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Clarion Hotel Post, Gothenburg

4.0 out of 5.0

Recent guest reviews

The post hotel is situated in a very nice old Post Office building. It is a hotel that makes me very happy. Staff is Awesome and they always pays extra attention when i stay at the hotel. It is so nice rooms and the rooftop pool is amazing 😉. You can not find a better hotel for a Gothenburg city stay. The location of the hotel is perfect. Breakfast is nice and it is easy to stay at the hotel and just enjoy life ...

We absolutely love staying at this hotel. From the fantastic central location, to the size of the rooms, it offers everything we could ask. The excellent buffet breakfast was a treat each morning of our stay. And the staff, well, I can't find enough superlatives to fully express my appreciation for how EVERYONE at this hotel goes the extra mile to ensure guests are happy and satisfied. This will be our hotel of choice from now on when we visit Göteborg, Tack alla!

Friendly and helpful staff both front of house and in the Post bar and Bon-Bon bar, great central location close to the station, good buffet breakfast and two excellent restaurants to choose from in house. Gym and rooftop pool are additional plus points.

This hotel is fantastic. The bed was really comfortable, even the pillows. Even though it's located right in the center of the city it's really quite.  You don't hear anything at all from the street, except maybe the seagulls in the morning.  The breakfast buffet was lovely, couldn't be better. 

Yes, sadly this made me remember the song written by Bobby and Shirley Womack that the Rolling Stones made famous … A couple of years ago I wrote a review about my stay at the Clarion Post. There I stated my fears of what it might happen to this wonderful hotel if it would keep going in the same direction. Unfortunately it did… Some years and some more stays after, I have to sadly say that I have to quit staying at the Clarion Post. I have enough. As I did then, when I wrote the prvious review, I want to start by saying that, since it opened, the Clarion Hotel Post was always “my hotel” whenever I stayed in Göteborg. I just loved it! It was very, very well renovated from the old Post building, it had a truly wonderful design and atmosphere. Yes, the rooms were small-ish but comfortable enough, the staff was friendly, there were no problems and it was usually a pleasure to stay there. Not anymore. The problem I started to have some time ago was that the hotel seemed to “disperse” itself more and more into a lot of activities and events that put the fact of being a hotel, and a four star high level one, in serious… let’s say… doubt. Let me repeat a bit what I said back then: Yes, we can find very cool and hip all the after work meetings, all the parties, all the DJ’s and music events, but… are these kind of things what you really want and expect from a hotel? There are a lot of issues around this: Sometimes you want to relax and just have a drink at the hotel bar or lounge… well, most of the times... impossible. There are crowds and crowds of people (who are not staying at the hotel) who came for some “cool” event. Or at night the place has turned into some kind of “nightclub”. It’s not the first time I ran into lots of totally drunk people that apparently the hotel staff seem to find “cool”. Well, if I want to go to a party or if I want to dance and drink, I don’t need a hotel for that. There are places just for that. And something that always puzzled me… can someone explain me? I don’t know why people seem to think we need to have a DJ performing everywhere and all the time. For God’s sake… one of these days we’ll have a DJ performing at a supermarket or at a book store. Or we’ll be doing check-in at the hotel and we’ll have a DJ at the front desk to make our check-in “cool”. C’mon, I absolutely love music, I really do, but let’s enjoy some peace and quiet also. Yes, it’s nice for a hotel to have a bit of “dynamic”, to feel lively, not a dull "dead old place", and I really, really love a bit of that, but… I think there are limits and I feel the Clarion somehow already crossed them. There are places and times for everything. First of all a hotel is for its guests. It’s not mainly a Bar or a Congress Hall or some kind of “nightclub”. Or, if anyhow, the hotel wants to have this kind of activities, then they should be located in a place that doesn’t disturb the guests. And the Clarion doesn’t take this in consideration. Quite the opposite; they seem keen to “throw” it all at the guest face. Especially the “bar” and the “party nightclub mood”. A hotel should prioritize its guests and their needs, their well being, and the Clarion isn’t doing so. They are prioritizing who they think are Göteborg hip important people, not the hotel guests. Maybe that’s very good for the city - and in that sense I’m happy as I love Göteborg - but certainly it’s not good for the hotel guests. And then... then what happens? What follows? Well, you start to have those signs, that “lack of attention” and control over the “hotel component” that some people are talking about in the reviews here: Chaos at the breakfast area, with not enough tables for the guests and no one to clean the tables so you have either to eat next to the leftovers of the previous guest or to remove yourself the plates and glasses. Really?! In a four star hotel?! The last drop on this “breakfast problem” was at my last stay when the breakfast started to be served at the… Conference Room! Thank you Clarion, I really had wonderful “conferences”. In the rooms you start to find damaged things, broken lamps and such, rooms not so clean (at my last stay there was so much dust in the room it was unbelievable), we start to find empty bottles in the minibar (as other guests also reviewed), not to mention glasses and other “not so pleasant things” under the beds. Better left unsaid… If the last drop regarding the breakfast was seeing it moved to the Conference Room, then regarding the management of the rooms (of the hotel in fact) the last drop was, for two stays in a row, not having the room cleaned. What happened? I arrived before dinner from a day at the archipelago and wanted to have a shower and change my clothes, but… the room wasn’t cleaned. I had to cancel the dinner, go to reception to complain and wait for the room to be cleaned. But what was more remarkable was that the next day, already trying to prevent more problems, when leaving the hotel after breakfast (or should I say “after conference”?) I specifically went to the reception saying “I’m staying at the room XXXX and I’m leaving until dinner time, please don’t forget to clean the room”. Guess what? I returned before dinner and the room… wasn’t cleaned. Another dinner canceled. This was a major problem because I had made the two dinner reservations not only for me but also for three other people. After this, and having to cancel the two dinners, I asked to speak to the manager to complain about the service. In the end, after asking not once, not twice, but four times, not the manager but a member from the staff came to talk with me. I explained what happened with the room cleaning two days in a row, even after I reminded the hotel staff expressly what my room number was and that they shouldn’t forget the cleaning as they did the day before. Well, to cut a long story short, the next day, the same member of the staff, as an apology from the hotel, offered me a voucher for two free nights stay. I stated clearly that what I wanted was that the hotel service would run if not good at least “normal” and that I didn’t want any free nights. After insisting and insisting, I was so tired of the discussion, of everything, of losing all my time waiting for my room to be cleaned, heading all the time to reception to complain and try to talk with the manager instead of enjoying my vacation, that I took the voucher just to end the subject. After that stay, as it’s usual, I had to return to Göteborg for a week. I booked again the Clarion Post thinking “this time it will be ok, it will be great again”. Well, guess what? On the second day my room wasn’t cleaned… This, together with the “conference breakfast”, was the end. I guess that the hotel management really went in the direction of thinking that it’s more important to spend money booking a lot of cool DJ's and throwing a lot of parties than to invest, for example, in having more staff (and space) to serve the guests a proper breakfast in a proper place, or even to think of a “high level of comfort” by at least cleaning the rooms. But… no. From the Clarion Post, for quite some time, what I saw and heard, was almost only, over and over, the announcing of parties and events. I think that all of these problems speak for themselves, and it’s such a pity to witness all that in a hotel that could have been so good. I wish I could understand how come the Management came to think that having drunk people around is “cool”, how come they came to think that the function of a hotel is throwing parties, how come… well, how come everything… It’s such a pity, because I used to love it, but it’s all over now…

Enjoyed my stay with my significant other. The room, even though it was small, was cozy, bed was good and in general it was quiet. The breakfast was tasty but at our stay the hotel was fully booked and the breakfast serving did not go smooth. The staff did not manage to keep up with the demand for food and silver ware and people had to wait quite a while to get what they wanted.

Room was very noisy I could hear the doors in the next room. Sound isolation could be better. The size was ok, average size. The ecological mindset was very good. Breakfast was nice with a lot of options. The staff was attention and available.

Really nice hotel, clean, modern, lots of space, nice and quiet room, good beds, spectacular view, good service, perfect wifi, clean and perfect bathrooms, fabulous breakfast and finally a good price.

Clarion Post Hotel is a very nice hotel located near train station and city centre. Really nice rooms with good comfort, beds are fantastic. Very good breakfast and nice restaurants/Bar. I can definitely recommend this hotel!

Excellent room and marvellous breakfast! Stayed with my wife one night Friday to Saturday. The location is great just across the central station with walking distance to restaurants, shopping and and night clubs.

Drottningtorget 10 Gothenburg

Hotel highlights

  • Walking distance to Gothenburg City Museum and Gothenburg Opera
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Centrum, Clarion Hotel Post, Gothenburg is a leisurely stroll from popular sights such as Gothenburg City Museum and Gothenburg Opera. This 500-room, 4-star hotel welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool. Located in central Gothenburg, the hotel is also near Maritima Museum and Gothenburg Museum of Art.


Dining

Start your day off right with a free full breakfast, served each morning from 6:30 AM to 10 AM. Enjoy dining at one of 2 onsite restaurants including Norda, which specializes in international cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

All of Clarion Hotel Post, Gothenburg's 500 rooms are air-conditioned and have an array of amenities, including minibars, phones, and desks. Guests can expect to find free WiFi and 40-inch LED TVs with satellite channels and pay movies. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers.


Property features

Clarion Hotel Post, Gothenburg features a full-service spa, an outdoor pool, and a fitness center. Valet parking is offered for SEK 425 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a steam room, a rooftop terrace, and free WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

82.0% of guests recommend this hotel

Total of 3615 reviews