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Howard Johnson by Wyndham Flagstaff University West

2.0 out of 5.0

Howard Johnson by Wyndham Flagstaff University West

2.0 out of 5.0

Recent guest reviews

Clean and bug free. Quiet. Furniture a bit dated. Parking a little crowded.

Newly renovated so clean overall. Room one first and window has trouble locking close and looks like someone tried to break into early. Letting management know when I check out hopefully they get it fixed.

This property is unique because it has three double beds, which accommodates my family of five comfortably. It’s not the fanciest of hotels, but it seems they cleaned the rooms better this time. I stayed here a year ago and it was not too clean. I accidentally booked the same hotel and am pleased.

First impression not good. Parking lot not cleared with clearly cars that have been sitting snow covered...it snowed there several days before.

It was good the breakfast lady was rude but the other staff were really friendly

Heater controls too high for average person, no bathtub, cold bathroom, charged $3 person per night for amenities but without spare toilet paper roll, and only one coffee cup available,no plastic cups. Free breakfast don't expect much, no sausage.

Hotel Receptionist charged extra $14 as local tax on top of orbitz charge. Breakfast was not enough

I stayed here for the convenience to my destination in AZ. The one night was enough. I arrived late, around 1 a.m., but there was no attendant so I had to keep calling and ringing the bell to get him. Walls are paper thin so expect noise. They say there is breakfast but not if you have any tastebuds. Great place nearby called Wildflower Bread

Room was great in walking distance to restaurants friendly staff

I am really happy that we stayed here. my wife is a crazy about cleanness when it comes about staying in hotels. I new that this hotel will be a top place to be able to join the Grand Canyon for a morning Sunrise so i did not expect much. I was impressed by the welcoming staff at the front desk, willingness to accommodate our request quickly and duly. I would rate this hotel 5 out of 5 for the kind of money we paid.

Great motel for visiting NAU. Helpful and friendly staff. No noisy trains.

I expected a cheep dump just to get buy after spending 3 days and a lot of money at a very nice marriott. and was surprised buy the clean spacious renovated room with more amenities than at a great merriott I would have never considered staying with my wife at a hotel with only 2 stars costing only $37 on a halloween nite, it was exceptionally quiet HoJo's is now on my list of places to stay!!!

We didn't do much in Flagstaff, went directly to Grand Canyon and back. We stayed a couple of nights with my family. The staff was nice. Breakfast could be better, there is not much to choose and not enough tables for everybody. The room was clean and comfortable, a little bit noisy at night.

Great price for room, parking, microwave, ref, television and most importantly, wi-fi. It is close to NAU. I recommended it to my colleagues who would be doing the sequel of the training that we did this week.

The water for the shower and sink was either scalding hot or freezing cold. Room over looked mechanics working on cars which they would start their work at 8 am. Bed had a bug crawling in it. That was the last straw we left even though had one more night paid for. Worst hotel ever, you get what you pay for should have camped in the woods, cleaner.

At the low nightly price my expectations were fairly low. I was surprised with the quality of the room. It had everything I could want and was surprisingly quiet. The staff is friendly and helpful. The room was clean and fresh soap/shampoo/lotion provided daily, great for when you forgot to pack that stuff. I liked it so much I extended a extra week.

I got to agree that it's hard to find a hotel this cheap, but I don't really think it was worth that. Room was not clean at all and I would have rather paid more for a more comfort stay

Very good value at this location. It is near the middle of Flagstaff with easy access to activities. Excellent start point for the Lowell Observatory and Grand Canyon. It is not the most modern facility, but the value is there.

Hotel highlights

  • Close to Northern Arizona University
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Northern Arizona University is within a mile (2 km) of Howard Johnson by Wyndham Flagstaff University West, and other popular sites like Lowell Observatory are within a couple of miles (3 km). This 48-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.


Rooms

Guests can expect to find free WiFi and 25-inch a TV with cable channels. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Howard Johnson by Wyndham Flagstaff University West, guests have access to free WiFi in public areas, coffee in a common area, and free newspapers. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. This hotel also has laundry facilities.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Suite

Full 3 | Sleeps 6

Guest reviews for Howard Johnson by Wyndham Flagstaff University West

Everyone (10) Couples (15) Business (3) Family (32) Friends (7) Other (11)
5
Everyone

By on Apr 29, 2019

Review comment responded on Apr 29, 2019

Thank you for taking time to review your stay. We do our best to make your stay as pleasant as possible. Thank you again, Hope to see you near future.

4
Families Families

Clean and bug free. Quiet. Furniture a bit dated. Parking a little crowded.

By on Apr 15, 2019

Review comment responded on Apr 16, 2019

We appreciate your feed back. Thank you for taking time to give us positive review.

4
Families

Newly renovated so clean overall. Room one first and window has trouble locking close and looks like someone tried to break into early. Letting management know when I check out hopefully they get it fixed.

By on Apr 7, 2019

Review comment responded on Apr 7, 2019

On behalf of our entire staff, we thank you for your business and for your comments regarding our room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

4
Family with small children Business Business Travelers

This property is unique because it has three double beds, which accommodates my family of five comfortably. It’s not the fanciest of hotels, but it seems they cleaned the rooms better this time. I stayed here a year ago and it was not too clean. I accidentally booked the same hotel and am pleased.

By on Feb 17, 2019

Review comment responded on Feb 20, 2019

Thank you for giving us 2nd chance, even it was accidentally. We glad you booked this hotel accidentally. It was so nice to hear that we improve in cleaning. Our team love to hear from our previous guests. Thank you again and hope to see you near future.

2
Everyone

First impression not good. Parking lot not cleared with clearly cars that have been sitting snow covered...it snowed there several days before.

By on Feb 13, 2019

Review comment responded on Mar 29, 2019

Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our parking. I hope that we will impress you with exemplary service during future visits.

5
Everyone

It was good the breakfast lady was rude but the other staff were really friendly

By on Jan 17, 2019

Review comment responded on Jan 17, 2019

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

5
Everyone

By on Dec 13, 2018

Review comment responded on Dec 13, 2018

On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

2

close to shopping & dining

Everyone

Heater controls too high for average person, no bathtub, cold bathroom, charged $3 person per night for amenities but without spare toilet paper roll, and only one coffee cup available,no plastic cups. Free breakfast don't expect much, no sausage.

By , from California on May 24, 2018

Review comment responded on May 24, 2018

We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

2

extra charge

Everyone

Hotel Receptionist charged extra $14 as local tax on top of orbitz charge. Breakfast was not enough

By on Aug 27, 2017

Review comment responded on Aug 31, 2017

Thank you for your feedback. We treat all of guests' comments with the utmost seriousness and we will be checking on your comment about the add-on charges to your booking, our management will surely address this matter accordingly. Kind regards.

3

you get what you pay for

Everyone

I stayed here for the convenience to my destination in AZ. The one night was enough. I arrived late, around 1 a.m., but there was no attendant so I had to keep calling and ringing the bell to get him. Walls are paper thin so expect noise. They say there is breakfast but not if you have any tastebuds. Great place nearby called Wildflower Bread

By , from Watertown, MA on Apr 27, 2017

Review comment responded on May 5, 2017

Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience.We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. We want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for improved convenience in future visits.

Howard Johnson by Wyndham Flagstaff University West

801 West Route 66, Flagstaff, AZ 86001