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Recent guest reviews

The staff was fine as far as the lady who checked us in. Breakfast was strange. They have a waffle maker but an unfriendly woman who had no reply to asking her to make one for you. We weren’t quite done eating when breakfast ended at 9, at which point she immediately switched off all the juice dispensers and refused to let us get any more. We had a room supposedly for 6, which was really small - especially the bathroom. There was a toilet, a stand-alone sink, and the only counter space was a teeny tiny little shelf by the mirror above the sink. There was no tub - only a standup shower with some unknown white substance scattered on the tile floor. We didn’t use it. The beds were fine but we sure wish we would have spent more and gone to a better hotel with a normal sized bathroom and room and staff that are more normal and courteous. If all you care about is a bed to sleep on for the night and don’t care about much else then by all means stay here.

Smells like old mildew, carpet old and dirty. ...said it was renovated...i would hate to see old hotel. Lipstick on a pig....View from my bedroom was a brick wall.

Wonderfully pleasant staff. Plenty of parking. Beautiful fountain on their check in counter

Clean and bug free. Quiet. Furniture a bit dated. Parking a little crowded.

Newly renovated so clean overall. Room one first and window has trouble locking close and looks like someone tried to break into early. Letting management know when I check out hopefully they get it fixed.

This property is unique because it has three double beds, which accommodates my family of five comfortably. It’s not the fanciest of hotels, but it seems they cleaned the rooms better this time. I stayed here a year ago and it was not too clean. I accidentally booked the same hotel and am pleased.

First impression not good. Parking lot not cleared with clearly cars that have been sitting snow covered...it snowed there several days before.

It was good the breakfast lady was rude but the other staff were really friendly

Heater controls too high for average person, no bathtub, cold bathroom, charged $3 person per night for amenities but without spare toilet paper roll, and only one coffee cup available,no plastic cups. Free breakfast don't expect much, no sausage.

Hotel Receptionist charged extra $14 as local tax on top of orbitz charge. Breakfast was not enough

I stayed here for the convenience to my destination in AZ. The one night was enough. I arrived late, around 1 a.m., but there was no attendant so I had to keep calling and ringing the bell to get him. Walls are paper thin so expect noise. They say there is breakfast but not if you have any tastebuds. Great place nearby called Wildflower Bread

Room was great in walking distance to restaurants friendly staff

I am really happy that we stayed here. my wife is a crazy about cleanness when it comes about staying in hotels. I new that this hotel will be a top place to be able to join the Grand Canyon for a morning Sunrise so i did not expect much. I was impressed by the welcoming staff at the front desk, willingness to accommodate our request quickly and duly. I would rate this hotel 5 out of 5 for the kind of money we paid.

Great motel for visiting NAU. Helpful and friendly staff. No noisy trains.

I expected a cheep dump just to get buy after spending 3 days and a lot of money at a very nice marriott. and was surprised buy the clean spacious renovated room with more amenities than at a great merriott I would have never considered staying with my wife at a hotel with only 2 stars costing only $37 on a halloween nite, it was exceptionally quiet HoJo's is now on my list of places to stay!!!

We didn't do much in Flagstaff, went directly to Grand Canyon and back. We stayed a couple of nights with my family. The staff was nice. Breakfast could be better, there is not much to choose and not enough tables for everybody. The room was clean and comfortable, a little bit noisy at night.

Great price for room, parking, microwave, ref, television and most importantly, wi-fi. It is close to NAU. I recommended it to my colleagues who would be doing the sequel of the training that we did this week.

West Route 66 Flagstaff AZ

Hotel highlights

  • Close to Northern Arizona University
  • Free WiFi in rooms and public areas
  • Free parking
  • Concierge services

Northern Arizona University is within a mile (2 km) of Howard Johnson by Wyndham Flagstaff University West, and other popular sites like Lowell Observatory are within a couple of miles (3 km). Each of the 48 rooms at this hotel includes a refrigerator, a microwave, and a coffee maker.


Rooms

All 48 rooms provide microwaves, refrigerators, and coffee makers. 25-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free newspapers and free local calls are other standard amenities.


Property features

Howard Johnson by Wyndham Flagstaff University West features free WiFi in public areas, coffee in a common area, and free newspapers. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets. This hotel also has laundry facilities.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Suite

3 Double Beds | Sleeps 6

Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Howard Johnson by Wyndham Flagstaff University West

Everyone (11) Business (2) Couples (6) Family (24) Friends (6) Other (9)
3
Everyone

By on Mar 7, 2020

Review comment responded on Mar 8, 2020

Thank you for your honest feedback. We hope to hear more from you for us to know where we need to improve more. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. I do hope you'll return and let us show you a far better experience.

2
Family with small children

The staff was fine as far as the lady who checked us in. Breakfast was strange. They have a waffle maker but an unfriendly woman who had no reply to asking her to make one for you. We weren’t quite done eating when breakfast ended at 9, at which point she immediately switched off all the juice dispensers and refused to let us get any more. We had a room supposedly for 6, which was really small - especially the bathroom. There was a toilet, a stand-alone sink, and the only counter space was a teeny tiny little shelf by the mirror above the sink. There was no tub - only a standup shower with some unknown white substance scattered on the tile floor. We didn’t use it. The beds were fine but we sure wish we would have spent more and gone to a better hotel with a normal sized bathroom and room and staff that are more normal and courteous. If all you care about is a bed to sleep on for the night and don’t care about much else then by all means stay here.

By on Jul 11, 2019

Review comment responded on Jul 11, 2019

Thank you for sharing this honest review and feedback about our staff and bed. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

2
Business Business

Smells like old mildew, carpet old and dirty. ...said it was renovated...i would hate to see old hotel. Lipstick on a pig....View from my bedroom was a brick wall.

By on Jul 3, 2019

Review comment responded on Jul 4, 2019

I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

5
Family Family

Wonderfully pleasant staff. Plenty of parking. Beautiful fountain on their check in counter

By on Jun 22, 2019

Review comment responded on Jun 23, 2019

Thank you for your positive feedback, We appreciate taking a time from your busy schedule and sharing your experience.

5
Everyone

By on Apr 29, 2019

Review comment responded on Apr 29, 2019

Thank you for taking time to review your stay. We do our best to make your stay as pleasant as possible. Thank you again, Hope to see you near future.

4
Family Family

Clean and bug free. Quiet. Furniture a bit dated. Parking a little crowded.

By on Apr 15, 2019

Review comment responded on Apr 16, 2019

We appreciate your feed back. Thank you for taking time to give us positive review.

4
Family

Newly renovated so clean overall. Room one first and window has trouble locking close and looks like someone tried to break into early. Letting management know when I check out hopefully they get it fixed.

By on Apr 7, 2019

Review comment responded on Apr 7, 2019

On behalf of our entire staff, we thank you for your business and for your comments regarding our room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

4
Family with small children Business Business

This property is unique because it has three double beds, which accommodates my family of five comfortably. It’s not the fanciest of hotels, but it seems they cleaned the rooms better this time. I stayed here a year ago and it was not too clean. I accidentally booked the same hotel and am pleased.

By on Feb 17, 2019

Review comment responded on Feb 20, 2019

Thank you for giving us 2nd chance, even it was accidentally. We glad you booked this hotel accidentally. It was so nice to hear that we improve in cleaning. Our team love to hear from our previous guests. Thank you again and hope to see you near future.

2
Everyone

First impression not good. Parking lot not cleared with clearly cars that have been sitting snow covered...it snowed there several days before.

By on Feb 13, 2019

Review comment responded on Mar 29, 2019

Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our parking. I hope that we will impress you with exemplary service during future visits.

5
Everyone

It was good the breakfast lady was rude but the other staff were really friendly

By on Jan 17, 2019

Review comment responded on Jan 17, 2019

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

Howard Johnson by Wyndham Flagstaff University West

801 West Route 66, Flagstaff, AZ 86001
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