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Recent guest reviews

The hotel is located in the best spot of the city. Close to the cathedral and other important sites, everything there is walking distance. There’s several restaurants and convenient stores on the same block, so you’ll never be hungry. The only drawback is that it’s noisy. My family did not sleep well because of the church bells, cars, music, street sounds etc. Also, the beds are hard and we both woke up to stiff necks. The shower was old school with a curtain, so when we showered the water went all over the bathroom. We’re not picky people but if you are, this might not be the best option. Also, if you are familiar with the history of the city, you’ll know this hotel was built in 1601 I honestly stayed awake wondering if I was going to see the ghost of pancho Villa lol. Other than that, I recommend this hotel if you’re okay with staying in a 2-3 star room in a noisy yet super convenient part of the city. We got the cheapest room, so if you pay a little extra you might get a solid 3 star.

Beautiful Colonial hotel from the 17th century, it reminds me of my ancestors, the Great Spanish Conquistadors.

Near everything that you want to see. Easy walking distance to many places.

It was a very pleasant stay. Beautiful place, great service

Beautiful historical building, excellent location. It is not luxurious but comfortable. We spent a great evening in the lobby. There is a Mariachi and singers. The drinks are great and the restaurant has very good food. Affordable prices. I recommend this hotel.

At the beginning was a little sceptical but at night it comes to life the lights the music the performers were awesome. The minivar and the bar tender a very good service. Over all a very nice experience there's a down side to it ;there's no a\c.other than that has a ceiling fan and a floor fan.

The hotel is very clean and close to the heart of the city. Everything is walking distance away. Free parking, which is a plus, but make sure to contact them before your arrival so they may take your vehicle to the garage.

This hotel is old. The elevator is amazing, very slow, but this hotel has a lot of history. The staff is very nice. You can walk wherever you want to go! Thanks!

Great location, safe, they called a cab and made sure it was the person they had called.Staff was friendly and helpful. Was there for only a few hours while wating for my time to depart to the airport back home.

I enjoyed very much my stay. Location was the best part.

We enjoyed ourselves every single day all kinds of tourist attractions at walking distance .

First of all the clerk at the desk upon checking in gave us the wrong information about our room. Then he proceeded to send us to a restaurant which was closed and when it opened the service and food were terrible. When we returned from having breakfast we were told by the same clerk that he had made a mistake and that my credit card had been charged. His offer to allow us to stay in the room the next day, an extra hour was literally a joke. Finally the room we were booked into was on the third floor. With the elevator broken we had to drag our luggage down three flights of stairs! It goes without saying that the experience was really bad!

No air condition available ever LOUD BAND NIGHTLY. SLEPT 2 hours a night

Lets make one thing clear I stayed in this hotel for a week and #1 is the worst thing in my whole list of problems: 1. They played Live Mariachi music within the hotel from 10pm to 1 -1:30am we did not get a good night sleep the whole time 2. when the music finally stopped there were guest whose children ran ramped through the halls of the hotel 3. hotel was old and did not look like it is portrayed in the photos 4. tv was a 12inch 1990 big back which was broken and took them 2 hours to fix 5. one of the light bulbs in the room was out which we ask to get fixed their response was "let me see if we even have light bulbs" 6. the doors to the shower wouldn't close 7. the bed was uncomfortable 8.pillows linen were horrible

Poor maintenance, rooms in bad conditions nothing work.

WE WERE VERY PLEASED WITH THIS HOTEL, THE ROOMS WERE HUGE, AND THE SERVICE WAS EXCELLENT. CLOSE TO ALL OF THE SHOPPING STORES. WOULD STAY AGAIN,

I had reserved 2 rooms with 2 beds each. Got there and i was told that they have no rooms with 2 beds. Got a full plus a rolling bed for my daughter which falled to the floor when she turned. Wiffi only works at lobby or mostly outside your room. Front desk clerks laughing and playing most of the time and nobody is responsible. The manager/owner Rigo Oliveros is NEVER there or a way to contact him. We got bitten by many bed bugs and mosquitos. THERE IS NO AC. All Beds are really hard to sleep on. Very dissatisfied. Please use a Holiday Inn or a similar if you can. Stay away from this hotel. I wish i would have done that :(

Maestranza No. 35, Col. Centro Guadalajara JAL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Rooftop terrace

Located in Downtown Guadalajara, Hotel Frances is next to Plaza de la Liberacion and Guadalajara Wax Museum. This 65-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.


Dining

Sit down for a leisurely bite to eat at the onsite family restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 8 AM to noon.


Rooms

Guests can expect to find digital TV and stay connected with free WiFi. Ceiling fans, safes, and phones are other standard amenities.


Property features

Guests of Hotel Frances enjoy a rooftop terrace, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with a shuttle from the hotel to the airport (available 24 hours) for MXN 350 per vehicle. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and luggage storage. Additional amenities include free newspapers, a terrace, and laundry facilities.

Room options

Standard Room

1 Double Bed | Sleeps 2

Suite

2 Double Beds | Sleeps 4

Junior Suite

1 King Bed | Sleeps 3

Premium Suite

2 Double Beds | Sleeps 5

Guest reviews for Hotel Frances

Everyone (14) Couples (9) Business (2) Family (5) Friends (1) Other (2)
4
Family Family with small children

The hotel is located in the best spot of the city. Close to the cathedral and other important sites, everything there is walking distance. There’s several restaurants and convenient stores on the same block, so you’ll never be hungry. The only drawback is that it’s noisy. My family did not sleep well because of the church bells, cars, music, street sounds etc. Also, the beds are hard and we both woke up to stiff necks. The shower was old school with a curtain, so when we showered the water went all over the bathroom. We’re not picky people but if you are, this might not be the best option. Also, if you are familiar with the history of the city, you’ll know this hotel was built in 1601 I honestly stayed awake wondering if I was going to see the ghost of pancho Villa lol. Other than that, I recommend this hotel if you’re okay with staying in a 2-3 star room in a noisy yet super convenient part of the city. We got the cheapest room, so if you pay a little extra you might get a solid 3 star.

By on May 25, 2022

4
Partner Couples

Beautiful Colonial hotel from the 17th century, it reminds me of my ancestors, the Great Spanish Conquistadors.

By , from Baldwin Park on Sep 30, 2021

Review comment responded on Oct 4, 2021

It was our pleasure hosting you! We look forward to meeting you again!

5
Everyone

By on Mar 24, 2020

Review comment responded on Mar 24, 2020

Muy buenas tardes, agradecemos mucho su preferencia. ¡Excelente día!

4
Everyone

By on Dec 27, 2019

Review comment responded on Dec 27, 2019

Agradecemos su calificación, quedamos a sus órdenes.

4
Family

Near everything that you want to see. Easy walking distance to many places.

By on Dec 6, 2019

Review comment responded on Dec 7, 2019

We appreciate your review, thank you for your feedback.

5
Partner Couples

It was a very pleasant stay. Beautiful place, great service

By on Jun 29, 2019

Review comment responded on Jul 31, 2019

Thanks for staying with us. We appreciate your feedback!

4
Everyone

Beautiful historical building, excellent location. It is not luxurious but comfortable. We spent a great evening in the lobby. There is a Mariachi and singers. The drinks are great and the restaurant has very good food. Affordable prices. I recommend this hotel.

By , from Anaheim, California, USA on Dec 31, 2018

4
Everyone

At the beginning was a little sceptical but at night it comes to life the lights the music the performers were awesome. The minivar and the bar tender a very good service. Over all a very nice experience there's a down side to it ;there's no a\c.other than that has a ceiling fan and a floor fan.

By , from Houston on Oct 20, 2018

4
Everyone

By on Sep 10, 2018

5

close to everything!

Everyone

The hotel is very clean and close to the heart of the city. Everything is walking distance away. Free parking, which is a plus, but make sure to contact them before your arrival so they may take your vehicle to the garage.

By on Aug 11, 2018

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