Great Allegheny Passage Vacation Packages

The staff is absolutely phenomenal! Absolutely will return when I visit again!!

I would stay again. Historical building. Comfortable room and bed. strong shower and working ac. Charles on text was very helpful to resolved kinks I had during my stay. There were a few kinks during our stay - Bell desk was a bit unfriendly and nonchalant. Our bags didn’t get to our room still after 75 min. Had to chase them for it - wanted to charge me $10 for receiving an Amazon package sent there. Ridiculous so I refused - had to go ask them to remove internet charges from my stay since I joined their loyalty program this should be automatic - inconsistent communication- at checkin they told me free water and just come down and ask for more when I need. Next night I ask for more, they said only first two bottle are free. They ended up giving me two more for free but it was just unpleasant to set the wrong expectations.

I have seen some negative reviews regarding this hotel, and I am shocked. Our stay could not have been more enjoyable. Clean, well decorated entry, easy parking, wonderful room. And despite the heatwave in Pittsburgh, the AC was magnificently cold! Great little boutique hotel.

When I arrived ~3:30 (checkin is 3) I didn’t have an access code to my apartment. Luckily it only took around 10 minutes from contacting to receive it. The floor was still being cleaned when I arrived and from the state of the room, it seemed to be a rushed cleaning job. The floors were a bit sticky and it didn’t look like they were swept. The bathroom still had hairs in the shower, nothing too bad just strays. Overall you get what you pay for. If you’re only sleeping here and don’t have to spend too much time and are ok with not having the amenities of hotels (constant room service, breakfast, etc) this stay is good for just the average needs.