- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, and Visa.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Quality Inn Gaylord
2.5 out of 5.0
2.8
out of 5
Average Guest Review
See all 25 reviews
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Recent guest reviews
For starters, upon arriving at the hotel to check in around 9:45 pm, it took us a good 15-20 minutes to even get into our room after we arrived and checked in because not one of the 10 different key cards that the attendant programmed would actually work. He ended up letting us in the room using a housekeeping key card but left me with 4 key cards that didn’t work. The room was never cleaned thoroughly - the radiant heat cover was completely off on the right side of the ac unit - a bud light beer bottle cap was in the corner on the floor still - the toilet in the bathroom was loose - the tub was cracked around the drain handle - and the room has a slight funky smell to it. Not impressed at all.
Place is not kept up, needs lots of attention. Room was not very clean, but bed was comfortable. If you get there late and leave early, its ok.
The hot tub was down for repairs so the main reason for going here was to relax in the hot tub, didn't happen. With all the repair work going on even the pool had bugs floating in the water. The room was nice and the breakfast was great. Perhaps in the future this will be a fine place to go, but not now.
The hotel is trying to upgrade it's looks but doing work on a fall color tour weekend, just inconvenienced to use other doors not close to your room or the pool. The breakfast was great !!!! Used the Do Not Disturb sign for when we were getting ready in the morning. took off the door when we left for the day, housekeeping never came back to check on the room and didn't clean the room.
It was good. It was being remodeled, wasn't able to have a drink at the lounge.
When you book a hotel room you never know what to expect. We had been traveling cross country and had been stuck with some that were absolutely awful. We were pleasantly pleased when we arrived. Our room was clean, large, comfortable. The only recommendation is that the wallpaper in the hallway was shabby and we were concerned that that may carry over into the room. It didn't. But it did look outdated and was peeling off. Not a good first impression. But the room was very nice and overall we would stay there again.
We have stayed here before. It is a fine hotel. In a very nice area. Would stay again. . Needs updating.
The hotel looks like it's very old. They said they have us a new room on second floor. I wouldn't call it new. But it worked for over night.
It was a simple hotel room but nice enough that i will return
Stopped here as a half way point. Decent room, staff friendly. Not a bad price either.
Motel has been neglected for years and is now being renovated.
Booked the jacuzzi room for one night. Room was clean but needs updating. But the price was good so no real complaints. Was a busy weekend so the noise level was a bit high. Could hear the tv on in the next room, kids knocking on the door or running down the hall.
awful... pool room was 50 degrees.. way to cold to swim. When I called the front desk was advised there is NO heat in pool area.. Breakfast also had no heat.. lady serving breakfast very nice and kept apologizing on no heat--I don't think the bed skirt had ever been washed.
This hotel is adequate. The air did not work very well.
I was not able to get free breakfast because the general manager said the kitchen was short staffed and they were planning on locking the doors at 10am. I waited 30 minutes in line then 20 more at a table to get skipped and we walked out of the restaurant. The general manager said there was nothing she can do, and she said since I booked with you that you guys have to deal with me now. Well, this was a terrible stay and I want a refund or a new hotel room for this trouble. Other guests were more irate than I was. I expect someone to contat me 989 721 7210.
Cost affordable, free breakfast ...ran out of some items by 10am, location good.
it was the only place available... older hotel but clean.. breakfast was HORRIBLE... bed was comfortable.
The hotel has the things it says. The room was clean and beds comfortable. The breakfast was very simple and unhealthy (even though the staff were nice)
I was treated rudely right from the start. We booked a "suite" I thought with whirlpool tub that was PET FRIENDLY, Upon arrival I was told there were NO rooms available like this and I should have booked my room directly through them and not orbitz. The manager was very rude and unfriendly and angry !! She didnt want to give us a room that we had PRE-Payed and PRE-booked !! I told her I drove over 4 hours to get here and already paid this rate for the room and she then reluctantly gave us an OLD SMOKING ROOM that was drab, ugly and probably hadnt been used in forever. The whirlpool bath took hours to fill and we found out was leaking the water back out as quickly as we were filling it !! When my husband told her the next day she said she would have to tell maintenance. We never seen maintenace and were disgusted with the room and service. We checked out and didnt even stay our last PAID night because it was soooooo bad !!!!!
Convenient location
Hotel highlights
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Within a short walk of Otsego County Historical Museum, Quality Inn Gaylord is within a mile (2 km) of Bavarian Falls Park. This 117-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi. It's also near Call of the Wild Museum and Gaylord Discovery Center.
Dining
Start your day off right with a free buffet breakfast.
Rooms
All 117 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Free local calls, hair dryers, and safes are also standard.
Property features
At Quality Inn Gaylord, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. Friendly staff can provide a safe deposit box at the front desk, and also offer advice about sightseeing. Additional amenities include a meeting room, coffee/tea in a common area, and an arcade/game room.
Guest reviews for Quality Inn Gaylord
broken and dirty
Everyone
For starters, upon arriving at the hotel to check in around 9:45 pm, it took us a good 15-20 minutes to even get into our room after we arrived and checked in because not one of the 10 different key cards that the attendant programmed would actually work. He ended up letting us in the room using a housekeeping key card but left me with 4 key cards that didn’t work. The room was never cleaned thoroughly - the radiant heat cover was completely off on the right side of the ac unit - a bud light beer bottle cap was in the corner on the floor still - the toilet in the bathroom was loose - the tub was cracked around the drain handle - and the room has a slight funky smell to it. Not impressed at all.
run down
Everyone
Place is not kept up, needs lots of attention. Room was not very clean, but bed was comfortable. If you get there late and leave early, its ok.
looking for a place to relax.
Everyone
The hot tub was down for repairs so the main reason for going here was to relax in the hot tub, didn't happen. With all the repair work going on even the pool had bugs floating in the water. The room was nice and the breakfast was great. Perhaps in the future this will be a fine place to go, but not now.
color tour
GetawayWithFriends
The hotel is trying to upgrade it's looks but doing work on a fall color tour weekend, just inconvenienced to use other doors not close to your room or the pool. The breakfast was great !!!! Used the Do Not Disturb sign for when we were getting ready in the morning. took off the door when we left for the day, housekeeping never came back to check on the room and didn't clean the room.
passing through
Couples
It was good. It was being remodeled, wasn't able to have a drink at the lounge.
hoping for the best
Couples
When you book a hotel room you never know what to expect. We had been traveling cross country and had been stuck with some that were absolutely awful. We were pleasantly pleased when we arrived. Our room was clean, large, comfortable. The only recommendation is that the wallpaper in the hallway was shabby and we were concerned that that may carry over into the room. It didn't. But it did look outdated and was peeling off. Not a good first impression. But the room was very nice and overall we would stay there again.
over night
Couples
We have stayed here before. It is a fine hotel. In a very nice area. Would stay again. . Needs updating.
over trip
Families
The hotel looks like it's very old. They said they have us a new room on second floor. I wouldn't call it new. But it worked for over night.
comfortable
Couples
It was a simple hotel room but nice enough that i will return
nice one night stay
Couples
Stopped here as a half way point. Decent room, staff friendly. Not a bad price either.
I would like to thank you for your feedback. I will take what you have said and discuss it with my staff. I hope that in the future you will give us another chance to provide you with a better stay! Thank you again.