Ocean Pacific Broadbeach

A good location, close to the beach, shops, restaurants & transport. We found the overall condition of our ‘superior’ apartment severely lacking, there was nothing ‘superior’ about it because it is in need of a good clean & and some of the walls etc. could do with a fresh coat of paint. It is not very nice finding some else potato chip and crumbs under the sofa cushions, having a dirty TV screen, dirty windows & bird poo on the balcony. It is not very wise to cover the smoke detector with masking tape either. We were shocked to come back to our apartment one afternoon to find the door being held open with a wedge. There was a painter working in the corridor and he informed us he had opened our door to paint the outside of our door and door frame. We were not informed about this in advance. We were not happy that our room was not secured while we were out and raised the issue with the receptionist who said she would let management know. A while later there was a knock at our door, it was Duane the Manager. He wanted to know about our door being found open. He said that the painter is supposed to give us a written notice advising if they are going to do this. He gave a casual apology but in hindsight it did not seem sincere. Interestingly since our return I have read another Trip Advisor review dated 14 June 2017, where an identical occasion of a painter unlocking a guest’s door without their knowledge or consent had occurred. Considering the Manager would have known of this earlier incident when he came to speak with us, his response was shameful. The receptionist we reported this to, the one who said she would tell management, turns out she is management, being Duane’s wife. During our stay there was some thunder, lightning and heavy rain. The temperature dropped significantly so put the air conditioning on for some heating, it absolutely stunk and was turned off very quickly. It has been over 2 weeks now since I emailed the resort to express our disappointment obviously they don’t care because we have never received a reply.

We were very happy with this accommodation... The rooms were very clean and homely. Like a home away from home! The bathroom was nice - the beds were comfortable. The lounge room had very comfortable black leather lounge suites and foxtel TV. Decor was very pleasing to the eye. Perfect for our short 3 day stay. Just remember to take your own toiletries and milk etc... as there were only 2 toilet rolls and one tiny little shampoo, conditioner and 2 small soaps. As long as you are prepared to take your own bits and bobs, then I highly recommend this place. We stayed at a terrible place in Airlie Beach on our way back on our trip and this cost us more than the Ocean Pacific - and it really made me realize that the Ocean Pacific was of a very good standard. Next time I would ask for a room on the lower floors, as I don't particularly like heights ... but that's personal preference of course! There was a pool and sauna - but we didn't use them, as we were having far too much fun at the theme parks! Felt VERY safe there! You can't even travel to another floor in the elevator with your room key - so that was also a great security measure... plus access to the accommodation itself was all via a key. The only problem we had was the parking. The Hotel offers parking - underneath the building, which would be fine - but the vehicles had to be less than 2.1 metres in height... and with our roof rack on our car, it is higher. Therefore, we did manage to park outside (street parking), but could have been tricky if no parking was available. Overall - very pleased with our stay! :) Oh - and the views from all the rooms, are great! P.S. If you have small children - please keep them away from the verandahs! There are only bars mid height - and these made me a bit nervous for people with younger children than myself. You would just need to lock the patio doors though - and then there will be no problem! I kind of think that all of these high rises, should have an option of the verandahs being fully fenced/windowed in- especially for young families.

Ocean Pacific Resort is our favourite place to stay at Broadbeach. Great views; spacious unit; very well-equipped kitchen; we love the pool & BBQ area; close walk to shops, beach, playground & restaurants; quiet & always clean & fresh. The only negative aspect of our recent stay was when we encountered 2 unrestrained dogs inside the foyer, that also then entered the lift with their owner. My 6 year old daughter has previously been attacked by a dog, & she clung to me fearfully, so we waited for the next lift. We had to leave before the office opened next morning, so I didn't get the opportunity to ask management if the resort now accepts dogs, or if this was a one-off situation they weren't aware of. I will certainly check that out prior to making my next booking though.

Great facility, rooms are excellent as is pool and spa. Apartments are well located - short walk to shops and beach. Excellent. Room keys did not allow you to visit friends on other floors, had to continually meet them at reception and then be taken to their floor by them - this was annoying.

We are a couple and snared a full weeks booking for under a $1000 which was excellent value. We had a 2 bedroom apartment on the southern side which also gives spectacular views of the strip after the sun goes down and the sea views go all dark. All apartments in this complex offer sea views, apart from lower floors Apartment was light, spacious with a very comfortable king bed offering direct ocean views. Excellent array of cooking and kitchen gear, especially things like lots of resealable containers which are handy for a weeks stay. We put on a buffet lunch for 6 when some friends visited and there was more then enough serving gear to go around. We would definitely visit again

Comfortable, clean, spacious apartment, great views, fantastic location in broad beach. Just 5 minutes walk from main stretch, 2 min walk from Pacific fair shopping centre & the tram.. Bed was very comfortable, and a really quiet location. Perfect for the price. Only negative is reception is always available. But it didn't bother me. Might bother some

What an amazing place to stay. We required an extra bed and were travelling with my parents so were hoping to get rooms close to each other. Nothing was a problem I sent an email and they accommodated us straight away. When we arrived I was so pleased. It was clean, spacious and peaceful. The pool and spa was a hit especially with our three young sons. It is in a fabulous location and I would definitely stay again.

We feel good to stay in Ocean Pacific. Location is convenient where there is a shopping center and a range of restaurant. However, checking out at 10:00 in the morning is too early as the others are 12:00 at noon.

Excellent view of ocean, beach sounds , puts you at ease, comfty beds, ample room space, close to pacific fair shopping and public transport. Enjoyed the stay and helpful staff. Kids loved the closeness to parks and beaches