QT Gold Coast5.0 out of 5.0
Recent guest reviews
Recently stayed at the QT while attending a conference held there. Excellent place to stay. Clean rooms, lovely ocean view. Would definitely recommend a stay there. Paid to have the breakfast which offered plenty of variety in a lovely spacious room.
Had a tough time deciding on an appropriate rating. I wish I could do halves or rate different aspects of the hotel on the app. THE GOOD Great location. 2 mins to the shore line, right under a life guard tower. May not be comfortable for little children or poor swimmers. 2 mins to the nearest tram stop (and Gold Coast trams are superb and fast). Less than 10 minutes to the nearest shopping centre and other shops. Beautiful views despite being not particularly tall. Comfortable bed and room. Funky and colourful. Every design is vibrant, right down to the uniforms of the staff! Free parking and WiFi for guests. Breakfast had a good selection in the buffet. THE AVERAGE Despite being colourful and vibrant and despite targetting the conference crowd, there was a distinct lack of powerpoints in the room at accessible heights. With two of us in the room, we were struggling. My laptop and phone were plugged into a white powerboard on the floor that they must have got from the local hardware store tucked in behind the desk (see photos). Wouldn't want to have a bad back or hips. Everything was a little on the wee side in the bedroom. Wee fridge. Wee balcony. Wee bathroom. Wee sink. Decent shower, though. Where on earth is the ubiquitous hotel clothes line?! Where do we hang our swimmers upon returning from the beach or pool?! 4 lifts to cater for so many rooms. When conferences finish up, there are hundreds of people trying to get to their rooms, making for a long wait for just four lifts. THE BAD It is almost like the hotel decided they would hire the best looking front of house staff with no training or competence. Yes, they look good but it pays to think about your guests. I was way early for checkin and the staff member was more interested in telling me I was too early instead of (1) listening to what I actually wanted - to park my car and (2) taking my name and number like any other hotel to let me know when my room was ready. On another occasion, I heard a staff member tell a guest that she would give the guest a tax invoice to claim back a second breakfast back from conference organisers while he tried to tell her he could not do that (wouldn't it be great if we could pass on our costs to the organisers)! Also helps to teach your staff some basics. When you are the only staff member at the concierge counter, don't wonder off to the cafe and have a yarn with the barista while guests wait for the sole receptionist to deal with everything from checking in people to handing out towels. Work out where the price of everything you have for sale is - there is modern invention called a computer where you can maintain inventory lists. Know the difference between a tax invoice (which lets businesses claim GST back) and information copy invoices (which don't entitle businesses to claim GST back). And don't tell people who know better that they look the same - yes they do, but unlike the staff, looks don't count for invoices. Learn how to use your computer. Figure out some basic processes: person checks out, ask if they have a car in the car park, if yes, hand over car park pass so they can drive out - don't leave them with the now disabled room key. Repeat for every guest. I know you are trying to be funky and beautiful, but I had real issues with the images of scantily clad women in poses from the 50s (and the gender stereotyping of that era) all around the hotel, including the lifts and the bathroom. I'm not sure what my 6 year old daughter would think about it in this day and age.
It was a great location for a conference, and very close to the beach for a swim before dinner or during lunch. Room was good and clean. Staff were friendly too and the breakfast spread was amazing - best of any AU hotel. But as with all Australian hotels have a little more to catch up for beach/resort style feel like in Asia e.g flip flops should not be $24 and should be provided complimentary or provide in room slippers at a minimum, I was only there for a two day stay but my bathroom was definitely not cleaned for my second day, dental kit not provided until requested, no complimentary water, in room entertainment was boring and limited to free to air.
Advertised as a “luxury” hotel with matching prices, but rooms are probably standard 4 stars. Rooms are colourful, contemporary with a few quirky fun touches (cockatoo night lamp, pineapple candles, black post-it notes with matching white pencil). The amenities area and bar fridge are super tiny which is not a problem but for the fact that both are crowded with too much stuff which encourage spillages and things falling off. Sink is stylishly shallow which also encourages spillage and general messiness. Shower screen is also not functional and the floor gets spillages everyone you have a shower. In summery room and bathroom are bright, colourful and inviting but some functional failures. Had a king size bed which is two beds joint together and you can definitely feel the joint when lying on top. Friendly and helpful staff. Super efficient check-in and check-out. Small pool and tiny gym but a short stroll to the beach.
Very nice place to stay. Tram outside for trips around town or a short walk to central Surfers Paradise. 2 mins to beach. Friendly staff. Rooms very clean and extremely well looked after by service staff. The rooms are looking a bit tired paint wise and some marks on carpets but like I said the rooms are kept spotless. Beach views are amazing and hinterland views are also really good. Take your pick sunrises or sunsets depending on which way your room faces. The fridge in the room was a bit strange. You had to literally get on your hands and knees to get the milk out of the back of it. Never seen anything like it before but it's not not a deal breaker that's for sure. It is still a great place to stay.
The room was nice and we had a good sized balcony on the 3rd floor. We had a cheese platter delivered which appeared to be pre-chilled... including the biscuits which made them soggy! We discussed this with reception and they removed the charge. Breakfast is well worth it and we had it included in our package. A broad choice range and good quality food. I believe you can judge the quality of a breakfast buffet by one thing... the scrambled eggs. They were soft and tasty, not old and rubbery like some buffets! The little muesli pots with yoghurt and fruit are good as well. We had a problem with a failed washer in the bathroom tap and the maintenance team had fixed it within 15 minutes. Very good response. Overall we enjoy QT and would go back.
Great location, overlooking the focus apartments that are used for the I’m a celebrity plank challenge. Close to the beach and the Q1 deck (amazing views from here). Definitely recommend a stay here, you won’t regret it.
The room was somewhat tired, our ocean view king room had a nice sea view that was hindered by a construction crane in front.. There were few power outlets and at least one didn't work. The bed was so soft it was uncomfortable. We visited over a long weekend and avoided the pool was full of mums and dads with screaming kids. Well located to the light rail. Buffet dinner was impressive, I suggest the price tag keeps the families away. Would I go again? ...maybe, but not rushing to that's for sure.
Luxury hotel with a quirky vibe. Beds are ridiculously comfortable and it’s in a great location - although it has a bar and 2 restaurant on the premises so you’ll never have to leave! The spa is amazing I had a massage from Jenny which was the best I’ve ever had, room service isn’t the best but when you’ve had too many wines down at the bar you’ve never had anything better!
Went up to the Gold coast for the long weekend. From the moment we arrived the staff were fantastic from reception, though the restaurants and the bars, always friendly and gave great advice on what to do. The atmosphere is relaxed and we ended up spending lots of time at the hotel. Really great rooms in a great location.
- Walking distance to Cavill Avenue and Surfers Paradise Beach
- Free WiFi in rooms and public areas
- Onsite dining
QT Gold Coast places you within a 15-minute stroll of popular sights such as Cavill Avenue and Surfers Paradise Beach. This 5-star hotel has 297 rooms and welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool. Centrally located in Surfers Paradise, the hotel is also a short walk from King Tutts Putt Putt and Slingshot.
Enjoy dining at Bazaar, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start your day off with buffet breakfast, available for a fee.
All 297 air-conditioned rooms feature balconies, refrigerators, and minibars. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and safes are also standard.
Guests of QT Gold Coast enjoy a full-service spa, an outdoor pool, and a fitness center. Valet parking is available for AUD 15 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, outdoor tennis courts, and free WiFi in public areas.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 2879 reviews