed beef, which happens to be excellent. But the hotel restaurant also offers lighter meals, should you be interested. In my life I have only lost a cell phone once. Which happened to be in Guadalajara on this trip. The hotel concierge retrieved the phone in 30 minutes. So that is pretty good service. I recommend the hotel.
I always stay here when I visit Guadalajara. Hotel staff is very friendly, Hotel is extremely clean and the breakfast buffet is a must!
Great Hotel! Front Desk Staff very courteous and the room is spectacular with a prime location.
very good hotel very friendly staff , nice room , restaurant is very good
Very comfortable, good valué For money, nice staff, restaurants
Location is great. Lots of restaurants, bars and clubs in a walking distance.
Excellent service . Sparkling clean, and terrific location . This is the place to stay in Guadalajara . Can't say enough good things.
The hotel is good. The staff don't speak much English, so it helps if you can speak Spanish.
I really enjoyed the experience. The breakfast buffet was delicious. The view on the bedroom was amazing! The location is surrounded by nice stores. I really like it.
Amazing- totally kind and helpful professionals- They make you feel like family, only bettr
Staff was very friendly. Location is superb with a great local restaurant next to the hotel. Very nice rooms.
I have stayed at this hotel on two previous visits to Guadalajara and will keep coming back, because they get the small things right. The attentive service at the front desk, in the restaurant or by housekeeping. The rooms with the balconies are great to take in the pulse of the plaza, the sounds and the smells from the restaurants below. If there was a downside I would point to the mattress, as I prefer a softer one rather than the harder type.
Although no other guests were checking in it took us almost 1/2 hour. The clerk was confused. The bellman apologized on her behalf and told us that the wait time was totally unacceptable! The clerk would not honour our NH member number for pointaccumulation as we had not booked direct through hotel. When we checked the hotel rates direct the cost was substantially higher. We've stayed numerous times and have pending reservations upcoming. Thank goodness there are restaurants close at hand as the hotel restaurant food is dismal and terribly over priced. Even the coffee is terrible!
Location on a plaza with excellent restaurants and movies theaters
Overall we had a good experience. The rooms are spacious and well equipped, but starting to show wear and tear like scratches on the floors and furniture and a slow draining bathroom sink. With the AC on acting as white noise, the room was very quiet. Enjoyed the free Wi-Fi in the room. The hotel is located in a plaza that has several restaurants and banks, a movie theater and a few stores. The only problem was that the preauthorization they made to our credit card upon check-in for extra charges (the room was prepaid) was still open a few days after we left. Make sure they close it before you leave!
I checked in for one night and arrived in a group of 12 people at 1:00. Upon returning from a quick lunch before a meeting the lady who checked me in called me over by name to inform me a man had come in to meet with me. She contacted the gentleman and arranged for us to meet. This is just one example of the service provided. Room was impeccable and had a different but welcome layout from the typical hotel room layout.
Stayed here overnight on a business trip. Everyone was super friendly from the bellboy to the receptionist, to the waiter in the lounge. Smiles all around. The hotel is host to a lot of business people doing their daily lives and a great spot to meet and hang out. I was unable to get a king size bed, because of the occupancy, but they were very accomodating and allowed me a late check-out with no charges attached. The rooms are very modern and spacious, it is def.5 star, the bathroom itself was hugh. And I didn't miss the King size bed, I had 2 brand new twins to choose from. I felt very at home there, even though spanish is not my nantive language, there was always someone from the hotel willing and able to translate into english for me. Only positive critiscism is that the french fries were terrible!! Lol, they must have been boiled in oiled as opposed to fried.on the other hand, I requested watermelon juice and they didn't have any but made it for me anyways. I will be staying here again.
this hotel is a few months old, and is in really good condition everything was clean, location was perfect there is a lot of good restaurants walking distance and they have the best argentinian restaurant right there at the hotel, the breakfast buffet was excelent i recomend you get it with your hotel package, the service was really good there is really nothing bad i can saiy about this hotel, i loved it and i will be back, the only negative i can find is there is no pool to relax in a warm city like guadalajara.
This hotel is absolutely perfect, the only thing I can think of is that it doesn't have a pool. I stayed at the Hilton and after that I went to the NH Collection, I will always stay at the NH Collection. It is far better value than the Hilton, the people are friendly and you can't beat the location. This hotel felt like home sweet home!
Extremely happy
Guest reviews for NH Collection Guadalajara Providencia
excellent choice for guadalajara hotel.
Couples
NH Providencia is not located in the oldest or most historic part of Guadalajara, but it is located in the part which is both safe and attractive. This is not a great city for free and unrestricted walking, but the NH Providencia is extremely well situated and offers numerous interesting restaurant opportunities, plus a cheap (60 peso) cab ride to some beautiful colonial architecture, like Basilica Zapopan. The restaurant in the hotel is one of the few places in Guadalajara where you can find a small plates meal. Most restaurants tend to large servings of grass fed beef, which happens to be excellent. But the hotel restaurant also offers lighter meals, should you be interested. In my life I have only lost a cell phone once. Which happened to be in Guadalajara on this trip. The hotel concierge retrieved the phone in 30 minutes. So that is pretty good service. I recommend the hotel.
nice location
Everyone
I always stay here when I visit Guadalajara. Hotel staff is very friendly, Hotel is extremely clean and the breakfast buffet is a must!
Review comment
Cristina Lugo Guest Relations responded on Jul 28, 2017
Thank you so much for the time you took to evaluate us, we really appreciate all the comments from our guests, is very important to us to improve day by day, we are glad that we meet your expectations, you´ll always be welcome in NH Collection Guadalajara Providencia Cristina Lugo Flores//Paola Otañez Macías Guest Relations Hotel NH Collection Guadalajara Providencia
nice visit
Couples
Great Hotel! Front Desk Staff very courteous and the room is spectacular with a prime location.
awesome family trip
Families
very good hotel very friendly staff , nice room , restaurant is very good
great option
BusinessTravelers
Very comfortable, good valué For money, nice staff, restaurants
fantastic for the weekend
Singles
Location is great. Lots of restaurants, bars and clubs in a walking distance.
nh guadalajara is tops !!
Couples
Excellent service . Sparkling clean, and terrific location . This is the place to stay in Guadalajara . Can't say enough good things.
nice clean modern hotel
Singles
The hotel is good. The staff don't speak much English, so it helps if you can speak Spanish.
nice location
Couples
I really enjoyed the experience. The breakfast buffet was delicious. The view on the bedroom was amazing! The location is surrounded by nice stores. I really like it.
the elite. best classy hotel in guadalajara
GetawayWithFriends
Amazing- totally kind and helpful professionals- They make you feel like family, only bettr
Dear Mr. Ken thank you so much for the time you took to evaluate us, every comment from our guests is very important to us so we can improve day by day, it is a pleasure to know that you had a wonderfull stay with us, and believe me, we appreciate your belonggins the same as you do, we care about that. we really hope to see you soon as one of our distinguish guests. if you need something adittional please don´t hesitate in contact us best regards Cristina Lugo Flores Guest Relations Hotel NH Collection Guadalajara Providencia