The rooms walls were very thin you you could hear everyone outside and next door. With so many kids, running down halls, crying next door, it wasn’t a quiet place to sleep.
Poolside restaurant should stay open until later. Coming back from the park and changing and getting there to find out that the restaurant is closed is annoying. Many guests do the same thing, go to the park and then return to go to the pool, it would be realllly nice if we could have had dinner by the pool instead of having change yet one more time.
The hotel was over booked. I was told they don't have any room for me at the time of arrival. I waited for about 30 minutes with out food and water past 7 PM. They gave me a Taxi card and sending me to an unknown hotel. They called off and gave me a room at the old wing of the hotel. The room is smaller and older than the onebI ordered online. The hotel is not convenient if you want to take the bus. Prepare for a twenty minutes walk to and from the bus station.
The hotel was nice and the staff was great. It is right next to Sea World, which had several exhibits and two good roller coasters. We didn’t spend all day there, but went a couple of hours two days. We also visited MovieWorld which was fun. Mostly roller coasters, but they also had a kid section. It is about 20 minutes from the property so you need to either Uber or take the bus. Wet n wild is out there too, but we didn’t make it there. The rooms were clean.
Sea World Resort places you within a 15-minute stroll of popular sights such as Philip Park and Sea World. This 4.5-star hotel has 399 rooms and welcomes guests with 4 restaurants, a free water park, and an outdoor pool.
Enjoy the garden views at Shoreline Restaurant, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 9:30 AM.
Sea World Resort's 399 rooms provide balconies or patios, coffee makers, and safes. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are also available.
Guests of Sea World Resort enjoy a free water park, an outdoor pool, and a fitness center. There's free parking and an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.
The rooms walls were very thin you you could hear everyone outside and next door. With so many kids, running down halls, crying next door, it wasn’t a quiet place to sleep.
Poolside restaurant should stay open until later. Coming back from the park and changing and getting there to find out that the restaurant is closed is annoying. Many guests do the same thing, go to the park and then return to go to the pool, it would be realllly nice if we could have had dinner by the pool instead of having change yet one more time.
Dear Guest Thank you for taking the time to provide us with feedback from your recent stay with us. Sorry to hear that we did not meet all your expectations on this occasion. Your feedback in regards to Waterfall will be passed onto our F&B Department for review We look forward to welcoming you back in the future.
The hotel was over booked. I was told they don't have any room for me at the time of arrival. I waited for about 30 minutes with out food and water past 7 PM. They gave me a Taxi card and sending me to an unknown hotel. They called off and gave me a room at the old wing of the hotel. The room is smaller and older than the onebI ordered online. The hotel is not convenient if you want to take the bus. Prepare for a twenty minutes walk to and from the bus station.
Thank you for taking the time to provide us with feedback regarding your recent stay at Sea World Resort. It is disappointing to hear about the issues you encountered during your stay with us. Please be assured that I have passed on these comments to the relevant department managers. Best regards Manager on duty
The hotel was nice and the staff was great. It is right next to Sea World, which had several exhibits and two good roller coasters. We didn’t spend all day there, but went a couple of hours two days. We also visited MovieWorld which was fun. Mostly roller coasters, but they also had a kid section. It is about 20 minutes from the property so you need to either Uber or take the bus. Wet n wild is out there too, but we didn’t make it there. The rooms were clean.
Dear Guest, Thank you for letting us know how you feel. I am sorry you experienced more noise than usual, please contact our duty manager who will be more than happy to address this in the future. Warm Regards, Jason