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Holiday Inn Hotel & Suites Guadalajara-Centro Historico

3.5 out of 5.0

Recent guest reviews

My only complaint about the stay was the bathroom. The toilet was in a bad placement. The shower was uncomfortable. Overall the breakfast and staff made it a comfortable stay.

Very centrally located,in historical district, clean and very comfortable, large rooms. Staff great, made arrangements for tours, English spoken. Great for a 4-day weekend.

Rooms are cleaned Staff are friendly Location to downtown closer

The hotel was great! The staff is very friendly and the food as superb. I would definitely recommend this hotel to anybody visiting Guadalajara!

English was good, but impersonal service. We did a tour of the area. No room tab available at restaurant.

Best location en downtown, and room amenities are confortable and pretty modern

Location is great, staff is professional and very helpful. Rooms are spacious and clean but the air conditioning is poor to not working which is why I rate comfort below average. Stayed there a few times and they have some rooms with non-working air conditioning which they won't correct and others hardly keep the room anywhere near comfortable. May be a little a pricy for the value but the staff does an excellent job and being down town is great.

Location is great and hotel staff tries very hard to please their customers. Air conditioning is poor in many rooms and doesn't work in others. A liile pricy for the value but we had an excellent time except for the air conditioning issue.

The staff could not have been more helpful. We were three adults traveling together and we each wished to have our own beds...the staff didn't hesitate to bring in a thrid comfortable bed. Other small issues were handled efficiently and rapidly

I was very impress with the friendly staff of the hotel. The confort of the beds it's impressive. I've been in severals hotels and most of the time the I can not slepp due to the matress coditions, (too hard) but it was not the case this time. Great !!!!!!!! The location is walking distance to several restaurantes and points of attaction. In the overall I had a great time and my staying at the Holiday Inn was amazing : )

Our room was very comfortable and very quiet. We ate at the restaurant for breakfast and dinner...all meals were fine and service was very good. I loved the piano music....even during breakfast

We recommended, the staff was so nice, our room was to close to the elevator, the location is perfect close to the main places and is very safe at any time, the price is good, and no extra charges. We are very happy with this hotel!! The elevartor is a little noisy. but it's OK.

I have stayed at many hotels in Guadalaraja and this is one of the better ones and unbeatable for the price. Bed and pillows are comfortable and rooms are up to date

Holiday Inn is located right in the center of the historical area. Shopping every where and very good prices. You will enjoy this hotel.

Hotel looked ok upon arrival, had to swith rooms 2 times for various reasons. 1st they didn't give me the room that I had reserved, 2nd the safe in the room didn't work, last room I kept because I didn't want to switch again. This room was still not the best, everytime the cook in the kitchen cooked my room would smell like food, not only the smell but you could see the cloud of smoke. The shower didn't drain so I had to turn the water off and on to allow it to drain slowly. The A/C didn't cool so i requested that they send a fan. The staff was ok. Oh, but watch out for the people who are hired to shampo the carpets, those men will stop what they are doing to stare at you untill you get into your room or elevator. Overall the location is great, close to all the attarctions. Good food at Theatro Degollado, but check your tab, they over charged us twice. Good food as well at Chi restaurant in fron of the hotel. There is also an OXXO store in from of the hotel, and a 7eleven about a block away.

I had not visited Guadalajara in 22 years and staying at this hotel in the center of the City made my vacation very pleasant.All the staff, specially the Maid that came to the room every morning to ask if there was anything we needed, snacks and drinks in the fridge is a nice gesture of the hotel. Thank you for the nice experience with you All

Our experience was great! I would really recommend it and I would definitely stay there again!!

On a 2-day stay for an event one night at the Teatro Degollado - 2 blocks from the theater - very convenient and within short walking distance to other historical plazas and markets. Easily accessed by taxi to the airport. The hotel itself was clean with 1st rate staff. They were friendly and helpful. There are 2 places to snack at the hotel - both with very good coffee and the basic fare. The rooms were above average - the beds were super comfortable. Only drawback was the hotel is on a busy street corner with traffic all night long on the weekends. So get an interior room - or plan to be beeped and honked in your sleep. Overall - would give a high recommendation for this hotel

Hotel's location is fantastic, right in the middle of Downtown Guadalajara, close to the famous Catedral, the Mercado Libertad, and the Hospicio Cabanas. Rooms are quiet, but very small, unless you opt for a larger suite. Except for bathrobes, hotel wasn't generous on amenities in the room. There are also no special facilities. We didn't care for having a pool or fitness center, so this made no difference. Internet access didn't work most of the time we were there. Overall, if you want to visit the sites of this beautiful city, you can't beat this hotel's location. Oh, and free parking is nice too.

Room options

Room, Non Smoking (Feature)

King 2 | Queen 2 | Sleeps 4

Deluxe Room

King 1 | Queen 1 | Sleeps 2

Suite, 2 Queen Beds, View (JUAREZ AVE VIEW)

Queen 2 | Sleeps 4

Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Holiday Inn Hotel & Suites Guadalajara-Centro Historico

Everyone (3) Couples (8) Business (1) Family (4) Other (2) Friends (1)
4

suite 105

Everyone

My only complaint about the stay was the bathroom. The toilet was in a bad placement. The shower was uncomfortable. Overall the breakfast and staff made it a comfortable stay.

By on May 28, 2017

Review comment responded on Jul 19, 2017

Thank you very much for your excellent comments. We look forward to seeing you on your next visit to Guadalajara!

4

hotel and services

Everyone

Very centrally located,in historical district, clean and very comfortable, large rooms. Staff great, made arrangements for tours, English spoken. Great for a 4-day weekend.

By , from Georgia, US on May 7, 2016

4

nice hotel rooms are cleaned. location is good

Everyone

Rooms are cleaned Staff are friendly Location to downtown closer

By on Apr 29, 2016

4

awesome getaway vacation

Singles

The hotel was great! The staff is very friendly and the food as superb. I would definitely recommend this hotel to anybody visiting Guadalajara!

By on Aug 30, 2015

3

a short stay

Couples

English was good, but impersonal service. We did a tour of the area. No room tab available at restaurant.

By on Jan 22, 2014

4

best option in downtown

Families

Best location en downtown, and room amenities are confortable and pretty modern

By on Feb 21, 2013

4

few days vacation

Couples

Location is great, staff is professional and very helpful. Rooms are spacious and clean but the air conditioning is poor to not working which is why I rate comfort below average. Stayed there a few times and they have some rooms with non-working air conditioning which they won't correct and others hardly keep the room anywhere near comfortable. May be a little a pricy for the value but the staff does an excellent job and being down town is great.

By on Aug 2, 2012

4

c & g travel

Couples

Location is great and hotel staff tries very hard to please their customers. Air conditioning is poor in many rooms and doesn't work in others. A liile pricy for the value but we had an excellent time except for the air conditioning issue.

By on Aug 2, 2012

4

hiistoric center visit

GetawayWithFriends

The staff could not have been more helpful. We were three adults traveling together and we each wished to have our own beds...the staff didn't hesitate to bring in a thrid comfortable bed. Other small issues were handled efficiently and rapidly

By on May 28, 2012

5

great vacation

Couples

I was very impress with the friendly staff of the hotel. The confort of the beds it's impressive. I've been in severals hotels and most of the time the I can not slepp due to the matress coditions, (too hard) but it was not the case this time. Great !!!!!!!! The location is walking distance to several restaurantes and points of attaction. In the overall I had a great time and my staying at the Holiday Inn was amazing : )

By on May 14, 2012