Hotel Frances

3.0 star property
Colonial hotel with bars and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Frances

Experience the grandeur of our lobby, featuring a central fountain and elegant seating areas.
Relax in a classic room with a large bed, arched doorways, and a dining area.
Stunning staircase leads to an upper level with a balcony offering a view of the interior space.
Enjoy panoramic views of the city from our rooftop terrace, featuring a mosaic dome and modern shower area.
Stately entrance with a wrought iron gate featuring intricate designs and a central star motif.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Maestranza No. 35, Col. Centro, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪2 min walk‬
  • Degollado Theater
    ‪2 min walk‬
  • Avienda Chapultepec
    ‪3 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪20 min drive‬

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Room options

Standard Room

8.2 out of 10
Very good
(20 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Elite Suite

  • 388 sq ft
  • Sleeps 8
  • 4 Double Beds

Junior Suite

7.0 out of 10
Good
(7 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Suite

8.0 out of 10
Very good
(9 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Comfort Suite

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Quadruple Room

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Triple Room

  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Executive Suite

  • 388 sq ft
  • Sleeps 6
  • 3 Double Beds

Grand Suite

  • Sleeps 8
  • 4 Double Beds

Premium Suite

7.8 out of 10
Good
(8 reviews)
  • 388 sq ft
  • Sleeps 5
  • 2 Double Beds

Family Suite

  • 280 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Single Room Standard

  • Sleeps 2

Triple Room Standard

  • Sleeps 3

Quadruple Suite

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4

Room Standard

  • Sleeps 4

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About the neighborhood

Guadalajara

Located in Downtown Guadalajara, Hotel Frances is next to Guadalajara Cathedral and Plaza de la Liberacion. This 65-room, 3-star hotel welcomes guests with conveniences like a restaurant, concierge services, and limo/town car service.

What's nearby

  • Guadalajara Cathedral - 2 min walk - 0.1 miles
  • Degollado Theater - 2 min walk - 0.1 miles
  • Plaza de Armas - 2 min walk - 0.1 miles
  • Avienda Chapultepec - 3 min drive - 1.7 miles
  • Applicant Service Center - 3 min drive - 1.9 miles

Getting around

  • Plaza Universidad Station - 5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 31 min drive

Restaurants

  • ‪La Chata de Guadalajara - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Café Boutique Degollado - ‬2 min walk
  • ‪Cafe Madrid restaurant Guadalajara - ‬3 min walk
  • ‪Chai - ‬1 min walk

About this property

Hotel Frances

Colonial hotel with bars and a 24-hour front desk
Guests of Hotel Frances enjoy features like refrigerator in a common area, a meeting room, and a terrace. For transportation, you can make use of a shuttle from the hotel to the airport (available 24 hours) for MXN 350 per vehicle, as well as limo/town car service. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include laundry facilities and a banquet hall.
For entertainment, guests can expect to find digital TV. Desks, free toiletries, and wardrobes or closets are other standard amenities.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: MXN 170 to 170 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • El Molino Rojo

Things to do

  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1610
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 170 to 170 per person
  • Airport shuttle fee: MXN 350 per vehicle

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Frances Guadalajara
Frances Hotel
Hotel Frances
Hotel Frances Guadalajara
Frances Hotel Guadalajara
Hotel Frances Hotel
Hotel Frances Guadalajara
Hotel Frances Hotel Guadalajara

Frequently asked questions

Is a free cancellation option available at Hotel Frances?

Hotel Frances provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What is there to do close to Hotel Frances?

This hotel is situated in Downtown Guadalajara, just steps from Guadalajara Cathedral and Degollado Theater, and within a short walk of Plaza de Armas. You'll also find Avienda Chapultepec and Applicant Service Center within a short drive.

Is parking available on site at Hotel Frances?

No, this hotel doesn't offer parking.

Does Hotel Frances feature a casino?

No, Hotel Frances doesn't have a casino.

Will I find an indoor pool at Hotel Frances?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Frances?

There are plenty of amenities for couples at this hotel, including 2 bars, a restaurant, and proposal/romance packages.

Does Hotel Frances have a hot tub?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Hotel Frances have a restaurant that serves breakfast?

Yes, Hotel Frances serves buffet breakfast for a surcharge each morning at El Molino Rojo.

Will Hotel Frances allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Frances.

Does Hotel Frances have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Frances?

The closest major airport to Hotel Frances is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 12.2 mi away (31 minutes by car).

Can I book a room with a balcony at Hotel Frances?

No, there aren't any guestrooms with balconies at Hotel Frances.

Hotel Frances Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 405 out of 1000 reviews
Rating 8 - Good. 311 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 58 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated, needs new lobby furniture

I was supposed to stay here on Monday 4-13-25, but it was so chaotic. Also very dated and dirty furniture in lobby, I really didn't want to go and see the room. Seemed dangerous with so many people coming and going with no visible security
Stayed 1 night in Apr 2025

4/10 Poor

SANDRA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Baňo no sirvia. Servicio.de resepcion pesimo
Stayed 2 nights in Apr 2025

8/10 Good

Anna

Excellent location and very cool hotel built in 1610.
Stayed 1 night in Apr 2025

10/10 Excellent

ESTEBAN

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely stay again
Stayed 3 nights in Feb 2025

6/10 Okay

Chee

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Mar 2025

4/10 Poor

Steve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Jorge, Grand Terrace

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed here many times. It was good in the past. Unattended and poorly staffed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vince

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friday & Saturday night live music
Stayed 2 nights in Mar 2025

10/10 Excellent

Alfonso

Stayed 1 night in Mar 2025

8/10 Good

betty, Yellowhead County

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very old but that’s part of its charm. Not sure I liked the fact that we didn’t have a window in our room. A window could be needed for emergencies and to let in fresh air. Room was stuffy
Stayed 2 nights in Mar 2025

8/10 Good

Rigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay… it was comfortable and entertaining… can’t wait to come back!!!
Stayed 5 nights in Feb 2025

10/10 Excellent

KARINA

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was amazing! Welcoming and helpful. The beds need to be updated tho. They are clean but the mattress is hard.
Stayed 2 nights in Feb 2025

6/10 Okay

Pedro

Stayed 2 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

delia

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Great location

We stay here because of the Great location, but the room is outdated, very small room and the bathroom was extremely tight. If you’re tall your knees would most likely touch the sink, we had to squeeze to shower. Shower needed a good scrub and very low pressure with the hot water. The hot water was actually warm. Since we like the location we most likely be back but will stay in a bigger room
Stayed 4 nights in Feb 2025

10/10 Excellent

Gordon, Salmon Arm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Erik

Liked: Cleanliness, amenities
Internet did not work. Checking in was bit chaotic. The lobby is nice. Not a bad stay for the price overall
Stayed 1 night in Jan 2025

6/10 Okay

Roberto

Traveled with partner
Strong smells to bathroom deodorant, horrible WiFi connection.
Stayed 2 nights in Jan 2025

6/10 Okay

Howard

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The front staff where very friendly and helpful. Make sure you ask for your car well before your ready to leave it takes about a half hour to get your car..I had room 308 on the penthouse floor it was goo, except for what appeared to be black mold on the cieling all along the one side. The shower floor was not to clean and the drain is plugged. The view on the ph floor is great facing the cathedral. All and all it is a decent stay. Beds and pillows are harder than I like. Location is a 10 however.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good,walking distance to the center Guadalajara
Stayed 2 nights in Jan 2025

4/10 Poor

Abel, Cathedral City

Traveled with group
Disliked: Amenities, property conditions & facilities
Great location (Centro) well, it is the oldest hotel in the city and built in 1600’s. Hard beds, bad Wi-Fi, remotes for TV & Air 2 ft from the wall😛 No heating, lots of noise in the evening. Till 10 or 11pm No early siestas 😝 2 of the 3 nights events in the lobby. No refrigerator. For takeouts. But inexpensive. (Under$50) Just my point of view Platinum member (Expedia)
Stayed 1 night in Jan 2025

4/10 Poor

Maite, Santa Cruz

Disliked: Cleanliness, amenities, property conditions & facilities
There are theee things that you might like, the lobby is decent looking, the customer service front desk and bar tender we’re nice people, and the the solo singer, Pablo and the Mariachi on Fridays Saturdays. Other than that it’s soooo disappointing because the structure inside has so much potential if the owners out some money into renovating this place; but instead certain areas of the wood floor are chipped away and or broken!! The ladies bathroom by the lobby were discussing and from the most cheap motel out there, not cool at all but what’s one going to expect if the one in my room had no closed ceiling, cracked and sort of clogged toilet, crappy shower with a crappy shower curtain. From the get go, the attendant who took me to my room knew the telephone was not working and he never made an attempt to send someone to fix it!! Truly disappointing and poor customer service in this instance. To summarize, the worst hotel I’ve stayed in. I you can, stay away from this place it’s totally not worth your money!!
Stayed 4 nights in Jan 2025