We love staying at the best western it is perfect for our family. The prices have gone up the past few years as everything else in the area however would like the separate room for children next-door TV and bathroom a great deal. The staff was super friendly and the breakfast is really good for a hotel. The pool and hot tub are also a plus. If you're looking for a place to stay with the family look no further, this is our favorite in Flagstaff
Friendly staff, easy access off the freeway, nice breakfast.
Given the age of the place, our room was remarkably clean.
Front desk was extremely helpful and easy to work with.
Only positive thing was tile floor for our pup
The hotel was 10 minutes away from downtown. Easy to get around to nearby destinations.
front desk girl came and confirmed it but unfortunately they were sold out and couldnt move us to another room to confirm if all the other rooms were like this too Super old hotel. Not worth staying pay the extra and go elsewhere
Missed daily room cleaning (due to COVID). Carpet in the room was spotted with pet urine. Breakfast was marginally OK. COVID prevention in the meal room was inconsistent. Individually wrapped hot meal, but bottles of condiments on the table (instead of individual packets). Tables were not wiped down after each use.
The staff is extremely friendly, and would have had an awesome breakfast for the price. However, due to covid they had to change there breakfast.
We had a king handicap room for three adults. It was very nice to have a room with two bathrooms, kinda like a suite with an extra room. The bed wasn’t what I am used to but I slept pretty well. Breakfast was good. Enjoyed the stay.
Location is good--next/near shops, restaurants, Downtown. Maybe 30 minutes from a couple of national monuments. Breakfast is decent. Bathrooms are a bit small and oddly laid out but it works for a short stay. The parking lot is confusing-- it only goes in one direction all the way around so it's one way even when you want to leave. Good thing is there's plenty of parking, I was there when there was no vacancy and I never worried about getting a spot.
Located on Rte 66, friendly staff. Rooms were nice.
The woman at the desk during afternoon check in was very helpful. The Pony Soldier had a nice breakfast. The employees worked to keep the dining area clean and the food stocked. I heard the train at night, but it wasn't obtrusive. We enjoyed our stay at The Pony Soldier.
Within a short walk of Bushmaster Park, Best Western Pony Soldier Inn & Suites is within 2 miles (3 km) of Flagstaff Mall and The Marketplace. This 75-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.
Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are also available.
Best Western Pony Soldier Inn & Suites offers an indoor pool, free WiFi in public areas, and a spa tub. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
We love staying at the best western it is perfect for our family. The prices have gone up the past few years as everything else in the area however would like the separate room for children next-door TV and bathroom a great deal. The staff was super friendly and the breakfast is really good for a hotel. The pool and hot tub are also a plus. If you're looking for a place to stay with the family look no further, this is our favorite in Flagstaff
Friendly staff, easy access off the freeway, nice breakfast.
Thank you! We appreciate the mentions of service, convenience and the complimentary breakfast as highlights of your stay. Please consider the Best Western Pony Soldier Inn & Suites your home away from home! Best, Scott, GM
Given the age of the place, our room was remarkably clean.
Thank you for recommending Best Western Pony Soldier Inn & Suites for cleanliness. We hope to be your go-to place whenever travels bring you to Flagstaff. All of us are wishing you and your loved ones a happy holiday season! Best, Scott, GM
Front desk was extremely helpful and easy to work with.
Thanks! Your review brought a smile to my face. We take a lot of pride in offering guests a super welcoming experience and are delighted this is just what you experienced. Please consider our hotel your home away from home. The team can also act as your personal concierge, recommending places to explore and restaurants. Until next time, we wish you safe and happy travels! Best, Scott, GM
Only positive thing was tile floor for our pup
Thank you for staying at Best Western Pony Soldier Inn & Suites! We are happy your stay was satisfying and your furry family member was comfortable. Please consider us your Flagstaff go-to hotel! Best, Scott, GM
The hotel was 10 minutes away from downtown. Easy to get around to nearby destinations.
Thank you for recommending our Best Western for the convenience of our location. I am glad you found it easy to get around town. For those planning travel, I will add that there are several good restaurants near us too. That makes staying even easier! We look forward to welcoming you back! Best, Scott, GM
front desk girl came and confirmed it but unfortunately they were sold out and couldnt move us to another room to confirm if all the other rooms were like this too Super old hotel. Not worth staying pay the extra and go elsewhere
Missed daily room cleaning (due to COVID). Carpet in the room was spotted with pet urine. Breakfast was marginally OK. COVID prevention in the meal room was inconsistent. Individually wrapped hot meal, but bottles of condiments on the table (instead of individual packets). Tables were not wiped down after each use.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.