Ocean Pacific Broadbeach4.5 out of 5.0
Recent guest reviews
Great location, easy check in and parking. We had a two bedroom apartment and extremely spacious and clean. Weather wasn't great so we didn't use the pool area but looked great. Location was ideal, 10 minute walk over to Pacific Fair and plenty of dining choices a short walk down the street. Would definitely come back here with my family.
My wife and I stayed for a week , the rooms are modern clean and tidy . With only four apartments every floor all apartments from level four upwards have perfect ocean views , so you never have to worry about getting a room which doesn’t face the ocean . The property has pool , spa ,gym and sauna facilities which are adequate and the property is located a short walk from pacific fair shopping complex and the Broadbeach strip of shops and restaurants . It’s an ideal location great place to relax away from the surfers paradise craziness ..
My adult son and myself were suitably impressed with the high standard of our apartment. We had a unit on the 12th floor. It was relatively quiet. Lovely views of the ocean. Sun would stream into the unit very early which was a great way to great the new day. The staff at reception were amazing. Very helpful and friendly. Nothing was a problem. We definitely will return and highly recommend this hotel.
Excellent family apartment complex. The apartments and complex in general were very modern, clean and well maintained. The staff were friendly and the pool area was excellent with heated water in the main pool and really warm water in the smaller spa type pool. The building is located very close to the beach and two excellent large children playgrounds. Also a very short stroll to the amazing Pacific Fair shopping complex which had all the a Woolies, Coles and all the highstreet outlets and more. The only disappointment was that there was no BBQ in the apartment (although there were two shared hot plates in the pool area).
Our family of 5 have just stayed here for 7 nights and were very impressed with our 2 bedroom 2 bathroom apartment. Great ocean views and we could whale watch off the balcony, great pool and spa and nice and close to the beach, restaurants and Pacific Fair.
Stayed here with the family and was suitably impressed. Good size 2-bedder with two bathrooms. Ocean view (although very bright in the mornings), and a high floor. Apartment was presented in good condition, my only comment would be that there is an inherent ventilation issue with the main bathroom, starting to manifest itself as a mould problem - ahhhhh! The curtains and drapes are staring to show signs of mould as a result. Amenities are good, nice pool temperature, not too big so not too busy, close to the beach and Pacific Fair and probably an 800m walk to the 'main drag' which is doable - even with kids. Free parking, gym, games room, friendly staff etc. so plenty going for this property. Have stayed in larger apartments for the price, but liked the feel of this place. No issues (other than the ventilation) to speak of. Well worth consideration.
Ocean pacific is a wonderful choice for accommodation in Broadbeach. We stayed in a 2 bdr 2 bath on he 15th floor. We had a balcony with ocean views and views in the other bedroom down the coast to surfers. The room was great, very spacious for 3 adults and a child. The 2 bathrooms were very well presented. The only gripe is certain products are limited in supply like toilet paper. The bed and pillows were comfortable, the fridge was large and even the kitchen would be big enough to cook up a feast. The sun shined into the apartment in the morning, nicely warming us up before we went out. Free underground parking was provided and it's a bit tricky swiping in particularly from an SUV but it was mastered by the final day. Security was sound and we checked in after hours and this was a breeze. The pool area was fantastic and we really wanted to utilise the facilities but time didn't permit. Overall the staff were lovely and accommodating and the property is beautiful. I'd highly recommend a stay here as it's nicely located within minutes walking distance to the beach and oracle complex.
A good location, close to the beach, shops, restaurants & transport. We found the overall condition of our ‘superior’ apartment severely lacking, there was nothing ‘superior’ about it because it is in need of a good clean & and some of the walls etc. could do with a fresh coat of paint. It is not very nice finding some else potato chip and crumbs under the sofa cushions, having a dirty TV screen, dirty windows & bird poo on the balcony. It is not very wise to cover the smoke detector with masking tape either. We were shocked to come back to our apartment one afternoon to find the door being held open with a wedge. There was a painter working in the corridor and he informed us he had opened our door to paint the outside of our door and door frame. We were not informed about this in advance. We were not happy that our room was not secured while we were out and raised the issue with the receptionist who said she would let management know. A while later there was a knock at our door, it was Duane the Manager. He wanted to know about our door being found open. He said that the painter is supposed to give us a written notice advising if they are going to do this. He gave a casual apology but in hindsight it did not seem sincere. Interestingly since our return I have read another Trip Advisor review dated 14 June 2017, where an identical occasion of a painter unlocking a guest’s door without their knowledge or consent had occurred. Considering the Manager would have known of this earlier incident when he came to speak with us, his response was shameful. The receptionist we reported this to, the one who said she would tell management, turns out she is management, being Duane’s wife. During our stay there was some thunder, lightning and heavy rain. The temperature dropped significantly so put the air conditioning on for some heating, it absolutely stunk and was turned off very quickly. It has been over 2 weeks now since I emailed the resort to express our disappointment obviously they don’t care because we have never received a reply.
We were very happy with this accommodation... The rooms were very clean and homely. Like a home away from home! The bathroom was nice - the beds were comfortable. The lounge room had very comfortable black leather lounge suites and foxtel TV. Decor was very pleasing to the eye. Perfect for our short 3 day stay. Just remember to take your own toiletries and milk etc... as there were only 2 toilet rolls and one tiny little shampoo, conditioner and 2 small soaps. As long as you are prepared to take your own bits and bobs, then I highly recommend this place. We stayed at a terrible place in Airlie Beach on our way back on our trip and this cost us more than the Ocean Pacific - and it really made me realize that the Ocean Pacific was of a very good standard. Next time I would ask for a room on the lower floors, as I don't particularly like heights ... but that's personal preference of course! There was a pool and sauna - but we didn't use them, as we were having far too much fun at the theme parks! Felt VERY safe there! You can't even travel to another floor in the elevator with your room key - so that was also a great security measure... plus access to the accommodation itself was all via a key. The only problem we had was the parking. The Hotel offers parking - underneath the building, which would be fine - but the vehicles had to be less than 2.1 metres in height... and with our roof rack on our car, it is higher. Therefore, we did manage to park outside (street parking), but could have been tricky if no parking was available. Overall - very pleased with our stay! :) Oh - and the views from all the rooms, are great! P.S. If you have small children - please keep them away from the verandahs! There are only bars mid height - and these made me a bit nervous for people with younger children than myself. You would just need to lock the patio doors though - and then there will be no problem! I kind of think that all of these high rises, should have an option of the verandahs being fully fenced/windowed in- especially for young families.
Ocean Pacific Resort is our favourite place to stay at Broadbeach. Great views; spacious unit; very well-equipped kitchen; we love the pool & BBQ area; close walk to shops, beach, playground & restaurants; quiet & always clean & fresh. The only negative aspect of our recent stay was when we encountered 2 unrestrained dogs inside the foyer, that also then entered the lift with their owner. My 6 year old daughter has previously been attacked by a dog, & she clung to me fearfully, so we waited for the next lift. We had to leave before the office opened next morning, so I didn't get the opportunity to ask management if the resort now accepts dogs, or if this was a one-off situation they weren't aware of. I will certainly check that out prior to making my next booking though.
Reviews from Trip Advisor
94% of guests recommend this hotelTotal of 855 reviews