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Tru By Hilton Gaylord, MI

2.5 star property

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Photo gallery for Tru By Hilton Gaylord, MI

Exterior
Indoor pool
Lobby
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1048 WEST MAIN STREET, Gaylord, MI, 49735
  • Place, Otsego County Historical Museum
    ‪17 min walk‬
  • Place, Bavarian Falls Park
    ‪2 min drive‬
  • Place, Call of the Wild Museum
    ‪2 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(64 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom | Hair dryer, towels, soap, shampoo

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Bathroom shower

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Bathroom shower

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • Free WiFi

King Room-Hearing Accessible

  • Sleeps 2
  • Free WiFi

King Room With Tub-Mobility Accessible

  • Sleeps 2
  • Free WiFi

About the neighborhood

Gaylord

Tru By Hilton Gaylord, MI places you within a short walk of Otsego County Historical Museum and within a mile (2 km) of Call of the Wild Museum. This 92-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Otsego County Historical Museum - 17 min walk - 0.9 miles
  • Bavarian Falls Park - 2 min drive - 2.0 miles
  • Call of the Wild Museum - 2 min drive - 2.0 miles
  • Gaylord Discovery Center - 2 min drive - 2.5 miles
  • Otsego County Sportsplex - 3 min drive - 2.5 miles

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 49 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪China1 Buffet - ‬10 min walk
  • ‪Culver's - ‬12 min walk
  • ‪Taco Bell - ‬6 min walk
  • ‪Qdoba Mexican Eats - ‬8 min walk

About this property

Tru By Hilton Gaylord, MI

Guests of Tru By Hilton Gaylord, MI have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Guests can expect free WiFi and 55-inch flat-screen TVs with satellite channels. Free local calls, hair dryers, and ironing boards are also standard. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU BY Hilton Gaylord
Tru By Hilton Gaylord, MI Hotel
Tru By Hilton Gaylord, MI GAYLORD
Tru By Hilton Gaylord, MI Hotel GAYLORD

Frequently asked questions

Are free cancellation options available at Tru By Hilton Gaylord, MI?

Tru By Hilton Gaylord, MI offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Tru By Hilton Gaylord, MI?

As of Jun 28, 2026, prices found for a 1-night stay for 2 adults at Tru By Hilton Gaylord, MI on Jul 5, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Tru By Hilton Gaylord, MI?

This hotel is located in Gaylord within a short 15-minute walk of Otsego County Historical Museum. You'll also find Otsego County Sportsplex and Otsego Golf Club within a short drive.

Is there parking available at Tru By Hilton Gaylord, MI?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Tru By Hilton Gaylord, MI feature a casino?

No, Tru By Hilton Gaylord, MI doesn't have a casino.

Will I find an indoor pool at Tru By Hilton Gaylord, MI?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Tru By Hilton Gaylord, MI?

Couples staying at this hotel will appreciate amenities like an indoor pool and a free daily breakfast plus some guestrooms include free WiFi.

Does Tru By Hilton Gaylord, MI have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tru By Hilton Gaylord, MI have a restaurant that serves breakfast?

Yes, Tru By Hilton Gaylord, MI serves free buffet breakfast each morning from its snack bar.

Will Tru By Hilton Gaylord, MI allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru By Hilton Gaylord, MI for a fee of USD 75 per accommodation, per stay.

Does Tru By Hilton Gaylord, MI have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies at Tru By Hilton Gaylord, MI?

No, you won't find guestrooms with balconies at Tru By Hilton Gaylord, MI.

Tru By Hilton Gaylord, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 372 out of 589 reviews
Rating 8 - Good. 116 out of 589 reviews
Rating 6 - Okay. 59 out of 589 reviews
Rating 4 - Poor. 20 out of 589 reviews
Rating 2 - Terrible. 22 out of 589 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great staff and wonderful breakfast!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service
Room was clean, staff was helpful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tiiu

Liked: Cleanliness, staff & service
Breakfast was very good. I loved their pancake making machine…. Parking very convenient.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to skiing. Nice room.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, clean and comfortable. Bed frame was a little noisey though *sorry neighbors*
Stayed 1 night in Mar 2026
Verified

8/10 Good

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel-family friendly, clean, welcoming staff. Only rating 4 stars instead of 5 because the mattresses were rock hard.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms yery clean
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The building was neat and tidy, with plenty of ice machines and a place to fill up your water bottle. Our room was cute and clean. Very friendly staff. We would definitely stay here again!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brian

Loved that there was a pool table and a wonderful lounge area. We were a multi generation family there for the weekend with teenagers who thoroughly enjoyed chess, the pool table, and the other board games that were available, so thank you! The welcome bag was also a nice touch. Such an awesome, relaxing environment. Great hotel. Thank you, thank you!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Gerald

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel is nice.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great stay very kid friendly, pool is perfect for younger kids!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
The rooms and all public areas are very clean
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities
Clean and comfortable.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Beth

Clean room and staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

brooke

Liked: Cleanliness, staff & service, amenities
Friendly staff clean rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are small but the hotel is in good condition.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

William J

Liked: Cleanliness, staff & service, amenities
The hotel is very clean, staff friendly and a good value
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities
Room was well kept.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Harvey

Liked: Cleanliness, property conditions & facilities
Clean room. Pleasant staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities
Clean and staff was awesome!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities
Quiet
Stayed 1 night in Feb 2026