Located in Surfers Paradise, Novotel Surfers Paradise is adjacent to Cavill Avenue and within a 5-minute walk of other popular sights like Surfers Paradise Beach. This 4.5-star hotel has 408 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central Gold Coast and also close to Gold Coast Convention and Exhibition Centre and The Star Gold Coast.
What's nearby
Cavill Avenue - 2 min walk - 0.1 miles
Slingshot - 2 min walk - 0.1 miles
Surfers Paradise Beach - 3 min walk - 0.2 miles
Chevron Renaissance - 5 min walk - 0.3 miles
SkyPoint Observation Deck - 5 min walk - 0.3 miles
Getting around
Cypress Avenue Station - 9 min walk
Varsity Lakes Station - 26 min drive
Coolangatta Airport (OOL) - 40 min drive
Restaurants
Starbucks - 3 min walk
Surfers Paradise Beer Garden - 2 min walk
Gong Cha Surfers Paradise - 2 min walk
The Island Rooftop - 2 min walk
Grill'd - 3 min walk
About this property
Novotel Surfers Paradise
Guests of Novotel Surfers Paradise have access to an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for AUD 27 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a hot tub, an outdoor tennis court, and conference space.
Guests can expect free WiFi and 49-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include balconies, coffee makers, and safes. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.
Children under 15 years old are not allowed in the fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Covered, secured self parking on site (AUD 27 per day)
Limited onsite self parking
Wheelchair-accessible parking and van parking available
Food and drink
Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 30 to 42 per person
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli
Restaurants on site
BLVD Cafe & Bar
Things to do
Gym
Heated pool
Hot tub
Outdoor pool
Outdoor tennis court
Shopping mall
Family friendly
In-room crib
Laundry facilities
Mini-fridge
Outdoor pool
Pool gate
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
6 meeting rooms
6,749 square feet of conference space
Computer station
Outdoors
Garden
Picnic area
Pool loungers
Terrace
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Some profits reinvested in community and sustainability
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Waste recycling policy
Room amenities
Bedroom
Bed sheets provided
Blackout drapes
Free crib
Hypo-allergenic bedding
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
49-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
Mini-fridge
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Connecting rooms available
Desk
Energy-saving switches used
Iron/ironing board
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
Outdoor pool
Hot tub
Access methods
Staffed front desk
Pets
Service animals exempt from fees
Children and extra beds
Up to 2 kids 16 years old and younger stay free when using existing bedding
Free cribs/infant beds are available
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for cooked-to-order breakfast: approximately AUD 30 to 42 per person
Covered self parking fee: AUD 27 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in: 2:00 PM—-anytime
Check-out: 11 AM
Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards, and cash.
This property uses a grey water recycling system.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Additional information about polices, regulations, and more:
The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property class
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Property is also known as
Grand Chancellor
Grand Chancellor Surfers Paradise
Novotel Surfers Paradise Hotel
Surfers Paradise Grand Chancellor
Hotel Grand Chancellor Surfers Paradise Gold Coast
Novotel Surfers Paradise Hotel
Novotel Surfers Paradise Surfers Paradise
Novotel Surfers Paradise Hotel Surfers Paradise
Frequently asked questions
Is a free cancellation option available at Novotel Surfers Paradise?
Novotel Surfers Paradise provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.
How much does it cost to stay at Novotel Surfers Paradise?
As of Oct 29, 2026, prices found for a 1-night stay for 2 adults at Novotel Surfers Paradise on Nov 8, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What is there to do around Novotel Surfers Paradise?
This hotel is situated in Surfers Paradise, just steps from Surfers Paradise Beach and Cavill Avenue. You'll also find The Star Gold Coast and Pacific Fair Shopping Centre within a short drive.
Is there parking available at Novotel Surfers Paradise?
Yes, covered parking is offered for AUD 27 per day with in/out privileges. Though parking is limited parking, wheelchair-accessible van parking is also available.
Does Novotel Surfers Paradise have luxury amenities?
Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and an outdoor tennis court at this hotel.
Does Novotel Surfers Paradise feature a casino on the premises?
No, Novotel Surfers Paradise doesn't have a casino.
Is there an indoor pool at Novotel Surfers Paradise?
No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.
What will couples enjoy most about a stay at Novotel Surfers Paradise?
There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature a private hot tub.
Are there hot tubs at Novotel Surfers Paradise?
No, but guests can enjoy a heated pool at this hotel.
Does Novotel Surfers Paradise have a restaurant that serves breakfast?
Yes, Novotel Surfers Paradise serves a cooked-to-order breakfast for a surcharge each morning at BLVD Cafe & Bar.
Does Novotel Surfers Paradise allow pets to stay for free?
No, pets aren't allowed at Novotel Surfers Paradise though service animals are welcome.
Are there connecting rooms at Novotel Surfers Paradise?
Yes, this hotel has connecting rooms you can book for your group event or vacation.
Where is the closest airport to Novotel Surfers Paradise?
The closest major airport to Novotel Surfers Paradise is Coolangatta Airport (OOL), which is 19.1 mi away (40 minutes by car).
Are there rooms with balconies at Novotel Surfers Paradise?
Yes, every guestroom at Novotel Surfers Paradise comes with a balcony and some offer ocean and city views.
Does Novotel Surfers Paradise offer wedding services?
If wedding bells are in your future, take advantage of the wedding venue at Novotel Surfers Paradise.
Novotel Surfers Paradise Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Lovely modern room. Room recently renovated. Clean and simple design with beautiful lighting behind the bed. We loved our second time staying here and would stay here again!