Comfort Inn
2.5 out of 5.0
53.0% based on 151 reviews
Recent guest reviews
I am glad that we did not write a review on this place the first time we stayed. There was NO wi-fi and we stay on business, so this is important to us. It didn't bother me that they didn't have it as much as they didn't mention it. Anyway, stayed here again and liked it just fine. Clean room. (carpet in hall was dingy though) Really good breakfast.
This hotel is just average - a place to stay for one night, but no more than one night. The quietest rooms are on the top floor (the 2nd floor in this place), but there is no elevator. The office building (where breakfast is served) is not connected to the building where the rooms are so you will need to dress to go outdoors in order to eat breakfast. Breakfast itself is nothing to rave about. The rooms are quiet and the beds are fairly comfortable.
For the price this is the best deal in town. The place is old but the beds are comfy and the breakfast is great. I am so tired of getting a waffle as a hot breakfast! Indoor pool which was a little chilly. Hot tub not so hot.
As a Choice member was I ever shocked by the property. It really needs renovation and definitely . When we arrived another couple who had checked in left. Ice maker on first floor didn't work. Our room was ok except the refrigerator didn't work, it was replaced and still didn't work. Then there was the air conditioner.It banged all night. Have cool air but how were we to sleep!
The room was neat and tidy. We found the bathroom to be very tight. Internet connection was not obvious. Beds were okay. Poor quality breakfast. Suggest some hard boiled eggs or real oatmeal, not packets.
Stayed here for a total of 3 nights. While essentially clean, the carpet in our room was in need of shampooing. We notified the front desk and our carpet was cleaned the next day. The hotel itself is somewhat worn but well kept. The hot breakfast was most satisfactory. The breakfast area a bit short on tables for the size of the hotel.
We stopped after driving 1300 miles from Alabama. Check In was easy and room was comfortable. Seemed to be a safe location. Breakfast was nothing to brag about but it was ok. We were happy with our stay.
PROS: easy access from I-40, can't hear the trains, room was clean. CONS: billed as a non-smoking hotel but our room smelled like smoke (we were given another room that was smoke-free); when we got in the hot tub we could smell heavy smoke, even over the overly chlorinated water in the hot tub (there was someone smoking inside an employees only room right next to the hot tub and the smoke was coming from under the door); you have to walk outside and to the front of the hotel to get to the breakfast area (not fun in 27 degree weather); the breakfast area is in the lobby and there is no room for more than one person at a time to get items; there is no elevator; the front desk person should know better to put a family with a screaming child (not crying, SCREAMING) late at night (as in, when everyone else is already asleep) in an area that is not away from the bulk of occupied rooms. There were hardly any rooms occupied on the second floor, so why put them on the first floor to wake up the majority of guests? We would never recommend this Comfort Inn and I can't believe this is in the Choice Hotels properties.
The room was OK. A typical hotel room. Others review of this property were a bit scary in their criticisms, but we fared OK. Bed was comfortable. Some updates to the decor, but the facility itself is dated. Breakfast was sort of meager. Eggs were blah and sausage was lukewarm.
And sometimes that's all you need. A place by the freeway to crash, with a good bed, wifi, a couple of restaurants close by, friendly staff and a grocery store so you can stock up on essentials before heading back on the road. It ain't the Ritz, but the place is clean.
Hotel highlights
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Located within a mile (2 km) of Northwest New Mexico Visitor Center, Comfort Inn is within 3 miles (5 km) of Mining Museum. This 51-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. El Malpais National Conservation Area is also within a 15-minute drive of this Grants hotel.
Dining
Free buffet breakfast is served each morning from 6 AM to 9 AM.
Rooms
Comfort Inn's 51 rooms are air-conditioned and provide refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and wired Internet, along with satellite TV. Ironing boards and free toiletries are other standard amenities.
Property features
Guests staying at Comfort Inn enjoy an indoor pool, a spa tub, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
Reviews from Trip Advisor
53.0% of guests recommend this hotel
Total of 151 reviews