Novotel Surfers Paradise in Gold Coast | Hotel Rates & Reviews on Orbitz

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2.0

out of 5

Average Guest Review

See all 1 reviews

Room cleanliness 1.0

Service & staff 3.0

Room comfort 2.0

Hotel condition 3.0

This hotel is most popular for:

Recent guest reviews

Urine stains all over toilet seat. Low water pressure shower. Bad curtains. Noisy lifts.

Hotel highlights

Walking distance to Cavill Avenue and Surfers Paradise Beach
Onsite dining
Outdoor pool
Fitness center

Novotel Surfers Paradise places you next to Cavill Avenue and within a 5-minute walk of other popular sights like Surfers Paradise Beach. This 408-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, a fitness center, and a spa tub. It's in central Surfers Paradise and also a short walk from Timezone and Centro Surfers Paradise.

Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.

Rooms

All 408 air-conditioned rooms provide balconies, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, ironing boards, and desks.

Property features

Guests of Novotel Surfers Paradise have access to an outdoor pool, a fitness center, and a spa tub. Self parking is offered for AUD 17.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include an outdoor tennis court, WiFi in public areas, and 6 meeting rooms.

Room options

Standard King Room

from $83

Deluxe Twin Room

Full 2 | Sleeps 4

Deluxe King Room

King 1 | Sleeps 3

Deluxe Family Room

King 1 | Sleeps 4

Premium King Ocean View Room

King 1 | Sleeps 2

See all 9 room types

Standard Family Room

Full 3 | Sleeps 4

Premium King Ocean Spa

King 1 | Sleeps 2

Premium King Ocean Suite

King 1 | Sleeps 2

Standard Twin Room

Full 2 | Sleeps 4

Deluxe King Spa Room

King 1 | Sleeps 2

Reviews from Trip Advisor

62% of guests recommend this hotel

Total of 382 reviews

Hotel Amenities

Property Details

408 rooms
36 stories with elevator access

Hotel Services

Concierge and tour/ticket information
Bellhop and luggage storage
24-hour business center and meeting rooms
Conference center with 6749 square feet of space
Dry cleaning/laundry services
Free lobby newspapers
Wedding arrangements
Multilingual staff
Elevator

Rooms

Private balcony
Refrigerator and coffee maker
Private bath with shower or bathtub
Hair dryer and free toiletries
Flat-screen TV with cable service and premium channels
Desk
In-room safe
Daily housekeeping
Climate control and air conditioning
Room service (limited hours)
Rollaway beds (fees apply) and free crib rentals

Internet

Public areas: WiFi (AUD 15 per night)
Guestrooms: WiFi (AUD 15 per night)

Drinking + Dining

1 restaurant, 1 coffee shop/café, and 1 bar/lounge
Breakfast, lunch, and dinner available
Room service offered

Drinking + Dining Details

Buffet breakfast is served daily from 6:30 AM to 10 AM for a fee.

Hanlans Restaurant - Restaurant and bar serving breakfast, lunch, and dinner.

Having Fun

The hotel has an outdoor pool and a spa tub. An outdoor tennis court and a fitness center are other recreation options.

Pools

1 outdoor swimming pool
Spa tub

Onsite Activities

Bicycle rentals

Fitness

Fitness center

Hotel Area

Gold Coast

Airport

The preferred airport is Gold Coast, QLD (OOL-Coolangatta): 27-min drive, 13.6 mi/21.8 km.

Train Stations

Varsity Lakes Station: 20-min drive, 10.1 mi/16.2 km
Helensvale Station: 23-min drive, 10.7 mi/17.1 km
Gold Coast City Coomera Station: 27-min drive, 16.8 mi/27 km

Nearby Places of Interest

Cavill Avenue: 3-min walk, 0.1 mi/0.2 km
Timezone: 3-min walk, 0.2 mi/0.3 km
Centro Surfers Paradise: 3-min walk, 0.2 mi/0.3 km
Surfers Paradise Beach: 4-min walk, 0.2 mi/0.3 km
SkyPoint Observation Deck: 5-min walk, 0.2 mi/0.4 km
Draculas Haunted House: 5-min walk, 0.2 mi/0.4 km
Chevron Renaissance: 5-min walk, 0.3 mi/0.4 km
Ripley's Believe It or Not: 5-min walk, 0.3 mi/0.4 km
Infinity Gold Coast: 5-min walk, 0.3 mi/0.5 km
Adrenalin Park: 9-min walk, 0.5 mi/0.7 km
Wax Museum: 9-min walk, 0.5 mi/0.7 km
Slingshot: 10-min walk, 0.5 mi/0.8 km
King Tutts Putt Putt: 12-min walk, 0.6 mi/1 km
Budds Beach: 4-min drive, 0.8 mi/1.3 km
Broadbeach Mall: 5-min drive, 2 mi/3.2 km
Oasis Shopping Centre: 5-min drive, 2 mi/3.2 km

Offsite Activities

Surfing/boogie boarding

Location Highlights

Connected to a shopping center
In the city center
Near theme parks
By the ocean
Near the beach
Near the boardwalk

Hotel Policies

Arrivals + Departures

The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

Check-in: 2:30 PM
Check-out: 11 AM
Minimum check-in age: 18

Kids + Beds

Up to 2 kids 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for AUD 40 per night
Free cribs/infant beds are available

Pets

This property doesn't allow pets

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The following credit cards are accepted: American Express, Diners Club, JCB International, MasterCard, and Visa.
The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Parking has height restrictions.

A deposit of $200 in cash or $100 on a credit card s payable on arrival. For additional information, please contact the office using the information on the reservation confirmation received after booking.

Mandatory Fees and Taxes

You'll be asked to pay these charges at the property:

Breakage deposit: AUD 200 per stay

These are all of the charges provided to us by the property. However, charges can vary based on the room you book or length of stay.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: AUD 29 per person (approximately)
Fee for in-room wireless Internet: AUD 15 per night (rates may vary)
Fee for wireless Internet in public areas: AUD 15 per night (rates may vary)
Self parking fee: AUD 17.00 per day
Late check-out fee: AUD 30.00
Rollaway bed fee: AUD 40 per night
Onsite credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Grand Chancellor
Grand Chancellor Surfers Paradise
Novotel Surfers Paradise Hotel
Surfers Paradise Grand Chancellor
Hotel Grand Chancellor Surfers Paradise Gold Coast

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National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

See text reviews

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Novotel Surfers Paradise

This hotel is most popular for:

Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Standard King Room

Deluxe Twin Room

Deluxe King Room

Deluxe Family Room

Premium King Ocean View Room

Reviews from Trip Advisor

62% of guests recommend this hotel

Hotel Amenities

Hotel Area

Hotel Policies

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