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Recent guest reviews

The staff was not that friendly and never at their desk. The room felt damp the first night. It wasn't as bad the second night (I believe) due to us leaving the air on all day.

Everything was very good, except for the mattress...it left a lot to be desired.

This was a very nice place. The staff was all very friendly! It was also very convenient and close for the training I was attending. I will definitely stay again if I'm in the area.

Had a comfortable bed, clean room with couch and recliner. There was a refrigerator and microwave always a bonus. Breakfast was good with usual offerings. Cookies available in lobby.

Nice people, Clean rooms. An extra light at the lazy-boy would be nice.

Starting to show a little wear but staff is always very kind and helpful. Good breakfast selections. Convenient location.

I have said enough in the ratings. Forget it and bug off.

Friendly and helpful staff; no request seemed to be too small. The rooms were nice and the cleaning service was really on top of things!

We spent two days with our grand daughter and she had a blast in the pool and enjoyed her favorite "bacon" in the morning.

The staff was So Nice and very friendly and helpful !!!

Great experience. Breakfast was good and bed was comfortable. Bathrooms were clean and well stocked. Overall great hotel.

The location is convenient for the off the beaten path tri-state traveler ( we we're avoiding interstates for scenery ) Awesome staff, great breakfast, clean and comfy !!!

Would recommend staff was very nice, breakfast was great and room was really nice!

Room was clean and the staff friendly, will stay here again when visiting the area.

Very good hotel. I would stay there again and have my friends and family stay there.

The sheets and towels were fresh and clean. The bathroom was clean. The bed coverings and the floors and upholstery were dark and seemed liked they hadn't been thoroughly cleaned in a while other than the daily vacuuming. The room and furniture was dusted and looked clean. The WI-FI connection was unprotected. The breakfast was hot, with sausage, bacon, home fries, biskets and gravy, along with cold cereals, , juices and coffees.

Its not worth a three star price. Nice location though.

Overall this motel was clean, neat and orderly. The staff was very friendly and anxious to take care of things w/o delay. The breakfast buffet was wonderful. A few prolbems did exist that should not have been there w/ a motel as young as this one. The tub drain was very slow. On the first time of showering the bottom was covered by the time I was half way rinsed. By the end of 2 days it was 2 inches of water in the bottom of tub by the time you finished showering. The water pressure wasn't that strong so that meant the drain was even slower. The plug in the toilet tank was rotten and falling apart. At 3 am in the morning I had to do minor surgery on the toilet to get it to stop running at full blast in order to keep from waking my 21 month old baby. The recliner had a piece missing, exposing a very dangerous piece of metal framework. Not good for a nosey 21 month old. Considering how young this motel is and how well staffed they seemed to be I didn't feel I should have to be constantly reporting to front desk, nor performing maintenance in the middle of the night just to have a comfortable stay. Despite the few inconveniences I would recommend this motel for anyone in the Ashland, Ky area. There was plenty of room in the unit, lots of furniture for any purpose (including business), and good amenities. Have a wonderful stay.

Friendly personnel, but not very knowledgeable about their jobs or the amenities provided by the facility. Training would help a great deal.

Russell Plaza Dr Ashland KY

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a mile (2 km) of Our Lady Of Bellefonte Hospital, Best Western River Cities is within 2 miles (3 km) of Fresenius Medical Care. This 59-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free full breakfast.


Rooms

All 59 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Safes, ironing boards, and desks are also standard.


Property features

Guests of Best Western River Cities have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a conference center, a business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Guest reviews for Best Western River Cities

Everyone (12) Couples (3) Business (1) Family (3)
3
Partner Couples

The staff was not that friendly and never at their desk. The room felt damp the first night. It wasn't as bad the second night (I believe) due to us leaving the air on all day.

By on Jul 22, 2019

4
Family

Everything was very good, except for the mattress...it left a lot to be desired.

By on Jul 11, 2019

5

nice place and convenient

Everyone

This was a very nice place. The staff was all very friendly! It was also very convenient and close for the training I was attending. I will definitely stay again if I'm in the area.

By on Dec 8, 2016

5

great stay

Everyone

Had a comfortable bed, clean room with couch and recliner. There was a refrigerator and microwave always a bonus. Breakfast was good with usual offerings. Cookies available in lobby.

By on Oct 26, 2016

4
Everyone

Nice people, Clean rooms. An extra light at the lazy-boy would be nice.

By on Oct 13, 2016

5

have stayed several times

Everyone

Starting to show a little wear but staff is always very kind and helpful. Good breakfast selections. Convenient location.

By on Oct 5, 2016

5
Everyone

I have said enough in the ratings. Forget it and bug off.

By on Oct 4, 2016

4

close to stuff and a nice view of the oh river

Family

Friendly and helpful staff; no request seemed to be too small. The rooms were nice and the cleaning service was really on top of things!

By on Aug 9, 2016

5

great value / great location

Everyone

We spent two days with our grand daughter and she had a blast in the pool and enjoyed her favorite "bacon" in the morning.

By , from Pittsburgh, PA on Jul 5, 2016

5
Everyone

The staff was So Nice and very friendly and helpful !!!

By on May 28, 2016

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