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Diamond Sands Resort

3.0 star property
Family-friendly apartment with an outdoor pool and a hot tub

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Photo gallery for Diamond Sands Resort

Outdoor pool
Apartment, 3 Bedrooms | Private kitchenette | Fridge, microwave, stovetop, dishwasher
Exterior detail
Apartment, 3 Bedrooms | Living room | TV
Apartment, 3 Bedrooms | Select Comfort beds, individually decorated, individually furnished

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Dryer
  • Washer
  • Pool
  • Barbecue grill
  • Kitchen

Explore the area

Map
2320 Gold Coast Highway, Mermaid Beach, QLD, 4218
  • Pacific Fair Shopping Centre
    ‪2 min drive‬
  • The Star Gold Coast
    ‪3 min drive‬
  • Gold Coast Convention and Exhibition Centre
    ‪4 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪18 min drive‬

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Room options

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Select Comfort beds, individually decorated, individually furnished

Apartment, 3 Bedrooms

  • 1184 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 1 Queen Bed OR 4 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Select Comfort beds, individually decorated, individually furnished

Apartment, 2 Bedrooms

  • 1076 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Select Comfort beds, individually decorated, individually furnished

Apartment, 1 Bedroom

  • 861 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One Bedroom Apartment

Select Comfort beds, individually decorated, individually furnished

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Two Bedroom Apartment

Select Comfort beds, individually decorated, individually furnished

Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedroom Apartment

Select Comfort beds, individually decorated, individually furnished

Three Bedroom Apartment

  • Sleeps 6
  • 4 Twin Beds and 1 Queen Bed

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About the neighborhood

Gold Coast

Located in Mermaid Beach, Diamond Sands Resort is within a 10-minute stroll of sights such as Mermaid Beach and Nobby Beach. This 33-room, 3-star apartment building has an outdoor pool along with free self parking and a hot tub.
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What's nearby

  • Pacific Fair Shopping Centre - 2 min drive - 1.2 miles
  • The Star Gold Coast - 3 min drive - 1.9 miles
  • The Oasis - 4 min drive - 1.9 miles
  • Gold Coast Convention and Exhibition Centre - 4 min drive - 2.2 miles
  • Cavill Avenue - 8 min drive - 4.3 miles

Getting around

  • Broadbeach South Light Rail Station - 2 min drive
  • Varsity Lakes Station - 18 min drive
  • Coolangatta Airport (OOL) - 32 min drive

Restaurants

  • ‪Mermaid Beach Bowls Club - ‬6 min walk
  • ‪The Milkman’s Daughter - ‬7 min walk
  • ‪Grilled Seafood Bar - ‬11 min walk
  • ‪Bonita Bonita. BonBon bar - ‬11 min walk
  • ‪Little Truffle - ‬9 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Diamond Sands Resort

Family-friendly apartment with an outdoor pool and a hot tub
Guests staying at Diamond Sands Resort enjoy an outdoor pool, free WiFi in public areas, and a hot tub. You can put free parking to good use if you drive. Friendly staff can provide tour or ticket assistance, and also offer advice about sightseeing. Other amenities at this family-friendly apartment building include a computer station, an arcade/game room, and a garden.
Each apartment is individually decorated and features a kitchen and a patio. Guests can expect to find a TV with cable channels. The Select Comfort bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include a washer/dryer, a coffee maker, and a ceiling fan. Weekly housekeeping is available.
An outdoor pool and a hot tub are on site.

Children under 13 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Height restrictions apply for onsite parking
  • Car rental
  • Free self parking on site

Family friendly

  • Childcare (surcharge)
  • Crib: AUD 6 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Rollaway/extra bed: AUD 26 per night
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Patio

Laundry

  • Washer/dryer

Work spaces

  • Computer station

Climate control

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Phone
  • Safe (surcharge)
  • Tour and ticket assistance

Location highlights

  • Near a train station
  • Near the ocean

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Ecotours nearby
  • Golf lessons nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 33 units
  • Built in 1993
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:30 PM) and Saturday - Saturday (8:00 AM - 3:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 26 per night
  • Cribs/infant beds are available for AUD 6 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • In-room safe fee: AUD 5 per stay
  • Crib (infant bed) fee: AUD 6 per night
  • Rollaway bed fee: AUD 26 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
  • Check-in: 2 PM—-5:30 PM
  • Check-out: 10 AM
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • Parking has height restrictions.
  • Free WiFi in public areas has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Diamond Sands Mermaid Beach
Diamond Sands Resort
Diamond Sands Resort Mermaid Beach
Diamond Sands Hotel Mermaid Beach
Diamond Sands Resort Gold Coast/Mermaid Beach, Australia
Diamond Sands
Diamond Sands Resort Apartment
Diamond Sands Resort Mermaid Beach
Diamond Sands Resort Apartment Mermaid Beach

Frequently asked questions

What's there to see near Diamond Sands Resort?

This apartment is situated in Mermaid Beach within a 10-minute walk of Nobby Beach and Mermaid Beach. You'll also find The Star Gold Coast and Surfers Paradise Beach within a short drive.

Is parking available on site at this apartment?

Yes, self parking is offered for free at the apartment.

Does Diamond Sands Resort include a casino on the premises?

No, Diamond Sands Resort doesn't have a casino.

Will I find an indoor pool at Diamond Sands Resort?

No, this apartment doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Diamond Sands Resort good for couples?

Couples staying at this apartment will appreciate amenities like a comfy mattress and a kitchen as well as an outdoor pool.

Are there hot tubs at Diamond Sands Resort?

Yes, this apartment has a spa tub.

Does Diamond Sands Resort feature a restaurant that includes a breakfast menu?

No, Diamond Sands Resort doesn't have a restaurant that serves breakfast.

Will Diamond Sands Resort allow pets to stay for free?

No, pets aren't allowed at Diamond Sands Resort.

Where is the closest airport to Diamond Sands Resort?

The closest major airport to Diamond Sands Resort is Coolangatta Airport (OOL), which is 16 mi away (32 minutes by car).

Can I book a room with a balcony at Diamond Sands Resort?

Yes, every apartment at Diamond Sands Resort comes with a patio.

Diamond Sands Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 87 out of 258 reviews
Rating 8 - Good. 108 out of 258 reviews
Rating 6 - Okay. 39 out of 258 reviews
Rating 4 - Poor. 18 out of 258 reviews
Rating 2 - Terrible. 6 out of 258 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved it. everything was there and provided. the pool was excellent - we are definitely coming back
Stayed 1 night in Nov 2021

8/10 Good

Mohammed

Liked: Cleanliness, room comfort

Awesome

A perfect place to stay - comforting and great staff
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The diamond sands resort appears to be lovely. We entered our room & it smelt revolting. My children said it smelt like dogs had been living there. No heating either. I found 2small fan heaters. 1 didn't heat & the other rattled & wobbled around so it was impossible to use. Rather unsafe infact. It was extremely dissapointing. Wouldn't stay again.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Helpful staff with friendly communication
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was quiet, convenient and great value for money.
Stayed 2 nights in Apr 2021

10/10 Excellent

Mohammed

Liked: Cleanliness, room comfort

Very accomodating

Very friendly staff, close to cafes and resturants all within a 5-10 min walk. The accommodation was comfortable and very clean. Some interior doors needed maintenance but only subtle. The pool is amazing and the staff are very accomodating
Stayed 1 night in Feb 2021

8/10 Good

Wesley

Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is our second family stay at Diamond Sands and we will definately be staying here again for future family holidays. The staff are friendly and helpful. The unit and grounds are clean and inviting. The location is central to our needs with shops and the beach close by. The lagoon pool was a hit with the whole family.
Stayed 2 nights in Dec 2020

6/10 Okay

istvan, brisbane

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Room wasnt real clean and needs pest control done. Dont travel here if you have a 4x4 coz there is no parking for you.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Stayed 1 night in Aug 2020

10/10 Excellent

Anne, Ballina

Traveled with family and small children
Liked: Cleanliness, amenities
Clean, quick check in, great pool, quiet even though on GC highway
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great for the kids, apartment was spacious and clean
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wifi was down so that was a bit annoying because I was relying on it and I had to purchase extra data.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the Pool was very hot like it was heated ??? Other then this our stay was great
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool area suitable for all ages in a nice surrounding.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and well resourced apartment - disappointed no air conditioning upstairs. Initial entry off the road was tricky due to lack of parking to sign in and a gated entry needing a code - this might be awkward during peak hours. Grounds appear to be well maintained and reception staff were friendly. Would have liked to have stayed more than one night in future if there was aircon in the bedrooms.
Stayed 1 night in Dec 2019

10/10 Excellent

Robyn, Brisbane Queensland

Traveled with family and small children
Liked: Cleanliness, amenities
Did not like having to walk up stairs snd the showers in both bsthrooms dripped. There were a fee tills in the dinning area were loose. I liked the location. Recepyion staff were very pleasent and helpful.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Roomy nice pool.poor visitor parking areas not bad overall
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Dec 2019

8/10 Good

JAE HOON

Traveled with family
Liked: Property conditions & facilities
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Very old property unfortunately, but a large two bedroom apartment was quite cheap
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel room was dirty, the beds had sand in them. The fridge had three legs and when we rang to alert them to the fact that the fridge was falling forward and on to us when we opened it, we were told that no one was coming up to fix it. The floor near the front door was floating and the tiles move as you walk on them. The $50 fee that you need to sign off on when you check in that stipulates that you need to remove ALL rubbish and wash and pack up any crockery you use SHOULD be advertised BEFORE you book and pay. The veranda and table outside was dirty. The shower was horrific and hurt when standing underneath it. When we provided this feedback to the management, he responded with "there is nothing that I can do about it".
Stayed 1 night in Oct 2019