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Best Western River Cities

2.5 star property

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Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room) | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Lobby
Exterior
Free daily full breakfast
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
31 Russell Plaza Dr, Russell, KY, 41101
  • Place, Our Lady Of Bellefonte Hospital
    ‪2 min drive‬
  • Place, Fresenius Medical Care
    ‪2 min drive‬
  • Place, Ashland Town Center
    ‪3 min drive‬
  • Airport, Huntington, WV (HTS-Tri-State)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.6 out of 10
Exceptional
(14 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room) | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Larger Room)

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room) | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Sofa, Microwave and Refrigerator, Wi-Fi, Walk in Shower

  • Sleeps 2

1 King Bed, Non-Smoking, Larger Room, Sitting Area, Microwave and Refrigerator, Wi-Fi, Walk in Shower

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Walk in Shower

  • Sleeps 4

2 Queen Beds, Non-Smoking, Larger Room, Sitting Area, Microwave and Refrigerator, Wi-Fi, Walk in Shower

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Bathtub, Larger Room, Sitting Area, Microwave and Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Bathtub, Microwave And Refrigerator, Wifi, Non Smoking

  • Sleeps 4

About the neighborhood

Russell

Best Western River Cities places you next to Ohio River Valley and within 2 miles (3 km) of Fresenius Medical Care. This 58-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Our Lady Of Bellefonte Hospital - 2 min drive - 1.5 miles
  • Fresenius Medical Care - 2 min drive - 1.7 miles
  • Ashland Town Center - 3 min drive - 2.2 miles
  • King's Daughters Hospital - 5 min drive - 3.9 miles
  • Marshall University - 30 min drive - 24.7 miles

Getting around

  • Ashland Transportation Center - 7 min drive
  • Huntington, WV (HTS-Tri-State) - 26 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Panera Bread - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Best Western River Cities

Guests of Best Western River Cities enjoy a gym, free WiFi in public areas, and a business center. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, a meeting room, and a computer station.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Sofa beds, refrigerators, and microwaves are other standard amenities.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Similar properties

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The price is $134
Feb 28 - Mar 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • King sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Cities
Best Western River Cities
Best Western River Cities Ashland
Best Western River Cities Hotel
Best Western River Cities Hotel Ashland
Best River Cities Russell
Best Western River Cities Hotel
Best Western River Cities Russell
Best Western River Cities Hotel Russell

Frequently asked questions

What's there to see near Best Western River Cities?

This hotel is located in Russell, just steps from Ohio River Valley. You'll also find Ohio River and Ashland Town Center within a short drive.

Will I be able to park at Best Western River Cities?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western River Cities include a casino on the premises?

No, Best Western River Cities doesn't have a casino.

Will I find an indoor pool at Best Western River Cities?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What do couples enjoy most about Best Western River Cities?

Couples staying at this hotel will appreciate amenities like a hydromassage showerhead as well as a seasonal outdoor pool and free breakfast.

Are there hot tubs at Best Western River Cities?

No, this hotel doesn't have a spa tub.

Does Best Western River Cities have a restaurant with a breakfast menu?

Best Western River Cities offers free full breakfasts each morning though there is no restaurant.

Will Best Western River Cities allow pets to stay for free?

No, pets aren't allowed at Best Western River Cities though service animals are welcome.

Does Best Western River Cities have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western River Cities?

The closest major airport to Best Western River Cities is Huntington, WV (HTS-Tri-State), which is 14.7 mi away (26 minutes by car).

Can I book a room with a balcony at Best Western River Cities?

No, there aren't any guestrooms with balconies at Best Western River Cities.

Best Western River Cities Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 232 out of 439 reviews
Rating 8 - Good. 141 out of 439 reviews
Rating 6 - Okay. 35 out of 439 reviews
Rating 4 - Poor. 16 out of 439 reviews
Rating 2 - Terrible. 15 out of 439 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Jeffery

Stayed 3 nights in Dec 2025

2/10 Terrible

Zenesto

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This review concerns my recent stay at the Best Western located at 31 Plaza Dr., Ashland, Kentucky, which was, without exaggeration, one of the most unacceptable and unsanitary lodging experiences I have ever encountered. I am submitting this in a factual and documented manner so that Best Western Corporate is fully aware of the conditions being allowed at this location. Before booking, I made a point to review the online ratings, which appeared reasonable. Based on that information, I expected a clean, safe, and standard-quality environment. What I actually experienced was the opposite. Upon entering the first room assigned to us, we observed cockroaches smashed on the wall and what appeared to be a clear infestation of live roaches underneath the mini fridge. This is not a minor cleanliness issue—it is a public health concern and a direct violation of expected sanitation standards for any hotel operating under a major franchise name. Additionally, the beds in the room were set extremely low to the ground, giving the appearance of makeshift or improperly maintained furniture, raising concerns about structural integrity and guest safety. Due to these conditions, we immediately requested a room change. We were reassigned to a room on the second floor, which presented its own serious issues. The entire floor had a strong and pervasive odor resembling sewage, making it impossible to feel comfortable or confident in the sanitary condition of the environment.
Cockroaches crawling around the mini fridge
Stayed 2 nights in Nov 2025

8/10 Good

Kalynda, Ironton

Stayed 2 nights in Nov 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities
It was all great except the water pressure, .
Stayed 1 night in Nov 2025

8/10 Good

Kayla

Stayed 1 night in Oct 2025

4/10 Poor

Caitlin

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The room was very dirty. Wrappers from previous guests, dirt, dust, and hair in the floor. There was a hole over the shower that could’ve been a camera. There was hair in the shower. The beds appeared clean and were comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff was very nice
Stayed 1 night in Oct 2025

4/10 Poor

garrett

Stayed 3 nights in Oct 2025

4/10 Poor

Christian

Stayed 2 nights in Oct 2025

10/10 Excellent

Khadijah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Erica, Cedar Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay. The staff was helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

garrett

Business traveler
Liked: Amenities, property conditions & facilities
nice
Stayed 1 night in Oct 2025

10/10 Excellent

garrett

Stayed 3 nights in Oct 2025

2/10 Terrible

Amber

Stayed 2 nights in Oct 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Mattress is firm. Comfy pillows. Walkable food. Quiet and staff are super kind and accommodating.
Stayed 4 nights in Sep 2025

10/10 Excellent

atems atemafac

Stayed 9 nights in Aug 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet. Convenient location.

I had a very nice stay. The hotel was very clean and my room was spacious especially the bathroom. The rooms have Keurig style coffee makers with an assortment of coffees and tea. There is a refigerator with a real freezer and a microwave also. Breakfast is included and there is an assortment of hot and cold food offered. The gentleman who checked me in and worked nights was very friendly and welcoming and informative. There is ample free parking and several restaurants within walking distance. There is an outdoor pool but it was off season when I was there. I would recommend this hotel.
Stayed 3 nights in Sep 2025

6/10 Okay

Stephanie

Traveled with partner
Liked: Staff & service, property conditions & facilities
This hotel is good for a quick stay. Check-in was very easy and the lady at the front was extremely nice and hospitable. The only issue was the room smelled quite musty and the bathroom had dirty rags and floors. Pillows were quite lumpy and some of the sheets were dirty as well.
Stayed 2 nights in Sep 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Scott

Stayed 1 night in Aug 2025

10/10 Excellent

Dreama, Winterville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Robin

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Waited several minutes to check in. House keeping walked by and had to go in the back to get someone to check me in. Breakfast options were scarce. The waffle batter ran out, when I asked if they had more she was very rude and stated breakfast was over at 9:30, this was before 9:00. She said she would look and she never came back.
Stayed 2 nights in May 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Stayed 1 night in Jul 2025

4/10 Poor

Carter

Disliked: Cleanliness, staff & service
Dust everywhere. Musty odors.
Dead bug
More Dust
Not my hair
Dusty
Stayed 3 nights in Jul 2025

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