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Tru By Hilton Gaylord, MI

Property class: 2.5

Choose dates to view prices

Photo gallery for Tru By Hilton Gaylord, MI

A modern hotel lobby with a central kiosk selling snacks and beverages, a 24/7 market sign, and a seating area with a counter and stools.
A modern reception area with a vending machine, a seating area, and a decorative wall.
A modern hotel building with a prominent 'tru by Hilton' sign, multiple floors, and a well-lit entrance.
An outdoor seating area with a blue sofa, a round table, and wicker chairs.
A modern hotel reception area with a curved wooden reception desk, a digital display, and a decorative wall with a pattern of circles.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1048 WEST MAIN STREET, Gaylord, MI, 49735
  • Place, Otsego County Historical Museum
    ‪17 min walk‬
  • Place, Bavarian Falls Park
    ‪2 min drive‬
  • Place, Call of the Wild Museum
    ‪2 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a nightstand, a wall-mounted lamp, and a blue accent wall.

Room, 1 King Bed

8.6 out of 10
Excellent
(71 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible

A modern bathroom with a wooden vanity, a large mirror, and a towel shelf.

Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A glass-enclosed shower with a glass door, a glass shower door, and a glass shower curtain.

Room, 1 King Bed, Hearing Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a nightstand, and a lamp.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

A hotel room with two beds, a desk, a TV, and a colorful abstract painting on the wall.

Room, 2 Queen Beds, Mobility Accessible

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

A wheelchair-accessible shower stall with a bench, grab bars, and a towel rack.

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Hearing)

A hotel room with two beds, a nightstand, and a lamp.

Room, 2 Queen Beds, Hearing Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

King Room-Hearing Accessible

  • Sleeps 2
  • 1 King Bed

King Room With Tub-Mobility Accessible

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Gaylord

Tru By Hilton Gaylord, MI places you within a short walk of Otsego County Historical Museum and within a mile (2 km) of Call of the Wild Museum. This 92-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Otsego County Historical Museum - 17 min walk - 0.9 miles
  • Bavarian Falls Park - 2 min drive - 2.0 miles
  • Call of the Wild Museum - 2 min drive - 2.0 miles
  • Boyne Mountain - 25 min drive - 25.2 miles
  • Torch Lake - 43 min drive - 45.4 miles

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 49 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Taco Bell - ‬6 min walk
  • ‪Qdoba Mexican Eats - ‬8 min walk
  • ‪Mai Boba - ‬18 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Tru By Hilton Gaylord, MI

Guests of Tru By Hilton Gaylord, MI have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Guests can expect free WiFi and 55-inch flat-screen TVs with satellite channels. Free local calls, hair dryers, and ironing boards are also standard. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU BY Hilton Gaylord
Tru By Hilton Gaylord, MI Hotel
Tru By Hilton Gaylord, MI GAYLORD
Tru By Hilton Gaylord, MI Hotel GAYLORD

Frequently asked questions

Are free cancellation options available at Tru By Hilton Gaylord, MI?

Tru By Hilton Gaylord, MI offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Tru By Hilton Gaylord, MI?

As of Sep 27, 2026, prices found for a 1-night stay for 2 adults at Tru By Hilton Gaylord, MI on Oct 25, 2026 start from $99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Tru By Hilton Gaylord, MI?

This hotel is located in Gaylord within a short 15-minute walk of Otsego County Historical Museum. You'll also find Call of the Wild Museum and Bavarian Falls Park within a short drive.

Does Tru By Hilton Gaylord, MI feature a casino?

No, Tru By Hilton Gaylord, MI doesn't have a casino.

Will I find an indoor pool at Tru By Hilton Gaylord, MI?

Yes, this hotel has an indoor pool.

Does Tru By Hilton Gaylord, MI have a restaurant that serves breakfast?

Yes, Tru By Hilton Gaylord, MI serves free buffet breakfast each morning from its snack bar.

Will Tru By Hilton Gaylord, MI allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru By Hilton Gaylord, MI for a fee of USD 75 per accommodation, per stay.

Tru By Hilton Gaylord, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 393 out of 622 reviews
Rating 8 - Good. 123 out of 622 reviews
Rating 6 - Okay. 62 out of 622 reviews
Rating 4 - Poor. 21 out of 622 reviews
Rating 2 - Terrible. 23 out of 622 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this location as it was pet friendly. Room was perfect, the breakfast was great and the staff was very helpful. The young lady at the desk was very knowledgeable concerning local restaurants, and her recommendations were spot on!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checking in And friendly staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great staff and wonderful breakfast!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small, but clean and provided everything we needed. It was great to have a huge TV. We will definitively stay again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room was clean, staff was helpful
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and staff
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Kallen at front desk was very helpful. We traveled with pets and all the staff enjoyed giving them pets. We were there a whole week and they could have been better at servicing room, clean towels etc.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Breakfast was very good. I loved their pancake making machine…. Parking very convenient.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great stay very kid friendly, pool is perfect for younger kids!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel is nice.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to skiing. Nice room.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel is very clean, staff friendly and a good value
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel-family friendly, clean, welcoming staff. Only rating 4 stars instead of 5 because the mattresses were rock hard.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The building was neat and tidy, with plenty of ice machines and a place to fill up your water bottle. Our room was cute and clean. Very friendly staff. We would definitely stay here again!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, clean and comfortable. Bed frame was a little noisey though *sorry neighbors*
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service
Nice place. Front counter person didnt tell us what floor our room was on but was told i could park around the build when i got to the other door had a sign that the door couldnt use but room was small need more and different breakfast choices then pool was a bit on the cold side and need to be clean, no light in the parking lot. But othere then that was a nice place
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The rooms and all public areas are very clean
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly staff clean rooms
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are small but the hotel is in good condition.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean and staff was awesome!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with the accommodations and the ease of checking in.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms yery clean
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean and comfortable.
Stayed 3 nights in Feb 2026