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NH Collection Guadalajara Providencia

4.5 out of 5.0

Recent guest reviews

Great Hotel! Front Desk Staff very courteous and the room is spectacular with a prime location.

very good hotel very friendly staff , nice room , restaurant is very good

Very comfortable, good valué For money, nice staff, restaurants

Location is great. Lots of restaurants, bars and clubs in a walking distance.

Excellent service . Sparkling clean, and terrific location . This is the place to stay in Guadalajara . Can't say enough good things.

The hotel is good. The staff don't speak much English, so it helps if you can speak Spanish.

I really enjoyed the experience. The breakfast buffet was delicious. The view on the bedroom was amazing! The location is surrounded by nice stores. I really like it.

Amazing- totally kind and helpful professionals- They make you feel like family, only bettr

Staff was very friendly. Location is superb with a great local restaurant next to the hotel. Very nice rooms.

I have stayed at this hotel on two previous visits to Guadalajara and will keep coming back, because they get the small things right. The attentive service at the front desk, in the restaurant or by housekeeping. The rooms with the balconies are great to take in the pulse of the plaza, the sounds and the smells from the restaurants below. If there was a downside I would point to the mattress, as I prefer a softer one rather than the harder type.

Although no other guests were checking in it took us almost 1/2 hour. The clerk was confused. The bellman apologized on her behalf and told us that the wait time was totally unacceptable! The clerk would not honour our NH member number for pointaccumulation as we had not booked direct through hotel. When we checked the hotel rates direct the cost was substantially higher. We've stayed numerous times and have pending reservations upcoming. Thank goodness there are restaurants close at hand as the hotel restaurant food is dismal and terribly over priced. Even the coffee is terrible!

Location on a plaza with excellent restaurants and movies theaters

Overall we had a good experience. The rooms are spacious and well equipped, but starting to show wear and tear like scratches on the floors and furniture and a slow draining bathroom sink. With the AC on acting as white noise, the room was very quiet. Enjoyed the free Wi-Fi in the room. The hotel is located in a plaza that has several restaurants and banks, a movie theater and a few stores. The only problem was that the preauthorization they made to our credit card upon check-in for extra charges (the room was prepaid) was still open a few days after we left. Make sure they close it before you leave!

I checked in for one night and arrived in a group of 12 people at 1:00. Upon returning from a quick lunch before a meeting the lady who checked me in called me over by name to inform me a man had come in to meet with me. She contacted the gentleman and arranged for us to meet. This is just one example of the service provided. Room was impeccable and had a different but welcome layout from the typical hotel room layout.

Stayed here overnight on a business trip. Everyone was super friendly from the bellboy to the receptionist, to the waiter in the lounge. Smiles all around. The hotel is host to a lot of business people doing their daily lives and a great spot to meet and hang out. I was unable to get a king size bed, because of the occupancy, but they were very accomodating and allowed me a late check-out with no charges attached. The rooms are very modern and spacious, it is def.5 star, the bathroom itself was hugh. And I didn't miss the King size bed, I had 2 brand new twins to choose from. I felt very at home there, even though spanish is not my nantive language, there was always someone from the hotel willing and able to translate into english for me. Only positive critiscism is that the french fries were terrible!! Lol, they must have been boiled in oiled as opposed to fried.on the other hand, I requested watermelon juice and they didn't have any but made it for me anyways. I will be staying here again.

this hotel is a few months old, and is in really good condition everything was clean, location was perfect there is a lot of good restaurants walking distance and they have the best argentinian restaurant right there at the hotel, the breakfast buffet was excelent i recomend you get it with your hotel package, the service was really good there is really nothing bad i can saiy about this hotel, i loved it and i will be back, the only negative i can find is there is no pool to relax in a warm city like guadalajara.

This hotel is absolutely perfect, the only thing I can think of is that it doesn't have a pool. I stayed at the Hilton and after that I went to the NH Collection, I will always stay at the NH Collection. It is far better value than the Hilton, the people are friendly and you can't beat the location. This hotel felt like home sweet home!

Extremely happy

, safe , cleen great value

very nice staff but the hotel needs a pool!!! theyre still working on the parking structure and some side shops other than that everything was super clean and lovely people

Sao Paulo 2334 Guadalajara JAL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • Business center

Located in Providencia, NH Collection Guadalajara Providencia is within a few miles (5 km) of popular sights such as Basilica de Zapopan and La Minerva. This 4.5-star hotel has 137 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Hospicio Cabanas and University of Guadalajara Assembly Hall are also nearby.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 7 AM to noon.


Rooms

The 137 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free local calls. Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Pillowtop beds sport pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, ironing boards, and desks are also available.


Property features

NH Collection Guadalajara Providencia features a fitness center, free WiFi in public areas, and a business center. Valet parking is available for MXN 100 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include express check-in, free newspapers, and a terrace.

Room options

Premium Room

Full 1 | Twin 2 | Sleeps 2

Suite

Full 1 | Twin 2 | Sleeps 2

Junior Suite, 1 Double or 2 Single Beds, Terrace

Full 1 | Sleeps 2

Guest reviews for NH Collection Guadalajara Providencia

Couples (5) Business (6) Family (5) Other (4) Friends (1)
5

nice visit

Couples

Great Hotel! Front Desk Staff very courteous and the room is spectacular with a prime location.

By on Dec 2, 2015

5

awesome family trip

Families

very good hotel very friendly staff , nice room , restaurant is very good

By on Apr 8, 2015

5

great option

BusinessTravelers

Very comfortable, good valué For money, nice staff, restaurants

By on Mar 10, 2015

5

fantastic for the weekend

Singles

Location is great. Lots of restaurants, bars and clubs in a walking distance.

By on May 27, 2014

5

nh guadalajara is tops !!

Couples

Excellent service . Sparkling clean, and terrific location . This is the place to stay in Guadalajara . Can't say enough good things.

By on May 1, 2014

4

nice clean modern hotel

Singles

The hotel is good. The staff don't speak much English, so it helps if you can speak Spanish.

By on Feb 10, 2014

3

nice location

Couples

I really enjoyed the experience. The breakfast buffet was delicious. The view on the bedroom was amazing! The location is surrounded by nice stores. I really like it.

By on Feb 10, 2014

5

the elite. best classy hotel in guadalajara

GetawayWithFriends

Amazing- totally kind and helpful professionals- They make you feel like family, only bettr

By on Nov 25, 2013

4

great location

BusinessTravelers

Staff was very friendly. Location is superb with a great local restaurant next to the hotel. Very nice rooms.

By on Sep 9, 2013

4

one of the best in guadalajara

BusinessTravelers

I have stayed at this hotel on two previous visits to Guadalajara and will keep coming back, because they get the small things right. The attentive service at the front desk, in the restaurant or by housekeeping. The rooms with the balconies are great to take in the pulse of the plaza, the sounds and the smells from the restaurants below. If there was a downside I would point to the mattress, as I prefer a softer one rather than the harder type.

By on Aug 23, 2013