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SureStay by Best Western Grayson

2.5 star property
Hotel in Grayson with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for SureStay by Best Western Grayson

Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Indoor pool
Reception
Free daily continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
501 C W Stevens Boulevard, Grayson, KY, 41143
  • Place, Kentucky Christian University
    ‪14 min walk‬
  • Place, Carter Caves State Park
    ‪16 min drive‬
  • Place, Marshall University
    ‪33 min drive‬
  • Airport, Huntington, WV (HTS-Tri-State)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

About the neighborhood

Grayson

SureStay by Best Western Grayson places you within a 15-minute walk of Kentucky Christian University. This hotel has 60 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Kentucky Christian University - 14 min walk - 0.8 miles
  • Carter Caves State Park - 16 min drive - 14.1 miles
  • Mountain Health Arena - 32 min drive - 38.0 miles
  • Marshall University - 33 min drive - 39.1 miles
  • Morehead State University - 35 min drive - 40.4 miles

Getting around

  • Huntington, WV (HTS-Tri-State) - 25 min drive

Restaurants

  • ‪Love's Travel Stop - ‬13 min walk
  • ‪Tudor's Biscuit World - ‬2 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Tres Hermanos Núnez - ‬3 min drive
  • ‪Melina Cucina Italian Restaurant - ‬3 min drive

About this property

SureStay by Best Western Grayson

Hotel in Grayson with free breakfast and a 24-hour front desk
Guests of SureStay by Best Western Grayson enjoy features like an indoor pool, free WiFi in public areas, and a computer station. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include laundry facilities, a water dispenser, and a fireplace in the lobby.
Guests can expect free WiFi and Smart TVs with cable channels. Bathrooms have hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travelers only
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Property is located within an airport and access is restricted to airport travelers only.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • There are no elevators.

Property is also known as

The Inn at Grayson
Surestay By Grayson Grayson
SureStay by Best Western Grayson Hotel
SureStay by Best Western Grayson Grayson
SureStay by Best Western Grayson Hotel Grayson

Frequently asked questions

Is there parking available at SureStay by Best Western Grayson?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay by Best Western Grayson include a casino on the premises?

No, SureStay by Best Western Grayson doesn't have a casino.

Is there an indoor pool at SureStay by Best Western Grayson?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is SureStay by Best Western Grayson good for couples?

Couples staying at this hotel will appreciate amenities like a smart TV as well as an indoor pool and free breakfast.

Does SureStay by Best Western Grayson have a hot tub?

No, there isn't a spa tub at this hotel.

Does SureStay by Best Western Grayson feature a restaurant that includes a breakfast menu?

SureStay by Best Western Grayson offers free continental breakfast each morning though there is no restaurant.

Does SureStay by Best Western Grayson allow pets to stay free of charge?

No, pets aren't allowed at SureStay by Best Western Grayson though service animals are welcome.

Does SureStay by Best Western Grayson have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from SureStay by Best Western Grayson?

The closest major airport to SureStay by Best Western Grayson is Huntington, WV (HTS-Tri-State), which is 23.6 mi away (25 minutes by car).

Can I book a room with a balcony at SureStay by Best Western Grayson?

No, at SureStay by Best Western Grayson, there aren't any guestrooms that list a balcony.

SureStay by Best Western Grayson Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 159 out of 315 reviews
Rating 8 - Good. 66 out of 315 reviews
Rating 6 - Okay. 45 out of 315 reviews
Rating 4 - Poor. 24 out of 315 reviews
Rating 2 - Terrible. 21 out of 315 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Stayed 1 night in Jun 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super helpful and quick to help. There was a small issue with room (not a huge deal). The attendant quickly switched me to a different room without delay. Every time I left or returned thru the lobby I was greeted with a friendly smile. The breakfast room was well stocked and had lots of hot and cold options. The space was clean. As a female solo traveler safety is always a concern. I felt very safe in the whole space. I saw cameras in all the common areas and there was always one or two people either at the desk or outside the main door. The parking lot was well lit with no darker areas or overgrown bushes. I was one the 1st floor so when I looked out the window I noticed the shrubs were well maintained and small. Overall I was very happy with how safe I felt.
Stayed 1 night in Sep 2025

10/10 Excellent

janie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and very nice staff will be going back for sure..
Stayed 1 night in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Howard

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was close to the highway, but quiet. We went to get into the pool and discovered that the heater was not working. When we told the woman at the front desk, she was surprised and offered to upgrade us to a room with a jacuzzi and said that it would be fixed asap. We returned a week later, and the pool was fixed. The entire staff at SureStay was very pleasant and helpful.
Stayed 1 night in Sep 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Employees were nice
Stayed 1 night in Aug 2025

8/10 Good

Judy, Estill Springs

Traveled with partner
Liked: Cleanliness, amenities
Very nice rooms. Tried to check-in before check-in time and was told it would cost an extra $20.00 for early check-in. I didn't see anything about not having an elevator. My husband and I had a hard time getting up and down the steps. The internet went out and we had no Tv one night.
Stayed 2 nights in Aug 2025

6/10 Okay

Tanya

Older facility. No elevator. Kinda worn out furnishings. Breakfast is very basic. Staff was fine. Check-in was meh.
Stayed 1 night in Aug 2025

6/10 Okay

Sierra

Traveled with family and small children, Traveled with family
Liked: Staff & service
People were friendly . But upon entering our room there was dirty underwear on the floor in the bathroom and hair all in the tub
Stayed 2 nights in Aug 2025

2/10 Terrible

Ryan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sheets were stained bad. Towels were damp, floors felt wet. Bathtub dripped non stop
Stayed 2 nights in Aug 2025

6/10 Okay

Rachael

Traveled with group, Traveled with family
No elevator, cramped rooms, unfortunate piil area
Stayed 2 nights in Aug 2025

4/10 Poor

Brian

Stayed 1 night in Jul 2025

8/10 Good

Jane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Roy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High Turnover

I stay at this hotel frequently. The Turn over on employees is very high. There are new employees everytime I check in.
Stayed 1 night in Aug 2025

6/10 Okay

Sharla

Stayed 2 nights in Jul 2025

8/10 Good

Kristina, Christiana

Liked: Cleanliness, staff & service, property conditions & facilities
With not too many choices available , I started here for one night . Odd combination of “dated” and “renovated” The room was clean , bed was surprisingly comfortable. Biggest plus was the Mexican restaurant I could walk to next door .
Stayed 1 night in Aug 2025

10/10 Excellent

Missy, Grayson ky

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

April

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Everything was just ok. The whole place is very musty smelling and everything had a “wet” feel. They need some dehumidifiers. The linens were clean. Breakfast was decent for a hotel. Our toilet ran on and off the whole time, it was particularly loud in the night. Also, the doors stick everywhere so lots of door noise. It was the best option in the area, but I wouldn’t stay again given a choice
Stayed 1 night in Aug 2025

10/10 Excellent

Robin

Stayed 2 nights in Jul 2025

4/10 Poor

Michael

Traveled with family
Extra $20 to check in 30 min early, floor in room dirty, Went to breakfast at 8:00 am and nearly everything empty. What was there was cold & stale. Will not recommend to anyone nor will I stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

JAMEY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

We were traveling for a funeral. The staff was all very friendly and helpful. The breakfast area was very nice.
Stayed 1 night in Jul 2025

6/10 Okay

GEORGE

Liked: Staff & service
Nothing. Pubic hair in shower. Room above leaking water into my room. Mediocre breakfast. There were a few choices in restaurants nearby.
Stayed 2 nights in Jul 2025

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