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Quality Inn

2.5 out of 5.0

Recent guest reviews

We stayed at the this hotel as we had planned to spend the day at the shopping outlets nearby. When we got there the greeter desk was very friendly and helpful. It wasn't until we got to the room that I had changed my mind about the place. The room smelled like cigarette smoke really bad. We let the front desk know as we did not want to be charged for it. They sprayed something in the room and asked if everything was okay. We had told them everything was okay but to me I still thought the room smelled bad. Next we had found a stain on our blanket, part of a cookie, a Gatorade cap, and also other food crumbs in the room. The hotel was dirty, the bed was okay, the included continental breakfast wasn't bad.

Good hotel with nice staff.nice breakfast options! Would stay again

issues: 1: a part of parking lot was full of laundry clothing dryer liens. 2: carpet in the hallway and stairs are not clean, need a good carpet shampooing work. 3: not able to have heat. The temperature control frequently shuts off and switched on, not able to reach the temperature setting. 4: The back entry door is not secured. Can open without using the key. 5: located in area smelling the cow manure for miles, Must be near a farm.

The hotel did meet my expectations it was a little dirty could use better housekeeping the pool was great the location was great had an enjoyable time the staff were professional.

For the price this hotel is nice. The room did have an odd moldy smell to it but otherwise everything else was OK. I would recommend this hotel to others who are traveling for business and staying for 1 night.

The hotel room was clean and neat. The bed was quite comfortable. Available TV channels were very few - just the basics. Was ok for a short weekend stay but would not have worked for an extended stay.

Traveled to Holland, MI for the weekend and all hotels were booked. But I couldn't have found a better stay. Rooms were super clean and comfortable. Looks like the hotel had been newly remodeled. Perfect and family friendly definitely got more than expected. They also have breakfast and clean pool. Staff was friendly. When I asked them for extra coffee they provided with a smile!

The hotel was in order, nothing special. The price of $60.00, total, was fair. The indoor pool, and hot tub was not working, they were both empty, and looked as though they were working on it. The interior hallways did not smell fresh. New carpet would work wonders. The room was clean, but dated. All this being said, it would not prevent me from booking another stay at this facility. You get what you pay for.

Our stay here was great. Our room had a refridgerator, and microwave. Could have used better tv channels. They had also had a pool and tub which we did not use only because we stayed for one night to attend a wedding. We used a taxi service and when the taxi got there the front desk called us to inform us they had arrived. Our stay was comfortable. Would stay again

overall a nice room, comfortable bed, clean. Just a bit noisy because I was next to the stairs but quited down after 10pm. So just fine.

[...]

7625 Caterpillar Ct Sw Grand Rapids MI

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within a leisurely stroll of Master Arts Theatre, Quality Inn is within a 10-minute drive of Frog Hollow Playground. This hotel has 58 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. In central Grand Rapids, the hotel is also within a 15-minute drive of Gerald R. Ford Museum and Public Museum of Grand Rapids.


Dining

Free breakfast is included with your stay.


Rooms

All of Quality Inn's 58 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 40-inch TVs come with DVD players, and guests can stay connected with free WiFi. Other amenities include free local calls, hair dryers, and ironing boards. Limited housekeeping is available.


Property features

Guests of Quality Inn have access to an indoor pool, a fitness center, and a spa tub. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas and laundry facilities.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Quality Inn

Everyone (3) Business (1) Couples (1) Family (5) Other (1)
2

close to outlets

Everyone

We stayed at the this hotel as we had planned to spend the day at the shopping outlets nearby. When we got there the greeter desk was very friendly and helpful. It wasn't until we got to the room that I had changed my mind about the place. The room smelled like cigarette smoke really bad. We let the front desk know as we did not want to be charged for it. They sprayed something in the room and asked if everything was okay. We had told them everything was okay but to me I still thought the room smelled bad. Next we had found a stain on our blanket, part of a cookie, a Gatorade cap, and also other food crumbs in the room. The hotel was dirty, the bed was okay, the included continental breakfast wasn't bad.

By , from S on Nov 14, 2016

4
Everyone

Good hotel with nice staff.nice breakfast options! Would stay again

By on Oct 23, 2016

2

not worthy of the room rate paid

Everyone

issues: 1: a part of parking lot was full of laundry clothing dryer liens. 2: carpet in the hallway and stairs are not clean, need a good carpet shampooing work. 3: not able to have heat. The temperature control frequently shuts off and switched on, not able to reach the temperature setting. 4: The back entry door is not secured. Can open without using the key. 5: located in area smelling the cow manure for miles, Must be near a farm.

By , from philadelphia on Oct 7, 2016

5

family trip

Families

The hotel did meet my expectations it was a little dirty could use better housekeeping the pool was great the location was great had an enjoyable time the staff were professional.

By on Nov 24, 2015

4

great hotel for the price

BusinessTravelers

For the price this hotel is nice. The room did have an odd moldy smell to it but otherwise everything else was OK. I would recommend this hotel to others who are traveling for business and staying for 1 night.

By on Sep 26, 2015

3

weekend with family

Couples

The hotel room was clean and neat. The bed was quite comfortable. Available TV channels were very few - just the basics. Was ok for a short weekend stay but would not have worked for an extended stay.

By on Sep 10, 2015

5

last minute find turned into greatness

Families

Traveled to Holland, MI for the weekend and all hotels were booked. But I couldn't have found a better stay. Rooms were super clean and comfortable. Looks like the hotel had been newly remodeled. Perfect and family friendly definitely got more than expected. They also have breakfast and clean pool. Staff was friendly. When I asked them for extra coffee they provided with a smile!

By on Sep 6, 2014

2

satisfied the need

Families

The hotel was in order, nothing special. The price of $60.00, total, was fair. The indoor pool, and hot tub was not working, they were both empty, and looked as though they were working on it. The interior hallways did not smell fresh. New carpet would work wonders. The room was clean, but dated. All this being said, it would not prevent me from booking another stay at this facility. You get what you pay for.

By on Apr 29, 2013

3

great hotel for the price

Families

Our stay here was great. Our room had a refridgerator, and microwave. Could have used better tv channels. They had also had a pool and tub which we did not use only because we stayed for one night to attend a wedding. We used a taxi service and when the taxi got there the front desk called us to inform us they had arrived. Our stay was comfortable. Would stay again

By on Apr 8, 2011

4

grr revue

Singles

overall a nice room, comfortable bed, clean. Just a bit noisy because I was next to the stairs but quited down after 10pm. So just fine.

By on Sep 21, 2010