Great Alpine Road Vacation Packages

Great place to stay! Marvelous Customer service! Great area!! Thanks for your hospitality !

The staff is friendly and helpful to the utmost and will do everything they can do (except for what I believe are roadblocks by penny-wise pound foolish management. Let me be specific. Housekeeping is great, the rooms are totally clean. But they are allowing wear and tear to lower the quality. For example, there was no tv remote in the room when I got there. I asked for one. I was told they'd ask the engineer, but those things are expensive. Never got one. Also the kitchenware is lacking. There are only dull butter type knives with nothing that was actually sharp. They said it was not something they were providing. Granted they did find me a small teaspoon with which to stir my tea and eat my yogurt, as there were only a couple of large soupspoons. The cooktop was so worn, that part of the controls were no longer visible, so I couldn't turn it on. The beds were only marginally comfortable. There was no documentation at all in the room about the hotel, its services or how to use anything. Somebody from Choice Hotels ought to stay there undercover and inspect.