Jacy'z Hotel & Resort

5.0 star property
Luxury hotel with 3 restaurants and 2 indoor pools

Choose dates to view prices

Photo gallery for Jacy'z Hotel & Resort

2 indoor pools, seasonal outdoor pool, sun loungers
Business center
Property amenity
Large at Jacyz | Premium bedding, minibar, in-room safe, blackout drapes
Spa

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Gym

Explore the area

View in a map
Drakegatan 10, Gothenburg, Västra Götaland, 412 50
  • Place, Nya Ullevi Stadium
    ‪6 min walk‬
  • Place, Liseberg Amusement Park
    ‪14 min walk‬
  • Place, The Avenue
    ‪16 min walk‬
  • Airport, Gothenburg (GOT-Landvetter)
    ‪22 min drive‬

Room options

Dark at Jacyz No windows

8.8 out of 10
Excellent
(51 reviews)
  • 156 sq ft
  • Sleeps 2
  • 1 Double Bed

Small at Jacyz

9.2 out of 10
Wonderful
(121 reviews)
  • 156 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Medium at Jacyz

9.4 out of 10
Exceptional
(77 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Large at Jacyz

9.8 out of 10
Exceptional
(26 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

Dark at JQ No windows

8.6 out of 10
Excellent
(4 reviews)
  • 138 sq ft
  • Sleeps 2
  • 1 Double Bed

Large at JQ

9.4 out of 10
Exceptional
(13 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

Medium at JQ

9.4 out of 10
Exceptional
(57 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Small at JQ

9.4 out of 10
Exceptional
(3 reviews)
  • 156 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Gothenburg

Located in Centrum, Jacy'z Hotel & Resort is a leisurely stroll from popular sights such as Liseberg Amusement Park and Nya Ullevi Stadium. This 233-room, 5-star hotel has 2 indoor pools along with a full-service spa and 3 restaurants.

What's nearby

  • Nya Ullevi Stadium - 6 min walk - 0.3 miles
  • Scandinavium - 10 min walk - 0.6 miles
  • Swedish Exhibition and Congress Centre - 11 min walk - 0.6 miles
  • Liseberg Amusement Park - 14 min walk - 0.8 miles
  • The Avenue - 16 min walk - 0.9 miles

Getting around

  • Ullevi Södra Tram Stop - 8 min walk
  • Liseberg Station - 10 min walk
  • Landvetter Airport (GOT) - 18 min drive

Restaurants

  • ‪Danilo Restaurang Bar & Café - ‬10 min walk
  • ‪Evolushi - ‬9 min walk
  • ‪Archie's på Jacy'z - ‬1 min walk
  • ‪Glenn Sportsbar Ullevi - ‬10 min walk
  • ‪Tiger Deli - ‬4 min walk

About this property

Jacy'z Hotel & Resort

Luxury hotel with 3 restaurants and 2 indoor pools
Guests of Jacy'z Hotel & Resort have access to a full-service spa, 2 indoor pools, and a 24-hour gym. Self parking is offered for SEK 350 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include minibars, safes, and wardrobes or closets.
2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (SEK 350 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 3 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • Archie's
  • Gaby's
  • GOGOGAGA

Things to do

  • 2 indoor pools
  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • 2 indoor pools
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 18 meeting rooms
  • 24-hour business center
  • Conference center (1,658 square feet of space)
  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests with 'Spa Access' rate plans receive access to the spa area and pool from 3:15 PM to 5:15 PM. Facilities fees apply to all other guests to access the pool and spa area.
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for SEK 300 per accommodation, per stay
  • Dogs only
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: SEK 350 per day (in/out privileges)
  • Pet fee: SEK 300 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: SEK 195 per person and includes use of: spa; swimming pool

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM—-anytime
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July 02 to August 05.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Jacy'z Hotel Resort
Jacy'z Hotel & Resort Hotel
Jacy'z Hotel & Resort Gothenburg
Jacy'z Hotel & Resort Hotel Gothenburg

Frequently asked questions

Is a free cancellation option available at Jacy'z Hotel & Resort?

Jacy'z Hotel & Resort offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What is there to do within easy reach of Jacy'z Hotel & Resort?

This hotel is situated in Centrum within a short 14-minute walk of Liseberg Amusement Park and also 6 minutes on foot from Nya Ullevi Stadium. You'll also find The Avenue and Nordstan Shopping Center less than a mile away.

Is parking available on site at Jacy'z Hotel & Resort?

Yes, covered parking is offered for SEK 350 per day with in/out privileges. Electric car charging and bicycle parking are also available.

Is a spa located at Jacy'z Hotel & Resort?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Jacy'z Hotel & Resort feature a casino?

No, Jacy'z Hotel & Resort doesn't have a casino.

Is there an indoor pool at Jacy'z Hotel & Resort?

Yes, this hotel has 2 indoor pools along with an outdoor pool. The seasonal pool will be open from July 02 until August 05.

What amenities will couples enjoy at Jacy'z Hotel & Resort?

There are plenty of amenities for couples at this hotel, including 2 indoor pools, 4 bars, and 3 restaurants.

Are there hot tubs at Jacy'z Hotel & Resort?

No, this hotel doesn't have a spa tub.

Does Jacy'z Hotel & Resort have a restaurant with a breakfast menu?

Yes, Jacy'z Hotel & Resort has 3 restaurants, and serves free buffet breakfast each morning.

Does Jacy'z Hotel & Resort allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Jacy'z Hotel & Resort for a fee of SEK 300 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Jacy'z Hotel & Resort?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Jacy'z Hotel & Resort?

The closest major airport to Jacy'z Hotel & Resort is Landvetter Airport (GOT), which is 14.6 mi away (18 minutes by car).

Are there rooms with balconies at Jacy'z Hotel & Resort?

No, there aren't any guestrooms with balconies at Jacy'z Hotel & Resort.

Jacy'z Hotel & Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1570 out of 2123 reviews
Rating 8 - Good. 362 out of 2123 reviews
Rating 6 - Okay. 103 out of 2123 reviews
Rating 4 - Poor. 40 out of 2123 reviews
Rating 2 - Terrible. 48 out of 2123 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

The hotel is beautiful and so was the spa
Stayed 2 nights in Jun 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

A great stay. A very fresh contemporary hotel with great atmosphere and great service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and unique ambiance, wonderful amenities, excellent breakfast and great location. Would highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

oluwadolapo

Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trendy cool hotel

Jacy’s is the cool place to stay and hang out. Very young and trendy vibe. Pool area outside very popular with the locals and residents. Didn’t have time to try the spa sadly as there were time slots and ours didn’t fit with our plans. Reception was slow! Only 2 people on the desks and lots checking in and locals paying to use the outdoor pool. More staff required at busy times. Parking in underground lot next door. Pay asap through the app as they are quick to give you a ticket. The app doesn’t recognise UK number plates, so we struggled and ended up with a parking ticket. The hotel were not helpful to assist with this as they are not associated with the parking apps. Rooms are small, but have a very comfortable bed. Great cocktails served downstairs. Included breakfast was excellent, lots of choice (including chilli con carne?!) The restaurant upstairs is excellent, we had a lovely meal with attentive service and a great view. Overall a good stay and would visit again if coming to Gothenburg.
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. Beautiful hotel, easy check in and loved the spa experience. Room was very quiet and clean. Highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Phil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, had a great stay, it is a bit of a walk to the centre of town, about 25 mins, but otherwise excellent, the breakfast spread is probably the best I’ve seen anywhere and I’ve travelled a lot. Overall excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Faith Nosizi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place recommend everyone to go
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service 5 star service. Highly recommend. I would come back no hesitation. ⭐️
Stayed 1 night in Jun 2025

10/10 Excellent

Chinaza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Olubunmi

Stayed 1 night in May 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay here at Jacy'z and it was my second visit. On this visit it was quite quiet, which I enjoyed, particularly as I had a chance to participate in all the amenities in a calmer atmosphere. Friendly and hard-working staff.
Stayed 1 night in May 2025

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jacy'z loves up tk the hype and more!

What can I say.. This hotel certainly lives up to the Hype this drew me to book Jacy'z. Booked an overnight stay with use of spa. Decor is out of this world, facilities, great music in general areas. Staff are helpful and friendly. Highly recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Cherelle

Stayed 2 nights in Apr 2025

10/10 Excellent

Dilani

Stayed 3 nights in Apr 2025

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Only stayed at the hotel for 1 night but I tried to experience majority of things going on. Part of my night included two hours in their pool club, access to steam room, sauna, heated pool(s), service on day beds. Although because it does get quite busy it's hard to get a day bed near the upstairs pool, but if you want quiet there is a fire room away from the pool which has an ample amount of day beds. Staying in the medium JQ room which is higher up in the building, great design, able to cast to TV, and connect to Bluetooth speaker, mini bar (prices weren't too bad). Bed was interesting, it was a little softer than I would like but that's down to personal preference. Didn't get to experience the JQ bar, I believe it's closed certain days of the week. Had dinner at the Gogogaga restaurant, wasn't really a fan of the food. The drinks were good. Drinks at the lobby bar was nice, background music and can play games with friends I definitely would stay again. I would like to try the large rooms, and try the Jacyz rooms (which are lower in the building so don't have much of a view but are cheaper)
Stayed 1 night in Apr 2025

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff give different prices :(

A stunning hotel with a great atmosphere. Games, table tennis, shuffle boards, pool table and interactive golf all free of charge. Complimentary tea/coffee/water on level 3. Room was clean, comfortable & had robe and flip flops provided. Close-ish to town centre (15-20 mins walk). We also had the option for late check out until 1pm (100SEK/ £8 per extra hour). Be aware that Archie’s restaurant is only open Fri-Sun, but you can have Archie’s food in the lobby area for the other days. Great cocktails at Gogogaga skybar. Cons: We were denied being served at the pool club due to our session being almost over (It was 4:50pm. We still had 25 minutes and only wanted 2 cocktails). Later that eve, we asked if we could change the pool access time for the next day to a later time slot & were told we had to pay £28pp to create a new booking. The lady at reception said if we had asked at check in, it would have been free. I was a bit annoyed considering this wasn’t given as an option at check in,nor did I feel I had to make a new booking considering this was included in our stay. To make matters worse, we ended up paying for the later time slot but at check out were told by a different receptionist that we didn’t have to make another booking & it could have been moved for 100 SEK/£8. We didn’t get the money refunded.
Stayed 2 nights in Apr 2025

10/10 Excellent

miracle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Guillaume

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Moriseoluwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Amazing hotel with loads to do. Would recommend to all to book and stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Oluwatoni

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
My partner and I had a great stay at the Jacy’z hotel. A much needed getaway for a couple of days and the hotel fulfilled that to a tee!
Stayed 2 nights in Mar 2025