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Sure Hotel by Best Western Center

3.5 star property
Waterfront hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Center

Family Room, 2 Twin Beds, Non Smoking (with Sofabed) | Hypo-allergenic bedding, desk, iron/ironing board, cribs/infant beds
Exterior
Staircase
Reception
Dining

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Parking available
  • Laundry
  • Pet friendly

Explore the area

View in a map
Stora Badhusgatan 28, Gothenburg, 411 21
  • Place, The Avenue
    ‪10 min walk‬
  • Place, Nordstan Shopping Center
    ‪11 min walk‬
  • Place, Liseberg Amusement Park
    ‪4 min drive‬
  • Airport, Gothenburg (GOT-Landvetter)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(38 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Hypo-allergenic bedding, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 Double Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Twin Beds, Non Smoking (with Sofabed)

Family Room, 2 Twin Beds, Non Smoking (with Sofabed) | Hypo-allergenic bedding, desk, iron/ironing board, cribs/infant beds

Family Room, 2 Twin Beds, Non Smoking (with Sofabed)

  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Economy Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, cribs/infant beds

Economy Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(15 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Gothenburg

Sure Hotel by Best Western Center places you in Gothenburg City Center, within a leisurely stroll of popular sights such as The Avenue and Nordstan Shopping Center. The 55 rooms at this 3.5-star hotel include coffee makers and flat-screen TVs and guests can enjoy free breakfast.

What's nearby

  • The Avenue - 10 min walk - 0.6 miles
  • Nordstan Shopping Center - 11 min walk - 0.6 miles
  • Gamla Ullevi Stadium - 19 min walk - 1.0 mile
  • Nya Ullevi Stadium - 3 min drive - 1.5 miles
  • Liseberg Amusement Park - 4 min drive - 1.8 miles

Getting around

  • Stenpiren Tram Stop - 4 min walk
  • Gothenburg (XWL-Gothenburg Central Train Station) - 16 min walk
  • Landvetter Airport (GOT) - 29 min drive

Restaurants

  • ‪Biljardpalatset - ‬5 min walk
  • ‪BrewDog Göteborg - ‬3 min walk
  • ‪Mr Cake - ‬4 min walk
  • ‪Kajutan - ‬5 min walk
  • ‪Brasseri Draken - ‬4 min walk

About this property

Sure Hotel by Best Western Center

Waterfront hotel with free breakfast and a 24-hour front desk
At Sure Hotel by Best Western Center, guests have access to free WiFi in public areas, coffee in a common area, and free newspapers. Self parking is available for SEK 350 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include a terrace, laundry facilities, and a TV in a common area.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Other amenities include coffee makers, hair dryers, and phones.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (SEK 350 per day)
  • Street parking available
  • Uncovered self parking on site (SEK 350 per day; includes in/out privileges)
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for SEK 250 per pet, per stay
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 6 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for SEK 0.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: SEK 350 per day (in/out privileges)
  • Nearby parking fee: SEK 350 per day (164 ft away)
  • Pet fee: SEK 250 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: SEK 0.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Comfort City Center
Comfort City Center Gothenburg
Comfort City Center Hotel
Comfort City Hotel
Comfort Hotel Center
Comfort Hotel City
Sure Hotel Best Western Center Gothenburg
Comfort Hotel City Center Gothenburg
Hotel City Comfort
Comfort Hotel City Gothenburg
Comfort Hotel Gothenburg
Center Hotel Gothenburg
Center Gothenburg
Sure Best Western Center Gothenburg
Sure Hotel Center Gothenburg
Sure By Best Center Gothenburg
Sure Hotel by Best Western Center Hotel
Sure Hotel by Best Western Center Gothenburg
Sure Hotel by Best Western Center Hotel Gothenburg

Frequently asked questions

What is there to do close to Sure Hotel by Best Western Center?

This hotel is situated in Gothenburg City Center within a short 13-minute walk of The Avenue and also 13 minutes on foot from Nordstan Shopping Center. You'll also find Liseberg Amusement Park and Nya Ullevi Stadium within a short drive.

Will I be able to park at Sure Hotel by Best Western Center?

Yes, uncovered parking is offered for SEK 350 per day with in/out privileges. RV/bus/truck parking is also available for guests.

Does Sure Hotel by Best Western Center feature a casino on the premises?

No, Sure Hotel by Best Western Center doesn't have a casino.

Is there an indoor pool at Sure Hotel by Best Western Center?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Sure Hotel by Best Western Center?

At this waterfront hotel, couples will appreciate amenities like free breakfast and a terrace plus some guestrooms include free Internet access.

Does Sure Hotel by Best Western Center have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sure Hotel by Best Western Center have a restaurant with a breakfast menu?

Yes, Sure Hotel by Best Western Center serves free buffet breakfast each morning from its snack bar.

Does Sure Hotel by Best Western Center allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sure Hotel by Best Western Center for a fee of SEK 250 per pet, per stay.

Does Sure Hotel by Best Western Center have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Sure Hotel by Best Western Center?

The closest major airport to Sure Hotel by Best Western Center is Landvetter Airport (GOT), which is 17.2 mi away (29 minutes by car).

Are there rooms with balconies at Sure Hotel by Best Western Center?

No, you won't find guestrooms with balconies at Sure Hotel by Best Western Center.

Sure Hotel by Best Western Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 307 out of 1006 reviews
Rating 8 - Good. 371 out of 1006 reviews
Rating 6 - Okay. 209 out of 1006 reviews
Rating 4 - Poor. 72 out of 1006 reviews
Rating 2 - Terrible. 47 out of 1006 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Phillip

Liked: Cleanliness, staff & service
Very convenient, good breakfast and staff friendly. Rooms small, no airconditioning during unusually hot weather and showers have only shower curtain which usually led to water spreading over floor.
Stayed 9 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good breakfast and location
Stayed 1 night in Jun 2025

8/10 Good

tony

Liked: Cleanliness
Clean, friendly staff, good continental breakfast choice plus scrambled egg. Bacon and beans as an addition or a Warm choice.. 24 hour coffee, tea and biscuits. A few minutes walk away from tram, bus and ferry services
Stayed 7 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights as a couple

Super friendly staff very attentive clean room suerb buffet breakfast and free tea coffee snacks available during the day. Very central to shops bars loved it!
Stayed 2 nights in May 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star service in 3 star hotel

A great stay, service from thec4 girls i met was outstanding, so friendly and helpful. Free coffee, waffles and biscuits all day. 20 min walk from main station. 2 mins from Stenpirren trams 1 and 11. Room was small, no safe and no fridge, very good showrr. Breakfsst 3 hot choices and plenty cold buffet available. A 10 min walk to the shops, close to ferry terminal and old town Once again the service was excellent and I'd recommend it
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable but small rooms;constant hot water;good breakfast;short walk to the city centre;helpful staff.
Stayed 6 nights in Dec 2024

8/10 Good

Mansoor, London

Stayed 1 night in Oct 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service
Pros: comfy bed, lovely staff, great location, good breakfast selection. Cons: Light in room didn’t work, room was tiny and didn’t have a mirror in actual room to get ready with had to get ready in bathroom which was so small. Toilet flushed but all excrement would come back into the toilet after a while. Drains smelt. Shower powerful but flooded the bathroom. Old and worn decor needs a good revamp. Breakfast although great selection, was like feeding time at the zoo, it’s so small the buffet room that you’re on top of everyone. Didn’t bother going again as struggled to find somewhere to sit as it’s too small.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mario

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Calvin

Liked: Cleanliness, staff & service, room comfort

Good value, great service looks a little dated

Good central location with public transport a few minutes walk away. Lovely welcome and great service from the staff. Decent selection for breakfast and the afternoon waffles were a nice touch. I would have preferred tea/coffee facilities in my room but a good selection of hot and cold soft drinks (including biscuits 😋) were available for free in the breakfast room 24/7. Some of the common areas look a little dated, but the room was modern with a comfortable bed and a sofa.
Stayed 3 nights in Sep 2024

10/10 Excellent

Laufey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It worked great for us
Stayed 1 night in Aug 2024

8/10 Good

Bin

Liked: Cleanliness, staff & service, amenities
Location is decent, a few buses and tram is 5 min walk, two stops from central train station. staffs are nice and friendly. But the whole building is kinda old, water drains very slow in the sink, maybe is to build pluming issue, and the towels are old and smell bad. I am in the non smoking room, but I smell the sole in the morning, probably the as from nearby room.
Stayed 2 nights in Jun 2024

6/10 Okay

Carina

Traveled with group
.
Stayed 1 night in Apr 2024

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great but doesn’t look like the pictures! Staff were amazing and the breakfasts were good, however felt a little deceived by the room pics. It’s not as up to date and modern as it looks, maybe this was just our room, I’m not sure! Very clean and comfortable so I can’t really complain. Only thing is that the walk in-shower we had didn’t have a tilted tray so the whole floor ended up wet. I would recommend if you are going to Sweden for a few nights and won’t be in the room for very long- but good value for money and overall a good experience.
Stayed 2 nights in Feb 2024

10/10 Excellent

Arne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice little hotel. Super staff, and good value. Just perfect for some workdays in Gøteborg. Sleeping and a little work in the room and common space.
Stayed 3 nights in Jan 2024

8/10 Good

darren

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Hotel was ideally placed for what we needed to do close to center and ferry ports and tram access. Staff were very good
Stayed 3 nights in Aug 2023

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Back in Göteborg!

Great hotel experience that fit my needs.
Stayed 2 nights in Jul 2023

10/10 Excellent

Samuel

Stayed 1 night in Jul 2023

10/10 Excellent

Bernadette

Stayed 2 nights in Apr 2023

10/10 Excellent

Alexander

Stayed 1 night in Jul 2022

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay. The staff were so nice and helpful! The room was small and clean. It worked well for us
Stayed 1 night in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good location with misleading parking situation

Good and central stay. A bit noisy both from passing trams as well as the room above as we could hear them walking upstairs. The parking however, there is no parking with the hotel, but rather a public paid parking across the street. Even the person in the reception wondered why it keeps saying the hotel has parking when it does not. As for the suggestion that it would be 100-200 SEK/day, that's just not true. We ended up paying 600 SEK for 1½ day.
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice hotel (rooms are a bit older, but nice), excellent breakfast. Coffe and cookies during the day are great idea.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021